# ScreenSteps, Dozuki, Bloomfire vs Poka.io Comparison

| | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 54 | 209 | 513 | 222 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Mid-Market (61.4% of reviews) | Mid-Market (52.7% of reviews) | Mid-Market (66.8% of reviews) | 
| **Entry Level Price** | Starting at $100.00 10 User Per Month | Contact Us | Contact Us 25 Users Per Year | No pricing available | 

---
## Top Pros & Cons

### ScreenSteps

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Formatting Issues (1 reviews)
- Limited Options (1 reviews)

### Dozuki

Pros:
- Ease of Use (2 reviews)
- Customization (1 reviews)

Cons:
- Limited Formatting (1 reviews)
- Limited Reporting (1 reviews)

### Bloomfire

Pros:
- Ease of Use (28 reviews)
- AI Features (13 reviews)

Cons:
- Inefficient Search (7 reviews)
- Inefficient Search Functionality (5 reviews)

### Poka.io

Pros:
- Ease of Use (27 reviews)
- Efficiency Improvement (14 reviews)

Cons:
- Confusing Procedures (7 reviews)
- Limited Features (7 reviews)

---
## Ratings Comparison
| Rating | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.2 (38 reviews) | 8.4 (173 reviews) | 9.0 (413 reviews) | 8.5 (200 reviews) | 
  | **Ease of Use** | 9.2 (38 reviews) | 8.8 (180 reviews) | 9.1 (416 reviews) | 8.9 (204 reviews) | 
  | **Ease of Setup** | 9.3 (28 reviews) | 8.1 (103 reviews) | 8.9 (178 reviews) | 8.1 (168 reviews) | 
  | **Ease of Admin** | 9.2 (30 reviews) | 8.2 (103 reviews) | 8.9 (157 reviews) | 8.3 (140 reviews) | 
  | **Quality of Support** | 9.6 (33 reviews) | 8.7 (147 reviews) | 9.2 (325 reviews) | 8.8 (192 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (29 reviews) | 8.9 (94 reviews) | 9.1 (144 reviews) | 8.9 (125 reviews) | 
  | **Product Direction (% positive)** | 8.1 (36 reviews) | 8.3 (165 reviews) | 8.2 (397 reviews) | 9.5 (199 reviews) | 

---
## Pricing

### ScreenSteps

#### Entry-Level Pricing

Plan: Answer Plan

Price: Starting at $100.00 10 User Per Month

Description: Ideal for teams who want to create a basic knowledge base to answer user questions.

Key Features:
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses

[Browse all 4 editions](https://www.g2.com/products/screensteps/pricing)

#### Free Trial

Yes

### Dozuki

#### Entry-Level Pricing

Plan: Dozuki

Price: Contact Us

Key Features:
- Full Pricing Overview at dozuki.com/pricing

[Learn more about Dozuki](https://www.g2.com/products/dozuki/reviews)

#### Free Trial

No

### Bloomfire

#### Entry-Level Pricing

Plan: Team

Price: Contact Us 25 Users Per Year

Description: Single Team Access - For teams just starting out with knowledge management

Key Features:
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge

[Browse all 3 editions](https://www.g2.com/products/bloomfire/pricing)

#### Free Trial

No

### Poka.io

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Dozuki** | N/A | N/A |
| **Bloomfire** | 9.0/10 | 10 |
| **Poka.io** | N/A | N/A |

#### Content Management

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Data Centralization - Insight Engines** | Not enough data | Not enough data | 9.8 (8 reviews) | Not enough data | 
| **Archiving - Insight Engines** | Not enough data | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Search Analysis - Insight Engines** | Not enough data | Not enough data | 9.8 (7 reviews) | Not enough data | 

#### Content Discovery

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Search Interface - Insight Engines** | Not enough data | Not enough data | 9.0 (7 reviews) | Not enough data | 
| **AI Functionality - Insight Engines** | Not enough data | Not enough data | 9.2 (6 reviews) | Not enough data | 
| **NLP Functionality - Insight Engines** | Not enough data | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Data Mining - Insight Engines** | Not enough data | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Structured Navigation - Insight Engines** | Not enough data | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Machine Learning - Insight Engines** | Not enough data | Not enough data | 9.3 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.7 (5 reviews) | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | 8.9/10 | 6 |
| **Dozuki** | N/A | N/A |
| **Bloomfire** | 8.9/10 | 99 |
| **Poka.io** | N/A | N/A |

