# ScreenSteps, Spekit vs Pendo Comparison

| | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 54 | 297 | 1,786 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Mid-Market (67.7% of reviews) | Mid-Market (61.3% of reviews) | 
| **Entry Level Price** | Starting at $100.00 10 User Per Month | Contact Us 1 User | Free | 

---
## Top Pros & Cons

### ScreenSteps

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Formatting Issues (1 reviews)
- Limited Options (1 reviews)

### Spekit

Pros:
- Ease of Use (65 reviews)
- Helpful (37 reviews)

Cons:
- Navigation Difficulties (11 reviews)
- Inefficient Search Functionality (10 reviews)

### Pendo

Pros:
- Ease of Use (190 reviews)
- Insights (165 reviews)

Cons:
- Missing Features (67 reviews)
- Limitations (63 reviews)

---
## Ratings Comparison
| Rating | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
  | **Meets Requirements** | 9.2 (38 reviews) | 9.0 (239 reviews) | 8.5 (1209 reviews) | 
  | **Ease of Use** | 9.2 (38 reviews) | 9.1 (244 reviews) | 8.2 (1288 reviews) | 
  | **Ease of Setup** | 9.3 (28 reviews) | 8.9 (184 reviews) | 7.9 (609 reviews) | 
  | **Ease of Admin** | 9.2 (30 reviews) | 9.1 (134 reviews) | 8.5 (561 reviews) | 
  | **Quality of Support** | 9.6 (33 reviews) | 9.5 (218 reviews) | 8.5 (1053 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (29 reviews) | 9.7 (131 reviews) | 8.9 (536 reviews) | 
  | **Product Direction (% positive)** | 8.1 (36 reviews) | 9.5 (224 reviews) | 8.5 (1122 reviews) | 

---
## Pricing

### ScreenSteps

#### Entry-Level Pricing

Plan: Answer Plan

Price: Starting at $100.00 10 User Per Month

Description: Ideal for teams who want to create a basic knowledge base to answer user questions.

Key Features:
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses

[Browse all 4 editions](https://www.g2.com/products/screensteps/pricing)

#### Free Trial

Yes

### Spekit

#### Entry-Level Pricing

Plan: Spekit 

Price: Contact Us 1 User

Description: It's time to leverage the power of AI. Automatically surface the answers, content, and enablement reps need just-in-time, in any app.

Key Features:
- Spekit AI Sidekick: Sidekick brings all of Spekit’s AI capabilities into one, intuitive experience. It proactively recommends content based on the deal, suggests messaging, and answers rep questions on the fly, wherever they’re working. It’s enablement that feels less like another tool, and more like a natural extension of the rep’s day.
- Spotlights (in-app alerts): Instantly notify sales reps of time-sensitive changes, new resources, and key announcements. Deliver real-time alerts to communicate crucial updates without disrupting productivity.
- Content Management: Say goodbye to content chaos and expensive, clunky repositories. Effortlessly manage content and enable sales reps to find, share, and track content usage.

[Learn more about Spekit](https://www.g2.com/products/spekit/reviews)

#### Free Trial

No

### Pendo

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.

Key Features:
- Product analytics
- In-app guides
- Net Promoter Score (NPS)  

[Browse all 5 editions](https://www.g2.com/products/pendo-io-pendo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | 8.0/10 | 604 |

#### Metrics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | Not enough data | 8.7 (456 reviews) | 
| **Engagement** | Not enough data | Not enough data | 8.7 (473 reviews) | 
| **Entry and Exit Pages** | Not enough data | Not enough data | 8.4 (420 reviews) | 
| **Standard Event Tracking** | Not enough data | Not enough data | 8.8 (466 reviews) | 
| **Custom Event Tracking** | Not enough data | Not enough data | 8.5 (423 reviews) | 
| **Retention** | Not enough data | Not enough data | 8.2 (395 reviews) | 
| **Return** | Not enough data | Not enough data | 8.2 (357 reviews) | 
| **Conversions** | Not enough data | Not enough data | 8.2 (334 reviews) | 
| **Funnels** | Not enough data | Not enough data | 8.3 (396 reviews) | 

