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# SAP Sales Cloud vs Salesforce Sales Cloud Comparison - What are their main differences?

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SAP Sales CloudSalesforce Sales Cloud[+ Add Product](#)

Reviews

**SAP Sales Cloud** [

4.2/5(1,002)

](https://www.g2.com/products/sap-sap-sales-cloud/reviews#reviews)

**Salesforce Sales Cloud** [

4.4/5(27,575)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews#reviews)

Pricing

**SAP Sales Cloud**
Free Trial

No pricing available

**Salesforce Sales Cloud**
Free Trial

**$25.00** 1 User Per Month · Starter Edition

**Pricing Insights**
from reviews

Time to Implement

**SAP Sales Cloud**
5 months

Based on 22 responses

**Salesforce Sales Cloud**
5 months

Based on 1359 responses

Return on Investment

**SAP Sales Cloud**
19 months

Based on 21 responses

**Salesforce Sales Cloud**
14 months5 months sooner

Based on 1132 responses

Perceived Cost

**SAP Sales Cloud**
$$$$$

**Salesforce Sales Cloud**
$$$$$

Average Discount

**SAP Sales Cloud**
13%

**Salesforce Sales Cloud**
16%3% more

 ![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud")

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

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Pros & Cons

**SAP Sales Cloud**
[
Ease of Use (92)
](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640458&qs=pros-and-cons#reviews)[
Integrations (62)
](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640862&qs=pros-and-cons#reviews)[
Learning Curve (75)
](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1639269&qs=pros-and-cons#reviews)[
Limited Customization (47)
](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640554&qs=pros-and-cons#reviews)

**Salesforce Sales Cloud**
[
Ease of Use (2064)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701944&qs=pros-and-cons#reviews)[
Features (1726)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699954&qs=pros-and-cons#reviews)[
Learning Curve (1091)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699554&qs=pros-and-cons#reviews)[
Limitations (791)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701094&qs=pros-and-cons#reviews)

Integrations

**SAP Sales Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_558e0aa21ea4876096e0aff8f8e3b4dc/blackline-blackline-financial-close-management.jpg "Product Avatar Image")

BlackLine Financial Close...

](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8f6c35d58aad848b4ff58f1cae5a3ff/deskpro.png "Product Avatar Image")

Deskpro

](https://www.g2.com/products/deskpro/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/sap-sap-sales-cloud/integrations)

**Salesforce Sales Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-revenue-marketing.png "Product Avatar Image")

6sense Revenue Marketing

](https://www.g2.com/products/6sense-revenue-marketing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-sales.png "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[
View all
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations)

Screenshots

**SAP Sales Cloud**
 ![SAP Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1326579/digital-selling-cal-and-calendar.jpg)

**Salesforce Sales Cloud**
 ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png)

Ratings

Meets Requirements

**SAP Sales Cloud**

8.5

8.5713

**Salesforce Sales Cloud**

8.8

8.814,311

Ease of Use

**SAP Sales Cloud**

7.9

7.9726

**Salesforce Sales Cloud**

8.2

8.219,566

Ease of Setup

**SAP Sales Cloud**

8.1

8.1409

**Salesforce Sales Cloud**

7.8

7.810,464

Ease of Admin

**SAP Sales Cloud**

8.0

8.0265

**Salesforce Sales Cloud**

7.9

7.94,575

Quality of Support

**SAP Sales Cloud**

8.3

8.3682

**Salesforce Sales Cloud**

8.1

8.112,508

Has the product been a good partner in doing business?

**SAP Sales Cloud**

8.5

8.5265

**Salesforce Sales Cloud**

8.4

8.44,541

Product Direction (% positive)

**SAP Sales Cloud**

8.5

8.5685

**Salesforce Sales Cloud**

8.3

8.313,892

Features

CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);)

8.1

626

8.7

12,728

Sales Force Automation

Contact & Account Management

8.3

480

|

Verified

8.8(won by 0.5)

9921

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Partner Relationship Mgmt. (PRM)

8.2

313

8.3(won by 0.1)

6417

|

Verified

Opportunity & Pipeline Mgmt.

8.3

445

|

Verified

8.8(won by 0.5)

9866

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Task / Activity Management

8.3(tied score)

458

|

Verified

8.3(tied score)

9711

|

Verified

Territory & Quota Management

8.1(won by 0.1)

404

|

Verified

8.0

7346

|

Verified

Desktop Integration

8.1

428

|

Verified

8.2(won by 0.1)

7645

|

Verified

Product & Price List Management

8.1(won by 0.1)

426

|

Verified

8.0

6778

|

Verified

Quote & Order Management

8.2(won by 0.1)

431

|

Verified

8.1

6709

|

Verified

Customer Contract Management

8.2

446

|

Verified

8.3(won by 0.1)

7430

|

Verified

Contract/License Management

Not enough data

9.4(won by default)

8

Marketing Automation

Email Marketing

7.9

380

|

Verified

8.0(won by 0.1)

6692

|

Verified

Campaign Management

8.2(won by 0.1)

304

8.1

7018

|

Verified

Lead Management

8.4

408

|

Verified

8.5(won by 0.1)

8288

|

Verified

Marketing ROI Analytics

8.1(won by 0.2)

346

|

Verified

7.9

5434

Email Management

Not enough data

8.3(won by default)

7

Deal Management

Not enough data

9.6(won by default)

