# SAP Sales Cloud vs Upsales Sales and Marketing Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Sales Cloud excels in providing a comprehensive view of the sales pipeline, with users appreciating its ability to keep all customer data, leads, and sales activities in one place. This centralized approach allows for efficient tracking of opportunities and follow-ups, which is crucial for effective sales management.
- **Users say** that Upsales Sales and Marketing Platform stands out for its intuitive interface, making it easy to manage leads and track customer interactions. Reviewers highlight the platform&#39;s revenue intelligence capabilities, which effectively integrate CRM and marketing automation, helping to align sales and marketing efforts seamlessly.
- **According to verified reviews** , SAP Sales Cloud is praised for its mobile access, allowing users to manage deals and customer interactions from anywhere. This flexibility is a significant advantage for sales teams that need to stay connected while on the go, enhancing productivity and responsiveness.
- **Reviewers mention** that while Upsales Sales and Marketing Platform is user-friendly, it may not offer the same depth of features as SAP Sales Cloud, particularly for larger enterprises. Users appreciate the ease of startup and the speed of publishing updates, but some feel that it lacks advanced functionalities that can be critical for scaling operations.
- **G2 reviewers highlight** that SAP Sales Cloud has a robust dashboard that simplifies the submission of sales orders, making it easier for users to navigate their daily tasks. This feature, along with its strong reporting capabilities, contributes to a more organized and efficient sales process.
- **Users report** that while both platforms have similar scores in meeting requirements, SAP Sales Cloud&#39;s overall higher G2 Score reflects greater user satisfaction and a more extensive feature set, particularly for enterprise-level needs. This makes it a more reliable choice for organizations looking for a comprehensive CRM solution.



| | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,002 | 181 | 
| **Largest Market Segment** | Enterprise (43.8% of reviews) | Small-Business (71.1% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial 30 users (14 days) | 

---
## Top Pros & Cons

### SAP Sales Cloud

Pros:
- Ease of Use (101 reviews)
- Integrations (65 reviews)

Cons:
- Learning Curve (86 reviews)
- Limited Customization (49 reviews)

### Upsales Sales and Marketing Platform

Pros:
- Ease of Use (3 reviews)
- Lead Management (3 reviews)

Cons:
- Limited Customization (4 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
  | **Meets Requirements** | 8.5 (711 reviews) | 8.5 (128 reviews) | 
  | **Ease of Use** | 7.9 (724 reviews) | 8.8 (130 reviews) | 
  | **Ease of Setup** | 8.1 (407 reviews) | 8.4 (44 reviews) | 
  | **Ease of Admin** | 8.0 (262 reviews) | 8.6 (40 reviews) | 
  | **Quality of Support** | 8.3 (680 reviews) | 8.9 (117 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (262 reviews) | 8.5 (39 reviews) | 
  | **Product Direction (% positive)** | 8.5 (683 reviews) | 8.4 (120 reviews) | 

---
## Pricing

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Upsales Sales and Marketing Platform

#### Entry-Level Pricing

Plan: Free trial

Price: Free Trial 30 users (14 days)

Description: No credit card needed

Key Features:
- Import ERP data to maximise your trial
- Access the entire system

[Browse all 2 editions](https://www.g2.com/products/upsales-sales-and-marketing-platform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **SAP Sales Cloud** | 8.1/10 | 622 |
| **Upsales Sales and Marketing Platform** | 7.7/10 | 105 |

#### Sales Force Automation

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Contact &amp; Account Management** | 8.3 (480 reviews) ✓ Verified | 8.3 (89 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.2 (314 reviews) | 8.1 (58 reviews) | 
| **Opportunity &amp; Pipeline Mgmt.** | 8.3 (444 reviews) ✓ Verified | 8.4 (86 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (457 reviews) ✓ Verified | 8.5 (90 reviews) ✓ Verified | 
| **Territory &amp; Quota Management** | 8.1 (406 reviews) ✓ Verified | 7.8 (63 reviews) ✓ Verified | 
| **Desktop Integration** | 8.1 (430 reviews) ✓ Verified | 8.2 (65 reviews) ✓ Verified | 
| **Product &amp; Price List Management** | 8.1 (429 reviews) ✓ Verified | 7.7 (66 reviews) ✓ Verified | 
| **Quote &amp; Order Management** | 8.2 (434 reviews) ✓ Verified | 7.8 (68 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (448 reviews) ✓ Verified | 7.8 (65 reviews) | 
| **Contract/License Management** | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Email Marketing** | 7.9 (381 reviews) ✓ Verified | 7.5 (68 reviews) ✓ Verified | 
| **Campaign Management** | 8.2 (305 reviews) | 7.6 (62 reviews) ✓ Verified | 
| **Lead Management** | 8.4 (409 reviews) ✓ Verified | 8.2 (67 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (348 reviews) ✓ Verified | 7.6 (45 reviews) ✓ Verified | 
| **Email Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 

