# SAP SuccessFactors HCM vs Zoho People Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP SuccessFactors HCM excels in unifying HR processes globally, offering AI-driven, personalized experiences for employees and managers. This capability is particularly beneficial for organizations with complex compliance needs, as it supports local regulations effectively.
- **Users say** that Zoho People stands out for its seamless integration with other Zoho products, enhancing overall efficiency in HR processes. Reviewers appreciate how it simplifies employee data management and facilitates milestone celebrations, making it feel like a complete HR department in the cloud.
- **According to verified reviews** , SAP SuccessFactors HCM is praised for its quick implementation process, with users highlighting the intuitive onboarding wizard that allows for rapid deployment of HR solutions. This is a significant advantage for organizations looking to streamline their HR functions.
- **Reviewers mention** that Zoho People offers a user-friendly experience, scoring higher in ease of use and setup compared to SAP SuccessFactors HCM. Users find it convenient for managing leave approvals and tracking compliance documents, which enhances day-to-day HR operations.
- **G2 reviewers highlight** that while SAP SuccessFactors HCM provides robust features for talent development, some users face challenges with configuration, indicating that it may not always align perfectly with specific workflow needs.
- **Users report** that Zoho People’s features, such as onboarding workflows and visibility across trainers and operations, contribute to a more organized HR environment. This makes it particularly appealing for mid-market companies looking for an efficient and comprehensive HR solution.



| | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,657 | 424 | 
| **Largest Market Segment** | Enterprise (53.9% of reviews) | Mid-Market (55.0% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### SAP SuccessFactors HCM

Pros:
- Ease of Use (144 reviews)
- Features (100 reviews)

Cons:
- Not User-Friendly (80 reviews)
- Not Intuitive (76 reviews)

### Zoho People

Pros:
- Ease of Use (65 reviews)
- Attendance Tracking (40 reviews)

Cons:
- Limited Customization (19 reviews)
- Learning Curve (17 reviews)

---
## Ratings Comparison
| Rating | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
  | **Meets Requirements** | 8.4 (1212 reviews) | 8.9 (332 reviews) | 
  | **Ease of Use** | 8.2 (1235 reviews) | 8.9 (334 reviews) | 
  | **Ease of Setup** | 7.9 (602 reviews) | 8.6 (169 reviews) | 
  | **Ease of Admin** | 8.1 (520 reviews) | 8.4 (81 reviews) | 
  | **Quality of Support** | 8.1 (1064 reviews) | 8.4 (314 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (496 reviews) | 8.5 (81 reviews) | 
  | **Product Direction (% positive)** | 8.0 (1167 reviews) | 9.6 (308 reviews) | 

---
## Pricing

### SAP SuccessFactors HCM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Zoho People

#### Entry-Level Pricing

Plan: FREE

Price: Free Trial

Key Features:
- Employee database management
- Time-off management (Leave)

[Browse all 2 editions](https://www.g2.com/products/zoho-people/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 704 |
| **Zoho People** | 8.7/10 | 213 |

#### Core HR

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Organization Management** | 8.6 (256 reviews) | 9.1 (139 reviews) | 
| **Time, Attendance, and PTO** | 8.4 (218 reviews) | 9.1 (160 reviews) | 
| **Expense Management** | Feature Not Available | 8.5 (120 reviews) | 
| **Salary Structures** | 8.5 (229 reviews) | 8.6 (103 reviews) ✓ Verified | 
| **Compliance** | 8.8 (122 reviews) | 8.7 (125 reviews) | 
| **Benefits Administration** | 8.5 (123 reviews) | 8.9 (120 reviews) | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Summarization** | 5.3 (13 reviews) | 8.4 (57 reviews) | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Communication

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.1/10 | 46 |
| **Zoho People** | N/A | N/A |

#### Employee Self Service

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Web Portal** | 7.7 (28 reviews) | Not enough data | 
| **Benefits Manager** | 7.9 (26 reviews) | Not enough data | 
| **Mobile** | 7.9 (30 reviews) | Not enough data | 

