# SAP Sales Cloud vs Salesboom Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Sales Cloud excels in providing a comprehensive view of customer interactions and sales pipelines. Users appreciate its ability to keep all customer data, leads, and sales activities in one place, which enhances efficiency in tracking opportunities and following up.
- **Users say** that Salesboom shines in its ease of use and communication capabilities. Many find it effective for managing tasks and connecting with clients globally, highlighting its stability and the ability to save unlimited customer contacts for real-time communication.
- **According to verified reviews** , SAP Sales Cloud offers robust mobile access, allowing users to manage deals and customer interactions from anywhere. This feature is particularly praised by those who need flexibility in their sales processes.
- **Reviewers mention** that Salesboom's strong performance in customer support and ease of administration makes it a favorable choice for small businesses. Users appreciate the intuitive setup and the quality of support, which contributes to a smoother operational experience.
- **G2 reviewers highlight** that while SAP Sales Cloud has a higher overall satisfaction score, Salesboom's recent feedback indicates a strong user experience, particularly in task management and communication, making it a solid option for smaller teams.
- **Users report** that SAP Sales Cloud's dashboard and reporting features are standout elements, providing clear visibility and insights that aid in better planning and coordination, which is essential for larger enterprises looking to optimize their sales strategies.



| | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 998 | 24 | 
| **Largest Market Segment** | Enterprise (44.0% of reviews) | Small-Business (61.9% of reviews) | 
| **Entry Level Price** | No pricing available | $14.70 user/month | 

---
## Top Pros & Cons

### SAP Sales Cloud

Pros:
- Ease of Use (92 reviews)
- Integrations (62 reviews)

Cons:
- Learning Curve (75 reviews)
- Limited Customization (47 reviews)

### Salesboom

**Not enough data**

---
## Ratings Comparison
| Rating | SAP Sales Cloud | Salesboom | 
|---|---|---|
  | **Meets Requirements** | 8.5 (709 reviews) | 9.0 (21 reviews) | 
  | **Ease of Use** | 7.9 (722 reviews) | 8.7 (21 reviews) | 
  | **Ease of Setup** | 8.1 (406 reviews) | 8.7 (9 reviews) | 
  | **Ease of Admin** | 8.0 (262 reviews) | 9.2 (8 reviews) | 
  | **Quality of Support** | 8.3 (679 reviews) | 9.2 (21 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (262 reviews) | 9.6 (9 reviews) | 
  | **Product Direction (% positive)** | 8.5 (681 reviews) | 8.3 (21 reviews) | 

---
## Pricing

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Salesboom

#### Entry-Level Pricing

Plan: Team

Price: $14.70 user/month

Description: Team Edition gives you competitive, cutting edge Sales Force Automation, Customer Service, and employee collaboration tools that will help you sell and retain more customers.


[Browse all 3 editions](https://www.g2.com/products/salesboom/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **SAP Sales Cloud** | 8.1/10 | 620 |
| **Salesboom** | 8.6/10 | 19 |

#### Sales Force Automation

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Contact & Account Management** | 8.3 (478 reviews) ✓ Verified | 9.4 (16 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (313 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 8.3 (442 reviews) ✓ Verified | 8.8 (15 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (456 reviews) ✓ Verified | 8.3 (16 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.1 (405 reviews) ✓ Verified | 8.8 (10 reviews) ✓ Verified | 
| **Desktop Integration** | 8.1 (429 reviews) ✓ Verified | 8.3 (9 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.1 (428 reviews) ✓ Verified | 8.5 (11 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.2 (433 reviews) ✓ Verified | 9.0 (12 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (447 reviews) ✓ Verified | 9.5 (10 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Email Marketing** | 7.9 (380 reviews) ✓ Verified | 9.4 (11 reviews) ✓ Verified | 
| **Campaign Management** | 8.2 (304 reviews) | 9.1 (11 reviews) ✓ Verified | 
| **Lead Management** | 8.4 (407 reviews) ✓ Verified | 8.8 (15 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (347 reviews) ✓ Verified | 9.2 (11 reviews) ✓ Verified | 