22

File Management

Not enough data

Not enough data

Customer Support

Case Management

8.4(won by 0.1)

410

|

Verified

8.3

6862

|

Verified

Customer Support Portal

8.2(won by 0.1)

420

|

Verified

8.1

6387

|

Verified

Knowledge Base

8.2(tied score)

417

|

Verified

8.2(tied score)

6802

|

Verified

Call Center Features

8.0(tied score)

380

|

Verified

8.0(tied score)

5505

|

Verified

Support Analytics

8.2(tied score)

408

|

Verified

8.2(tied score)

5988

|

Verified

Workflow Management

Not enough data

9.7(won by default)

66

Opportunity Management

Not enough data

9.8(won by default)

42

Sales Pipeline Management

Not enough data

9.8(won by default)

140

Reporting/Analytics

Not enough data

9.3(won by default)

209

Calendar Management

Not enough data

9.2(won by default)

10

Pipeline Management

Not enough data

9.7(won by default)

110

Content Management

Not enough data

10.0(won by default)

5

Communication Management

Not enough data

9.7(won by default)

18

Visual Analytics

Not enough data

9.7(won by default)

16

Template Management

Not enough data

7.2(won by default)

6

Predictive Analytics

Not enough data

9.3(won by default)

37

Document Management

Not enough data

10.0(won by default)

7

Commission Management

Not enough data

8.3(won by default)

6

Field Sales Management

Not enough data

8.8(won by default)

8

Channel Management

Not enough data

Not enough data

Reporting & Analytics

Reporting

8.2

465

|

Verified

8.5(won by 0.3)

9215

|

Verified

Dashboards

8.2

462

|

Verified

8.5(won by 0.3)

9294

|

Verified

Forecasting

8.2(tied score)

420

|

Verified

8.2(tied score)

7580

|

Verified

Mobile & Social

Social Collaboration Features

8.1(won by 0.2)

269

7.9

5647

|

Verified

Social Network Integration

8.0(won by 0.2)

216

7.8

5248

|

Verified

Mobile User Support

7.8(won by 0.1)

340

|

Verified

7.7

6122

|

Verified

Third-Party Integrations

Not enough data

7.8(won by default)

47

Social Media Integration

Not enough data

8.3(won by default)

5

Customer Support

Not enough data

Not enough data

Multi-Channel Social Integration

Not enough data

Not enough data

Platform

Customization

8.0

293

|

Verified

8.5(won by 0.5)

4032

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Workflow Capability

8.3

290

|

Verified

8.6(won by 0.3)

4009

|

Verified

User, Role, and Access Management

8.5

292

|

Verified

8.6(won by 0.1)

3710

|

Verified

Internationalization

8.3

259

|

Verified

8.4(won by 0.1)

2913

|

Verified

Sandbox / Test Environments

8.2

268

|

Verified

8.5(won by 0.3)

3207

|

Verified

Document & Content Mgmt.

8.4(won by 0.3)

275

|

Verified

8.1

3219

|

Verified

Performance and Reliability

8.3

298

|

Verified

8.7(won by 0.4)

3917

|

Verified

Output Document Generation

8.3(won by 0.2)

279

|

Verified

8.1

3038

Mobile Access

Not enough data

7.6(won by default)

31

Lead Generation

Not enough data

9.9(won by default)

133

Integration

Data Import & Export Tools

8.4

287

|

Verified

8.5(won by 0.1)

2633

|

Verified

Integration APIs

8.2

272

|

Verified

8.5(won by 0.3)

3235

|

Verified

Breadth of Partner Applications

8.1

250

|

Verified

8.5(won by 0.4)

2955

|

Verified

Third-Party Integration

Not enough data

8.1(won by default)

175

Internal Chat Integration

Not enough data

9.0(won by default)

10

Collaboration Tools

Not enough data

9.9(won by default)

40

Prospecting Tools

Not enough data

10.0(won by default)

20

Real-Time Data

Not enough data

10.0(won by default)

29

Generative AI

AI Text Generation

7.5

138

7.7(won by 0.2)

944

Generative AI

Not enough data

8.4(won by default)

107

Proposal Generation

Not enough data

Not enough data

Agentic AI - CRM

Autonomous Task Execution

7.0

42

8.4(won by 1.4)

390

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-step Planning

7.3

41

8.1(won by 0.8)

267

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Cross-system Integration

7.7

43

8.4(won by 0.7)

308

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Adaptive Learning

7.4

43

8.1(won by 0.7)

242

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Natural Language Interaction

7.6

41

8.2(won by 0.6)

274

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Proactive Assistance

7.6

42

8.4(won by 0.8)

310

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Decision Making

7.8

42

8.3(won by 0.5)

282

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Calendar/Reminder System

Not enough data

9.2(won by default)

6

Additional Functionality

Search/Filter

Not enough data

8.6(won by default)

53

Alerts/Notifications

Not enough data

7.0(won by default)

9

Data Import/Export

Not enough data

7.5(won by default)

6

Lead Capture

Not enough data

10.0(won by default)

7

Pipeline Reports

Not enough data

9.6(won by default)

27

Segmentation

Not enough data

10.0(won by default)

6

Customizable Fields

Not enough data

7.3(won by default)

13

Role-Based Permissions

Not enough data

7.3(won by default)

15

Interaction Tracking

Not enough data

9.6(won by default)