#### Administration

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Database Management ** | Not enough data | Not enough data | 9.2 (58 reviews) | Not enough data | 
| **Data Workflows** | Not enough data | Not enough data | 9.2 (58 reviews) | Not enough data | 
| **Issue Management** | Feature Not Available | Not enough data | 8.8 (56 reviews) | Not enough data | 

#### Knowledge Management

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Knowledge Base** | 9.7 (6 reviews) | Not enough data | 9.2 (84 reviews) | Not enough data | 
| **Publishing Workflows** | 9.7 (5 reviews) | Not enough data | 9.1 (68 reviews) | Not enough data | 
| **Analytics** | 8.3 (5 reviews) | Not enough data | 8.9 (66 reviews) | Not enough data | 

#### Compliance

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | 9.1 (60 reviews) | Not enough data | 
| **Data Governance** | Feature Not Available | Not enough data | 8.8 (56 reviews) | Not enough data | 
| **Compliance** | Feature Not Available | Not enough data | 9.0 (54 reviews) | Not enough data | 
| **Auditing** | Feature Not Available | Not enough data | 8.7 (52 reviews) | Not enough data | 

#### Customer Support

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Intelligent Search** | Feature Not Available | Not enough data | 8.8 (84 reviews) | Not enough data | 
| **Suggestions** | Feature Not Available | Not enough data | 8.8 (73 reviews) | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 8.7 (64 reviews) | Not enough data | 

#### Data Security

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Risk Data Attributes** | Feature Not Available | Not enough data | 8.9 (50 reviews) | Not enough data | 
| **Data Transport** | 8.0 (5 reviews) | Not enough data | 8.8 (52 reviews) | Not enough data | 
| **Access Management** | 8.7 (5 reviews) | Not enough data | 9.2 (54 reviews) | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | 8.6 (56 reviews) | Not enough data | 

#### Administration

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 8.4 (62 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.0 (5 reviews) | Not enough data | 8.9 (69 reviews) | Not enough data | 
| **Performance and Reliability** | 9.2 (6 reviews) | Not enough data | 9.0 (76 reviews) | Not enough data | 

#### Generative AI

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 9.2 (17 reviews) | Not enough data | 

### Connected Worker Platform

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Dozuki** | 7.3/10 | 124 |
| **Bloomfire** | N/A | N/A |
| **Poka.io** | 7.7/10 | 142 |

#### Workflow & Automation

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Safety checks & inspections ** | Not enough data | 7.9 (102 reviews) | Not enough data | 8.2 (124 reviews) | 
| **Customizable Workflows** | Not enough data | 8.6 (55 reviews) | Not enough data | 7.8 (116 reviews) | 
| **Dynamic SOP Promotion** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Nonconformance Event Management** | Not enough data | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Safety & Incident Logging / Compliance Reporting** | Not enough data | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Execution

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Planning** | Not enough data | 8.1 (31 reviews) | Not enough data | Feature Not Available | 
| **Scheduling** | Not enough data | 6.9 (81 reviews) | Not enough data | 7.6 (109 reviews) | 
| **Collaboration** | Not enough data | 8.2 (97 reviews) | Not enough data | 8.6 (121 reviews) | 

#### Analytics & Reporting

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Monitoring** | Not enough data | 7.9 (91 reviews) | Not enough data | 8.0 (113 reviews) | 
| **KPIs** | Not enough data | 7.1 (82 reviews) | Not enough data | 7.4 (114 reviews) | 
| **Customizable Analytics / BI Integration** | Not enough data | 7.7 (97 reviews) | Not enough data | Feature Not Available | 

#### Enterprise Management

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Cross & Multi‑Site Governance** | Not enough data | Not enough data | Not enough data | 7.1 (7 reviews) | 
| **Site Reporting and Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross‑Site Collaboration & Communication** | Not enough data | Not enough data | Not enough data | 8.3 (5 reviews) | 
| **Multi-Device Scalability** | Not enough data | Not enough data | Not enough data | 6.0 (5 reviews) | 
| **Role-Based Access Control (RBAC)** | Not enough data | Not enough data | Not enough data | 6.7 (5 reviews) | 

#### Knowledge Capture

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Frontline Knowledge Capture & Sharing** | Not enough data | Not enough data | Not enough data | 9.0 (7 reviews) | 
| **Content Versioning & SOP Updates** | Not enough data | Not enough data | Not enough data | 7.7 (5 reviews) | 
| **Embedded Microlearning** | Not enough data | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Offline Knowledge Access** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 5.9 (50 reviews) | Not enough data | 7.4 (74 reviews) | 
| **AI Text Summarization** | Not enough data | 6.1 (50 reviews) | Not enough data | 7.1 (74 reviews) | 
| **AI Image-to-Text** | Not enough data | 5.8 (50 reviews) | Not enough data | 7.2 (75 reviews) | 