#### Administration

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Payroll Entry** | 8.0 (27 reviews) | Not enough data | 
| **Time Off Accrual** | 8.3 (27 reviews) | Not enough data | 
| **Direct Deposit** | 8.3 (26 reviews) | Not enough data | 
| **Expense Reimbursement** | 7.9 (27 reviews) | Not enough data | 
| **Pre-tax Deductions** | 8.1 (25 reviews) | Not enough data | 
| **Wage Garnishment** | 7.9 (25 reviews) | Not enough data | 
| **Approvals** | 7.8 (26 reviews) | Not enough data | 
| **Check/W-2 Printing** | 8.0 (23 reviews) | Not enough data | 
| **Check/W-2 Delivery** | 7.8 (22 reviews) | Not enough data | 

#### Taxes

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Tax Calculation** | 8.4 (26 reviews) | Not enough data | 
| **Tax Filing** | 8.0 (10 reviews) | Not enough data | 
| **Automatic Tax Payment** | 7.7 (10 reviews) | Not enough data | 

#### Integration

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **API / Integration** | 8.2 (26 reviews) | Not enough data | 
| **Time Tracking Integration** | 8.2 (26 reviews) | Not enough data | 
| **Accounting Integration** | 8.0 (22 reviews) | Not enough data | 
| **Core HR Integration** | 8.8 (27 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Reporting and Dashboards** | 8.4 (29 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (30 reviews) | Not enough data | 
| **Performance and Reliability** | 8.5 (29 reviews) | Not enough data | 
| **Scalability** | 8.0 (29 reviews) | Not enough data | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 7.8/10 | 597 |
| **Zoho People** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Benefits Record Management** | Not enough data | Not enough data | 
| **Enrollment Planning** | Not enough data | Not enough data | 
| **Third-Party Carrier Integration** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Total Compensation Statements** | Not enough data | Not enough data | 
| **Self-Service Portal** | Not enough data | Not enough data | 
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Mobile Benefits Access** | Not enough data | Not enough data | 

#### Benefits Administration Platform Features

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Benefits Record Management** | Not enough data | Not enough data | 
| **Enrollment Planning** | Not enough data | Not enough data | 
| **Third-Party Carrier Integration** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Total Compensation Statements** | Not enough data | Not enough data | 
| **Self-Service Portal** | Not enough data | Not enough data | 
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Benefits Dashboards** | Not enough data | Not enough data | 
| **Mobile Benefits Access** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.6/10 | 108 |
| **Zoho People** | N/A | N/A |

#### Automation

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Process Automation** | 8.5 (65 reviews) | Not enough data | 

#### Logistics

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Dashboards & Reporting** | 8.7 (61 reviews) | Not enough data | 
| **Data Collection** | 8.6 (62 reviews) | Not enough data | 
| **Lanuguage Options** | 8.5 (59 reviews) | Not enough data | 

#### Management

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Schedule Creation Tools** | 8.3 (59 reviews) | Not enough data | 
| **Schedule Management** | 8.7 (63 reviews) | Not enough data | 
| **Employee Leave Management** | 8.9 (73 reviews) | Not enough data | 
| **User Access** | 8.8 (65 reviews) | Not enough data | 
| **User Role Access** | 8.7 (64 reviews) | Not enough data | 
| **Employee Information** | 9.1 (72 reviews) | Not enough data | 
| **Employee Information Automation** | 8.5 (67 reviews) | Not enough data | 

#### Monitoring

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Regulations Enforcement** | 8.3 (57 reviews) | Not enough data | 
| **Compliance Monitoring** | 8.4 (59 reviews) | Not enough data | 
| **Integration** | 8.7 (65 reviews) | Not enough data | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.1/10 | 90 |
| **Zoho People** | N/A | N/A |

#### Customization

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization** | 8.0 (58 reviews) | Not enough data | 
| **HR Integrations** | 8.2 (64 reviews) | Not enough data | 

#### HR Content

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Knowledge Management** | 8.5 (61 reviews) | Not enough data | 
| **Content Delivery** | 8.3 (59 reviews) | Not enough data | 
| **Document Management** | 8.5 (61 reviews) | Not enough data | 

#### Logistics

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Security** | 8.5 (56 reviews) | Not enough data | 
| **Employee Portal** | 8.7 (69 reviews) | Not enough data | 
| **AI ** | 7.7 (47 reviews) | Not enough data | 