28

CRM

Not enough data

10.0(won by default)

35

AI Copilot

Not enough data

9.0(won by default)

56

Contact Database

Not enough data

9.8(won by default)

22

Quotes/Estimates

Not enough data

9.4(won by default)

8

Multi-Channel Communication

Not enough data

10.0(won by default)

6

Lead Qualification

Not enough data

9.8(won by default)

15

Sales Reports

Not enough data

9.0(won by default)

10

Customer Journey Mapping

Not enough data

9.2(won by default)

10

Lead Scoring

Not enough data

9.2(won by default)

18

Data Security

Not enough data

8.1(won by default)

26

Customizable Reports

Not enough data

6.3(won by default)

21

Performance Metrics

Not enough data

10.0(won by default)

18

Activity Tracking

Not enough data

9.4(won by default)

14

Reporting & Statistics

Not enough data

9.3(won by default)

5

Landing Pages/Web Forms

Not enough data

9.0(won by default)

5

Lead Nurturing

Not enough data

9.6(won by default)

8

Prioritization

Not enough data

9.6(won by default)

27

Web-based Deployment

Not enough data

9.5(won by default)

7

Customer Database

Not enough data

9.5(won by default)

11

Mobile App

Not enough data

7.6(won by default)

13

Email Sequences

Not enough data

7.3(won by default)

5

Lead Assignment

Not enough data

10.0(won by default)

6

For Small Businesses

Not enough data

8.3(won by default)

6

Live Chat

Not enough data

9.0(won by default)

5

Data Visualization

Not enough data

8.8(won by default)

7

Monitoring

Not enough data

7.8(won by default)

17

Engagement Tracking

Not enough data

8.3(won by default)

5

Customer Engagement

Not enough data

10.0(won by default)

6

Workflow Automation

Not enough data

9.8(won by default)

279

Batch Processing

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

For Startups

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

For Mac Devices

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Customer Social Profiles

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.5

148

8.5

1,212

Agentic AI - Sales Analytics

Autonomous Task Execution

7.8

12

8.4(won by 0.6)

79

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Cross-system Integration

7.9

11

8.7(won by 0.8)

81

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Adaptive Learning

7.8

12

8.4(won by 0.6)

80

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Natural Language Interaction

7.6

12

8.4(won by 0.8)

79

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Proactive Assistance

7.7

13

8.3(won by 0.6)

80

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integrations

Not enough data

9.3(won by default)

5

CRM Integration

Not enough data

8.3(won by default)

5

Data Sourcing

Data Sourcing

8.6(won by 0.1)

133

8.5

969

Exporting & Sharing Data

8.8(won by 0.1)

132

8.7

998

Multi-Device Data Visualization

8.6(won by 0.2)

128

8.4

901

Interactive Dashboards

9.0(won by 0.3)

132

8.7

1029

Data Segmentation

8.6(tied score)

131

8.6(tied score)

962

Predictive Analytics

Lead Scoring

8.8(won by 0.4)

129

8.4

948

Opportunity Scoring

8.9(won by 0.3)

129

8.6

963

Risk Analysis

8.7(won by 0.6)

134

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

855

Live Forecasting

8.9(won by 0.6)

136

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

895

Budgeting/Forecasting

Not enough data

Not enough data

Correlation Analysis

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Sales Management

Live Pipeline Management

8.6

134

8.7(won by 0.1)

985

Sales Gamification

8.3(won by 0.2)

131

8.1

855

Account-Based Analytics

8.7(won by 0.1)

135

8.6

979

Activity Tracking

9.0(won by 0.2)

134

8.8

1048

Predictive Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Additional Functionality

Dynamic Modeling

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Modeling & Simulation

Not enough data

Not enough data

Exception Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Graphical Data Presentation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Location Intelligence[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

8.4

45

Cartography

Geographic Maps

Not enough data

8.6(won by default)

35

Vector Mapping 

Not enough data

8.4(won by default)

31

Data Visualization

Not enough data

8.6(won by default)

35

Overlaying

Not enough data

8.3(won by default)

35

Data Mapping

Not enough data

Not enough data

Analysis

Predictive Analytics

Not enough data

8.2(won by default)

28

Distance Analysis 

Not enough data

8.4(won by default)

35

Spatial Analysis

Not enough data

8.3(won by default)

31

Data Stream

Not enough data

8.4(won by default)

30

Demographic Data

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Trade Area Analysis

Not enough data

Not enough data

Reporting

Data Transformation

Not enough data

8.6(won by default)

29

WYSIWYG Design

Not enough data

8.3(won by default)

24

API Integrations

Not enough data

8.6(won by default)

22

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Geocoding

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Database Support

Not enough data

Not enough data

2D/3D Designing

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geofencing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

CAD Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

Not enough data

8.8

442

Lead Facilitation

Customer-facing Chatbot

Not enough data

8.5(won by default)

272

Lead Qualification

Not enough data

8.8(won by default)

299

Lead Follow-up

Not enough data

8.8(won by default)

322

Meeting Scheduling 

Not enough data

8.6(won by default)

291

Organization

Opportunity and Pipeline Management 

Not enough data

9.0(won by default)

359

Data Entry

Not enough data

8.8(won by default)

353

Integrations / APIs

Not enough data

8.9(won by default)

345

Third-Party Integrations

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Call Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Performance Analysis