#### Agentic AI

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Actions & Autonomous Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Real‑Time Translation & Transcription** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Predictive & Prescriptive AI** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data & Integration

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Open API & Extensibility** | Not enough data | Not enough data | Not enough data | 7.7 (5 reviews) | 
| **ERP / MES / EAM Integration** | Not enough data | Not enough data | Not enough data | 7.5 (6 reviews) | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | 9.4/10 | 8 |
| **Dozuki** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Poka.io** | 8.4/10 | 144 |

#### Guide Options

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Rich Text Editor** | 9.7 (5 reviews) | Not enough data | Not enough data | 7.7 (118 reviews) | 
| **Drag and Drop Editor** | 9.7 (6 reviews) | Not enough data | Not enough data | Feature Not Available | 
| **Page Templates** | 9.3 (5 reviews) | Not enough data | Not enough data | 8.0 (123 reviews) | 
| **Video Tutorials** | 9.7 (5 reviews) | Not enough data | Not enough data | 8.5 (131 reviews) | 
| **Document Upload** | 9.4 (6 reviews) | Not enough data | Not enough data | 8.8 (129 reviews) | 

#### Guide Tools

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Prerequisites** | Not enough data | Not enough data | Not enough data | 8.5 (114 reviews) | 
| **Workflows** | Not enough data | Not enough data | Not enough data | 8.4 (118 reviews) | 
| **Training Modules** | 9.0 (5 reviews) | Not enough data | Not enough data | 8.9 (133 reviews) | 
| **Analytics** | 9.0 (5 reviews) | Not enough data | Not enough data | 7.7 (127 reviews) | 

#### Access Options

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 8.4 (118 reviews) | 
| **Mobile Device Support** | Not enough data | Not enough data | Not enough data | 8.7 (124 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | Not enough data | Not enough data | 8.7 (119 reviews) | 

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Dozuki** | N/A | N/A |
| **Bloomfire** | 9.4/10 | 115 |
| **Poka.io** | N/A | N/A |

#### Account Options

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | Not enough data | 9.5 (86 reviews) | Not enough data | 
| **Social Login** | Not enough data | Not enough data | 8.8 (60 reviews) | Not enough data | 
| **Reputation System** | Not enough data | Not enough data | 9.1 (66 reviews) | Not enough data | 
| **Topic Subscription** | Not enough data | Not enough data | 9.3 (74 reviews) | Not enough data | 
| **Bookmarking** | Not enough data | Not enough data | 9.5 (90 reviews) | Not enough data | 
| **History** | Not enough data | Not enough data | 9.7 (83 reviews) | Not enough data | 

#### Q&A Tools

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Tags** | Not enough data | Not enough data | 9.5 (92 reviews) | Not enough data | 
| **Commenting System** | Not enough data | Not enough data | 9.5 (98 reviews) | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 9.4 (98 reviews) | Not enough data | 
| **Voting** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 9.4 (63 reviews) | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 9.1 (25 reviews) | Not enough data | 
| **Embedding** | Not enough data | Not enough data | 9.4 (22 reviews) | Not enough data | 
| **Formatting** | Not enough data | Not enough data | 9.3 (24 reviews) | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 9.5 (24 reviews) | Not enough data | 

### Standard Operating Procedures

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Dozuki** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Poka.io** | 8.5/10 | 111 |

#### Task Tracking

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 8.7 (103 reviews) | 
| **Task Schedules** | Not enough data | Not enough data | Not enough data | 8.2 (99 reviews) | 
| **Comments** | Not enough data | Not enough data | Not enough data | 8.8 (104 reviews) | 

#### Checklist Options

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | 8.3 (101 reviews) | 
| **Native Forms** | Not enough data | Not enough data | Not enough data | 8.3 (93 reviews) | 
| **Downloadable Manuals** | Not enough data | Not enough data | Not enough data | 8.3 (93 reviews) | 

#### Software Availability

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 8.2 (97 reviews) | 
| **Permissions** | Not enough data | Not enough data | Not enough data | 8.4 (103 reviews) | 
| **Mobile Application** | Feature Not Available | Not enough data | Not enough data | 9.0 (104 reviews) | 
| **Desktop Application** | Not enough data | Not enough data | Not enough data | 9.2 (103 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | 9.4/10 | 5 |
| **Dozuki** | N/A | N/A |
| **Bloomfire** | 8.8/10 | 143 |
| **Poka.io** | N/A | N/A |

