# SAP Sales Cloud vs Talisma Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Sales Cloud excels in user satisfaction, with many praising its ability to manage pipelines and track customer interactions effectively. Users appreciate the mobile access feature, which allows them to manage deals and customer interactions from anywhere, enhancing their productivity.
- **Users say** that Talisma provides solid customer information management capabilities, particularly with its filtering and search features. However, some users feel it lacks the comprehensive integration and visibility that SAP Sales Cloud offers, which can hinder effective opportunity tracking.
- **Reviewers mention** that SAP Sales Cloud's dashboard is a standout feature, making it easy to submit sales orders and track sales activities. This level of organization and clarity is something that many users find essential for their day-to-day operations.
- **According to verified reviews** , Talisma is noted for its ability to manage customer databases and communication effectively. However, users have expressed a desire for more advanced features that could enhance their overall experience, especially in comparison to the robust functionalities of SAP Sales Cloud.
- **G2 reviewers highlight** that SAP Sales Cloud offers a smoother implementation process, with intuitive onboarding that helps users get up to speed quickly. This contrasts with Talisma, where some users have reported challenges in setup and configuration, which can delay productivity.
- **Users report** that SAP Sales Cloud provides a higher quality of support, with many praising the responsiveness and helpfulness of the support team. In comparison, Talisma's support has received mixed reviews, with some users feeling that it could be improved to better assist them in their needs.



| | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.1 out of 5 | 
| **Total Reviews** | 999 | 25 | 
| **Largest Market Segment** | Enterprise (44.0% of reviews) | Enterprise (62.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### SAP Sales Cloud

Pros:
- Ease of Use (92 reviews)
- Integrations (62 reviews)

Cons:
- Learning Curve (75 reviews)
- Limited Customization (47 reviews)

### Talisma


Cons:
- Slow Loading (1 reviews)

---
## Ratings Comparison
| Rating | SAP Sales Cloud | Talisma | 
|---|---|---|
  | **Meets Requirements** | 8.5 (710 reviews) | 6.9 (24 reviews) | 
  | **Ease of Use** | 7.9 (723 reviews) | 5.8 (24 reviews) | 
  | **Ease of Setup** | 8.1 (406 reviews) | 7.0 (5 reviews) | 
  | **Ease of Admin** | 8.0 (262 reviews) | Not enough data | 
  | **Quality of Support** | 8.3 (679 reviews) | 6.2 (22 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (262 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.5 (682 reviews) | 3.2 (24 reviews) | 

---
## Pricing

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Talisma

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **SAP Sales Cloud** | 8.1/10 | 621 |
| **Talisma** | 6.0/10 | 10 |

#### Sales Force Automation

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Contact & Account Management** | 8.3 (479 reviews) ✓ Verified | 6.0 (8 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.2 (314 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.3 (443 reviews) ✓ Verified | 6.2 (7 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (457 reviews) ✓ Verified | 7.1 (8 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.1 (406 reviews) ✓ Verified | 6.9 (7 reviews) ✓ Verified | 
| **Desktop Integration** | 8.1 (430 reviews) ✓ Verified | 5.3 (6 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.1 (429 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.2 (434 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.2 (448 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Email Marketing** | 7.9 (381 reviews) ✓ Verified | 6.3 (8 reviews) ✓ Verified | 
| **Campaign Management** | 8.2 (305 reviews) | 6.0 (8 reviews) ✓ Verified | 
| **Lead Management** | 8.4 (408 reviews) ✓ Verified | 5.6 (8 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (348 reviews) ✓ Verified | 4.3 (5 reviews) ✓ Verified | 

#### Customer Support

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Case Management** | 8.4 (412 reviews) ✓ Verified | 6.3 (5 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.2 (422 reviews) ✓ Verified | 6.7 (5 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (419 reviews) ✓ Verified | 5.5 (7 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (381 reviews) ✓ Verified | 6.4 (6 reviews) ✓ Verified | 
| **Support Analytics** | 8.2 (410 reviews) ✓ Verified | 6.1 (6 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Reporting** | 8.2 (466 reviews) ✓ Verified | 6.7 (7 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (464 reviews) ✓ Verified | 5.3 (6 reviews) ✓ Verified | 
| **Forecasting** | 8.2 (421 reviews) ✓ Verified | 5.0 (6 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Social Collaboration Features** | 8.1 (270 reviews) | Not enough data | 
| **Social Network Integration** | 8.0 (217 reviews) | Not enough data | 
| **Mobile User Support** | 7.8 (341 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Customization** | 8.0 (293 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.3 (290 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.5 (293 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (260 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.2 (269 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.4 (276 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.3 (299 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.3 (281 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (288 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.2 (272 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.1 (251 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **AI Text Generation** | 7.5 (138 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (42 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (41 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (44 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (43 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (41 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (43 reviews) | Not enough data | 
| **Decision Making** | 7.8 (42 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **SAP Sales Cloud** | 8.5/10 | 147 |
| **Talisma** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (12 reviews) | Not enough data | 

#### Data Sourcing

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Data Sourcing** | 8.6 (133 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.8 (131 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.6 (128 reviews) | Not enough data | 
| **Interactive Dashboards** | 9.0 (131 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (131 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Lead Scoring** | 8.8 (128 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.9 (129 reviews) | Not enough data | 
| **Risk Analysis** | 8.7 (134 reviews) | Not enough data | 
| **Live Forecasting** | 8.9 (136 reviews) | Not enough data | 

#### Sales Management

| Feature | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (134 reviews) | Not enough data | 
| **Sales Gamification** | 8.3 (131 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.8 (134 reviews) | Not enough data | 
| **Activity Tracking** | 9.0 (134 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to SAP Sales Cloud (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SAP Sales Cloud | Talisma | 
|---|---|---|
| **Small-Business** | 20.0% | 0% | 
| **Mid-Market** | 36.0% | 37.5% | 
| **Enterprise** | 44.0% | 62.5% | 

### By Industry

#### SAP Sales Cloud

- **Information Technology and Services:** 13.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.6%
- **Financial Services:** 3.7%
- **Automotive:** 3.3%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil & Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.6%

#### Talisma

- **Higher Education:** 41.7%
- **Education Management:** 41.7%
- **E-Learning:** 8.3%
- **Insurance:** 4.2%
- **Consumer Electronics:** 4.2%

---
## Alternatives

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25796 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13813 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3048 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1429 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)

### Alternatives to Talisma

- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13813 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25796 reviews)
- [Oracle Siebel](https://www.g2.com/products/oracle-siebel/reviews) — 3.5/5 stars (465 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3048 reviews)
- [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (512 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)

---
## Top Discussions

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..."

### Talisma

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sap-sap-sales-cloud-vs-talisma)