#### Management

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Ticketing Platform** | 8.0 (49 reviews) | Not enough data | 
| **Single Sign-On** | 8.9 (63 reviews) | Not enough data | 
| **Business Process Management** | 8.5 (60 reviews) | Not enough data | 
| **Self-Service** | 8.5 (64 reviews) | Not enough data | 
| **Dashboard & Reporting** | 8.5 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Generation** | 6.9 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 6.5 (8 reviews) | Not enough data | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Platform Basics

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Security** | Not enough data | Not enough data | 

#### Platform Functionality

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customizability** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

#### Platform Data

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.6/10 | 100 |
| **Zoho People** | N/A | N/A |

#### Basics

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Reporting** | 8.6 (79 reviews) | Not enough data | 
| **Interoperability** | 8.5 (73 reviews) | Not enough data | 
| **Performance** | 8.5 (75 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Portal** | 8.5 (9 reviews) | Not enough data | 
| **Mobility** | 8.7 (9 reviews) | Not enough data | 
| **Dashboard** | 8.5 (77 reviews) | Not enough data | 

#### Content

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Automation** | 8.4 (68 reviews) | Not enough data | 
| **File Sharing** | 8.5 (70 reviews) | Not enough data | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.6/10 | 827 |
| **Zoho People** | N/A | N/A |

#### Basics

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Reporting** | 8.6 (79 reviews) | Not enough data | 
| **Interoperability** | 8.5 (73 reviews) | Not enough data | 
| **Performance** | 8.5 (75 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Dashboard** | 8.5 (77 reviews) | Not enough data | 
| **Cloud** | 8.6 (58 reviews) | Not enough data | 
| **Mobility** | 8.4 (62 reviews) | Not enough data | 

#### Content

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Automation** | 8.4 (68 reviews) | Not enough data | 
| **File Sharing** | 8.5 (70 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.0 (368 reviews) ✓ Verified | Not enough data | 
| **Interview Scheduling** | 8.1 (371 reviews) ✓ Verified | Not enough data | 
| **Applicant Tracking** | 8.6 (408 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

### Training Management Systems

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 7.9/10 | 145 |
| **Zoho People** | N/A | N/A |

#### Training & eLearning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Content Delivery and Tracking** | 8.3 (102 reviews) | Not enough data | 
| **Customer Training** | 8.0 (83 reviews) | Not enough data | 
| **Manager Portals** | 8.1 (89 reviews) | Not enough data | 
| **Content Storage and Management** | 8.2 (97 reviews) | Not enough data | 

### Learning Experience Platforms (LXP)

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 145 |
| **Zoho People** | N/A | N/A |

#### Training & eLearning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Assessments and Practice** | 8.0 (98 reviews) | Not enough data | 
| **Content Delivery and Tracking** | 8.3 (102 reviews) | Not enough data | 
| **Social Learning** | 7.1 (26 reviews) | Not enough data | 
| **Content Creation** | 7.7 (86 reviews) | Not enough data | 
| **Manager Portals** | 8.1 (89 reviews) | Not enough data | 
| **Content Storage and Management** | 8.2 (97 reviews) | Not enough data | 
| **Content Libraries** | 8.3 (92 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.4/10 | 816 |
| **Zoho People** | N/A | N/A |

#### Platform Functionality

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.0 (368 reviews) ✓ Verified | Not enough data | 
| **Job Posting** | 8.6 (390 reviews) | Not enough data | 
| **Interview Scheduling** | 8.1 (371 reviews) ✓ Verified | Not enough data | 
| **Applicant Tracking** | 8.6 (408 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Recruiting Automation

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | 9.0/10 | 36 |

#### Operations

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Personnel Management** | Not enough data | 9.3 (33 reviews) | 
| **Talent Management** | Not enough data | 8.9 (31 reviews) | 
| **Regulation and Compliance** | Not enough data | 8.7 (31 reviews) | 
| **Metrics and Reporting** | Not enough data | 9.1 (31 reviews) | 
| **Third-Party Integrations** | Not enough data | 9.1 (30 reviews) | 