Coaching 

Not enough data

8.4(won by default)

288

Peformance Tracking

Not enough data

8.8(won by default)

309

Email Tracking

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Sales Analysis

ROI Forecasting 

Not enough data

8.4(won by default)

283

Sales Forecasting 

Not enough data

8.8(won by default)

303

Generative AI

AI Text Generation

Not enough data

8.5(won by default)

126

AI Text Summarization

Not enough data

8.5(won by default)

126

Generative AI

Not enough data

Not enough data

Agentic AI - AI Sales Assistant

Autonomous Task Execution

Not enough data

9.2(won by default)

32

Multi-step Planning

Not enough data

9.2(won by default)

30

Cross-system Integration

Not enough data

9.0(won by default)

28

Adaptive Learning

Not enough data

8.9(won by default)

28

Natural Language Interaction

Not enough data

9.4(won by default)

29

Proactive Assistance

Not enough data

9.0(won by default)

28

Decision Making

Not enough data

9.3(won by default)

30

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Email Response Control

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

AI Writing Assistant

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Lead Engagement

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Omnichannel Outreach

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

Not enough data

8.4

640

Integrated Workflows

Task Management

Not enough data

8.7(won by default)

522

Email Tracking/Automation

Not enough data

8.5(won by default)

510

Calls and Voice

Not enough data

8.1(won by default)

465

Other Outreach Options 

Not enough data

8.1(won by default)

459

CRM Integration

Not enough data

8.9(won by default)

526

Calendar

Not enough data

8.4(won by default)

468

Shared Records

Not enough data

8.6(won by default)

481

Business Process Automation

Not enough data

10.0(won by default)

6

Sales Pipeline Management

Not enough data

9.3(won by default)

5

Performance Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Repeatability and Reportability

Content Management

Not enough data

8.4(won by default)

482

Workflow Management

Not enough data

8.7(won by default)

505

Workflow Performance

Not enough data

8.7(won by default)

499

Sales Coaching and Insights

Not enough data

8.3(won by default)

483

Gamification

Not enough data

7.8(won by default)

414

AI and Automation

Lead Prioritization

Not enough data

8.5(won by default)

463

Lead Scoring

Not enough data

8.4(won by default)

471

Best Time of Day Scheduling

Not enough data

8.3(won by default)

426

Buyer Intelligence

Not enough data

8.0(won by default)

430

Machine Learning

Not enough data

7.8(won by default)

416

Generative AI

AI Text Generation

Not enough data

7.4(won by default)

268

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Agentic AI - Sales Engagement

Autonomous Task Execution

Not enough data

8.3(won by default)

90

Multi-step Planning

Not enough data

8.5(won by default)

89

Cross-system Integration

Not enough data

8.6(won by default)

88

Adaptive Learning

Not enough data

8.4(won by default)

89

Natural Language Interaction

Not enough data

8.4(won by default)

89

Proactive Assistance

Not enough data

8.2(won by default)

89

Decision Making

Not enough data

8.6(won by default)

89

Strategic Planning

Not enough data

Not enough data

Additional Functionality

Prospecting Tools

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

8.9

185

Call Analytics

Call Recording

Not enough data

8.7(won by default)

133

Machine Learning

Not enough data

8.6(won by default)

137

Call Analysis

Not enough data

8.7(won by default)

134

Lead Qualification

Not enough data

8.9(won by default)

134

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Artificial Intelligence - Conversation Intelligence

Customer Scoring

Not enough data

8.7(won by default)

142

Speech-to-Text

Not enough data

8.7(won by default)

126

Sentiment Analysis

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

8.3(won by default)

60

Generative AI

Not enough data

Not enough data

Agentic AI - Conversation Intelligence

Autonomous Task Execution

Not enough data

8.7(won by default)

14

Multi-step Planning

Not enough data

9.1(won by default)

15

Cross-system Integration

Not enough data

9.3(won by default)

15

Adaptive Learning

Not enough data

9.2(won by default)

15

Natural Language Interaction

Not enough data

8.8(won by default)

14

Proactive Assistance

Not enough data

8.9(won by default)

15

Decision Making

Not enough data

9.1(won by default)

15

Third-Party Integrations

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Text Mining

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Revenue Operations & Intelligence (RO&I)[Hide 26 FeaturesShow 26 Features](javascript:void(0);)

Not enough data

8.4

88

Revenue Sourcing and Forecasting

Revenue History

Not enough data

8.7(won by default)

69

Pipeline Management

Not enough data

8.6(won by default)

72

Dashboard Analytics

Not enough data

8.8(won by default)

72

Multi-Device Data Visualization

Not enough data

8.6(won by default)

65

Data Segmentation

Not enough data

8.6(won by default)

69

Predictive Forecasting

Not enough data

8.4(won by default)

60

Revenue Operations Cadence

Not enough data

8.2(won by default)

60

CRM Data Enrichment

Calendar Sync

Not enough data

8.1(won by default)

66

Email Activity Capture

Not enough data

8.4(won by default)

64

Conversation Intelligence

Not enough data

8.2(won by default)

61

Marketing Leads

Not enough data

8.2(won by default)

68

Contact Capture

Not enough data

8.5(won by default)

58

Account Management

Nonengaged Accounts

Not enough data

8.3(won by default)

65

Account optimization

Not enough data

8.1(won by default)