#### Customer Support

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Case Management** | 8.4 (412 reviews) ✓ Verified | 7.8 (55 reviews) | 
| **Customer Support Portal** | 8.2 (422 reviews) ✓ Verified | 7.9 (40 reviews) | 
| **Knowledge Base** | 8.2 (419 reviews) ✓ Verified | Feature Not Available | 
| **Call Center Features** | 8.0 (381 reviews) ✓ Verified | 7.4 (52 reviews) | 
| **Support Analytics** | 8.2 (410 reviews) ✓ Verified | 7.4 (36 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Field Sales Management** | Not enough data | Not enough data | 

#### Reporting &amp; Analytics

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Reporting** | 8.2 (466 reviews) ✓ Verified | 8.1 (70 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (464 reviews) ✓ Verified | 8.3 (80 reviews) ✓ Verified | 
| **Forecasting** | 8.2 (421 reviews) ✓ Verified | 7.7 (69 reviews) ✓ Verified | 

#### Mobile &amp; Social

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Social Collaboration Features** | 8.1 (270 reviews) | Feature Not Available | 
| **Social Network Integration** | 8.0 (217 reviews) | Feature Not Available | 
| **Mobile User Support** | 7.8 (341 reviews) ✓ Verified | 7.4 (55 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Multi-Channel Social Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Customization** | 8.0 (293 reviews) ✓ Verified | 7.2 (35 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (291 reviews) ✓ Verified | 7.7 (36 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (293 reviews) ✓ Verified | 7.7 (36 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (260 reviews) ✓ Verified | 7.5 (26 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.2 (269 reviews) ✓ Verified | 7.1 (24 reviews) ✓ Verified | 
| **Document &amp; Content Mgmt.** | 8.4 (276 reviews) ✓ Verified | 7.2 (29 reviews) | 
| **Performance and Reliability** | 8.3 (299 reviews) ✓ Verified | 7.9 (37 reviews) ✓ Verified | 
| **Output Document Generation** | 8.3 (281 reviews) ✓ Verified | 8.1 (26 reviews) ✓ Verified | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 

#### Integration

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Data Import &amp; Export Tools** | 8.4 (288 reviews) ✓ Verified | 7.4 (38 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (273 reviews) ✓ Verified | 7.4 (30 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.1 (251 reviews) ✓ Verified | 7.4 (30 reviews) ✓ Verified | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Internal Chat Integration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Generative AI

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **AI Text Generation** | 7.5 (138 reviews) | 6.8 (14 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Proposal Generation** | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (42 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (41 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (44 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (43 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (41 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (43 reviews) | Not enough data | 
| **Decision Making** | 7.8 (42 reviews) | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **For Startups** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **For Mac Devices** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Social Profiles** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Brand Tracking** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **SAP Sales Cloud** | N/A | N/A |
| **Upsales Sales and Marketing Platform** | 7.8/10 | 50 |

#### Email Marketing

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 7.2 (29 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 7.6 (32 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 7.2 (29 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 7.4 (27 reviews) ✓ Verified | 

#### Online Marketing

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 8.3 (23 reviews) ✓ Verified | 
| **Dynamic Content** | Not enough data | 7.9 (15 reviews) ✓ Verified | 
| **A/B Testing** | Not enough data | Feature Not Available | 
| **Mobile Optimized** | Not enough data | 7.4 (26 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | Not enough data | 8.0 (11 reviews) | 
| **Conversion Rate Optimization** | Not enough data | Not enough data | 
| **Multivariate Testing** | Not enough data | Not enough data | 

#### Lead Management

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.1 (24 reviews) ✓ Verified | 
| **Data Quality Management** | Not enough data | 7.3 (20 reviews) ✓ Verified | 
| **Segmentation** | Not enough data | 8.5 (26 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | Not enough data | 8.3 (23 reviews) ✓ Verified | 
| **Lead Nurturing** | Not enough data | 8.6 (22 reviews) ✓ Verified | 
| **Online Behavior Tracking** | Not enough data | 8.6 (22 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | Not enough data | 8.3 (23 reviews) ✓ Verified | 
| **CRM Lead Integration** | Not enough data | 8.7 (21 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Social Marketing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Search Marketing** | Not enough data | Not enough data | 
| **SMS Marketing** | Not enough data | Not enough data | 
| **Website Visitor Tracking** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Program Management** | Not enough data | 6.7 (21 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | Not enough data | 8.1 (25 reviews) ✓ Verified | 
| **Calendaring** | Not enough data | Feature Not Available | 
| **Budgeting** | Not enough data | 7.6 (11 reviews) | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Social

