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Compare ScreenConnect and Splashtop Remote Support 
Featured Products
At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $22.00 1 Concurrent technician seat
ScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSplashtop Remote Support
Star Rating
(236)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ScreenConnect excels in providing a reliable remote access experience, with users highlighting its ability to connect quickly and seamlessly, even on low bandwidth. One user mentioned, "What I like best about ScreenConnect is its fast and reliable remote access that works smoothly even on low bandwidth."
- Users say that Splashtop Remote Support offers an intuitive setup process, making it easy to deploy across multiple PCs. Reviewers appreciate the straightforward admin features, with one stating, "The initial setup was smooth, and I appreciate how straightforward it is to modify, add, or remove users."
- According to verified reviews, ScreenConnect's chat functionality is a standout feature, with users praising it as "PERFECT" for communication during remote sessions. This feature enhances the overall user experience, especially for those managing multiple connections.
- Reviewers mention that Splashtop Remote Support provides excellent value for money, particularly for small businesses. One user noted, "I love the pricing of Remote Support. It is saving me over half of what we were paying for LogMeIn Rescue," making it an attractive option for budget-conscious teams.
- G2 reviewers highlight that ScreenConnect's security features instill confidence, with users appreciating its strong encryption and ability to bypass antivirus/firewall rules. This aspect is crucial for businesses that prioritize data security during remote sessions.
- Users report that while both products support multi-monitor setups, Splashtop Remote Support has a slight edge in this area, with reviewers noting its ability to view multiple monitors seamlessly. One user mentioned, "The connection is always smooth and there are many options that allow you to view multiple monitors and share files."
Pricing
Entry-Level Pricing
ScreenConnect
No pricing availableSplashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
ScreenConnect
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.3
403
9.6
195
Ease of Use
9.3
406
9.5
195
Ease of Setup
8.9
331
9.5
166
Ease of Admin
8.9
328
9.4
152
Quality of Support
8.8
346
9.4
157
Has the product been a good partner in doing business?
9.1
313
9.6
146
Product Direction (% positive)
8.7
399
9.4
183
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Not enough data
Conferencing Options
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Not enough data
Application Tools
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
45
9.4
67
9.2
43
9.0
62
9.0
40
8.6
60
9.3
47
9.3
65
9.1
45
8.7
59
8.9
46
9.1
65
Maintenance
9.3
46
8.8
59
8.8
35
7.9
52
Communication
8.9
43
8.7
58
7.6
29
5.7
47
Feature Not Available
5.2
45
8.2
37
6.9
49
Security
8.8
31
8.6
57
8.8
36
8.5
56
Device Support
8.0
40
8.7
57
8.8
40
9.1
58
8.8
40
8.8
58
Performance
8.3
38
7.9
51
Generative AI
Not enough data
Feature Not Available
Remote Support - Remote Video Support
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Incident Management
Not enough data
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access & Usability
Not enough data
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Not enough data
Platform
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
107
Not enough data
Security
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
ScreenConnect and Splashtop Remote Support are categorized as Remote Support
Unique Categories
ScreenConnect is categorized as Screen Sharing, Remote Desktop, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
Information Technology and Services
24.0%
Computer Software
7.6%
Computer & Network Security
6.2%
Construction
4.0%
Accounting
3.6%
Other
54.7%
Alternatives
Discussions
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
Splashtop Remote Support has no discussions with answers
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