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Compare SAP Solution Manager and TeamDynamix

See this
side-by-side comparison of SAP Solution Manager vs. TeamDynamix
based on preference data from user reviews. SAP Solution Manager rates 3.9/5 stars with 13 reviews. By contrast, TeamDynamix rates 4.6/5 stars with 27 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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SAP Solution Manager
SAP Solution Manager
(13)
3.9 out of 5
SAP Solution Manager
TeamDynamix
TeamDynamix
(27)
4.6 out of 5
TeamDynamix
Optimized for quick response
Star Rating
SAP Solution Manager
SAP Solution Manager
TeamDynamix
TeamDynamix
Market Segments
SAP Solution Manager
SAP Solution Manager
Enterprise (77.8% of reviews)
TeamDynamix
TeamDynamix
Enterprise (48.1% of reviews)
Entry Level Price
SAP Solution Manager
SAP Solution Manager
No pricing information available
TeamDynamix
TeamDynamix
No pricing information available

SAP Solution Manager vs TeamDynamix

  • Reviewers felt that TeamDynamix meets the needs of their business better than SAP Solution Manager.
  • When comparing quality of ongoing product support, reviewers felt that TeamDynamix is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of SAP Solution Manager over TeamDynamix.
Categories
Shared Categories
SAP Solution Manager
SAP Solution Manager
TeamDynamix
TeamDynamix
SAP Solution Manager and TeamDynamix are categorized as IT Service Management (ITSM) Tools
Unique Categories
SAP Solution Manager
SAP Solution Manager has no unique categories
Pricing
SAP Solution Manager
SAP Solution Manager Pricing
Free Trial Unavailable
TeamDynamix
TeamDynamix Pricing
Free Trial Unavailable
Ratings
Meets Requirements
SAP Solution Manager
SAP Solution Manager
8.5
Responses: 9
TeamDynamix
TeamDynamix
8.9
Responses: 25
Ease of Use
SAP Solution Manager
SAP Solution Manager
6.9
Responses: 9
TeamDynamix
TeamDynamix
8.4
Responses: 25
Ease of Setup
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
7.2
Responses: 15
Ease of Admin
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
7.9
Responses: 15
Quality of Support
SAP Solution Manager
SAP Solution Manager
6.9
Responses: 9
TeamDynamix
TeamDynamix
9.2
Responses: 24
Ease of Doing Business With
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
9.2
Responses: 15
Product Direction (% positive)
SAP Solution Manager
SAP Solution Manager
10.0
Responses: 8
TeamDynamix
TeamDynamix
9.5
Responses: 24
Features
Administration
Change Management
SAP Solution Manager
SAP Solution Manager
8.8
Responses: 8
Verified Feature
TeamDynamix
TeamDynamix
7.7
Responses: 16
Verified Feature
Asset Management
SAP Solution Manager
SAP Solution Manager
7.1
Responses: 7
Verified Feature
TeamDynamix
TeamDynamix
7.5
Responses: 14
Verified Feature
Reports & Analytics
SAP Solution Manager
SAP Solution Manager
8.3
Responses: 7
Verified Feature
TeamDynamix
TeamDynamix
7.7
Responses: 17
Verified Feature
Service Desk
Help Desk
SAP Solution Manager
SAP Solution Manager
6.9
Responses: 6
Verified Feature
TeamDynamix
TeamDynamix
9.2
Responses: 18
Verified Feature
Incident Reports
SAP Solution Manager
SAP Solution Manager
7.8
Responses: 6
Verified Feature
TeamDynamix
TeamDynamix
8.3
Responses: 18
Verified Feature
Process Workflow
SAP Solution Manager
SAP Solution Manager
8.3
Responses: 7
Verified Feature
TeamDynamix
TeamDynamix
8.2
Responses: 18
Verified Feature
Management
Reporting
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
7.2
Responses: 12
Verified Feature
Administration Console
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
8.3
Responses: 12
Verified Feature
Access Management
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
8.3
Responses: 10
Verified Feature
Asset Management
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
8.2
Responses: 10
Verified Feature
Policy Dictation
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
7.2
Responses: 6
Verified Feature
Functionality
Ticketing System
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
9.3
Responses: 12
Verified Feature
Performance Logging
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
7.7
Responses: 8
Verified Feature
Alerting
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
8.0
Responses: 10
Verified Feature
Automation
SAP Solution Manager
SAP Solution Manager
Not enough data available
TeamDynamix
TeamDynamix
8.3
Responses: 12
Verified Feature
Reviewers' Company Size
Reviewers of both SAP Solution Manager and TeamDynamix were most often representing companies in the Enterprise segment.
Small-Business
(50 or fewer emp.)
SAP Solution Manager
SAP Solution Manager
11.1%
TeamDynamix
TeamDynamix
11.1%
Mid-Market
(51-1000 emp.)
SAP Solution Manager
SAP Solution Manager
11.1%
TeamDynamix
TeamDynamix
40.7%
Enterprise
(> 1000 emp.)
SAP Solution Manager
SAP Solution Manager
77.8%
TeamDynamix
TeamDynamix
48.1%
Reviewers' Industry
SAP Solution Manager
SAP Solution Manager Industry
Information Technology and Services
22.2%
Oil & Energy
11.1%
Marketing and Advertising
11.1%
Management Consulting
11.1%
Hospital & Health Care
11.1%
Other
33.3%
TeamDynamix
TeamDynamix Industry
Higher Education
63.0%
Education Management
22.2%
Management Consulting
3.7%
Information Technology and Services
3.7%
Hospital & Health Care
3.7%
Other
3.7%
Reviews
Most Helpful Favorable Review
SAP Solution Manager
G
User in Marketing and Advertising

This is a standard software to manage the lifecycle of a number of different business processes. Since most businesses use a number of SAP solutions implemented across a variety of different teams, this is a good general one stop shop to keep track of...

TeamDynamix
G
Administrator in Higher Education

it is a one stop place for both ticket work as well as project work.

Most Helpful Critical Review
SAP Solution Manager
GI
Consultant in Information Technology and Services

However, the user interface for SolMan leaves much to be desired. There are many buttons and rules guiding diagram creation and process execution that are not at all intuitive. It takes the knowledge and training of a professional to use it efficiently, as...

TeamDynamix
G
Administrator in Higher Education

The modules that display what tickets/tasks are assigned to you or your group doesn't have an auto-refresh feature and must be refreshed manually. This feels like an industry standard feature that isn't included. Also, tasks do not automatically notify the...

Discussions
SAP Solution Manager
SAP Solution Manager Discussions
Monty the Mongoose crying
SAP Solution Manager has no discussions with answers
TeamDynamix
TeamDynamix Discussions
Monty the Mongoose crying
TeamDynamix has no discussions with answers
Screenshots
SAP Solution Manager
SAP Solution Manager Screenshots
No screenshots provided
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