#### Reporting

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 8.4 (462 reviews) | 
| **Trending** | Not enough data | Not enough data | 8.5 (427 reviews) | 
| **Retroactive Reporting** | Not enough data | Not enough data | 8.7 (436 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.7 (469 reviews) | 
| **Mobile Reporting** | Not enough data | Not enough data | 7.8 (262 reviews) | 
| **Unification Across Devices** | Not enough data | Not enough data | 8.1 (284 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.2 (449 reviews) | 

#### Other

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **User Data** | Not enough data | Not enough data | 8.7 (439 reviews) | 
| **Site Search Reporting** | Not enough data | Not enough data | 8.0 (305 reviews) | 
| **Load Time Monitoring** | Not enough data | Not enough data | 7.5 (262 reviews) | 
| **Campaign Tracking** | Not enough data | Not enough data | 7.9 (271 reviews) | 
| **E-Commerce** | Not enough data | Not enough data | 7.2 (195 reviews) | 
| **Promotional Messages** | Not enough data | Not enough data | 8.5 (343 reviews) | 
| **Administration Alerts** | Not enough data | Not enough data | 8.2 (297 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 5.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 5.8 (11 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 5.8 (11 reviews) | 

#### Administration

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **API / Integrations** | Not enough data | Not enough data | 8.1 (379 reviews) | 
| **QA Testing** | Not enough data | Not enough data | 7.9 (295 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.7 (421 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.5 (453 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | 8.4/10 | 156 |

#### User Identification

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Demographics** | Not enough data | Not enough data | 7.9 (109 reviews) | 
| **User Segmentation** | Not enough data | Not enough data | 8.5 (136 reviews) | 
| **Geolocation** | Not enough data | Not enough data | 8.0 (103 reviews) | 

#### Tracking & Reporting

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Custom Event Tracking** | Not enough data | Not enough data | 8.5 (125 reviews) | 
| **Real-Time Insights** | Not enough data | Not enough data | 8.5 (131 reviews) | 
| **Attribution** | Not enough data | Not enough data | 8.3 (108 reviews) | 
| **Dashboard** | Not enough data | Not enough data | 8.5 (142 reviews) | 
| **User Path Tracking** | Not enough data | Not enough data | 8.5 (133 reviews) | 
| **User Activity History** | Not enough data | Not enough data | 8.7 (137 reviews) | 

#### Metrics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Engagement** | Not enough data | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | Not enough data | 8.4 (66 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | 8.0/10 | 26 |

#### User Behavior

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Click Tracking** | Not enough data | Not enough data | 9.1 (23 reviews) | 
| **Mouse Movement ** | Not enough data | Not enough data | 8.0 (22 reviews) | 
| **Frustration Tracking** | Not enough data | Not enough data | 8.6 (23 reviews) | 

#### A/B Testing 

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Error and Bug Tracking** | Not enough data | Not enough data | 7.4 (19 reviews) | 
| **Split URL Testing** | Not enough data | Not enough data | 7.0 (19 reviews) | 
| **Data Analysis** | Not enough data | Not enough data | 8.8 (21 reviews) | 
| **Notes** | Not enough data | Not enough data | 6.8 (19 reviews) | 

#### Visitor Information

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **User Identification** | Not enough data | Not enough data | 7.9 (21 reviews) | 
| **Search Box** | Not enough data | Not enough data | 8.0 (19 reviews) | 

#### Agentic AI - Session Replay

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | 8.9/10 | 6 |
| **Spekit** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Administration

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Database Management ** | Not enough data | Not enough data | Not enough data | 
| **Data Workflows** | Not enough data | Not enough data | Not enough data | 
| **Issue Management** | Feature Not Available | Not enough data | Not enough data | 