### Compensation Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 651 |
| **Zoho People** | N/A | N/A |

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Reward Structuring** | 8.4 (99 reviews) | Not enough data | 
| **Event Management** | 8.2 (94 reviews) | Not enough data | 
| **Workflow Automation** | 8.3 (108 reviews) | Not enough data | 
| **Compensation History** | 8.4 (117 reviews) | Not enough data | 
| **Automated Compliance** | 8.4 (93 reviews) | Not enough data | 
| **Performance Management Integration** | 8.6 (112 reviews) | Not enough data | 
| **Embedded Analytics** | 8.0 (96 reviews) | Not enough data | 
| **Reporting Capabilities** | 8.1 (111 reviews) | Not enough data | 
| **Compensation Data Management** | 8.4 (114 reviews) | Not enough data | 
| **Internationalization** | 8.4 (91 reviews) | Not enough data | 

#### Benchmarking and Equity - Compensation Management

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Benchmarking Data** | 6.3 (10 reviews) | Not enough data | 
| **Pay Equity** | 6.2 (10 reviews) | Not enough data | 
| **Salary Bands** | 8.0 (10 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 178 |
| **Zoho People** | 8.4/10 | 106 |

#### Performance reviews

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **360 Reviews** | 8.3 (109 reviews) ✓ Verified | 8.7 (97 reviews) ✓ Verified | 
| **Customizable Forms** | 8.0 (109 reviews) ✓ Verified | 8.6 (95 reviews) ✓ Verified | 
| **Review Status Tracking** | 8.5 (109 reviews) ✓ Verified | 8.6 (96 reviews) ✓ Verified | 

#### Goals

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Goal-Setting** | 8.6 (120 reviews) ✓ Verified | 8.7 (98 reviews) ✓ Verified | 
| **Company Goals And OKRs** | 8.4 (108 reviews) ✓ Verified | 8.5 (98 reviews) ✓ Verified | 

#### Feedback

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Continuous Feedback** | 8.2 (107 reviews) | 8.5 (98 reviews) ✓ Verified | 
| **Requesting Feedback** | 8.3 (103 reviews) | 8.5 (97 reviews) | 
| **1-On-1 Meetings** | 7.8 (98 reviews) ✓ Verified | Feature Not Available | 
| **Public Praise** | 7.6 (86 reviews) | 8.3 (36 reviews) | 

#### Data

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Dashboards And Reports** | 8.2 (120 reviews) ✓ Verified | 8.9 (98 reviews) ✓ Verified | 
| **Historical Data** | 8.3 (115 reviews) ✓ Verified | 8.6 (96 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Multi-step Planning** | 6.9 (14 reviews) | 7.5 (14 reviews) | 
| **Natural Language Interaction** | 7.0 (15 reviews) | 7.1 (14 reviews) | 

### Talent Marketplace Platforms

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 18 |
| **Zoho People** | N/A | N/A |

#### Career pathing

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Employee Profiles** | 8.4 (17 reviews) | Not enough data | 
| **Career Paths** | 8.3 (17 reviews) | Not enough data | 

#### Opportunity matching

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Opportunity Database** | 8.0 (17 reviews) | Not enough data | 
| **Opportunity Matching** | 8.0 (17 reviews) | Not enough data | 

#### Analytics and integrations

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Skills Analytics** | 7.7 (17 reviews) | Not enough data | 
| **Reporting** | 8.1 (17 reviews) | Not enough data | 
| **Integrations** | 7.5 (16 reviews) | Not enough data | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.2/10 | 9 |
| **Zoho People** | N/A | N/A |

#### Reports

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Score Cards** | 8.5 (8 reviews) | Not enough data | 
| **Customizability** | 8.3 (8 reviews) | Not enough data | 
| **Graphs and Charts** | 8.3 (8 reviews) | Not enough data | 
| **Dashboards** | 8.3 (8 reviews) | Not enough data | 

#### Cleaning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Filtering** | 7.9 (8 reviews) | Not enough data | 
| **Levels of Measurement** | 7.9 (8 reviews) | Not enough data | 
| **Transformation** | 8.1 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 6.3/10 | 29 |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Generation** | 7.7 (26 reviews) | Not enough data | 

