# SatisMeter vs Simplesat Comparison | | SatisMeter | Simplesat | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | | **Total Reviews** | 39 | 168 | | **Largest Market Segment** | Small-Business (68.6% of reviews) | Small-Business (57.9% of reviews) | | **Entry Level Price** | $49.00 300 responses Per Month | $119.00 Per Month | --- ## Top Pros & Cons ### SatisMeter Pros: - Ease (1 reviews) - Ease of Use (1 reviews) Cons: - Exporting Issues (1 reviews) - Poor Customer Support (1 reviews) ### Simplesat Pros: - Customer Support (13 reviews) - Ease of Use (12 reviews) Cons: - Expensive (2 reviews) - Integration Issues (2 reviews) --- ## Ratings Comparison | Rating | SatisMeter | Simplesat | |---|---|---| | **Meets Requirements** | 9.0 (28 reviews) | 9.3 (112 reviews) | | **Ease of Use** | 9.7 (29 reviews) | 9.6 (112 reviews) | | **Ease of Setup** | 9.6 (19 reviews) | 9.3 (104 reviews) | | **Ease of Admin** | 9.6 (19 reviews) | 9.5 (98 reviews) | | **Quality of Support** | 9.3 (25 reviews) | 9.9 (103 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (19 reviews) | 9.7 (92 reviews) | | **Product Direction (% positive)** | 9.1 (26 reviews) | 9.3 (105 reviews) | --- ## Pricing ### SatisMeter #### Entry-Level Pricing Plan: Startup Price: $49.00 300 responses Per Month Description: The Startup plan is optimal for services with 3,000 active users. Key Features: - Unlimited projects, users, and surveys - Premium support with routine health checks - Channels: web, in-app, email, iOS, Android [Browse all 4 editions](https://www.g2.com/products/satismeter/pricing) #### Free Trial Yes ### Simplesat #### Entry-Level Pricing Plan: Standard Price: $119.00 Per Month Description: $109 per month, billed annually Key Features: - 5 users - 1k monthly responses - Unlimited surveys [Browse all 4 editions](https://www.g2.com/products/simplesat/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Enterprise Feedback Management | Product | Score | Reviews | |---|---|---| | **SatisMeter** | 8.3/10 | 9 | | **Simplesat** | 8.9/10 | 83 | #### Generative AI | Feature | SatisMeter | Simplesat | |---|---|---| | **AI Text Generation** | Not enough data | 7.2 (12 reviews) | | **AI Text Summarization** | Not enough data | 6.9 (12 reviews) | #### Survey Management | Feature | SatisMeter | Simplesat | |---|---|---| | **Brand Design Consistency** | 7.4 (7 reviews) | 9.2 (74 reviews) | | **Survey Deployment** | 8.0 (9 reviews) ✓ Verified | 9.3 (77 reviews) ✓ Verified | | **Feedback Collection** | 9.1 (9 reviews) ✓ Verified | 9.3 (79 reviews) ✓ Verified | | **Device Responsiveness** | 8.9 (6 reviews) ✓ Verified | 9.4 (74 reviews) ✓ Verified | #### Process Management | Feature | SatisMeter | Simplesat | |---|---|---| | **Feedback Aggregation** | 7.9 (7 reviews) ✓ Verified | 9.3 (76 reviews) ✓ Verified | | **Trigger Alerts** | 8.3 (6 reviews) | 9.3 (64 reviews) | | **Real-Time Analysis** | 9.0 (7 reviews) ✓ Verified | 9.3 (73 reviews) ✓ Verified | | **Real-Time Action** | 8.1 (6 reviews) | 9.2 (70 reviews) | #### System Management | Feature | SatisMeter | Simplesat | |---|---|---| | **Security** | 8.0 (5 reviews) ✓ Verified | 9.3 (70 reviews) ✓ Verified | | **System Monitoring** | 8.3 (5 reviews) ✓ Verified | 9.1 (62 reviews) | --- ## Categories **Shared Categories (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) --- ## Reviewer Demographics ### By Company Size | Segment | SatisMeter | Simplesat | |---|---|---| | **Small-Business** | 68.6% | 57.9% | | **Mid-Market** | 31.4% | 38.4% | | **Enterprise** | 0% | 3.8% | ### By Industry #### SatisMeter - **Computer Software:** 37.1% - **Internet:** 14.3% - **Information Technology and Services:** 11.4% - **Consumer Services:** 5.7% - **Publishing:** 2.9% - **Online Media:** 2.9% - **Marketing and Advertising:** 2.9% - **Human Resources:** 2.9% - **Hospitality:** 2.9% - **Financial Services:** 2.9% - **Other:** 14.3% #### Simplesat - **Information Technology and Services:** 40.8% - **Computer & Network Security:** 10.2% - **Computer Software:** 10.2% - **Financial Services:** 5.1% - **Apparel & Fashion:** 3.2% - **Consumer Services:** 3.2% - **Telecommunications:** 2.5% - **Hospital & Health Care:** 2.5% - **Marketing and Advertising:** 2.5% - **Consumer Goods:** 1.9% - **Other:** 17.8% --- ## Alternatives ### Alternatives to SatisMeter - [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews) - [Delighted](https://www.g2.com/products/delighted/reviews) — 4.7/5 stars (60 reviews) - [Nicereply](https://www.g2.com/products/nicereply/reviews) — 4.5/5 stars (431 reviews) - [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) — 4.5/5 stars (372 reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2917 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7358 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews) ### Alternatives to Simplesat - [Nicereply](https://www.g2.com/products/nicereply/reviews) — 4.5/5 stars (431 reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2917 reviews) - [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) — 4.5/5 stars (372 reviews) - [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (332 reviews) - [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7358 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (583 reviews) --- ## Top Discussions ### SatisMeter No discussions available for this product. ### Simplesat - Title: [What is CSAT in customer service?](https://www.g2.com/discussions/what-is-csat-in-customer-service) — 1 comment > **Top comment:** "CSAT measures the degree to which a product/service meets Customer Experience. So in the context of customer service, CSAT Determines how many of your..." - Title: [What is simplesat?](https://www.g2.com/discussions/what-is-simplesat) — 1 comment > **Top comment:** "Simplesat is a fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect..." - Title: [In what ways are companies leveraging SimpleSat for LeadGen and Sales?](https://www.g2.com/discussions/13466-in-what-ways-are-companies-leveraging-simplesat-for-leadgen-and-sales) — 1 comment, 1 upvote > **Top comment:** "Hi Joshua! A bit of a delayed response here but better late than never I hope. 😅 I wouldn't really view Simplesat as a leadgen or sales tool. Especially a..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/satismeter-vs-simplesat)