G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ScreenConnect. Users appreciate its ease of use and reliable connection quality, making it a preferred choice for remote support and access.
Users say that TeamViewer's quick implementation process is a standout feature, with many highlighting the intuitive onboarding experience. This allows users to connect to remote devices and share screens effortlessly, which is particularly beneficial for support work.
Reviewers mention that while ScreenConnect offers solid remote access capabilities, it struggles with the same level of user engagement as TeamViewer. Although users praise its fast and reliable access, the limited number of recent reviews suggests a smaller user base and potentially less community support.
According to verified reviews, TeamViewer shines in its file transfer capabilities, with users noting how easy it is to transfer files during remote sessions. This feature is often highlighted as a time-saver, enhancing the overall support experience.
Users appreciate ScreenConnect's strong security features and its ability to work smoothly even on low bandwidth. However, they also note that TeamViewer's comprehensive feature set, including multi-platform support and robust session management, gives it an edge in versatility.
Reviewers highlight that TeamViewer's extensive user feedback and higher total number of reviews indicate a more established product in the market. This is reflected in the positive experiences shared by users, who value the platform's real-time support and cross-platform functionality.
Pricing
Entry-Level Pricing
ScreenConnect
No pricing available
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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