66

Historical Patterns

Not enough data

8.1(won by default)

62

Rep Performance

Not enough data

8.3(won by default)

62

Account Engagement

Not enough data

8.7(won by default)

58

Historical Win/Loss Patterns

Not enough data

8.4(won by default)

58

Agentic AI - Revenue Operations & Intelligence (RO&I)

Autonomous Task Execution

Not enough data

8.1(won by default)

24

Cross-system Integration

Not enough data

8.5(won by default)

25

Adaptive Learning

Not enough data

8.5(won by default)

23

Proactive Assistance

Not enough data

8.2(won by default)

23

Decision Making

Not enough data

8.4(won by default)

25

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Field Sales[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

8.6

40

Territory Mapping

Custom Territory Mapping

Not enough data

8.7(won by default)

31

Strategic Selling

Not enough data

8.6(won by default)

29

Automatic Rep Assignment

Not enough data

8.4(won by default)

29

Route Planning

Lead Priority

Not enough data

8.9(won by default)

28

Optimized Sales Routes

Not enough data

9.0(won by default)

30

Map Directions

Not enough data

9.1(won by default)

31

Sales Performance Management

Gamification

Not enough data

8.3(won by default)

26

Performance Dashboards

Not enough data

8.3(won by default)

29

Sales Rep Tracker

Not enough data

9.0(won by default)

29

Presentation and Forms

Video and Interactive Media

Not enough data

8.0(won by default)

25

Digital Contracts

Not enough data

8.2(won by default)

28

E-signature

Not enough data

8.5(won by default)

28

Additional Functionality

Customer History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Payment Collection in the Field

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Territory Management

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

Not enough data

8.3

186

Integrations

MS Teams Integration

Not enough data

8.1(won by default)

159

Email Integration

Not enough data

8.6(won by default)

161

Zoom Integration

Not enough data

8.1(won by default)

160

Google Meet Integration

Not enough data

8.1(won by default)

159

Salesforce Integration

Not enough data

8.9(won by default)

164

Third-Party Integrations

Not enough data

Not enough data

Branding & Customizatio

Custom Booking Page

Not enough data

8.1(won by default)

154

Personalized Links

Not enough data

8.2(won by default)

158

Personalized Web Embed

Not enough data

8.3(won by default)

157

Online Booking

Not enough data

Not enough data

Room Booking

Not enough data

Not enough data

Automatic Rules & Configurations

Set Working Hours

Not enough data

8.4(won by default)

158

Automatic Updates

Not enough data

8.3(won by default)

158

Buffer Times

Not enough data

8.1(won by default)

160

Real-Time Updates

Not enough data

Not enough data

Agentic AI - Business Scheduling

Autonomous Task Execution

Not enough data

8.5(won by default)

35

Multi-step Planning

Not enough data

8.5(won by default)

36

Additional Functionality

Task Scheduling

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Shift Swapping

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Real-time Scheduling

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Resource Scheduling

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Absence Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Class Scheduling

Not enough data

Not enough data

Employee Scheduling

Not enough data

Not enough data

Facility Scheduling

Not enough data

Not enough data

Booking Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Group Scheduling

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Time Zone Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Sales Planning[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

8.5

204

Sales Performance Features - Sales Planning

Account Scoring

Not enough data

8.5(won by default)

174

Revenue Planning

Not enough data

8.6(won by default)

164

Account Segmentation

Not enough data

8.5(won by default)

168

Sales Performance

Not enough data

8.7(won by default)

172

Sales Forecasting

Not enough data

8.6(won by default)

172

Integrations

Not enough data

8.8(won by default)

170

Scenario Modeling

Not enough data

8.2(won by default)

163

Territory Management - Sales Planning

Territory Management

Not enough data

8.6(won by default)

165

Territory Planning

Not enough data

8.5(won by default)

171

Quota & Capacity Management - Sales Planning

Quota Management

Not enough data

8.4(won by default)

167

Capacity Management

Not enough data

8.4(won by default)

175

Quota Planning

Not enough data

8.4(won by default)

167

Agentic AI - Sales Planning

Autonomous Task Execution

Not enough data

8.5(won by default)

59

Multi-step Planning

Not enough data

8.6(won by default)

57

Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

Not enough data

8.5

519

Agentic AI - Lead Scoring

Autonomous Task Execution

Not enough data

7.9(won by default)

56

Cross-system Integration

Not enough data

8.2(won by default)

55

Adaptive Learning

Not enough data

7.9(won by default)

56

Decision Making

Not enough data

8.2(won by default)

57

AI/Machine Learning

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Attribution

Lead Opportunity

Not enough data

8.9(won by default)

455

Lead Assignment

Not enough data

8.9(won by default)

461

Pipeline Acceleration

Not enough data

8.6(won by default)

436

Discovery

Lead Management

Not enough data

8.9(won by default)

465

Scoring/Ranking

Not enough data

8.6(won by default)

455

Lead Context

Not enough data

8.6(won by default)

432

Pipeline Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Management

Conversion Viability

Not enough data

8.5(won by default)

419

Workflow

Not enough data

8.6(won by default)

441

Platform

Data Synchronization

Not enough data

8.6(won by default)

431

Analysis

Not enough data

8.6(won by default)

432

Sales Trend Analysis

Not enough data

Not enough data

Demographic/Firmographic Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multiple Scoring Models

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Data Enrichment

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);)

