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Compare ScreenSteps and Trainual 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Contact Us
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansTrainual
Star Rating
(954)4.7 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trainual excels in user satisfaction, boasting a significantly higher overall score compared to ScreenSteps. Users appreciate Trainual's intuitive search functionality, which makes finding information quick and effortless, enhancing the overall training experience.
- According to verified reviews, ScreenSteps is praised for its exceptional customer support and ease of use. Users highlight the software's ability to create both internal and external manuals, making it a versatile tool for various documentation needs.
- Users say that Trainual shines in onboarding processes, with many finding it particularly effective for training new team members. The platform's clean layout and organized systems help ensure that everyone has access to the same information, streamlining the training process.
- Reviewers mention that while ScreenSteps offers a solid setup experience, Trainual's onboarding tools are more robust, making it easier for users to get started quickly. This is particularly beneficial for small businesses looking to implement training solutions without extensive setup time.
- G2 reviewers highlight that both products receive high marks for ease of use, but Trainual's user-friendly interface and intuitive navigation are frequently noted as superior. Users appreciate how Trainual's search tool can pull up relevant content even with vague queries, saving time and effort.
- According to recent feedback, while ScreenSteps has a smaller user base, its users report a strong partnership experience, with many citing the company's commitment to customer satisfaction. However, Trainual's larger market presence and volume of reviews suggest a more widely adopted solution, which may offer more community support and resources.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Trainual
Enterprise
Contact Us
For organizations that need premium support, security, and complete scalability.
- 👉 Everything in Premium, plus:
- API access & custom integration support
- SOC2 security documentation access
Free Trial
ScreenSteps
Free Trial is available
Trainual
Free Trial is available
Ratings
Meets Requirements
9.2
38
9.2
821
Ease of Use
9.2
38
9.2
831
Ease of Setup
9.3
28
9.0
661
Ease of Admin
9.2
30
9.1
611
Quality of Support
9.6
33
9.4
688
Has the product been a good partner in doing business?
9.7
29
9.5
576
Product Direction (% positive)
8.1
36
9.6
796
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Guide Options
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
9.0
460
Not enough data
8.0
388
Not enough data
8.9
438
Not enough data
8.9
452
Task Tracking
Not enough data
8.4
424
Not enough data
7.9
400
Not enough data
7.7
378
Checklist Options
Not enough data
8.5
415
Not enough data
7.8
359
Not enough data
8.3
376
Software Availability
Not enough data
7.8
358
Not enough data
8.8
426
Feature Not Available
8.4
370
Not enough data
9.1
446
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.9
170
|
Verified
Not enough data
8.6
175
|
Verified
Not enough data
8.0
164
Not enough data
8.4
170
|
Verified
Not enough data
8.3
166
|
Verified
Course Management
Not enough data
7.8
165
Not enough data
8.9
190
|
Verified
Not enough data
8.2
167
|
Verified
Not enough data
8.9
173
Not enough data
8.4
171
|
Verified
Platform
Not enough data
8.8
183
|
Verified
Not enough data
8.7
167
|
Verified
Not enough data
8.1
160
|
Verified
Onboarding
Not enough data
8.6
188
|
Verified
Not enough data
8.2
170
|
Verified
Not enough data
8.7
170
|
Verified
Generative AI
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
6.4
63
Not enough data
7.0
64
Not enough data
6.7
62
Not enough data
6.6
62
Not enough data
6.6
63
Platform Content
Not enough data
8.5
408
Not enough data
7.7
359
Not enough data
7.6
335
Not enough data
6.1
306
Not enough data
6.3
310
Not enough data
6.4
310
Platform Additional Functionality
Not enough data
8.9
406
Not enough data
8.1
375
Not enough data
8.7
398
Not enough data
8.6
402
Not enough data
8.6
408
Platform Data
Not enough data
8.1
351
Not enough data
8.4
379
Not enough data
8.6
386
Platform
Not enough data
8.6
511
Not enough data
7.7
404
Not enough data
Feature Not Available
Not enough data
9.0
546
Not enough data
9.1
531
Not enough data
8.7
468
Not enough data
8.3
469
Not enough data
8.6
513
Recruiting and Onboarding
Not enough data
6.5
299
Not enough data
8.4
405
Course Authoring
Not enough data
9.0
259
Not enough data
8.8
249
Not enough data
9.0
271
Not enough data
Feature Not Available
Course Delivery
Not enough data
8.8
255
Not enough data
9.1
260
Not enough data
8.7
244
Course Management
Not enough data
7.8
213
Not enough data
9.1
255
Not enough data
8.1
105
Not enough data
8.7
211
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.3
209
Not enough data
7.4
70
Training & eLearning
Not enough data
8.9
265
Not enough data
9.0
460
Not enough data
9.0
265
Not enough data
8.0
388
Not enough data
8.9
438
Not enough data
8.9
452
Not enough data
8.8
255
Generative AI
Not enough data
7.8
114
Not enough data
7.9
110
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
6.6
22
Not enough data
7.0
22
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.6
511
Not enough data
7.7
404
Not enough data
Feature Not Available
Not enough data
9.0
546
Not enough data
9.1
531
Not enough data
8.7
468
Not enough data
8.3
469
Not enough data
8.6
513
Categories
Categories
Shared Categories
ScreenSteps and Trainual are categorized as Standard Operating Procedures
Unique Categories
Trainual is categorized as Training Management Systems, Onboarding, Corporate Learning Management Systems, and Sales Training and Onboarding
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trainual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Construction
8.1%
Marketing and Advertising
7.4%
Real Estate
6.1%
Health, Wellness and Fitness
4.9%
Consumer Services
4.4%
Other
69.1%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
Are there case studies I could read?
1 Comment
AM
Here you go: https://trainual.com/success-story-tags/case-studies/Read more
search for employees by name - set up departments and track training progress of teams - content
1 Comment
DL
Under the user settings you can assign a role. We use roles for our departments internally. This has allowed us to assign content to each role (department)...Read more
Would you be able to add a "screenshot function" instead of attachment dragging for Microsoft PC?
1 Comment
AM
You can just copy the screenshot to your clipboard and paste it. This is what I usually do.Read more
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