# SBSA Technology / EDI, eZCom Software EDI vs TrueCommerce EDI Comparison

| | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Star Rating** | 5.0 out of 5 | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 86 | 271 | 438 | 
| **Largest Market Segment** | Small-Business (67.4% of reviews) | Small-Business (82.3% of reviews) | Small-Business (60.9% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Month | Contact Us Per Month | 

---
## Top Pros & Cons

### SBSA Technology / EDI

Pros:
- Ease of Use (18 reviews)
- EDI Integration (15 reviews)

Cons:
- Difficult Setup (4 reviews)
- Learning Curve (4 reviews)

### eZCom Software EDI

Pros:
- Customer Support (73 reviews)
- Ease of Use (43 reviews)

Cons:
- Poor Interface Design (8 reviews)
- Not User-Friendly (6 reviews)

### TrueCommerce EDI

Pros:
- Ease of Use (29 reviews)
- Customer Support (21 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Lacking Features (6 reviews)

---
## Ratings Comparison
| Rating | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
  | **Meets Requirements** | 9.8 (82 reviews) | 9.5 (215 reviews) | 9.2 (353 reviews) | 
  | **Ease of Use** | 9.9 (85 reviews) | 8.8 (216 reviews) | 8.7 (360 reviews) | 
  | **Ease of Setup** | 10.0 (74 reviews) | 9.1 (141 reviews) | 7.9 (228 reviews) | 
  | **Ease of Admin** | 10.0 (38 reviews) | 9.3 (81 reviews) | 8.6 (190 reviews) | 
  | **Quality of Support** | 10.0 (83 reviews) | 9.9 (215 reviews) | 8.8 (350 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (38 reviews) | 9.7 (82 reviews) | 9.0 (189 reviews) | 
  | **Product Direction (% positive)** | 9.9 (80 reviews) | 8.7 (200 reviews) | 8.6 (348 reviews) | 

---
## Pricing

### SBSA Technology / EDI

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### eZCom Software EDI

#### Entry-Level Pricing

Plan: Starter Plan

Price: Contact Us Per Month

Description: Perfect for small to mid-sized companies starting EDI for the first time. We handle the technical work so you can focus on running your business.

Plan includes:

Key Features:
- Full-service EDI onboarding and setup 
- Mapping, testing, and retailer certification handled by our team
- Training included for non-technical users

[Browse all 3 editions](https://www.g2.com/products/ezcom-software-edi/pricing)

#### Free Trial

No

### TrueCommerce EDI

#### Entry-Level Pricing

Plan: SMB Plan

Price: Contact Us Per Month

Description: Get EDI compliant and connect systems seamlessly.

Our SMB Plan starts with:

Key Features:
- Basic accounting and ERP Integrations
- 3 Trading partner connections
- 2 Integrated documents

[Browse all 3 editions](https://www.g2.com/products/truecommerce-edi/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Integration Brokerage

| Product | Score | Reviews |
|---|---|---|
| **SBSA Technology / EDI** | 10.0/10 | 12 |
| **eZCom Software EDI** | 9.6/10 | 21 |
| **TrueCommerce EDI** | 8.5/10 | 24 |

#### Data

| Feature | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Information Tracking** | 10.0 (11 reviews) | 9.3 (18 reviews) | 8.2 (19 reviews) | 
| **Data Duplication** | 10.0 (12 reviews) | 9.3 (18 reviews) | 8.1 (18 reviews) | 
| **Security** | 10.0 (12 reviews) | 9.7 (18 reviews) | 8.9 (19 reviews) | 
| **Scheduling** | 10.0 (11 reviews) | 9.6 (17 reviews) | 9.0 (18 reviews) | 

