Compare ScienceLogic AI Platform and ServiceNow Cloud Observability (formerly LightStep) 
At a Glance
Market Segments
Enterprise (57.9% of reviews)
Enterprise (47.4% of reviews)
Entry-Level Pricing
No pricing available
Free Get started quickly
ScienceLogic AI Platform
Star Rating
(21)4.3 out of 5
Market Segments
Enterprise (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ScienceLogic AI PlatformServiceNow Cloud Observability (formerly LightStep)
Star Rating
(20)4.6 out of 5
Market Segments
Enterprise (47.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Get started quickly
Browse all 3 pricing plansScienceLogic AI Platform vs ServiceNow Cloud Observability (formerly LightStep)
- Reviewers felt that ServiceNow Cloud Observability (formerly LightStep) meets the needs of their business better than ScienceLogic AI Platform.
- When comparing quality of ongoing product support, reviewers felt that ServiceNow Cloud Observability (formerly LightStep) is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ScienceLogic AI Platform over ServiceNow Cloud Observability (formerly LightStep).
Pricing
Entry-Level Pricing
ScienceLogic AI Platform
No pricing availableServiceNow Cloud Observability (formerly LightStep)
Community
Free
Get started quickly
- Best for small projects
- Explore every feature
- Community support
Free Trial
ScienceLogic AI Platform
No trial information availableServiceNow Cloud Observability (formerly LightStep)
Free Trial is available
Ratings
Meets Requirements
8.5
16
9.0
14
Ease of Use
7.7
16
9.2
14
Ease of Setup
7.4
13
Not enough data
Ease of Admin
8.2
10
Not enough data
Quality of Support
8.0
16
9.6
14
Has the product been a good partner in doing business?
8.6
11
Not enough data
Product Direction (% positive)
9.3
16
7.9
11
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
10
Not enough data
9.2
10
Not enough data
8.3
10
Not enough data
9.2
10
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.0
10
Not enough data
8.5
10
Not enough data
7.2
10
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
11
Not enough data
8.8
10
Not enough data
9.1
9
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Administration
8.5
10
Feature Not Available
7.8
9
Not enough data
8.8
10
Not enough data
Not enough data
Not enough data
Analysis
8.1
9
Not enough data
8.3
9
Not enough data
7.1
7
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.0
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Issue Resolution
8.3
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Management
8.3
5
Not enough data
9.0
5
Not enough data
8.3
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.5
7
Not enough data
7.9
7
Not enough data
9.3
7
Monitoring and Management
Not enough data
9.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Alerts management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScienceLogic AI Platform and ServiceNow Cloud Observability (formerly LightStep) are categorized as Cloud Infrastructure Monitoring and Observability Software
Unique Categories
ScienceLogic AI Platform is categorized as AIOps Platforms and Network Monitoring
ServiceNow Cloud Observability (formerly LightStep) is categorized as Container Monitoring, Application Performance Monitoring (APM), Log Monitoring, Enterprise Monitoring, and Database Monitoring
Reviews
Reviewers' Company Size
ScienceLogic AI Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow Cloud Observability (formerly LightStep)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
36.8%
Computer Software
31.6%
Telecommunications
10.5%
Consulting
5.3%
Management Consulting
5.3%
Other
10.5%
Computer Software
47.4%
Information Technology and Services
10.5%
Financial Services
10.5%
Computer Games
10.5%
Telecommunications
5.3%
Other
15.8%
Discussions
ScienceLogic AI Platform has no discussions with answers
ServiceNow Cloud Observability (formerly LightStep) has no discussions with answers
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