#### Recruitment Platform - Recruitment Platforms

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **User Permissions** | 4.8 (9 reviews) | Not enough data | 
| **Sourcing** | 6.5 (8 reviews) | Not enough data | 
| **Interviews** | 5.9 (9 reviews) | Not enough data | 
| **Dashboard** | 6.5 (8 reviews) | Not enough data | 
| **Internationalization & Locationalization** | 6.9 (9 reviews) | Not enough data | 
| **Customization** | 6.3 (8 reviews) | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Candidate Matching** | 6.9 (9 reviews) | Not enough data | 
| **Gen AI in Talent Acquisition** | 4.6 (8 reviews) | Not enough data | 
| **Engagement** | 6.5 (8 reviews) | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 6.1 (9 reviews) | Not enough data | 
| **Decision Making** | 6.3 (9 reviews) | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.4/10 | 24 |
| **Zoho People** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Employee Lifecycle Management** | 9.2 (19 reviews) | Not enough data | 
| **Communication** | 8.6 (13 reviews) | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Action Plan** | 8.3 (12 reviews) | Not enough data | 
| **Productivity** | 7.9 (12 reviews) | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Digital Experience Management** | 8.1 (12 reviews) | Not enough data | 
| **Benchmarking** | 8.0 (11 reviews) | Not enough data | 
| **Employee Listening** | 8.2 (12 reviews) | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Performance Management** | 9.0 (15 reviews) | Not enough data | 
| **Learning** | 8.8 (16 reviews) | Not enough data | 
| **Team Building** | 7.6 (12 reviews) | Not enough data | 

### Ethics and Compliance Learning

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Learning Content - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Standard Courses** | Not enough data | Not enough data | 
| **Authoring** | Not enough data | Not enough data | 
| **Internal Policies** | Not enough data | Not enough data | 
| **Programs** | Not enough data | Not enough data | 
| **External Courses** | Not enough data | Not enough data | 

#### Ethics - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Offensive Behavior** | Not enough data | Not enough data | 
| **Business Ethics** | Not enough data | Not enough data | 
| **Code of Conduct** | Not enough data | Not enough data | 

#### Compliance - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Corporate Compliance** | Not enough data | Not enough data | 
| **Department Specific Content** | Not enough data | Not enough data | 
| **Safety** | Not enough data | Not enough data | 
| **Industry Specific Content** | Not enough data | Not enough data | 

#### Certifications - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Renewals** | Not enough data | Not enough data | 
| **Job Related** | Not enough data | Not enough data | 
| **Regulatory** | Not enough data | Not enough data | 

#### Reporting - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Non Compliance** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.2/10 | 751 |
| **Zoho People** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Candidate Search** | 8.2 (299 reviews) | Not enough data | 
| **Career Page Configuration** | 8.3 (300 reviews) | Not enough data | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Candidate Evaluations** | 8.4 (302 reviews) | Not enough data | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | Not enough data | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 7.7/10 | 833 |
| **Zoho People** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Autonomous Task Execution** | 4.3 (12 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 6.4 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 5.6 (12 reviews) | Not enough data | 
| **Decision Making** | 6.4 (13 reviews) | Not enough data | 

#### Platform Content

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Forms Library** | 8.0 (93 reviews) | Not enough data | 
| **E-Forms** | 8.3 (101 reviews) | Not enough data | 
| **E-Signature** | 8.4 (103 reviews) | Not enough data | 
| **Background Checks** | 8.1 (83 reviews) | Not enough data | 
| **Offer Letter Approvals** | 8.2 (95 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.2 (91 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Self-Service Portal** | 8.3 (107 reviews) | Not enough data | 
| **Automated Team Introductions** | 8.1 (85 reviews) | Not enough data | 
| **Compliance Training** | 8.2 (93 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.3 (105 reviews) | Not enough data | 
| **Onboarding Notifications** | 8.5 (110 reviews) | Not enough data | 

#### Platform Data

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.8 (95 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 8.1 (100 reviews) | Not enough data | 
| **Visualization** | 8.2 (74 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