#### Logistics

| Feature | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Scaling** | 10.0 (11 reviews) | 9.5 (16 reviews) | 8.0 (16 reviews) | 
| **Automation** | 10.0 (12 reviews) | 9.6 (17 reviews) | 8.8 (18 reviews) | 
| **Communication** | 10.0 (11 reviews) | 9.6 (18 reviews) | 8.6 (20 reviews) | 
| **Copy** | 10.0 (11 reviews) | 9.1 (16 reviews) | 8.6 (15 reviews) | 
| **Integration ** | 10.0 (11 reviews) | 9.5 (18 reviews) | 8.7 (21 reviews) | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **SBSA Technology / EDI** | 9.9/10 | 52 |
| **eZCom Software EDI** | 9.2/10 | 197 |
| **TrueCommerce EDI** | 8.5/10 | 190 |

#### Functionality

| Feature | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Data Exchange** | 10.0 (52 reviews) | 9.5 (176 reviews) | 9.1 (172 reviews) ✓ Verified | 
| **Data Mapping** | 10.0 (48 reviews) | 9.3 (156 reviews) | 8.7 (165 reviews) ✓ Verified | 

#### Management

| Feature | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Workflow Management** | 9.8 (51 reviews) | 9.1 (156 reviews) | 8.5 (162 reviews) ✓ Verified | 
| **Exception Handling** | 9.8 (47 reviews) | 9.2 (156 reviews) | 8.1 (158 reviews) ✓ Verified | 
| **Real Time Reporting** | 9.8 (49 reviews) | 9.1 (150 reviews) | 8.3 (157 reviews) ✓ Verified | 

#### Integrations

| Feature | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Third Party Integration** | 10.0 (50 reviews) | 9.0 (157 reviews) | 8.5 (159 reviews) ✓ Verified | 
| **BI Tools Integration** | 9.9 (47 reviews) | 8.6 (124 reviews) | 7.8 (128 reviews) ✓ Verified | 

#### Security

| Feature | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Communication Protocols** | 9.9 (48 reviews) | 9.3 (141 reviews) | 8.5 (147 reviews) ✓ Verified | 
| **EDI Standards** | 10.0 (49 reviews) | 9.4 (168 reviews) | 9.0 (159 reviews) ✓ Verified | 

#### Support

| Feature | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **EDI Testing** | 9.9 (48 reviews) | 9.4 (169 reviews) | 8.6 (158 reviews) ✓ Verified | 

### Supply Chain Business Networks

| Product | Score | Reviews |
|---|---|---|
| **SBSA Technology / EDI** | 10.0/10 | 17 |
| **eZCom Software EDI** | N/A | N/A |
| **TrueCommerce EDI** | N/A | N/A |

#### Supplier Collaboration -  Supply Chain Business Networks

| Feature | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Onboarding** | 10.0 (17 reviews) | Not enough data | Not enough data | 
| **Order Tracking** | 10.0 (17 reviews) | Not enough data | Not enough data | 
| **Quotes** | 10.0 (17 reviews) | Not enough data | Not enough data | 
| **Performance Analysis** | 10.0 (17 reviews) | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Integration Brokerage  Software](https://www.g2.com/categories/integration-brokerage), [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi)

**Unique to SBSA Technology / EDI (1):** [Supply Chain Business Networks](https://www.g2.com/categories/supply-chain-business-networks)


**Unique to TrueCommerce EDI (1):** [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration)


---
## Reviewer Demographics

### By Company Size

| Segment | SBSA Technology / EDI | eZCom Software EDI | TrueCommerce EDI | 
|---|---|---|---|
| **Small-Business** | 67.4% | 82.3% | 60.9% | 
| **Mid-Market** | 32.6% | 16.5% | 35.9% | 
| **Enterprise** | 0% | 1.2% | 3.2% | 

### By Industry

#### SBSA Technology / EDI

- **Accounting:** 14.0%
- **Computer Software:** 14.0%
- **Information Technology and Services:** 14.0%
- **Automotive:** 7.0%
- **Retail:** 7.0%
- **Logistics and Supply Chain:** 4.7%
- **Apparel & Fashion:** 3.5%
- **Computer & Network Security:** 3.5%
- **Manufacturing:** 3.5%
- **Financial Services:** 2.3%
- **Other:** 26.7%

