Compare ScreenSteps and Tettra
See this
side-by-side comparison of ScreenSteps vs. Tettra
based on preference data from user reviews. ScreenSteps rates 4.5/5 stars with 28 reviews. By contrast, Tettra rates 4.5/5 stars with 43 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 ScreenSteps |  Tettra | |
| Star Rating | ScreenSteps | Tettra |
| Market Segments | ScreenSteps Mid-Market (55.6% of reviews) | Tettra Mid-Market (59.5% of reviews) |
| Entry Level Price | ScreenSteps Starting at $150 per month billed annually - $180/month when billed monthly | Tettra $99 per month 10 users (+$8/mo per additional user) |
ScreenSteps vs Tettra
When assessing the two solutions, reviewers found ScreenSteps easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Tettra overall.
- Reviewers felt that ScreenSteps meets the needs of their business better than Tettra.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Tettra over ScreenSteps.
Categories
Shared Categories
ScreenSteps and Tettra are categorized as Enterprise Wiki
Unique Categories
ScreenSteps is categorized as Contact Center Knowledge Base and Work Instructions
Tettra is categorized as Q&A Platforms
Pricing
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
Scaling
$99 per month10 users (+$8/mo per additional user)
Starting
$0 per month5 users (+$5/mo per additional user)
‐
Free Trial
Ratings
Meets Requirements
ScreenSteps
Responses: 25
Tettra
Responses: 38
Ease of Use
ScreenSteps
Responses: 25
Tettra
Responses: 38
Ease of Setup
ScreenSteps
Responses: 17
Tettra
Responses: 18
Ease of Admin
ScreenSteps
Responses: 18
Tettra
Responses: 19
Quality of Support
ScreenSteps
Responses: 21
Tettra
Responses: 31
Ease of Doing Business With
ScreenSteps
Responses: 17
Tettra
Responses: 17
Product Direction (% positive)
ScreenSteps
Responses: 25
Tettra
Responses: 38
Features
Wiki Pages
Templates
ScreenSteps
Tettra
Responses: 6
In-Content Feedback
ScreenSteps
Tettra
Responses: 6
Comments
ScreenSteps
Tettra
Responses: 7
Versioning and Version History
ScreenSteps
Tettra
Responses: 5
Decision Trees
ScreenSteps
Tettra
Knowledge Base
Q & A
ScreenSteps
Tettra
Link Sharing
ScreenSteps
Tettra
Searchable
ScreenSteps
Tettra
Knowledge Dissemination
Page Analytics
ScreenSteps
Tettra
Responses: 7
Permissions
ScreenSteps
Tettra
Responses: 6
Knowledge Sharing
ScreenSteps
Tettra
Responses: 8
In-Context Knowledge
ScreenSteps
Tettra
Responses: 6
Notifications
ScreenSteps
Tettra
Responses: 8
Security
Verification
ScreenSteps
Tettra
Role-Based Permission
ScreenSteps
Tettra
Public vs Private
ScreenSteps
Tettra
Content
Trackable Analytics
ScreenSteps
Tettra
Import
ScreenSteps
Tettra
File Viewing
ScreenSteps
Tettra
Update Notifications
ScreenSteps
Tettra
Communication
Social Features
ScreenSteps
Tettra
Tagging
ScreenSteps
Tettra
Upload
ScreenSteps
Tettra
Comments
ScreenSteps
Tettra
Reviewers' Company Size
Reviewers of both ScreenSteps and Tettra were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
ScreenSteps
Tettra
Mid-Market
(51-1000 emp.)
ScreenSteps
Tettra
Enterprise
(> 1000 emp.)
ScreenSteps
Tettra
Reviewers' Industry
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Computer Software
21.4%
Marketing and Advertising
14.3%
Internet
9.5%
Information Technology and Services
9.5%
Financial Services
7.1%
Other
38.1%
Reviews
Most Helpful Favorable Review
Administrator in Real Estate
Getting started with ScreenSteps was easy. It isn't hard to figure out how to setup your users and access levels. There were many resources available to assist as well.
Tiffany C.
Administrator in Financial Services
The clean layout of the site. It's very easy to set up, add content, and organize it! It's taken our complex internal processes and make them easily accessible via the Slack integration! Update/suggestion workflows!! Owners of pages/content!
Most Helpful Critical Review
Administrator in Publishing
Integration with other services is limited and because it is more of a manual it is not a good solution for dynamic self-help.
User in Health, Wellness and Fitness
lack of integration with other apps, also the web app is slow
Discussions
ScreenSteps has no discussions with answers
Tettra has no discussions with answers
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