#### Recruiting and Onboarding

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Interview Scheduling** | 8.1 (371 reviews) ✓ Verified | Not enough data | 
| **Onboarding** | 7.7 (256 reviews) | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 7.8/10 | 161 |
| **Zoho People** | N/A | N/A |

#### Course Authoring

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Course Builder** | 7.9 (74 reviews) | Not enough data | 
| **Role-Based Templates** | 7.8 (24 reviews) | Not enough data | 
| **Assessments & Quizzes** | 7.9 (85 reviews) | Not enough data | 
| **Instructor-Led Training** | 8.4 (25 reviews) | Not enough data | 

#### Course Delivery

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Learning Paths** | 8.4 (95 reviews) | Not enough data | 
| **Communication & Notifications** | 8.3 (95 reviews) | Not enough data | 
| **Assignment Scheduling** | 8.5 (94 reviews) | Not enough data | 

#### Course Management

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Gamification** | 8.1 (18 reviews) | Not enough data | 
| **Varied User Types** | 8.2 (84 reviews) | Not enough data | 
| **Certifications** | 8.1 (86 reviews) | Not enough data | 
| **Industry Compliance ** | 8.4 (60 reviews) | Not enough data | 

#### LMS Marketplace

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **E-Commerce** | Feature Not Available | Not enough data | 
| **Course Marketplace** | 8.1 (64 reviews) | Not enough data | 
| **Subscriptions** | Feature Not Available | Not enough data | 

#### Interface

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **White Labeling** | 7.9 (60 reviews) | Not enough data | 
| **Multilingual** | 8.1 (67 reviews) | Not enough data | 

#### Training & eLearning

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Assessments and Practice** | 8.0 (98 reviews) | Not enough data | 
| **Content Delivery and Tracking** | 8.3 (102 reviews) | Not enough data | 
| **Content Creation** | 7.7 (86 reviews) | Not enough data | 
| **Customer Training** | 8.0 (83 reviews) | Not enough data | 
| **Manager Portals** | 8.1 (89 reviews) | Not enough data | 
| **Content Storage and Management** | 8.2 (97 reviews) | Not enough data | 
| **Content Libraries** | 8.3 (92 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **AI Text Generation** | 5.8 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 5.8 (8 reviews) | Not enough data | 
| **AI Text-to-Image** | 5.6 (8 reviews) | Not enough data | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.5/10 | 623 |
| **Zoho People** | N/A | N/A |

#### Platform Basics

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Performance Benchmarking** | 8.7 (83 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (84 reviews) | Not enough data | 
| **Interoperability** | 8.7 (66 reviews) | Not enough data | 

#### Platform Content

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Employee Pulse Surveys** | 8.4 (80 reviews) | Not enough data | 
| **Survey Customization** | 8.3 (76 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.6 (86 reviews) | Not enough data | 
| **Science-based templates** | 8.6 (48 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Employee Segmenting** | 8.6 (77 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.6 (86 reviews) | Not enough data | 
| **Peer Recognition** | 8.6 (82 reviews) | Not enough data | 
| **Social Feedback Portal** | 8.4 (76 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.3/10 | 63 |
| **Zoho People** | N/A | N/A |

#### Platform Basics

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Interoperability** | 8.0 (41 reviews) | Not enough data | 
| **Performance** | 8.4 (48 reviews) | Not enough data | 
| **Integrations** | 8.0 (44 reviews) | Not enough data | 

#### Platform Content

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Digital Strategy** | 8.0 (42 reviews) | Not enough data | 
| **Candidate Relationship Management** | 8.3 (43 reviews) | Not enough data | 
| **Employer Branding** | 8.2 (43 reviews) | Not enough data | 
| **Social Recruiting** | 8.4 (45 reviews) | Not enough data | 

#### Platform Performance

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Automation** | 8.1 (46 reviews) | Not enough data | 
| **File Sharing** | 8.2 (28 reviews) | Not enough data | 
| **Reporting** | 8.3 (42 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Dashboard** | 8.7 (48 reviews) | Not enough data | 
| **Mobility** | 8.4 (46 reviews) | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.4/10 | 79 |
| **Zoho People** | 8.6/10 | 185 |