Not enough data

8.5

689

Agentic AI - Sales Performance Management

Autonomous Task Execution

Not enough data

8.5(won by default)

69

Natural Language Interaction

Not enough data

8.6(won by default)

69

Proactive Assistance

Not enough data

8.5(won by default)

69

Incentives

Badges

Not enough data

8.2(won by default)

432

Triggers

Not enough data

8.4(won by default)

495

Commission Calculator

Not enough data

8.0(won by default)

430

Leaderboards

Not enough data

8.5(won by default)

507

Personalization

Profiles

Not enough data

8.6(won by default)

477

Custom Reports

Not enough data

8.8(won by default)

555

Dashboards

Not enough data

8.9(won by default)

589

Goal Setting/Tracking

Not enough data

8.6(won by default)

531

Sales Reports

Not enough data

Not enough data

Incentive Management

Not enough data

Not enough data

Administrative

Third-Party Integrations

Not enough data

8.7(won by default)

561

Employee Structure

Not enough data

8.5(won by default)

522

Behavior Monitoring

Not enough data

8.3(won by default)

503

Additional Functionality

Generative AI

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Reward Programs

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Ongoing Performance Tracking

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Sales Planning

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Quota Planning

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Rewards Points

Not enough data

Not enough data

Organizational Charting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Territory Management

Not enough data

Not enough data

Performance Appraisal

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sales Onboarding & Training

Not enough data

Not enough data

Employee Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

API

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Activity/News Feed

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

8.4

715

Agentic AI - Email Tracking

Autonomous Task Execution

Not enough data

8.2(won by default)

61

Multi-step Planning

Not enough data

8.4(won by default)

59

Cross-system Integration

Not enough data

8.4(won by default)

59

Adaptive Learning

Not enough data

8.3(won by default)

61

Natural Language Interaction

Not enough data

8.4(won by default)

60

Proactive Assistance

Not enough data

8.3(won by default)

59

Decision Making

Not enough data

8.4(won by default)

62

Analytics

Open Rates

Not enough data

8.3(won by default)

569

Link Activity

Not enough data

8.4(won by default)

576

Attachment Activity

Not enough data

8.3(won by default)

590

Customizations

Email Platform Integration

Not enough data

8.7(won by default)

624

Email Scheduling

Not enough data

8.5(won by default)

592

Real-Time Notifications

Not enough data

8.5(won by default)

625

Email Categorization

Not enough data

8.3(won by default)

570

Templates

Not enough data

8.4(won by default)

598

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

7.5(won by default)

289

Generative AI

Not enough data

Not enough data

Additional Functionality

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mailing List Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

8.6

222

Agentic AI - Outbound Call Tracking

Autonomous Task Execution

Not enough data

8.6(won by default)

39

Natural Language Interaction

Not enough data

8.6(won by default)

40

Calling

Record Calls

Not enough data

8.5(won by default)

186

Generate Location

Not enough data

8.4(won by default)

177

Call Types

Not enough data

8.7(won by default)

186

Click-to-Call

Not enough data

8.7(won by default)

184

Auto Dialer

Not enough data

8.6(won by default)

45

Contacts

Personalization

Not enough data

8.8(won by default)

177

Information Locater

Not enough data

8.7(won by default)

180

Record Prospect Data

Not enough data

8.7(won by default)

182

Contact Management

Not enough data

Not enough data

Insights

Notes

Not enough data

9.1(won by default)

190

Daily Summary

Not enough data

8.9(won by default)

183

Automated Voicemails

Not enough data

8.3(won by default)

179

Automated Emails

Not enough data

8.5(won by default)

189

Sorts Prospects

Not enough data

8.4(won by default)

183

Automated Note Taking

Not enough data

8.7(won by default)

39

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Meeting Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

8.7

311

Agentic AI - Sales Coaching

Multi-step Planning

Not enough data

9.0(won by default)

20

Cross-system Integration

Not enough data

8.9(won by default)

20

Adaptive Learning

Not enough data

9.1(won by default)

20

Decision Making

Not enough data

9.2(won by default)

20

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Training

Knowledge Base

Not enough data

8.8(won by default)

255

Coaching Materials

Not enough data

8.8(won by default)

247

Playbook Creation

Not enough data

8.5(won by default)

208

Video Record

Not enough data

8.5(won by default)

243

Feedback

Review

Not enough data

8.8(won by default)

236

Scorecard

Not enough data

8.6(won by default)

233

Coaching Card

Not enough data

8.6(won by default)

214

Leaderboard

Not enough data

8.6(won by default)

201

Real-Time Updates

Not enough data

8.8(won by default)

226

Notifications

Not enough data

8.9(won by default)

227

Competition

Not enough data

8.7(won by default)

199

Generative AI

AI Text Summarization

Not enough data

7.6(won by default)

69

Generative AI

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Built-in Course Authoring

Not enough data

Not enough data

Learning Paths/Tracks

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

Not enough data

8.3

446

Agentic AI - Sales Enablement

Autonomous Task Execution

Not enough data

8.0(won by default)

31

Natural Language Interaction

Not enough data

8.0(won by default)

31

Proactive Assistance

Not enough data

8.1(won by default)

31

Content Management

Content Import

Not enough data

8.3(won by default)

350

Content Creation

Not enough data

8.1(won by default)

340

Templates

Not enough data

8.2(won by default)

