Compare Scoro and Syncro 
At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
$19.90 Per Month
$129.00 Per Month
Scoro
Star Rating
(490)4.5 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
$19.90 Per Month
Free Trial is available
Browse all 4 pricing plansSyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro excels in providing a comprehensive toolset for IT management, allowing users to manage both onsite and remote work seamlessly. Users appreciate its ability to handle inventory, invoicing, and remote assistance all in one platform, making it a valuable asset for IT companies.
- Users say that Scoro stands out for its robust CRM capabilities, particularly for small businesses. Reviewers highlight features like automatic reporting and project planning, which help streamline operations and reduce manual tasks, making it a great choice for early-stage companies.
- According to verified reviews, Syncro's ticketing portal is a significant advantage, enabling efficient ticket management and support. Users find this feature particularly beneficial for IT service providers, enhancing their ability to respond to client needs quickly.
- Reviewers mention that Scoro's ease of use is a strong point, with many praising its intuitive interface and customizable features. This user-friendly design helps small businesses manage their operations effectively without a steep learning curve.
- G2 reviewers highlight that while Syncro offers a great price point for its extensive features, some users feel that it may not be as flexible for non-IT businesses. This could limit its appeal for companies outside the IT sector looking for a more generalized solution.
- Users report that Scoro's implementation process is generally smooth, with many appreciating the quick setup and onboarding support. This is particularly beneficial for small businesses that need to get up and running without extensive delays.
Pricing
Entry-Level Pricing
Scoro
Core
$19.90
Per Month
For businesses looking to consolidate data, minimize manual data exports, and gain better visibility into their projects as a result.
- Minimum 5 users
- Projects & task management
- Quotes, invoices, and bills
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Scoro
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
8.8
378
8.8
344
Ease of Use
8.8
395
8.8
352
Ease of Setup
7.7
171
8.7
311
Ease of Admin
8.4
131
8.9
258
Quality of Support
8.8
326
8.5
318
Has the product been a good partner in doing business?
9.0
125
9.1
253
Product Direction (% positive)
9.1
367
9.0
343
Features by Category
Sales Force Automation
8.7
72
Not enough data
8.4
59
Not enough data
8.6
70
Not enough data
9.0
77
Not enough data
8.5
59
Not enough data
8.5
68
Not enough data
8.8
73
Not enough data
8.7
74
Not enough data
8.2
70
Not enough data
Marketing Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
8.8
69
Not enough data
8.9
76
Not enough data
8.3
63
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
59
Not enough data
Platform
8.3
50
Not enough data
8.5
45
Not enough data
8.8
50
Not enough data
8.2
41
Not enough data
Feature Not Available
Not enough data
7.9
40
Not enough data
8.9
49
Not enough data
7.6
46
Not enough data
Integration
8.0
46
Not enough data
7.9
42
Not enough data
7.6
41
Not enough data
Generative AI
7.5
14
Not enough data
Agentic AI - CRM
6.9
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
Tasks
9.1
130
|
Verified
Not enough data
8.9
135
|
Verified
Not enough data
8.7
133
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
8.6
102
Not enough data
8.6
96
Not enough data
8.5
119
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
Projects
8.8
117
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.5
124
|
Verified
Not enough data
8.6
109
|
Verified
Not enough data
8.8
108
|
Verified
Not enough data
8.3
95
|
Verified
Not enough data
8.5
114
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
116
|
Verified
Not enough data
8.6
89
|
Verified
Not enough data
Resource Management
8.3
100
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.6
117
|
Verified
Not enough data
Project Monitoring
8.6
101
|
Verified
Not enough data
8.6
101
|
Verified
Not enough data
8.8
111
|
Verified
Not enough data
Generative AI
7.0
24
Not enough data
6.8
24
Not enough data
Agentic AI - Project Management
6.4
15
Not enough data
7.0
15
Not enough data
7.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
6.9
15
Not enough data
7.3
15
Not enough data
Portfolio Management
8.7
68
|
Verified
Not enough data
8.6
83
|
Verified
Not enough data
8.5
73
|
Verified
Not enough data
8.6
68
|
Verified
Not enough data
Project Management
8.8
52
|
Verified
Not enough data
8.8
89
|
Verified
Not enough data
8.5
75
|
Verified
Not enough data
Resource Management
8.6
78
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
Data & Analytics
8.6
85
|
Verified
Not enough data
8.5
87
|
Verified
Not enough data
8.7
90
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
Strategy - Project and Portfolio Management
7.4
13
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
7.9
13
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.7
13
Not enough data
8.1
12
Not enough data
Setup
8.6
29
Not enough data
8.3
29
Not enough data
8.3
27
Not enough data
8.2
31
Not enough data
Management
8.6
30
Not enough data
8.3
27
Not enough data
7.8
29