#### Time Tracking

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.4 (50 reviews) | 8.8 (163 reviews) | 
| **Tracking Time to Project/Task** | 8.3 (46 reviews) | 8.6 (156 reviews) | 
| **Billable Time Rate Management** | 8.6 (46 reviews) | 8.5 (144 reviews) | 

#### Client Invoicing

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.3 (33 reviews) | 8.3 (127 reviews) | 
| **Electronic Payments** | 8.1 (34 reviews) | 8.0 (114 reviews) | 
| **Project Accounting / Revenue Recognition** | Feature Not Available | 8.1 (122 reviews) | 

#### Mobile Time Tracking

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Time Tracking** | 8.8 (49 reviews) | 8.9 (146 reviews) | 

#### Administration

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Business Tool Integration** | 8.9 (50 reviews) | 8.7 (140 reviews) | 
| **Workflow** | 8.9 (50 reviews) | 8.8 (149 reviews) | 
| **Automated Reminders** | 8.8 (51 reviews) | 8.8 (142 reviews) | 
| **Policy Compliance Management** | 8.5 (48 reviews) | 8.7 (138 reviews) | 
| **User, Role, and Access Management** | 8.7 (51 reviews) | 8.9 (151 reviews) | 

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Reporting** | 8.7 (51 reviews) | 8.8 (143 reviews) | 
| **APIs / Integration** | 8.2 (46 reviews) | 8.3 (127 reviews) | 
| **Internationalization** | 8.5 (46 reviews) | 8.3 (130 reviews) | 
| **Performance and Reliability** | 8.7 (51 reviews) | 8.9 (147 reviews) | 
| **Mobile User Support** | 8.6 (50 reviews) | 8.6 (139 reviews) | 
| **Offline** | 7.4 (43 reviews) | Feature Not Available | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 595 |
| **Zoho People** | N/A | N/A |

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.2/10 | 620 |
| **Zoho People** | 8.8/10 | 201 |

#### Platform

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.4 (134 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 8.4 (121 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.9 (127 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 9.0 (128 reviews) | 

#### Workforce Management Platform Features

| Feature | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Labor Forecasting** | 7.9 (65 reviews) | Feature Not Available | 
| **Shift Scheduling** | 8.0 (63 reviews) | 8.8 (110 reviews) | 
| **Time & Attendance Tracking** | 8.3 (70 reviews) | 9.2 (129 reviews) | 
| **Absence & Leave Management** | 8.5 (73 reviews) | 9.3 (132 reviews) | 
| **Skills Management** | 8.4 (71 reviews) | 8.7 (115 reviews) | 
| **Succession Planning** | 8.4 (69 reviews) | Feature Not Available | 
| **Workforce Analytics** | 8.4 (68 reviews) | 8.6 (114 reviews) | 
| **Self-Service Capabilities** | 8.4 (63 reviews) | 8.7 (116 reviews) | 
| **Mobile Shift Scheduling** | 8.1 (48 reviews) | 8.6 (99 reviews) | 
| **Team Communication** | 8.4 (68 reviews) | 8.7 (113 reviews) | 

---
## Categories
**Shared Categories (4):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Performance Management Software](https://www.g2.com/categories/performance-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Core HR Software](https://www.g2.com/categories/core-hr)

**Unique to SAP SuccessFactors HCM (23):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Absence Management Software](https://www.g2.com/categories/absence-management-software), [HCM Software](https://www.g2.com/categories/hcm-software), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Compensation Management Software](https://www.g2.com/categories/compensation-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Ethics And Compliance LMS](https://www.g2.com/categories/ethics-and-compliance-learning), [Training Management Software](https://www.g2.com/categories/training-management-systems), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Succession Planning Software](https://www.g2.com/categories/succession-planning), [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Payroll Software](https://www.g2.com/categories/payroll), [Learning Experience Platforms (LXP)](https://www.g2.com/categories/learning-experience-platforms-lxp), [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Talent Marketplace Platforms ](https://www.g2.com/categories/talent-marketplace-platforms), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)