326

Advanced Search

Not enough data

8.5(won by default)

316

Content Library

Not enough data

8.3(won by default)

333

Email Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Analytics

Reporting

Not enough data

8.7(won by default)

345

Alerts

Not enough data

8.4(won by default)

343

Account-Based Engagement

Not enough data

8.5(won by default)

225

Content Utilization

Not enough data

8.3(won by default)

349

Prioritization

Not enough data

Not enough data

Learning Management - Sales Enablement

Sales Training 

Not enough data

8.3(won by default)

25

Sales Coaching

Not enough data

8.3(won by default)

25

Sales Onboarding

Not enough data

8.5(won by default)

25

Revenue Enablement - Sales Enablement

Cross-Functional Alignment

Not enough data

8.3(won by default)

25

AI and Automation

Not enough data

8.1(won by default)

25

End-to-End Customer Journey Insights

Not enough data

8.6(won by default)

24

Generative AI

Not enough data

Not enough data

Additional Functionality

Chat/Messaging

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Content Delivery

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Audio/Video Recording

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Audio File Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Sales Planning

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Microlearning

Not enough data

Not enough data

Content Sharing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Business Intelligence[Hide 85 FeaturesShow 85 Features](javascript:void(0);)

Not enough data

Not enough data

Reports

Reports Interface

Not enough data

Not enough data

Steps to Answer

Not enough data

Not enough data

Graphs and Charts

Not enough data

Not enough data

Score Cards

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Marketing Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Self Service 

Calculated Fields

Not enough data

Not enough data

Data Column Filtering

Not enough data

Not enough data

Data Discovery

Not enough data

Not enough data

Search

Not enough data

Not enough data

Collaboration / Workflow

Not enough data

Not enough data

Automodeling

Not enough data

Not enough data

Natural Language Search

Not enough data

Not enough data

Visual Discovery

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Advanced Analytics

Predictive Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Big Data Services

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Building Reports

Data Transformation

Not enough data

Not enough data

Data Modeling

Not enough data

Not enough data

WYSIWYG Report Design

Not enough data

Not enough data

Integration APIs

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Mobile User Support

Not enough data

Not enough data

Customization 

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Sandbox / Test Environments

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Breadth of Partner Applications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Additional Functionality

Customizable Branding

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Publishing/Sharing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Self Service Data Preparation

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Profitability Analysis

Not enough data

Not enough data

OLAP

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Data Mining

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Ad hoc Query

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Generation

Lead Builder

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Marketing Automation Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

Revenue AI Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Revenue AI Platforms

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Platform - Revenue AI Platforms

CRM Data Enrichment

Not enough data

10.0(won by default)

5

Customer Data Capture

Not enough data

10.0(won by default)

5

Conversation Intelligence

Not enough data

Not enough data

Predictive Forecasting

Not enough data

Not enough data

Actionable Insights

Not enough data

Not enough data

Risk Flagging

Not enough data

Not enough data

Workflow Orchestration

Not enough data

Not enough data

Sales Coaching

Not enough data

Not enough data

Pipeline & Deal Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud")](https://www.g2.com/products/sap-sap-sales-cloud/reviews)

SAP Sales Cloud

Small-Business(50 or fewer emp.)

20.4%

Mid-Market(51-1000 emp.)

36.0%

Enterprise(\> 1000 emp.)

43.6%

[![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

Salesforce Sales Cloud

Small-Business(50 or fewer emp.)

20.5%

Mid-Market(51-1000 emp.)

45.7%

Enterprise(\> 1000 emp.)

33.7%

Small-Business

(50 or fewer emp.)

20.4%

20.5%

Mid-Market

(51-1000 emp.)

36.0%

45.7%

Enterprise

(\> 1000 emp.)

43.6%

33.7%

Reviewers' Industry

[![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud")](https://www.g2.com/products/sap-sap-sales-cloud/reviews)
SAP Sales Cloud

Information Technology and Services

13.9%

Computer Software

5.0%

Accounting

4.7%

Financial Services

3.6%

Automotive

3.2%

Other

69.6%

[![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
Salesforce Sales Cloud

Computer Software

13.1%

Information Technology and Services

11.8%

Financial Services

7.0%

Marketing and Advertising

4.8%

Non-Profit Organization Management

3.0%

Other

60.3%

FAQs

## SAP Sales Cloud vs Salesforce Sales Cloud FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Agentforce Sales vs SAP Sales Cloud?

Agentforce Sales stands out for its higher G2 rating, larger review volume, and stronger reviewer-cited customization, while SAP Sales Cloud is favored for its deep SAP ecosystem integration and analytics.

| | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (25,875 reviews) | 4.2/5 (1,001 reviews) |
| Largest Segment | Mid-Market | Enterprise |
| Ease of Setup score | 7.8 | 8.1 |
| Quality of Support score | 8.1 | 8.3 |
| Top Reviewer-Cited Strength | Customization | Integration with SAP ecosystem |

### How do the pricing models of Agentforce Sales and SAP Sales Cloud compare?

Agentforce Sales and SAP Sales Cloud are rated at parity for value, with both showing similar satisfaction on price-related dimensions.

- **Agentforce Sales:** In recent reviews, many cite high licensing and implementation costs as a trade-off for its robust features and automation.
- **SAP Sales Cloud:** Reviewers frequently mention SAP Sales Cloud as expensive, especially for small businesses, but value its integration and analytics capabilities.