#### Customer Support

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Case Management** | 8.4 (411 reviews) ✓ Verified | 8.5 (12 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.2 (421 reviews) ✓ Verified | 8.1 (9 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (418 reviews) ✓ Verified | 8.9 (9 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (380 reviews) ✓ Verified | 8.5 (10 reviews) ✓ Verified | 
| **Support Analytics** | 8.2 (409 reviews) ✓ Verified | 9.0 (10 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Reporting** | 8.2 (465 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (463 reviews) ✓ Verified | 8.3 (11 reviews) ✓ Verified | 
| **Forecasting** | 8.2 (420 reviews) ✓ Verified | 9.2 (10 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Social Collaboration Features** | 8.1 (269 reviews) | 7.6 (9 reviews) ✓ Verified | 
| **Social Network Integration** | 8.0 (216 reviews) | 7.2 (9 reviews) ✓ Verified | 
| **Mobile User Support** | 7.8 (340 reviews) ✓ Verified | 6.9 (9 reviews) ✓ Verified | 

#### Platform

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Customization** | 8.0 (292 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.3 (289 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.5 (292 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (259 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.3 (268 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.4 (275 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.3 (298 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.3 (280 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (287 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.1 (250 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **AI Text Generation** | 7.6 (137 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (42 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (41 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (44 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (43 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (41 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (43 reviews) | Not enough data | 
| **Decision Making** | 7.8 (42 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **SAP Sales Cloud** | N/A | N/A |
| **Salesboom** | 8.8/10 | 12 |

#### Agentic AI - Email Tracking

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Open Rates** | Not enough data | 8.7 (10 reviews) | 
| **Link Activity** | Not enough data | 8.1 (9 reviews) | 
| **Attachment Activity** | Not enough data | 8.3 (10 reviews) | 

#### Customizations

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.2 (11 reviews) | 
| **Email Scheduling** | Not enough data | 9.2 (10 reviews) | 
| **Notifications** | Not enough data | 9.2 (10 reviews) | 
| **Email Categorization** | Not enough data | 9.3 (10 reviews) | 
| **Templates** | Not enough data | 8.5 (9 reviews) | 

#### Generative AI

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **SAP Sales Cloud** | 8.5/10 | 147 |
| **Salesboom** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (12 reviews) | Not enough data | 

#### Data Sourcing

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Data Sourcing** | 8.6 (133 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.8 (131 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.6 (128 reviews) | Not enough data | 
| **Interactive Dashboards** | 9.0 (131 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (131 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Lead Scoring** | 8.8 (128 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.9 (129 reviews) | Not enough data | 
| **Risk Analysis** | 8.7 (134 reviews) | Not enough data | 
| **Live Forecasting** | 8.9 (136 reviews) | Not enough data | 

#### Sales Management

| Feature | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (134 reviews) | Not enough data | 
| **Sales Gamification** | 8.3 (131 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.8 (134 reviews) | Not enough data | 
| **Activity Tracking** | 9.0 (134 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to SAP Sales Cloud (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Salesboom (1):** [Email Tracking Software](https://www.g2.com/categories/email-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | SAP Sales Cloud | Salesboom | 
|---|---|---|
| **Small-Business** | 20.0% | 61.9% | 
| **Mid-Market** | 36.0% | 23.8% | 
| **Enterprise** | 44.0% | 14.3% | 

### By Industry

#### SAP Sales Cloud

- **Information Technology and Services:** 14.0%
- **Computer Software:** 4.9%
- **Accounting:** 4.7%
- **Financial Services:** 3.7%
- **Automotive:** 3.3%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil & Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.5%

#### Salesboom

- **Internet:** 13.6%
- **Retail:** 9.1%
- **Financial Services:** 9.1%
- **Computer Software:** 4.5%
- **Construction:** 4.5%
- **Consumer Services:** 4.5%
- **Defense & Space:** 4.5%
- **Design:** 4.5%
- **Education Management:** 4.5%
- **Events Services:** 4.5%
- **Other:** 36.4%

---
## Alternatives

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25794 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (951 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)

### Alternatives to Salesboom

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25794 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1113 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)

---
## Top Discussions

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..."

### Salesboom

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sap-sap-sales-cloud-vs-salesboom)