Compare ScreenSteps and Trainual 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (64.2% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Contact Us 10 users Per Month
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansTrainual
Star Rating
(987)4.7 out of 5
Market Segments
Small-Business (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 10 users Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trainual excels in creating a visually appealing and intuitive interface, making it easy for users to navigate and develop processes. Users appreciate the AI integration and the ability to tailor content for different teams, which enhances the overall training experience.
- Users say that ScreenSteps stands out for its exceptional customer support, with many highlighting the "incredibly fast support" and the ease of use for both internal and external manuals. This focus on customer experience is a significant reason why many recommend ScreenSteps.
- Reviewers mention that Trainual's organizational structure is particularly beneficial for managing unpublished content and updates, with features like emailed reminders helping teams stay informed. This functionality is praised for making the training process more manageable and efficient.
- According to verified reviews, ScreenSteps is noted for its straightforward setup process, with users finding it easy to implement and integrate into their workflows. This simplicity is a key advantage for teams looking to get up and running quickly.
- Users highlight that while both products have similar star ratings, Trainual's larger user base and recent activity suggest a more robust community and ongoing development, which can be crucial for long-term support and feature updates.
- Reviewers indicate that while ScreenSteps offers strong usability, it may not cater as effectively to the specific needs of smaller businesses compared to Trainual, which is designed with small business workflows in mind, making it a better fit for that market segment.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Trainual
Core
Contact Us
10 users Per Month
Ideal for those seeking a centralized place for documentation and simplified training.
*Billed annually
- Unlimited AI-assisted documentation
- AI-powered knowledge search (with Q&A)
- 500+ customizable templates
Free Trial
ScreenSteps
Free Trial is available
Trainual
No trial information availableRatings
Meets Requirements
9.2
38
9.2
841
Ease of Use
9.2
38
9.2
851
Ease of Setup
9.3
28
9.0
681
Ease of Admin
9.2
30
9.1
626
Quality of Support
9.6
33
9.4
704
Has the product been a good partner in doing business?
9.7
29
9.5
590
Product Direction (% positive)
8.1
36
9.6
816
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Guide Options
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
8.9
467
Not enough data
8.0
388
Not enough data
8.9
441
Not enough data
8.9
466
Task Tracking
Not enough data
8.4
424
Not enough data
7.9
400
Not enough data
7.7
378
Checklist Options
Not enough data
8.5
417
Not enough data
7.8
359
Not enough data
8.3
377
Software Availability
Not enough data
7.8
360
Not enough data
8.8
428
Feature Not Available
8.4
372
Not enough data
9.1
448
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.9
170
|
Verified
Not enough data
8.6
175
|
Verified
Not enough data
8.0
164
Not enough data
8.4
171
|
Verified
Not enough data
8.3
166
|
Verified
Course Management
Not enough data
7.8
165
Not enough data
8.9
191
|
Verified
Not enough data
8.2
167
|
Verified
Not enough data
8.9
173
Not enough data
8.4
171
|
Verified
Platform
Not enough data
8.8
184
|
Verified
Not enough data
8.7
168
|
Verified
Not enough data
8.1
160
|
Verified
Onboarding
Not enough data
8.7
189
|
Verified
Not enough data
8.2
170
|
Verified
Not enough data
8.7
170
|
Verified
Generative AI
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
6.4
63
Not enough data
7.0
64
Not enough data
6.7
62
Not enough data
6.6
63
Not enough data
6.6
63
Platform Content
Not enough data
8.5
408
Not enough data
7.7
359
Not enough data
7.6
335
Not enough data
6.1
306
Not enough data
6.3
310
Not enough data
6.4
310
Platform Additional Functionality
Not enough data
8.9
406
Not enough data
8.1
375
Not enough data
8.7
398
Not enough data
8.6
403
Not enough data
8.6
409
Platform Data
Not enough data
8.1
351
Not enough data
8.4
379
Not enough data
8.6
386
Platform
Not enough data
8.6
515
Not enough data
7.7
406
Not enough data
Feature Not Available
Not enough data
9.0
548
Not enough data
9.1
532
Not enough data
8.7
471
Not enough data
8.3
471
Not enough data
8.6
513
Recruiting and Onboarding
Not enough data
6.5
299
Not enough data
8.4
408
Course Authoring
Not enough data
9.0
259
Not enough data
8.8
249
Not enough data
9.0
271
Not enough data
Feature Not Available
Course Delivery
Not enough data
8.8
255
Not enough data
9.1
260
Not enough data
8.7
244
Course Management
Not enough data
7.8
213
Not enough data
9.1
255
Not enough data
8.1
105
Not enough data
8.7
211
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.3
209
Not enough data
7.4
70
Training & eLearning
Not enough data
8.9
265
Not enough data
8.9
467
Not enough data
9.0
265
Not enough data
8.0
388
Not enough data
8.9
441
Not enough data
8.9
466
Not enough data
8.8
255
Generative AI
Not enough data
7.8
114
Not enough data
7.9
110
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
6.6
22
Not enough data
7.0
22
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.6
515
Not enough data
7.7
406
Not enough data
Feature Not Available
Not enough data
9.0
548
Not enough data
9.1
532
Not enough data
8.7
471
Not enough data
8.3
471
Not enough data
8.6
513
Categories
Categories
Shared Categories
ScreenSteps and Trainual are categorized as Standard Operating Procedures
Unique Categories
Trainual is categorized as Training Management Systems, Onboarding, Corporate Learning Management Systems, and Sales Training and Onboarding
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trainual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Banking
5.9%
Financial Services
5.9%
Non-Profit Organization Management
5.9%
Information Technology and Services
3.9%
Other
35.3%
Construction
8.1%
Marketing and Advertising
7.3%
Real Estate
6.0%
Health, Wellness and Fitness
4.8%
Consumer Services
4.6%
Other
69.2%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
Are there case studies I could read?
1 Comment
AM
Here you go: https://trainual.com/success-story-tags/case-studies/Read more
search for employees by name - set up departments and track training progress of teams - content
1 Comment
DL
Under the user settings you can assign a role. We use roles for our departments internally. This has allowed us to assign content to each role (department)...Read more
Would you be able to add a "screenshot function" instead of attachment dragging for Microsoft PC?
1 Comment
AM
You can just copy the screenshot to your clipboard and paste it. This is what I usually do.Read more
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