Compare SAP Sales Cloud and Workbooks 
At a Glance
Market Segments
Enterprise (44.5% of reviews)
Small-Business (60.5% of reviews)
Entry-Level Pricing
No pricing available
Free
SAP Sales Cloud
Star Rating
(978)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudWorkbooks
Star Rating
(573)4.2 out of 5
Market Segments
Small-Business (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in overall user satisfaction, reflected in its higher G2 Score compared to Workbooks. Users appreciate its user-friendly interface and the ability to customize report layouts, making it a preferred choice for managing sales and marketing tasks efficiently.
- According to verified reviews, SAP Sales Cloud has a significantly larger number of reviews, indicating a broader user base and more reliable feedback. Users highlight its effectiveness across various verticals, stating that it integrates well with other systems, enhancing productivity.
- Users say that while Workbooks is praised for its simplicity and ease of use, particularly for small businesses, it may lack some advanced features that larger enterprises require. Reviewers mention that it effectively consolidates customer service, marketing, and sales operations, but may not scale as well as SAP Sales Cloud.
- Reviewers mention that SAP Sales Cloud's implementation process is generally smooth, with many users noting the intuitive onboarding experience. This contrasts with some feedback on Workbooks, where users appreciate its straightforward setup but may find it less robust for complex needs.
- According to recent user feedback, SAP Sales Cloud shines in its reporting capabilities, with users frequently utilizing it for detailed sales and shipment reports. In comparison, while Workbooks offers essential reporting features, some users feel it doesn't provide the same depth of analytics.
- G2 reviewers highlight that SAP Sales Cloud offers superior support quality, with users rating it highly for responsiveness and helpfulness. In contrast, while Workbooks also receives positive remarks for support, users note that SAP's dedicated resources and integration capabilities provide a more comprehensive support experience.
Pricing
Entry-Level Pricing
SAP Sales Cloud
No pricing availableFree Trial
SAP Sales Cloud
Free Trial is available
Workbooks
Free Trial is available
Ratings
Meets Requirements
8.5
700
8.4
468
Ease of Use
7.9
712
8.4
472
Ease of Setup
8.1
397
7.9
228
Ease of Admin
8.0
262
8.2
235
Quality of Support
8.3
670
8.6
432
Has the product been a good partner in doing business?
8.5
262
8.7
222
Product Direction (% positive)
8.5
674
8.7
460
Features by Category
Sales Force Automation
8.3
473
|
Verified
8.5
345
|
Verified
8.2
312
8.0
207
8.2
438
|
Verified
8.2
318
|
Verified
8.3
452
|
Verified
8.2
346
|
Verified
8.1
406
|
Verified
7.9
219
|
Verified
8.1
426
|
Verified
8.1
282
|
Verified
8.1
427
|
Verified
7.9
252
|
Verified
8.2
430
|
Verified
8.1
248
|
Verified
8.2
445
|
Verified
8.1
255
|
Verified
Marketing Automation
7.9
378
|
Verified
7.9
269
|
Verified
8.2
303
7.8
290
|
Verified
8.4
402
|
Verified
8.0
309
|
Verified
8.1
348
|
Verified
8.0
215
|
Verified
Customer Support
8.4
411
|
Verified
8.4
277
|
Verified
8.2
421
|
Verified
8.1
245
|
Verified
8.2
418
|
Verified
8.2
265
|
Verified
8.0
381
|
Verified
8.1
201
|
Verified
8.2
409
|
Verified
8.2
208
|
Verified
Reporting & Analytics
8.2
463
|
Verified
8.2
343
|
Verified
8.2
462
|
Verified
8.1
343
|
Verified
8.2
419
|
Verified
8.0
253
|
Verified
Mobile & Social
8.1
270
7.8
168
|
Verified
8.0
217
7.7
165
|
Verified
7.8
341
|
Verified
7.5
207
|
Verified
Platform
8.0
291
|
Verified
8.4
186
|
Verified
8.3
289
|
Verified
8.2
155
|
Verified
8.5
293
|
Verified
8.5
184
|
Verified
8.3
260
|
Verified
8.0
107
|
Verified
8.2
269
|
Verified
8.3
108
|
Verified
8.4
276
|
Verified
7.8
129
|
Verified
8.3
294
|
Verified
8.5
187
|
Verified
8.3
280
|
Verified
8.2
144
|
Verified
Integration
8.4
288
|
Verified
8.3
183
|
Verified
8.2
270
|
Verified
8.2
137
|
Verified
8.1
251
|
Verified
7.7
113
Generative AI
7.6
137
6.7
16
Agentic AI - CRM
7.2
41
Not enough data
7.3
41
Not enough data
7.7
43
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.5
12
Not enough data
8.2
13
Not enough data
7.6
11
Discovery
Not enough data
8.1
13
Not enough data
7.4
12
Not enough data
7.5
12
Management
Not enough data
7.9
11
Not enough data
7.1
11
Platform
Not enough data
7.3
14
Not enough data
7.5
14
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
6.7
9
Not enough data
6.7
8
Not enough data
6.3
9
Not enough data
7.1
12
Personalization
Not enough data
7.3
10
Not enough data
8.6
12
Not enough data
8.5
14
Not enough data
6.9
9
Administrative
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.5
10
Agentic AI - Sales Analytics
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Not enough data
Data Sourcing
8.6
132
8.1
12
8.8
131
8.7
13
8.6
128
7.7
11
9.0
130
8.2
14
8.6
130
8.3
15
Predictive Analytics
8.8
128
8.3
13
8.9
129
8.6
12
8.7
132
7.6
11
8.9
136
8.0
14
Sales Management
8.6
133
8.6
14
8.3
131
7.7
11
8.7
133
8.3
12
9.0
134
8.7
14
Categories
Categories
Shared Categories
SAP Sales Cloud and Workbooks are categorized as CRM and Sales Analytics
Unique Categories
SAP Sales Cloud has no unique categories
Reviews
Reviewers' Company Size
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workbooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Information Technology and Services
8.3%
Computer Software
7.4%
Accounting
6.1%
Marketing and Advertising
6.1%
Retail
4.9%
Other
67.2%
Alternatives
Discussions
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What is CRM system in SAP?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,...Read more
Which Email marketing products is Workbooks integrated with ?
2 Comments
IM
Workbooks has out of the box free included integration with Mailchimp. Dotmailer and Constant Contact (MPZmail integration will also be available from them...Read more
What are the key differences between Salesforce and Workbooks and have you moved anyone else from Salesforce to your platform?
1 Comment
IM
Workbooks often provides all (and more) that a customer had or wanted from Salesforce with an easier to use interface and at 50-70% cheaper licensing. We...Read more
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