#### Knowledge Pages

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Templates** | Not enough data | Not enough data | 9.0 (83 reviews) | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 9.0 (98 reviews) | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 8.9 (89 reviews) | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 8.6 (71 reviews) | Not enough data | 
| **Duplicate Detection** | Feature Not Available | Not enough data | 7.6 (48 reviews) | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 8.6 (50 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 9.0 (89 reviews) | Not enough data | 
| **Permissions** | 9.7 (5 reviews) | Not enough data | 9.0 (97 reviews) | Not enough data | 
| **Knowledge Sharing** | 9.0 (5 reviews) | Not enough data | 9.4 (107 reviews) | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 9.2 (104 reviews) | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 9.1 (58 reviews) | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 8.6 (48 reviews) | Not enough data | 
| **Organization** | Not enough data | Not enough data | 9.1 (53 reviews) | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 8.3 (45 reviews) | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 8.4 (51 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 8.9 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.2 (10 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (9 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **ScreenSteps** | N/A | N/A |
| **Dozuki** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Poka.io** | N/A | N/A |

#### Knowledge Base

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to ScreenSteps (4):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures)

**Unique to Dozuki (1):** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform)

**Unique to Bloomfire (4):** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Poka.io (3):** [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures), [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform)


---
## Reviewer Demographics

### By Company Size

| Segment | ScreenSteps | Dozuki | Bloomfire | Poka.io | 
|---|---|---|---|---|
| **Small-Business** | 44.0% | 20.8% | 17.3% | 8.6% | 
| **Mid-Market** | 50.0% | 61.4% | 52.7% | 66.8% | 
| **Enterprise** | 6.0% | 17.9% | 30.0% | 24.5% | 

### By Industry

#### ScreenSteps

- **Computer Software:** 43.1%
- **Banking:** 5.9%
- **Financial Services:** 5.9%
- **Non-Profit Organization Management:** 5.9%
- **Information Technology and Services:** 3.9%
- **Internet:** 3.9%
- **Publishing:** 3.9%
- **Real Estate:** 3.9%
- **Management Consulting:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Other:** 19.6%

#### Dozuki

- **Manufacturing:** 11.1%
- **Electrical/Electronic Manufacturing:** 9.7%
- **Automotive:** 9.2%
- **Food Production:** 6.3%
- **Machinery:** 6.3%
- **Mechanical or Industrial Engineering:** 6.3%
- **Biotechnology:** 3.4%
- **Construction:** 3.4%
- **Food & Beverages:** 3.4%
- **Aviation & Aerospace:** 2.9%
- **Other:** 38.2%

#### Bloomfire

- **Computer Software:** 9.7%
- **Information Technology and Services:** 9.1%
- **Marketing and Advertising:** 6.6%
- **Insurance:** 6.0%
- **Education Management:** 4.5%
- **Financial Services:** 3.9%
- **Hospitality:** 3.3%
- **Internet:** 3.1%
- **Hospital & Health Care:** 2.9%
- **Management Consulting:** 2.9%
- **Other:** 48.1%

#### Poka.io

- **Food Production:** 25.0%
- **Manufacturing:** 22.3%
- **Food & Beverages:** 10.5%
- **Packaging and Containers:** 7.7%
- **Consumer Goods:** 6.8%
- **Cosmetics:** 5.5%
- **Building Materials:** 2.7%
- **Automotive:** 1.8%
- **Mining & Metals:** 1.8%
- **Accounting:** 1.4%
- **Other:** 14.5%

---
## Alternatives

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- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (499 reviews)

### Alternatives to Dozuki

- [VKS](https://www.g2.com/products/vks/reviews) — 4.7/5 stars (19 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (557 reviews)
- [Tulip](https://www.g2.com/products/tulip-interfaces-tulip/reviews) — 4.5/5 stars (36 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)
- [L2L](https://www.g2.com/products/l2l/reviews) — 4.3/5 stars (216 reviews)
- [Epsilon3](https://www.g2.com/products/epsilon3/reviews) — 4.2/5 stars (260 reviews)
- [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews) — 4.6/5 stars (241 reviews)
- [Augmentir](https://www.g2.com/products/augmentir/reviews) — 4.4/5 stars (24 reviews)
- [Andonix](https://www.g2.com/products/andonix/reviews) — 4.8/5 stars (52 reviews)