#### Knowledge Management

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Knowledge Base** | 9.7 (6 reviews) | Not enough data | Not enough data | 
| **Publishing Workflows** | 9.7 (5 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.3 (5 reviews) | Not enough data | Not enough data | 

#### Compliance

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | Not enough data | 
| **Data Governance** | Feature Not Available | Not enough data | Not enough data | 
| **Compliance** | Feature Not Available | Not enough data | Not enough data | 
| **Auditing** | Feature Not Available | Not enough data | Not enough data | 

#### Customer Support

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Intelligent Search** | Feature Not Available | Not enough data | Not enough data | 
| **Suggestions** | Feature Not Available | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | Not enough data | 

#### Data Security

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Risk Data Attributes** | Feature Not Available | Not enough data | Not enough data | 
| **Data Transport** | 8.0 (5 reviews) | Not enough data | Not enough data | 
| **Access Management** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 9.0 (5 reviews) | Not enough data | Not enough data | 
| **Performance and Reliability** | 9.2 (6 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | 8.6/10 | 68 |
| **Pendo** | 8.3/10 | 432 |

#### User Analysis

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Survey Implementation** | Not enough data | Feature Not Available | 8.6 (345 reviews) | 
| **Data Analysis** | Not enough data | 8.3 (53 reviews) | 8.5 (392 reviews) | 

#### User Support

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **User Segmentation** | Not enough data | 8.5 (51 reviews) | 8.5 (391 reviews) | 
| **Multi-Language Support** | Not enough data | 7.3 (36 reviews) | 7.6 (206 reviews) | 
| **Behavior-responsive Messaging** | Not enough data | 8.3 (15 reviews) | 8.0 (294 reviews) | 

#### Walkthrough Type

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Audio-visual Walkthroughs** | Not enough data | 8.4 (52 reviews) | 8.1 (296 reviews) | 
| **Text Bubble Walkthroughs** | Not enough data | 8.6 (53 reviews) | 8.7 (363 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Integration** | Not enough data | 8.9 (18 reviews) | 8.2 (20 reviews) | 
| **Communications** | Not enough data | 8.9 (19 reviews) | 9.1 (23 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Analytics** | Not enough data | 8.7 (17 reviews) | 9.0 (24 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Customer self-service** | Not enough data | 9.2 (19 reviews) | 8.5 (17 reviews) | 
| **In-app guidance** | Not enough data | 8.7 (18 reviews) | 9.3 (26 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 8.9 (15 reviews) | 6.2 (10 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | 8.1/10 | 710 |

#### Product Analytics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 8.7 (585 reviews) | 
| **User-Level Analytics** | Not enough data | Not enough data | 8.7 (634 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.6 (593 reviews) | 
| **Funnels** | Not enough data | Not enough data | 8.2 (504 reviews) | 
| **Alerts** | Not enough data | Not enough data | 7.9 (408 reviews) | 
| **Multi-Product Analytics** | Not enough data | Not enough data | 8.2 (441 reviews) | 
| **User Scoring** | Not enough data | Not enough data | 8.0 (400 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.9 (451 reviews) | 

#### Agentic AI - Product Analytics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.4 (27 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.0 (25 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.7 (22 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.4 (21 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 10.0 (22 reviews) | 
| **Account level Analytics** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 7.9 (8 reviews) | 

#### AI driven optimization - Product Analytics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### Microlearning Platforms

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | 8.8/10 | 54 |
| **Pendo** | N/A | N/A |

#### Basics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Performance** | Not enough data | 9.2 (48 reviews) | Not enough data | 
| **Mobility** | Not enough data | 8.5 (39 reviews) | Not enough data | 

#### Content

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Content Library** | Not enough data | 9.0 (45 reviews) | Not enough data | 
| **Customizability** | Not enough data | 9.1 (46 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 9.0 (45 reviews) | Not enough data | 

