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Compare ScreenConnect and TeamViewer

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At a Glance
ScreenConnect
ScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnect
TeamViewer
TeamViewer
Star Rating
(3,736)4.5 out of 5
Market Segments
Small-Business (43.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ScreenConnect. Users appreciate its ease of use and reliable connection quality, making it a preferred choice for remote support and access.
  • Users say that TeamViewer's quick implementation process is a standout feature, with many highlighting the intuitive onboarding experience. This allows users to connect to remote devices and share screens effortlessly, which is particularly beneficial for support work.
  • Reviewers mention that while ScreenConnect offers solid remote access capabilities, it struggles with the same level of user engagement as TeamViewer. Although users praise its fast and reliable access, the limited number of recent reviews suggests a smaller user base and potentially less community support.
  • According to verified reviews, TeamViewer shines in its file transfer capabilities, with users noting how easy it is to transfer files during remote sessions. This feature is often highlighted as a time-saver, enhancing the overall support experience.
  • Users appreciate ScreenConnect's strong security features and its ability to work smoothly even on low bandwidth. However, they also note that TeamViewer's comprehensive feature set, including multi-platform support and robust session management, gives it an edge in versatility.
  • Reviewers highlight that TeamViewer's extensive user feedback and higher total number of reviews indicate a more established product in the market. This is reflected in the positive experiences shared by users, who value the platform's real-time support and cross-platform functionality.
Pricing
Entry-Level Pricing
ScreenConnect
No pricing available
TeamViewer
Remote Access
Starting at $24.90
Browse all 4 pricing plans
Free Trial
ScreenConnect
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.3
403
9.1
2,992
Ease of Use
9.3
406
9.1
3,150
Ease of Setup
8.9
331
9.1
938
Ease of Admin
8.9
328
8.9
678
Quality of Support
8.8
346
8.7
2,568
Has the product been a good partner in doing business?
9.1
313
8.6
635
Product Direction (% positive)
8.7
399
8.7
2,886
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
8.6
54
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
49
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.1
49
Not enough data
9.2
48
Not enough data
8.9
49
Not enough data
9.1
49
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.5
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
8.3
20
8.7
1,061
Presenter Tools
8.6
15
8.9
863
Feature Not Available
8.5
784
9.7
19
9.1
937
|
Verified
8.8
16
8.8
833
|
Verified
Conferencing Options
7.9
14
8.7
796
|
Verified
6.7
13
8.7
808
|
Verified
Feature Not Available
8.7
791
|
Verified
Application Tools
8.1
13
8.8
870
|
Verified
8.6
16
8.9
825
|
Verified
Feature Not Available
8.7
806
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.8
37
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
9.8
5
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
17
Functionality
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
9.0
16
Not enough data
9.1
16
Monitoring - Network Monitoring
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.2
6
Management
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.1
16
Analytics - Network Monitoring
Not enough data
8.3
6
Not enough data
8.3
6
Security - Network Monitoring
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.6
6
Network Performance - Network Monitoring
Not enough data
8.3
6
Not enough data
9.2
6
AI Automation - Network Monitoring
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Network Monitoring
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.0
31
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
9.3
145
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
55
9.0
592
Administration
9.6
45
9.2
555
9.2
43
9.1
542
9.0
40
8.9
490
9.3
47
9.0
517
9.1
45
8.9
500
8.9
46
9.0
507
Maintenance
9.3
46
9.0
504
8.8
35
8.9
471
Communication
8.9
43
9.0
501
7.6
29
8.6
445
Feature Not Available
8.7
449
8.2
37
8.8
470
Security
8.8
31
9.0
465
8.8
36
9.0
468
Device Support
8.0
40
8.9
496
8.8
40
9.1
505
8.8
40
9.1
506
Performance
8.3
38
9.0
474
AR Collaboration ToolsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
24
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
Feature Not Available
Remote Video SupportHide 8 FeaturesShow 8 Features
8.7
5
Not enough data
Remote Support - Remote Video Support
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.7
33
Platform - Mobile Device Management (MDM)
Not enough data
8.7
28
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.7
29
Not enough data
8.4
29
Not enough data
9.0
27
Not enough data
8.5
27
Not enough data
8.8
29
Security
Not enough data
8.6
28
Not enough data
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
9.2
21
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.1
19
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
126
8.8
1,716
Administration
8.9
95
8.8
1391
8.7
87
8.7
1304
8.4
89
8.6
1299
8.7
78
8.6
1280
8.9
81
8.7
1316
9.3
106
8.7
1390
Feature Not Available
8.9
1457
Platform
9.0
97
8.9
1407
7.8
81
8.7
1364
7.9
82
8.7
1328
9.5
107
9.1
1497
Security
Feature Not Available
8.6
1190
9.0
89
8.8
1336
Feature Not Available
8.7
1279
Categories
Categories
Shared Categories
ScreenConnect
ScreenConnect
TeamViewer
TeamViewer
ScreenConnect and TeamViewer are categorized as Screen Sharing, Remote Support, and Remote Desktop
Reviews
Reviewers' Company Size
ScreenConnect
ScreenConnect
Small-Business(50 or fewer emp.)
65.9%
Mid-Market(51-1000 emp.)
31.0%
Enterprise(> 1000 emp.)
3.0%
TeamViewer
TeamViewer
Small-Business(50 or fewer emp.)
43.5%
Mid-Market(51-1000 emp.)
36.1%
Enterprise(> 1000 emp.)
20.4%
Reviewers' Industry
ScreenConnect
ScreenConnect
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
TeamViewer
TeamViewer
Information Technology and Services
16.4%
Computer Software
10.5%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.8%
Alternatives
ScreenConnect
ScreenConnect Alternatives
Zoho Assist
Zoho Assist
Add Zoho Assist
Splashtop Remote Access
Splashtop Remote Access
Add Splashtop Remote Access
LogMeIn Rescue
LogMeIn Rescue
Add LogMeIn Rescue
AnyDesk
AnyDesk
Add AnyDesk
TeamViewer
TeamViewer Alternatives
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
LogMeIn Resolve
LogMeIn Resolve
Add LogMeIn Resolve
Zoho Assist
Zoho Assist
Add Zoho Assist
Discussions
ScreenConnect
ScreenConnect Discussions
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
Ricardo D.
RD
Yes you can, you need to speak with your account executive.Read more
Jacquard
1 Comment
KS
JacquardRead more
What does ConnectWise control do?
1 Comment
Baligh-ud-din Javed F.
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
TeamViewer
TeamViewer Discussions
How would teanviewer connect without a fast internet?
9 Comments
Parvin A.
PA
Can i access the mobile phone devices through remote desktop ?
5 Comments
Asher Z.
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
Verified User
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more