### Alternatives to Bloomfire

- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11895 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4353 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12425 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)

### Alternatives to Poka.io

- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (557 reviews)
- [VKS](https://www.g2.com/products/vks/reviews) — 4.7/5 stars (19 reviews)
- [Trainual](https://www.g2.com/products/trainual/reviews) — 4.7/5 stars (1032 reviews)
- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (835 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (499 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (684 reviews)

---
## Top Discussions

### ScreenSteps

- Title: [What does ScreenSteps do?](https://www.g2.com/discussions/what-does-screensteps-do) — 2 comments
  > **Top comment:** "Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. "

### Dozuki

- Title: [What way do other companies do Guide Audits?](https://www.g2.com/discussions/what-way-do-other-companies-do-guide-audits) — 1 comment, 1 upvote
  > **Top comment:** "Hi Daniel, 

Great question! Our "Periodic Review" feature provides a comprehensive system built for your exact use case. Periodic Review is a system for..."
- Title: [How can I pull metrics such as clicks on a topic](https://www.g2.com/discussions/how-can-i-pull-metrics-such-as-clicks-on-a-topic) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for your question. If you'd like to download specific metrics for your site, please reach out to your Customer Success Manager. They can show you..."
- Title: [Where do I go for more questions?](https://www.g2.com/discussions/where-do-i-go-for-more-questions) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Visit our FAQ page for more information: https://www.dozuki.com/resources/faq/"
- Title: [Which industry-specific compliances can Dozuki help me achieve and maintain?](https://www.g2.com/discussions/which-industry-specific-compliances-can-dozuki-help-me-achieve-and-maintain) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our software has helped standardize the work instructions of companies from all industries. Ask our team members about our work with ISO 9001, ITAR, AS 9100,..."
- Title: [Can I sign up for a pilot?](https://www.g2.com/discussions/can-i-sign-up-for-a-pilot) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We provide pilots. This includes training, support, and the conversion of two of your existing documents. Contact us for more info:..."

### Bloomfire

- Title: [Is there a mobile version?](https://www.g2.com/discussions/is-there-a-mobile-version) — 11 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is Seva used for?](https://www.g2.com/discussions/what-is-seva-used-for) — 1 comment
  > **Top comment:** "Seva is used in Bloomfire to enhance its AI capabilities, especially for customer support and enterprise knowledge management. After acquiring Seva,..."
- Title: [How do you search across categories?](https://www.g2.com/discussions/how-do-you-search-across-categories) — 1 comment, 1 upvote
  > **Top comment:** "Nice"
- Title: [can i use this on the phone](https://www.g2.com/discussions/30520-can-i-use-this-on-the-phone) — 1 comment
  > **Top comment:** "Bloomfire is available as a mobile application as well as web-based. The mobile application s a great tool for on the go knowledge, and even has an option to..."
- Title: [Can we use Bloomfire as a trial ve](https://www.g2.com/discussions/can-we-use-bloomfire-as-a-trial-ve) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, of course!  Check out their website for more details on how to sign up."

### Poka.io

- Title: [What is the use of Poka.Io?](https://www.g2.com/discussions/what-is-the-use-of-poka-io) — 2 comments
  > **Top comment:** "
communication & training"
- Title: [What are the most common integrations with Poka ?](https://www.g2.com/discussions/what-are-the-most-common-integrations-with-poka) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "The most common integrations for Poka are with CMMS, MES, LMS and QMS platforms. Poka’s robust API can link to about any software, including SAP. Your..."
- Title: [What kind of mobile devices does Poka support?](https://www.g2.com/discussions/what-kind-of-mobile-devices-does-poka-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Poka is available as a native iOS and a Web app. The Web app is compatible with all leading browsers and can be used on smartphones, tablets and computers."
- Title: [Do I need wi-fi in my factory to use Poka?](https://www.g2.com/discussions/do-i-need-wi-fi-in-my-factory-to-use-poka) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. A key premise, and strength, of Poka is access to information in real-time, when and where you need it.
"
- Title: [How does Poka ensure version control of work instructions? How does Poka help us track documentation in order to achieve ISO certification?](https://www.g2.com/discussions/how-does-poka-ensure-version-control-of-work-instructions-how-does-poka-help-us-track-documentation-in-order-to-achieve-iso-certification) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Any change to a work instruction in Poka creates a new version that needs to be approved prior to being made available to users. Earlier versions are..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/screensteps-vs-dozuki-vs-bloomfire-vs-poka-io)