Compare SchoolMessenger School Notification vs Zendesk Connect

See this
comparison of SchoolMessenger School Notification vs. Zendesk Connect
based on data from user reviews. SchoolMessenger School Notification rates 4.2/5 stars with 11 reviews. Zendesk Connect rates 4.2/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
SchoolMessenger School Notification
Free Trial Unavailable
Zendesk Connect
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.5
8.3
Ease of Use
Ease of Use
8.5
8.9
Ease of Setup
Ease of SetupNot enough data available
8.3
Ease of Admin
Ease of AdminNot enough data available
8.7
Quality of Support
Quality of Support
8.8
8.0
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.7
Product Direction (% positive)
Product Direction (% positive)
7.7
9.2
Meets Requirements
SchoolMessenger School Notification
8.5
Zendesk Connect
8.3
Ease of Use
SchoolMessenger School Notification
8.5
Zendesk Connect
8.9
Ease of Setup
SchoolMessenger School Notification
Not enough data available
Zendesk Connect
8.3
Ease of Admin
SchoolMessenger School Notification
Not enough data available
Zendesk Connect
8.7
Quality of Support
SchoolMessenger School Notification
8.8
Zendesk Connect
8.0
Ease of Doing Business With
SchoolMessenger School Notification
Not enough data available
Zendesk Connect
8.7
Product Direction (% positive)
SchoolMessenger School Notification
7.7
Zendesk Connect
9.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
44.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
54.5%
22.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.4%
33.3%
SchoolMessenger School Notification
Small-Business
9.1%
Mid-Market
54.5%
Enterprise
36.4%
Zendesk Connect
Small-Business
44.4%
Mid-Market
22.2%
Enterprise
33.3%

Reviewers' Industry

 
Education Management
81.8%
Telecommunications
11.1%
 
Retail
9.1%
Retail
11.1%
 
Primary/Secondary Education
9.1%
Health, Wellness and Fitness
11.1%
 
Computer Software
11.1%
 
Venture Capital & Private Equity
5.6%
 
Other
0.0%
Other
50.0%
SchoolMessenger School Notification
Education Management
81.8%
Retail
9.1%
Primary/Secondary Education
9.1%
Other
0.0%
Zendesk Connect
Telecommunications
11.1%
Retail
11.1%
Health, Wellness and Fitness
11.1%
Computer Software
11.1%
Venture Capital & Private Equity
5.6%
Other
50.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User

It enables us to reach parents with ease through the various formats that they like, it allows one to monitor response of parents to calls and the capability to call back those that are busy after sometime is amazing, it's automated which makes work easier...

Nikki H.
Administrator in Automotive

The ticketing system is fast and easy. It has made it a great way to make sure our customers are satisfied. It is easy to work with others and coordinate in the system.

Most Helpful Critical Review
Most Helpful Critical Review
User

Although this app has potential, there are many things that need to be fixed. It is super laggy and slow. You receive a notification but then it takes minutes to open it and view it. This can obviously be bad if that message was an urgent one.

User in Information Technology and Services

Lag time and instability can fragment memory and cause crash or restart

 
SchoolMessenger School Notification
Most Helpful Favorable Review
User

It enables us to reach parents with ease through the various formats that they like, it allows one to monitor response of parents to calls and the capability to call back those that are busy after sometime is amazing, it's automated which makes work easier...

Most Helpful Critical Review
User

Although this app has potential, there are many things that need to be fixed. It is super laggy and slow. You receive a notification but then it takes minutes to open it and view it. This can obviously be bad if that message was an urgent one.

Zendesk Connect
Most Helpful Favorable Review
Nikki H.
Administrator in Automotive

The ticketing system is fast and easy. It has made it a great way to make sure our customers are satisfied. It is easy to work with others and coordinate in the system.

Most Helpful Critical Review
User in Information Technology and Services

Lag time and instability can fragment memory and cause crash or restart

Screenshots

 No screenshots providedNo screenshots provided
SchoolMessenger School Notification
No screenshots provided
Zendesk Connect
No screenshots provided
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