#### Performance

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Monitoring** | Not enough data | 8.9 (43 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.5 (41 reviews) | Not enough data | 
| **Interoperability** | Not enough data | Feature Not Available | Not enough data | 

#### Training & eLearning

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Assessments and Practice** | Not enough data | 8.2 (33 reviews) | Not enough data | 
| **Content Delivery and Tracking** | Not enough data | 8.7 (37 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 8.6 (39 reviews) | Not enough data | 
| **Manager Portals** | Not enough data | 8.9 (35 reviews) | Not enough data | 
| **Content Storage and Management** | Not enough data | 8.8 (41 reviews) | Not enough data | 
| **Content Libraries** | Not enough data | 8.6 (35 reviews) | Not enough data | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | 9.4/10 | 8 |
| **Spekit** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Guide Options

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Rich Text Editor** | 9.7 (5 reviews) | Not enough data | Not enough data | 
| **Drag and Drop Editor** | 9.7 (6 reviews) | Not enough data | Not enough data | 
| **Page Templates** | 9.3 (5 reviews) | Not enough data | Not enough data | 
| **Video Tutorials** | 9.7 (5 reviews) | Not enough data | Not enough data | 
| **Document Upload** | 9.4 (6 reviews) | Not enough data | Not enough data | 

#### Guide Tools

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Prerequisites** | Not enough data | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | Not enough data | 
| **Training Modules** | 9.0 (5 reviews) | Not enough data | Not enough data | 
| **Analytics** | 9.0 (5 reviews) | Not enough data | Not enough data | 

#### Access Options

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 
| **Mobile Device Support** | Not enough data | Not enough data | Not enough data | 
| **Single Sign-On (SSO)** | Not enough data | Not enough data | Not enough data | 

### Standard Operating Procedures

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Task Tracking

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Task Schedules** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

#### Checklist Options

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Native Forms** | Not enough data | Not enough data | Not enough data | 
| **Downloadable Manuals** | Not enough data | Not enough data | Not enough data | 

#### Software Availability

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | Not enough data | 
| **Mobile Application** | Feature Not Available | Not enough data | Not enough data | 
| **Desktop Application** | Not enough data | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | 9.4/10 | 5 |
| **Spekit** | 8.5/10 | 133 |
| **Pendo** | N/A | N/A |

#### Knowledge Pages

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Templates** | Not enough data | 8.4 (108 reviews) | Not enough data | 
| **In-Content Feedback** | Not enough data | 8.4 (110 reviews) | Not enough data | 
| **Versioning and Version History** | Not enough data | 8.0 (16 reviews) | Not enough data | 
| **Decision Trees** | Not enough data | 8.0 (99 reviews) | Not enough data | 
| **Duplicate Detection** | Feature Not Available | 7.8 (92 reviews) | Not enough data | 
| **Content Editor** | Not enough data | 8.6 (102 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Page Analytics** | Not enough data | 8.6 (107 reviews) | Not enough data | 
| **Permissions** | 9.7 (5 reviews) | 8.7 (110 reviews) | Not enough data | 
| **Knowledge Sharing** | 9.0 (5 reviews) | 8.9 (114 reviews) | Not enough data | 
| **Notifications** | Not enough data | 8.8 (115 reviews) | Not enough data | 
| **Advanced Search** | Not enough data | 8.5 (104 reviews) | Not enough data | 
| **Browser Extension** | Not enough data | 9.1 (104 reviews) | Not enough data | 
| **Organization** | Not enough data | 8.7 (97 reviews) | Not enough data | 
| **Other Integrations** | Not enough data | 8.8 (93 reviews) | Not enough data | 
| **Knowledge Integrations** | Not enough data | 8.6 (92 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 8.5 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.5 (11 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.9 (11 reviews) | Not enough data | 

### Sales Training and Onboarding

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | 8.3/10 | 70 |
| **Pendo** | N/A | N/A |