#### eZCom Software EDI

- **Wholesale:** 19.0%
- **Consumer Goods:** 17.0%
- **Apparel & Fashion:** 15.4%
- **Retail:** 10.9%
- **Manufacturing:** 4.5%
- **Cosmetics:** 4.5%
- **Food & Beverages:** 3.6%
- **Food Production:** 2.8%
- **Health, Wellness and Fitness:** 2.8%
- **Consumer Electronics:** 1.6%
- **Other:** 17.8%

#### TrueCommerce EDI

- **Wholesale:** 15.6%
- **Consumer Goods:** 13.2%
- **Manufacturing:** 9.3%
- **Retail:** 8.3%
- **Food Production:** 4.9%
- **Food & Beverages:** 4.4%
- **Apparel & Fashion:** 2.7%
- **Accounting:** 2.4%
- **Medical Devices:** 2.4%
- **Warehousing:** 2.4%
- **Other:** 34.2%

---
## Alternatives

### Alternatives to SBSA Technology / EDI

- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (621 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (557 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (749 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (605 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)
- [AWS Transfer Family](https://www.g2.com/products/aws-transfer-family/reviews) — 4.3/5 stars (210 reviews)
- [Crisp Data Platform](https://www.g2.com/products/crisp-data-platform/reviews) — 4.4/5 stars (152 reviews)

### Alternatives to eZCom Software EDI

- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (621 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (557 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (749 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (605 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)
- [AWS Transfer Family](https://www.g2.com/products/aws-transfer-family/reviews) — 4.3/5 stars (210 reviews)
- [Orderful EDI](https://www.g2.com/products/orderful-edi/reviews) — 4.7/5 stars (115 reviews)
- [Crisp Data Platform](https://www.g2.com/products/crisp-data-platform/reviews) — 4.4/5 stars (152 reviews)

### Alternatives to TrueCommerce EDI

- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (557 reviews)
- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (621 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (749 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (605 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews)
- [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) — 4.4/5 stars (2280 reviews)
- [Martini](https://www.g2.com/products/martini/reviews) — 4.7/5 stars (336 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)

---
## Top Discussions

### SBSA Technology / EDI

No discussions available for this product.

### eZCom Software EDI

No discussions available for this product.

### TrueCommerce EDI

- Title: [How do you know what you are paying for? How was the usage calculated?](https://www.g2.com/discussions/28165-how-do-you-know-what-you-are-paying-for-how-was-the-usage-calculated) — 2 comments
  > **Top comment:** "They have a detailed usage you can access to in the portal."
- Title: [What is EDI What are the components of EDI?](https://www.g2.com/discussions/what-is-edi-what-are-the-components-of-edi) — 1 comment
  > **Top comment:** "Electronic data interchange is the concept of businesses electronically communicating information that was traditionally communicated on paper, such as..."
- Title: [When we can expect to use it in Google Chrome?](https://www.g2.com/discussions/33630-when-we-can-expect-to-use-it-in-google-chrome) — 1 comment, 2 upvotes
  > **Top comment:** "Hi, Sonu...thank you for your question. TrueCommerce supports Google Chrome and will be happy to follow up with you this week regarding the connection issue..."
- Title: [Migrating to the Cloud](https://www.g2.com/discussions/15186-migrating-to-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "TrueCommerce was very supportive and we didn't have any difficulties migrating, they were there every step and it seemed mostly seemless."
- Title: [What is the fastest way to set up Item Catalog?](https://www.g2.com/discussions/14735-what-is-the-fastest-way-to-set-up-item-catalog) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can import.  I find it's easiest to export the item catalog from TC and then use that as the template for your import.  It should be a CSV file."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sbsa-technology-edi-vs-ezcom-software-edi-vs-truecommerce-edi)