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Social Listening** | Not enough data | Feature Not Available | 
| **Social Sharing** | Not enough data | Feature Not Available | 
| **Social Campaigns** | Not enough data | Feature Not Available | 
| **Social Media Engagement** | Not enough data | Feature Not Available | 
| **Social Media Advertising** | Not enough data | Feature Not Available | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 

#### Reporting &amp; Analytics

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Basic Reporting** | Not enough data | 8.0 (27 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 7.6 (26 reviews) ✓ Verified | 
| **ROI Analytics** | Not enough data | 8.0 (19 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 8.1 (23 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | Feature Not Available | 
| **Behavior Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Website Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Sales Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Customization ** | Not enough data | 7.0 (17 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 7.9 (18 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.3 (21 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.0 (10 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 9.0 (8 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.3 (19 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.3 (12 reviews) ✓ Verified | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **List Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 

#### Integration

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | 7.5 (18 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.5 (16 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.1 (13 reviews) ✓ Verified | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Social Promotion** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Mass Texting** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Campaign Scheduling** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Marketing Calendar** | Not enough data | Not enough data | 
| **Customizable CTAs** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **SAP Sales Cloud** | 8.5/10 | 147 |
| **Upsales Sales and Marketing Platform** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (12 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Data Sourcing** | 8.6 (133 reviews) | Not enough data | 
| **Exporting &amp; Sharing Data** | 8.8 (131 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.6 (128 reviews) | Not enough data | 
| **Interactive Dashboards** | 9.0 (131 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (131 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Lead Scoring** | 8.8 (128 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.9 (129 reviews) | Not enough data | 
| **Risk Analysis** | 8.7 (134 reviews) | Not enough data | 
| **Live Forecasting** | 8.9 (136 reviews) | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Competitive Analysis** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Sales Management

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (134 reviews) | Not enough data | 
| **Sales Gamification** | 8.3 (131 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.8 (134 reviews) | Not enough data | 
| **Activity Tracking** | 9.0 (134 reviews) | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Modeling &amp; Simulation** | Not enough data | Not enough data | 
| **Exception Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **&quot;What If&quot; Scenarios** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Graphical Data Presentation** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to SAP Sales Cloud (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Upsales Sales and Marketing Platform (1):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | SAP Sales Cloud | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Small-Business** | 20.0% | 71.1% | 
| **Mid-Market** | 36.2% | 24.3% | 
| **Enterprise** | 43.8% | 4.6% | 

### By Industry

#### SAP Sales Cloud

- **Information Technology and Services:** 13.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.6%
- **Financial Services:** 3.7%
- **Automotive:** 3.2%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil &amp; Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.6%

#### Upsales Sales and Marketing Platform

- **Marketing and Advertising:** 13.4%
- **Computer Software:** 8.7%
- **Accounting:** 7.6%
- **Staffing and Recruiting:** 5.2%
- **Telecommunications:** 4.7%
- **Wholesale:** 4.1%
- **Information Technology and Services:** 3.5%
- **Media Production:** 3.5%
- **Financial Services:** 2.9%
- **Construction:** 2.3%
- **Other:** 44.2%

---
## Alternatives

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13899 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (575 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (945 reviews)

### Alternatives to Upsales Sales and Marketing Platform

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13899 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14900 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14778 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews)
- [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (954 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)

---
## Top Discussions

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate &amp; streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives&#39; performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a &#39;sales CRM&#39;. SAP also has integrated cloud marketing, commerce,..."

### Upsales Sales and Marketing Platform

- Title: [What is the best way to use Upsales and with that said regarding the offers and sales reports? Is it essy to create your own offers in the system?](https://www.g2.com/discussions/what-is-the-best-way-to-use-upsales-and-with-that-said-regarding-the-offers-and-sales-reports-is-it-essy-to-create-your-own-offers-in-the-system) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Upsales is a sales and marketing tool for B2B-businesses. It is easy to use and can be used in the whole sales process, from lead or prospect to customer...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sap-sap-sales-cloud-vs-upsales-sales-and-marketing-platform)

