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Compare ScreenSteps and Twine

See this
side-by-side comparison of ScreenSteps vs. Twine
based on preference data from user reviews. ScreenSteps rates 4.5/5 stars with 28 reviews. By contrast, Twine rates 4.6/5 stars with 17 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
ScreenSteps
ScreenSteps
(28)
4.5 out of 5
ScreenSteps
Twine
Twine
(17)
4.6 out of 5
Twine
Star Rating
ScreenSteps
ScreenSteps
Market Segments
ScreenSteps
ScreenSteps
Mid-Market (55.6% of reviews)
Twine
Twine
Mid-Market (75.0% of reviews)
Entry Level Price
ScreenSteps
ScreenSteps
Starting at $150 per month billed annually - $180/month when billed monthly
Twine
Twine
$8 user/month

ScreenSteps vs Twine

When assessing the two solutions, reviewers found Twine easier to use and administer. However, reviewers felt that ScreenSteps was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.

  • Reviewers felt that ScreenSteps meets the needs of their business better than Twine.
  • When comparing quality of ongoing product support, reviewers felt that Twine is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Twine over ScreenSteps.
Categories
Shared Categories
ScreenSteps
ScreenSteps
Twine
Twine
ScreenSteps and Twine are categorized as Enterprise Wiki
Unique Categories
ScreenSteps
ScreenSteps is categorized as Contact Center Knowledge Base and Work Instructions
Twine
Twine is categorized as Business Instant Messaging and Employee Intranet
Pricing
ScreenSteps
ScreenSteps Pricing
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
Twine
Twine Pricing
1 - 200 users
$8user/month
200+ users
Contact us
Free Trial
Ask a Question

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Ratings
Meets Requirements
ScreenSteps
ScreenSteps
9.1
Responses: 25
Twine
Twine
8.3
Responses: 15
Ease of Use
ScreenSteps
ScreenSteps
9.1
Responses: 25
Twine
Twine
9.4
Responses: 15
Ease of Setup
ScreenSteps
ScreenSteps
9.4
Responses: 17
Twine
Twine
9.4
Responses: 12
Ease of Admin
ScreenSteps
ScreenSteps
9.4
Responses: 18
Twine
Twine
9.0
Responses: 12
Quality of Support
ScreenSteps
ScreenSteps
9.6
Responses: 21
Twine
Twine
9.8
Responses: 15
Ease of Doing Business With
ScreenSteps
ScreenSteps
9.7
Responses: 17
Twine
Twine
9.2
Responses: 12
Product Direction (% positive)
ScreenSteps
ScreenSteps
7.7
Responses: 25
Twine
Twine
10.0
Responses: 14
Features
Wiki Pages
Templates
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
In-Content Feedback
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Comments
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Versioning and Version History
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Decision Trees
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Knowledge Base
Q & A
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Link Sharing
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Searchable
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Knowledge Dissemination
Page Analytics
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Permissions
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Knowledge Sharing
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
In-Context Knowledge
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Notifications
ScreenSteps
ScreenSteps
Feature Not Available
Twine
Twine
Not enough data available
Security
Verification
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Role-Based Permission
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Public vs Private
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Content
Trackable Analytics
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Import
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
File Viewing
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Update Notifications
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Communication
Social Features
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Tagging
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Upload
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Comments
ScreenSteps
ScreenSteps
Not enough data available
Twine
Twine
Not enough data available
Reviewers' Company Size
Reviewers of both ScreenSteps and Twine were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
ScreenSteps
ScreenSteps
40.7%
Twine
Twine
18.8%
Mid-Market
(51-1000 emp.)
ScreenSteps
ScreenSteps
55.6%
Twine
Twine
75.0%
Enterprise
(> 1000 emp.)
ScreenSteps
ScreenSteps
3.7%
Twine
Twine
6.3%
Reviewers' Industry
ScreenSteps
ScreenSteps Industry
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Twine
Twine Industry
Financial Services
25.0%
Events Services
12.5%
Translation and Localization
6.3%
Real Estate
6.3%
Internet
6.3%
Other
43.8%
Reviews
Most Helpful Favorable Review
ScreenSteps
G
Administrator in Real Estate

Getting started with ScreenSteps was easy. It isn't hard to figure out how to setup your users and access levels. There were many resources available to assist as well.

Twine
Ella K.
Administrator in Events Services

the team working with passion and enthusiasm on their projects which generates high end quality

Most Helpful Critical Review
ScreenSteps
GP
Administrator in Publishing

Integration with other services is limited and because it is more of a manual it is not a good solution for dynamic self-help.

Twine
Jenny S.
Administrator in Financial Services

Visually it is a little flat and not very dynamic. The Homepage needs to be more enagaging. You can only upload one document at a time which means it is a time consuming process. No ability to have branded links to other platforms - would look slicker...

Discussions
ScreenSteps
ScreenSteps Discussions
Monty the Mongoose crying
ScreenSteps has no discussions with answers
Twine
Twine Discussions
Monty the Mongoose crying
Twine has no discussions with answers
Screenshots
ScreenSteps
ScreenSteps Screenshots
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