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Compare ScreenSteps and VKS 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (62.5% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
No pricing available
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansVKS
Star Rating
(19)4.7 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VKSScreenSteps vs VKS
When assessing the two solutions, reviewers found VKS easier to use and administer. However, reviewers preferred the ease of set up, and doing business with ScreenSteps overall.
- ScreenSteps and VKS both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of VKS over ScreenSteps.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
VKS
No pricing availableFree Trial
ScreenSteps
Free Trial is available
VKS
Free Trial is available
Ratings
Meets Requirements
9.2
38
9.2
15
Ease of Use
9.2
38
9.3
14
Ease of Setup
9.3
28
8.6
12
Ease of Admin
9.2
30
9.3
14
Quality of Support
9.6
33
8.9
15
Has the product been a good partner in doing business?
9.7
29
9.4
13
Product Direction (% positive)
8.1
36
10.0
15
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Workflow & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
9.7
5
8.2
12
9.7
6
8.6
12
9.3
5
8.6
12
9.7
5
8.6
12
9.4
6
8.8
12
Guide Tools
Not enough data
9.1
11
Not enough data
9.0
12
9.0
5
9.0
12
9.0
5
9.4
11
Access Options
Not enough data
9.2
12
Not enough data
8.3
11
Not enough data
9.5
11
Task Tracking
Not enough data
8.7
9
Not enough data
8.5
8
Not enough data
8.5
8
Checklist Options
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
9.3
9
Software Availability
Not enough data
9.4
8
Not enough data
9.3
9
Feature Not Available
8.1
8
Not enough data
9.4
9
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScreenSteps and VKS are categorized as Work Instructions and Standard Operating Procedures
Unique Categories
ScreenSteps is categorized as Knowledge Base and Contact Center Knowledge Base
VKS is categorized as Connected Worker Platform
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VKS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Manufacturing
25.0%
Electrical/Electronic Manufacturing
25.0%
Consulting
12.5%
Mining & Metals
6.3%
Investment Banking
6.3%
Other
25.0%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
VKS has no discussions with answers
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