Not enough data
Generative AI
7.0
10
Not enough data
Agentic AI - Workflow Management
6.9
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
6.9
7
Not enough data
6.9
7
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Planning
8.1
13
Not enough data
8.5
13
Not enough data
8.0
15
Not enough data
Optimization
8.3
15
Not enough data
6.9
13
Not enough data
7.3
13
Not enough data
Customer Management
8.5
41
|
Verified
8.4
157
8.9
38
|
Verified
7.0
147
Feature Not Available
6.2
145
8.5
31
|
Verified
7.4
153
Project Management
8.6
41
|
Verified
6.1
148
9.0
43
|
Verified
6.2
149
8.8
35
|
Verified
6.5
145
8.6
38
|
Verified
6.6
144
Accounting
8.9
40
6.9
145
9.2
39
|
Verified
7.7
154
9.1
37
7.2
153
9.0
36
6.3
139
8.5
35
|
Verified
6.1
137
Portfolio Management
8.7
32
6.3
137
8.2
32
|
Verified
6.2
136
8.4
27
6.3
138
8.2
30
|
Verified
6.1
134
Analytics
8.6
30
6.2
133
8.7
35
|
Verified
7.3
147
8.6
34
|
Verified
6.6
134
Administration
8.6
33
|
Verified
7.5
150
8.6
36
|
Verified
7.3
147
8.9
37
|
Verified
8.0
147
Platform
8.9
28
|
Verified
7.7
143
8.4
29
|
Verified
7.0
132
9.1
40
|
Verified
9.0
147
7.9
41
|
Verified
6.8
143
Feature Not Available
5.0
134
Generative AI
8.5
8
5.2
52
8.5
8
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Automation
8.6
66
Not enough data
8.6
67
Not enough data
8.5
55
Not enough data
Administration
8.9
66
Not enough data
8.5
59
Not enough data
8.9
67
Not enough data
Project management
8.6
68
Not enough data
8.5
57
Not enough data
8.9
68
Not enough data
8.6
63
Not enough data
8.7
65
Not enough data
Feature Not Available
Not enough data
8.6
68
Not enough data
Workload
8.8
60
Not enough data
8.7
56
Not enough data
8.6
55
Not enough data
8.5
55
Not enough data
Communication & Collaboration
7.8
57
Not enough data
8.4
57
Not enough data
8.9
60
Not enough data
Cost Management
8.8
55
Not enough data
8.7
59
Not enough data
8.6
57
Not enough data
Integration
8.6
51
Not enough data
8.3
56
Not enough data
8.4
47
Not enough data
Generative AI
7.4
13
Not enough data
7.3
13
Not enough data
Agentic AI - Work Management
7.1
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
7.7
8
Not enough data
Communication
Feature Not Available
Not enough data
8.2
53
Not enough data
8.0
50
Not enough data
Feature Not Available
Not enough data
8.1
53
Not enough data
Content & Documents
8.7
65
Not enough data
8.6
63
Not enough data
8.6
70
Not enough data
Feature Not Available
Not enough data
Controls
8.5
64
Not enough data
8.4
52
Not enough data
8.9
67
Not enough data
8.5
71
Not enough data
Feature Not Available
Not enough data
Project Management
9.0
77
Not enough data
8.7
73
Not enough data
8.8
72
Not enough data
8.3
58
Not enough data
Remote Collaboration
8.6
60
Not enough data
8.9
65
Not enough data
8.6
59
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
14
Not enough data
6.8
14
Not enough data
Agentic AI - Project Collaboration
5.7
9
Not enough data
5.7
9
Not enough data
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.7
80
Not enough data
8.9
88
Not enough data
8.6
67
Not enough data
Client Invoicing
8.8
103
Not enough data
8.5
66
Not enough data
8.3
90
Not enough data
Mobile Time Tracking
7.9
76
Not enough data
Administration
8.3
99
Not enough data
8.5
108
Not enough data
Feature Not Available
Not enough data
8.4
79
Not enough data
8.7
111
Not enough data
Platform
8.5
106
Not enough data
8.2
87
Not enough data
8.1
52
Not enough data
8.7
110
Not enough data
7.4
89
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
8.4
189
Not enough data
8.6
198
Not enough data
8.5
199
Not enough data
7.0
173
Not enough data
7.3
164
Not enough data
9.2
197
Not enough data
8.5
190
Platform
Not enough data
8.0
189
Not enough data
Feature Not Available
Not enough data
8.1
189
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Scoro and Syncro are categorized as Professional Services Automation
Unique Categories
Scoro is categorized as Project Collaboration, Resource Management, Project Management, Work Management, Workflow Management, Project and Portfolio Management, Time Tracking, and CRM
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Remote Desktop, and Endpoint Management
Reviews
Reviewers' Company Size
Scoro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
24.5%
Information Technology and Services
8.4%
Management Consulting
4.1%
Architecture & Planning
3.9%
Higher Education
3.9%
Other
55.4%
Information Technology and Services
54.2%
Computer & Network Security
24.7%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.5%
Discussions
WILL SCORO REPLACE OUTLOOK?
2 Comments
Official Response from Scoro
It could very well be so one day in the future. Using Scoro drastically reduces the need to send emails and it’s also very comfortable to work with tasks,...Read more
IS SCORO FOR ME AND MY COMPANY?
1 Comment
Official Response from Scoro
Scoro is a cloud-based business management solution for professional and creative services.
Scoro eliminates silos and simplifies professional service...Read more
WHAT INDUSTRIES DO YOUR CUSTOMERS REPRESENT?
1 Comment
Official Response from Scoro
Scoro empowers users all over the world from creative and professional industries. Most of our clients are Creative and PR Agencies, Media Companies,...Read more
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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