#### Course Authoring

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Course Builder** | Not enough data | 7.7 (37 reviews) | Not enough data | 
| **Questions** | Not enough data | 7.8 (43 reviews) | Not enough data | 
| **Instructor-Led Training** | Not enough data | Feature Not Available | Not enough data | 
| **Customized Learning Paths** | Not enough data | 8.3 (41 reviews) | Not enough data | 
| **Video simulations** | Not enough data | Feature Not Available | Not enough data | 

#### Course Management

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Gamification** | Not enough data | Feature Not Available | Not enough data | 
| **Assessments** | Not enough data | 8.2 (37 reviews) | Not enough data | 
| **Certifications** | Not enough data | Feature Not Available | Not enough data | 
| **Manager Portals** | Not enough data | 7.7 (37 reviews) | Not enough data | 
| **Feedback** | Not enough data | 8.6 (43 reviews) | Not enough data | 

#### Platform

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **File support** | Not enough data | 8.8 (40 reviews) | Not enough data | 
| **Mobile support** | Not enough data | 7.2 (36 reviews) | Not enough data | 
| **Integration** | Not enough data | 8.8 (37 reviews) | Not enough data | 

#### Onboarding

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Documentation** | Not enough data | 8.9 (53 reviews) | Not enough data | 
| **Coaching** | Not enough data | Feature Not Available | Not enough data | 
| **Programs** | Not enough data | 8.8 (47 reviews) | Not enough data | 

#### Generative AI

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Generative AI

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | 8.9/10 | 38 |
| **Pendo** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Training

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | 9.4 (36 reviews) | Not enough data | 
| **Coaching Materials** | Not enough data | 9.1 (34 reviews) | Not enough data | 
| **Playbook Creation** | Not enough data | 8.6 (29 reviews) | Not enough data | 
| **Video Record** | Not enough data | Feature Not Available | Not enough data | 

#### Feedback

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Review** | Not enough data | Feature Not Available | Not enough data | 
| **Scorecard** | Not enough data | Feature Not Available | Not enough data | 
| **Coaching Card** | Not enough data | Feature Not Available | Not enough data | 
| **Leaderboard** | Not enough data | Feature Not Available | Not enough data | 
| **Real-Time Updates** | Not enough data | Feature Not Available | Not enough data | 
| **Notifications** | Not enough data | 8.8 (27 reviews) | Not enough data | 
| **Competition** | Not enough data | 8.1 (7 reviews) | Not enough data | 

#### Generative AI

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 9.2 (16 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | 8.4/10 | 73 |
| **Pendo** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Content Import** | Not enough data | 8.9 (57 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 8.8 (62 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.3 (55 reviews) | Not enough data | 
| **Advanced Search** | Not enough data | 8.3 (63 reviews) | Not enough data | 
| **Content Storage** | Not enough data | 8.9 (62 reviews) | Not enough data | 

#### Analytics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.3 (59 reviews) | Not enough data | 
| **Alerts** | Not enough data | 8.5 (51 reviews) | Not enough data | 
| **Account-Based Engagement** | Not enough data | 7.9 (49 reviews) | Not enough data | 
| **Content Utilization** | Not enough data | 8.4 (56 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | 7.3 (5 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Cross-Functional Alignment** | Not enough data | 9.0 (5 reviews) | Not enough data | 
| **AI and Automation** | Not enough data | 7.8 (6 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | 9.0 (5 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Knowledge Base

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | 8.4/10 | 92 |

#### Metrics

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Engagement** | Not enough data | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | Not enough data | 8.4 (66 reviews) | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Spekit** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Platform

| Feature | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to ScreenSteps (4):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures)

**Unique to Spekit (6):** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Microlearning Platforms ](https://www.g2.com/categories/microlearning-platforms), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Pendo (5):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Session Replay Software](https://www.g2.com/categories/session-replay), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | ScreenSteps | Spekit | Pendo | 
|---|---|---|---|
| **Small-Business** | 44.0% | 11.3% | 17.5% | 
| **Mid-Market** | 50.0% | 67.7% | 61.3% | 
| **Enterprise** | 6.0% | 21.0% | 21.2% | 

