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Compare ScreenSteps and Tettra

See this
side-by-side comparison of ScreenSteps vs. Tettra
based on preference data from user reviews. ScreenSteps rates 4.5/5 stars with 28 reviews. By contrast, Tettra rates 4.5/5 stars with 43 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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ScreenSteps
ScreenSteps
(28)
4.5 out of 5
ScreenSteps
Tettra
Tettra
(43)
4.5 out of 5
Tettra
Star Rating
ScreenSteps
ScreenSteps
Market Segments
ScreenSteps
ScreenSteps
Mid-Market (55.6% of reviews)
Tettra
Tettra
Mid-Market (59.5% of reviews)
Entry Level Price
ScreenSteps
ScreenSteps
Starting at $150 per month billed annually - $180/month when billed monthly
Tettra
Tettra
$99 per month 10 users (+$8/mo per additional user)

ScreenSteps vs Tettra

When assessing the two solutions, reviewers found ScreenSteps easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Tettra overall.

  • Reviewers felt that ScreenSteps meets the needs of their business better than Tettra.
  • When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Tettra over ScreenSteps.
Categories
Shared Categories
ScreenSteps
ScreenSteps
Tettra
Tettra
ScreenSteps and Tettra are categorized as Enterprise Wiki
Unique Categories
ScreenSteps
ScreenSteps is categorized as Contact Center Knowledge Base and Work Instructions
Tettra
Tettra is categorized as Q&A Platforms
Pricing
ScreenSteps
ScreenSteps Pricing
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
Tettra
Tettra Pricing
Scaling
$99 per month10 users (+$8/mo per additional user)
Starting
$0 per month5 users (+$5/mo per additional user)
Free Trial
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Ratings
Meets Requirements
ScreenSteps
ScreenSteps
9.1
Responses: 25
Tettra
Tettra
8.8
Responses: 38
Ease of Use
ScreenSteps
ScreenSteps
9.1
Responses: 25
Tettra
Tettra
9.0
Responses: 38
Ease of Setup
ScreenSteps
ScreenSteps
9.4
Responses: 17
Tettra
Tettra
9.6
Responses: 18
Ease of Admin
ScreenSteps
ScreenSteps
9.4
Responses: 18
Tettra
Tettra
9.0
Responses: 19
Quality of Support
ScreenSteps
ScreenSteps
9.6
Responses: 21
Tettra
Tettra
9.5
Responses: 31
Ease of Doing Business With
ScreenSteps
ScreenSteps
9.7
Responses: 17
Tettra
Tettra
9.8
Responses: 17
Product Direction (% positive)
ScreenSteps
ScreenSteps
7.7
Responses: 25
Tettra
Tettra
8.8
Responses: 38
Features
Wiki Pages
Templates
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
8.1
Responses: 6
In-Content Feedback
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
8.3
Responses: 6
Comments
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
7.6
Responses: 7
Versioning and Version History
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
8.3
Responses: 5
Decision Trees
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Knowledge Base
Q & A
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Link Sharing
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Searchable
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Knowledge Dissemination
Page Analytics
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
8.1
Responses: 7
Permissions
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
8.9
Responses: 6
Knowledge Sharing
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
9.4
Responses: 8
In-Context Knowledge
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
7.8
Responses: 6
Notifications
ScreenSteps
ScreenSteps
Feature Not Available
Tettra
Tettra
9.6
Responses: 8
Security
Verification
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Role-Based Permission
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Public vs Private
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Content
Trackable Analytics
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Import
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
File Viewing
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Update Notifications
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Communication
Social Features
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Tagging
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Upload
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Comments
ScreenSteps
ScreenSteps
Not enough data available
Tettra
Tettra
Not enough data available
Reviewers' Company Size
Reviewers of both ScreenSteps and Tettra were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
ScreenSteps
ScreenSteps
40.7%
Tettra
Tettra
33.3%
Mid-Market
(51-1000 emp.)
ScreenSteps
ScreenSteps
55.6%
Tettra
Tettra
59.5%
Enterprise
(> 1000 emp.)
ScreenSteps
ScreenSteps
3.7%
Tettra
Tettra
7.1%
Reviewers' Industry
ScreenSteps
ScreenSteps Industry
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Tettra
Tettra Industry
Computer Software
21.4%
Marketing and Advertising
14.3%
Internet
9.5%
Information Technology and Services
9.5%
Financial Services
7.1%
Other
38.1%
Reviews
Most Helpful Favorable Review
ScreenSteps
G
Administrator in Real Estate

Getting started with ScreenSteps was easy. It isn't hard to figure out how to setup your users and access levels. There were many resources available to assist as well.

Tettra
Tiffany C.
Administrator in Financial Services

The clean layout of the site. It's very easy to set up, add content, and organize it! It's taken our complex internal processes and make them easily accessible via the Slack integration! Update/suggestion workflows!! Owners of pages/content!

Most Helpful Critical Review
ScreenSteps
GP
Administrator in Publishing

Integration with other services is limited and because it is more of a manual it is not a good solution for dynamic self-help.

Tettra
G
User in Health, Wellness and Fitness

lack of integration with other apps, also the web app is slow

Discussions
ScreenSteps
ScreenSteps Discussions
Monty the Mongoose crying
ScreenSteps has no discussions with answers
Tettra
Tettra Discussions
Monty the Mongoose crying
Tettra has no discussions with answers
Screenshots
ScreenSteps
ScreenSteps Screenshots
Tettra
Tettra Screenshots
No screenshots provided
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