**Unique to Zoho People (1):** [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)


---
## Reviewer Demographics

### By Company Size

| Segment | SAP SuccessFactors HCM | Zoho People | 
|---|---|---|
| **Small-Business** | 11.2% | 34.7% | 
| **Mid-Market** | 35.0% | 55.0% | 
| **Enterprise** | 53.9% | 10.3% | 

### By Industry

#### SAP SuccessFactors HCM

- **Information Technology and Services:** 11.9%
- **Computer Software:** 7.9%
- **Human Resources:** 5.2%
- **Staffing and Recruiting:** 3.6%
- **Retail:** 3.5%
- **Hospital & Health Care:** 3.3%
- **Financial Services:** 3.3%
- **Telecommunications:** 2.6%
- **Marketing and Advertising:** 2.5%
- **Education Management:** 2.4%
- **Other:** 53.7%

#### Zoho People

- **Information Technology and Services:** 28.6%
- **Computer Software:** 11.3%
- **Marketing and Advertising:** 5.4%
- **Financial Services:** 4.4%
- **Staffing and Recruiting:** 3.9%
- **Human Resources:** 3.6%
- **Education Management:** 3.6%
- **Accounting:** 2.6%
- **Consulting:** 2.3%
- **Higher Education:** 2.3%
- **Other:** 32.0%

---
## Alternatives

### Alternatives to SAP SuccessFactors HCM

- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6134 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6777 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2247 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (960 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13140 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4266 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1698 reviews)
- [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) — 3.4/5 stars (360 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (877 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (508 reviews)

### Alternatives to Zoho People

- [Keka](https://www.g2.com/products/keka/reviews) — 4.4/5 stars (2206 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1698 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13140 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (6042 reviews)
- [greytHR](https://www.g2.com/products/greythr/reviews) — 4.4/5 stars (1279 reviews)
- [HROne](https://www.g2.com/products/uneecops-hrone/reviews) — 4.8/5 stars (2107 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4266 reviews)
- [ZingHR](https://www.g2.com/products/zinghr/reviews) — 4.2/5 stars (93 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6134 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2247 reviews)

---
## Top Discussions

### SAP SuccessFactors HCM

- Title: [What is SAP SuccessFactors used for?](https://www.g2.com/discussions/sap-successfactors-what-is-sap-successfactors-used-for) — 1 comment
  > **Top comment:** "SAP succuss factor is used for employee data and performance management. it manages database of employee attendance, compensation and recruitment too. You..."
- Title: [Is SuccessFactors part of SAP?](https://www.g2.com/discussions/is-successfactors-part-of-sap) — 1 comment
  > **Top comment:** "yes"
- Title: [What are the modules in SAP SuccessFactors?](https://www.g2.com/discussions/what-are-the-modules-in-sap-successfactors) — 1 comment
  > **Top comment:** "Recruiting, Onboarding, Employee Central, Learning, Talent - Appraisal, Career Development, Analytics."
- Title: [What is SuccessFactors?](https://www.g2.com/discussions/what-is-successfactors) — 1 comment
  > **Top comment:** "SAP SuccessFactors solutions are cloud-based HCM software applications that support core HR and payroll, talent management, HR analytics and workforce..."
- Title: [What can sap SuccessFactors do?](https://www.g2.com/discussions/what-can-sap-successfactors-do) — 1 comment
  > **Top comment:** "SuccessFactors is a SAP product suite to provide cloud based solution to manage business alignment, people performance, recruitment, and employee central and..."

### Zoho People

- Title: [What is Zoho People used for?](https://www.g2.com/discussions/what-is-zoho-people-used-for) — 3 comments, 1 upvote
  > **Top comment:** "To manage HR processes and data"
- Title: [Is Zoho free?](https://www.g2.com/discussions/is-zoho-free) — 3 comments
  > **Top comment:** "No. it is not free. You have to pay"
- Title: [How do I use Zoho people?](https://www.g2.com/discussions/how-do-i-use-zoho-people) — 1 comment
  > **Top comment:** "My previous company using it for office work management tool."
- Title: [What is Zoho people?](https://www.g2.com/discussions/what-is-zoho-people) — 1 comment, 1 upvote
  > **Top comment:** "ZOHO People is an HRIS platform to manage your employees"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sap-sap-successfactors-hcm-vs-zoho-people)