### What are the best alternatives to Agentforce Sales and SAP Sales Cloud?

The top 3 alternatives to Agentforce Sales and SAP Sales Cloud are Clari, Salesloft, and HubSpot Sales Hub.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | High licensing and implementation costs | Customization |
| [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) | 4.2/5 (1,001 reviews) | Enterprise | Expensive, especially for small businesses | Integration with SAP ecosystem |
| [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | Pipeline management and forecasting |
| [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | Sales engagement and automation |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | Ease of use and onboarding |

### Which CRM features should I prioritize when comparing Agentforce Sales and SAP Sales Cloud?

Buyers should prioritize Customization, Integration capabilities, Analytics and Reporting, Automation, and Ease of Use when comparing Agentforce Sales and SAP Sales Cloud.

- **Customization:** Agentforce Sales is frequently cited for its customization strengths; SAP Sales Cloud has 49 all-time mentions of limited customization.
- **Integration capabilities:** SAP Sales Cloud has 65 all-time mentions for integrations and 60 for integration, with reviewers highlighting its deep SAP ecosystem connectivity.
- **Analytics and Reporting:** SAP Sales Cloud has 61 all-time mentions for analytics and 50 for reporting; Agentforce Sales is also praised for reporting and dashboards in recent reviews.
- **Automation:** SAP Sales Cloud has 49 all-time mentions for automation; Agentforce Sales is cited for AI-powered automation and workflow automation in recent reviews.
- **Ease of Use:** SAP Sales Cloud has 101 all-time mentions for ease of use, though also 86 for learning curve and 41 for complexity; Agentforce Sales is noted for a steep learning curve in recent reviews.

### What are the pros and cons of Agentforce Sales vs SAP Sales Cloud?

Agentforce Sales is strongest in customization and automation, while SAP Sales Cloud is strongest in integration with the SAP ecosystem and analytics.

- **Agentforce Sales strengths:** Customization, AI-powered automation, workflow automation, centralized customer data, and robust reporting and dashboards.
- **Agentforce Sales trade-offs:** Steep learning curve, high licensing and implementation costs, complexity for new users, and performance slowdowns in highly customized environments.
- **SAP Sales Cloud strengths:** Deep integration with SAP ecosystem (65 all-time mentions for integrations), analytics (61 mentions), reporting (50 mentions), automation (49 mentions), and pipeline management (37 mentions).
- **SAP Sales Cloud trade-offs:** Limited customization (49 mentions), complexity (41 mentions), not intuitive (37 mentions), steep learning curve (86 mentions), and high cost (36 mentions).

### Is Agentforce Sales or SAP Sales Cloud better for small businesses?

HubSpot Sales Hub is the better fit for small businesses, as Agentforce Sales and SAP Sales Cloud both primarily serve mid-market and enterprise segments.

- **Agentforce Sales:** Largest reviewer segment is Mid-Market; reviewers note a steep learning curve and high cost as challenges for small businesses.
- **SAP Sales Cloud:** Largest reviewer segment is Enterprise; reviewers frequently mention high cost and complexity as barriers for small business adoption.

### Which CRM platform has better integrations?

SAP Sales Cloud is favored for integrations, with 65 all-time mentions for integrations and 60 for integration, especially within the SAP ecosystem.

- **Agentforce Sales:** In recent reviews, integrations with Jira and Google Workspace are cited as valuable, but reviewers note challenges integrating with non-Salesforce tools.
- **SAP Sales Cloud:** 65 all-time G2 reviews mention integrations, with frequent praise for SAP S/4HANA and Google Products integration.

### How do Agentforce Sales and SAP Sales Cloud compare on customer support?

Agentforce Sales and SAP Sales Cloud are rated at parity for Quality of Support, with scores of 8.1 and 8.3 respectively, below the materiality threshold.

- **Agentforce Sales:** Reviewers describe support as responsive and helpful during onboarding and customization, though some note the need for specialized expertise for advanced issues.
- **SAP Sales Cloud:** Reviewers highlight strong support, especially for integration and technical issues, but mention that complex customizations may require additional SAP expertise.

### Which is easier to implement, Agentforce Sales or SAP Sales Cloud?

SAP Sales Cloud and Agentforce Sales are rated at parity for Ease of Setup, with scores of 8.1 and 7.8 respectively, below the materiality threshold.

- **Agentforce Sales:** Reviewers describe the initial setup as straightforward for standard use cases, but note that advanced configuration and integrations can require significant time and expertise.
- **SAP Sales Cloud:** Reviewers report that setup is efficient for organizations already using SAP products, but complexity increases with custom workflows and integrations.

### Which product has better Customization?

Agentforce Sales is more frequently cited for customization, while SAP Sales Cloud has 49 all-time mentions of limited customization.

- **Agentforce Sales:** Customization is a top reviewer-cited strength, with frequent praise for flexible workflows, dashboards, and fields.
- **SAP Sales Cloud:** 49 all-time G2 reviews mention limited customization, and reviewers note that many adjustments require technical support or SAP expertise.

Alternatives

**SAP Sales Cloud Alternatives**

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

[
Microsoft Dynamics 365 Sales
](/products/dynamics-365-sales/reviews)

**Salesforce Sales Cloud Alternatives**

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

 ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")

[
Outreach
](/products/outreach/reviews)