### By Industry

#### ScreenSteps

- **Computer Software:** 43.1%
- **Banking:** 5.9%
- **Financial Services:** 5.9%
- **Non-Profit Organization Management:** 5.9%
- **Information Technology and Services:** 3.9%
- **Internet:** 3.9%
- **Publishing:** 3.9%
- **Real Estate:** 3.9%
- **Management Consulting:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Other:** 19.6%

#### Spekit

- **Computer Software:** 16.8%
- **Information Technology and Services:** 13.6%
- **Non-Profit Organization Management:** 11.5%
- **Telecommunications:** 6.6%
- **Financial Services:** 5.6%
- **Hospital & Health Care:** 5.2%
- **Marketing and Advertising:** 3.1%
- **Staffing and Recruiting:** 2.1%
- **Mental Health Care:** 2.1%
- **Airlines/Aviation:** 1.7%
- **Other:** 31.5%

#### Pendo

- **Computer Software:** 32.6%
- **Information Technology and Services:** 15.0%
- **Marketing and Advertising:** 6.9%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 3.3%
- **Education Management:** 2.4%
- **Human Resources:** 1.9%
- **Computer & Network Security:** 1.9%
- **Higher Education:** 1.6%
- **Transportation/Trucking/Railroad:** 1.6%
- **Other:** 28.3%

---
## Alternatives

### Alternatives to ScreenSteps

- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [livepro Knowledge Management](https://www.g2.com/products/livepro-knowledge-management/reviews) — 4.8/5 stars (168 reviews)
- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (835 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4353 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11897 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)

### Alternatives to Spekit

- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1797 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Highspot](https://www.g2.com/products/highspot/reviews) — 4.7/5 stars (1200 reviews)
- [Mindtickle](https://www.g2.com/products/mindtickle/reviews) — 4.7/5 stars (2224 reviews)
- [Showpad](https://www.g2.com/products/showpad/reviews) — 4.6/5 stars (1899 reviews)
- [Seismic Learning](https://www.g2.com/products/seismic-learning/reviews) — 4.7/5 stars (0 reviews)
- [Allego](https://www.g2.com/products/allego/reviews) — 4.6/5 stars (694 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4353 reviews)

### Alternatives to Pendo

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1049 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2895 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2360 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1358 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (985 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (631 reviews)

---
## Top Discussions

### ScreenSteps

- Title: [What does ScreenSteps do?](https://www.g2.com/discussions/what-does-screensteps-do) — 2 comments
  > **Top comment:** "Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. "

### Spekit

No discussions available for this product.

### Pendo

- Title: [Which integrations does Pendo support?](https://www.g2.com/discussions/integrations-0d945a1b-6d44-4202-97e3-b771b8c3f56b) — 2 comments, 2 upvotes
  > **Top comment:** "Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is..."
- Title: [How is feature adoption measured?](https://www.g2.com/discussions/how-is-feature-adoption-measured) — 1 comment
  > **Top comment:** "With a Digital Adoption Platform such as Whatfix, you can place a widget called a User Action on the feature. Then every time a user clicks on the feature it..."
- Title: [What is feature adoption?](https://www.g2.com/discussions/what-is-feature-adoption) — 1 comment
  > **Top comment:** "In software terms, a feature refers to a specific functionality or capability that is designed and implemented within a software application. Features are..."
- Title: [What is pendo used for?](https://www.g2.com/discussions/what-is-pendo-used-for) — 1 comment
  > **Top comment:** "User analytics and on-screen messages / guides."
- Title: [How can I participate remotely in a PUG?](https://www.g2.com/discussions/how-can-i-participate-remotely-in-a-pug) — 1 comment, 1 upvote
  > **Top comment:** "Right now all of our local user groups are in person and do not have a virtual element as it will not be a great experience for those attending..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/screensteps-vs-spekit-vs-pendo-io-pendo)