# Agentforce 360 Platform (formerly Salesforce Platform) vs SAP Integration Suite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that the **Agentforce 360 Platform** excels in user experience, with many users highlighting its intuitive interface and ease of customization. One user mentioned how it allows non-technical users to build and deploy sophisticated AI agents quickly, enhancing productivity and collaboration.
- **Users say** that the **SAP Integration Suite** is effective in connecting various systems, particularly within the SAP ecosystem. Reviewers appreciate its ability to facilitate data sharing between cloud and on-premise systems, which is crucial for many businesses looking to streamline their operations.
- **According to verified reviews** , the **Agentforce 360 Platform** has a significantly higher overall satisfaction score, reflecting its strong performance in areas like support and ease of setup. Users have praised its quick implementation process, noting that the onboarding wizard is particularly helpful for new users.
- **Reviewers mention** that while the **SAP Integration Suite** provides robust integration capabilities, some users find it less user-friendly compared to Agentforce 360. Feedback indicates that the platform can be complex for those unfamiliar with system integrations, which may hinder its adoption among less technical teams.
- **Users highlight** the **Agentforce 360 Platform**'s adaptability, with many noting that it evolves with their business needs. One user remarked on its ability to drive conversations towards lead processes, showcasing its effectiveness in enhancing customer interactions through websites.
- **G2 reviewers report** that the **SAP Integration Suite** is reliable for system integration, but some users feel it lacks the same level of support and community engagement as Agentforce 360. While it offers ready-made integration flows, users have expressed a desire for more comprehensive support resources to assist with complex integrations.



| | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 4,006 | 339 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Enterprise (53.8% of reviews) | 
| **Entry Level Price** | $25/user/month*  (billed annually) | No pricing available | 

---
## Top Pros & Cons

### Agentforce 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1639 reviews)
- Features (799 reviews)

Cons:
- Learning Curve (574 reviews)
- Complexity (539 reviews)

### SAP Integration Suite

Pros:
- Ease of Use (66 reviews)
- Integrations (60 reviews)

Cons:
- Complexity (33 reviews)
- Expensive (27 reviews)

---
## Ratings Comparison
| Rating | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2369 reviews) | 8.5 (145 reviews) | 
  | **Ease of Use** | 8.5 (3139 reviews) | 8.2 (166 reviews) | 
  | **Ease of Setup** | 8.4 (1918 reviews) | 8.2 (139 reviews) | 
  | **Ease of Admin** | 8.5 (806 reviews) | 7.9 (98 reviews) | 
  | **Quality of Support** | 8.5 (2113 reviews) | 8.1 (148 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (800 reviews) | 8.3 (98 reviews) | 
  | **Product Direction (% positive)** | 8.7 (2332 reviews) | 9.0 (135 reviews) | 

---
## Pricing

### Agentforce 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

### SAP Integration Suite

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 16 |
| **SAP Integration Suite** | N/A | N/A |

#### Data Masking

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Sensitive Fields** | 9.5 (14 reviews) | Not enough data | 
| **Dynamic Masking** | 9.2 (14 reviews) | Not enough data | 
| **Static Masking** | 9.1 (13 reviews) | Not enough data | 
| **Consistent Masking** | 9.2 (13 reviews) | Not enough data | 
| **Random Masking** | 8.6 (13 reviews) | Not enough data | 

### Message Queue (MQ)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Asynchronous Messaging** | Not enough data | Not enough data | 
| **Language Support** | Not enough data | Not enough data | 
| **Cloud-based Messaging** | Not enough data | Not enough data | 
| **Latency** | Not enough data | Not enough data | 

#### Integration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Application Integration** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Plugins and integrations** | Not enough data | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | 
| **Security Monitoring** | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | 

#### Agentic AI - Message Queue (MQ)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 371 |
| **SAP Integration Suite** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Application Deployment** | 8.9 (281 reviews) | Not enough data | 
| **Native Deployment** | 8.8 (272 reviews) | Not enough data | 
| **Data Security** | 9.3 (294 reviews) | Not enough data | 
| **Access Control** | 9.0 (294 reviews) | Not enough data | 
| **Scalability** | 9.2 (296 reviews) | Not enough data | 
| **Lifecycle Management** | 9.0 (283 reviews) | Not enough data | 

#### Automation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Workflow Automation** | 9.0 (321 reviews) | Not enough data | 
| **Workflow Mapping** | 8.9 (307 reviews) | Not enough data | 
| **Real-Time Updates** | 9.1 (315 reviews) | Not enough data | 

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Application Templates** | 8.9 (284 reviews) | Not enough data | 
| **UI Code Extending** | 8.6 (245 reviews) | Not enough data | 
| **WYSIWYG Editor** | 8.5 (235 reviews) | Not enough data | 
| **Collaborative Development** | 9.0 (265 reviews) | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | Not enough data | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Not enough data | 
| **Centralized management** | Not enough data | Not enough data | 
| **Role-based security** | Not enough data | Not enough data | 
| **Live notifications** | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

#### Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Audit log** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 119 |
| **SAP Integration Suite** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Data Migration** | 9.2 (104 reviews) | Not enough data | 
| **Data Variety** | 9.1 (99 reviews) | Not enough data | 
| **Alerts and Logging** | 8.9 (99 reviews) | Not enough data | 
| **Data Replication** | 8.7 (96 reviews) | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Backup and Recovery** | 9.1 (96 reviews) | Not enough data | 
| **Integration Variety** | 9.0 (98 reviews) | Not enough data | 
| **Access and Security** | 9.2 (102 reviews) | Not enough data | 
| **Real time Monitoring** | 9.1 (99 reviews) | Not enough data | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Data Protection** | 9.3 (103 reviews) | Not enough data | 

#### Agentic AI - Cloud Migration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (14 reviews) | Not enough data | 
| **Decision Making** | 8.3 (15 reviews) | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 30 |
| **SAP Integration Suite** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Dashboard** | 9.1 (27 reviews) | Not enough data | 
| **Reporting** | 9.2 (27 reviews) | Not enough data | 
| **Integrations** | 9.2 (28 reviews) | Not enough data | 
| **End-user management** | 9.0 (27 reviews) | Not enough data | 
| **Audit trails** | 9.0 (25 reviews) | Not enough data | 
| **APIs** | 8.8 (25 reviews) | Not enough data | 
| **Mobile SDK** | 8.7 (24 reviews) | Not enough data | 
| **Customizable design** | 8.9 (27 reviews) | Not enough data | 
| **Server-side storage** | 9.1 (25 reviews) | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 347 |
| **SAP Integration Suite** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Self-registration and self-service** | 8.6 (300 reviews) | Not enough data | 
| **Authentication** | 9.1 (317 reviews) | Not enough data | 
| **Scalability** | 9.2 (314 reviews) | Not enough data | 
| **Consent and preference management** | 8.9 (305 reviews) | Not enough data | 
| **Social login** | 8.6 (290 reviews) | Not enough data | 
| **Customer data linking** | 9.1 (320 reviews) | Not enough data | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Adaptive MFA** | 9.3 (9 reviews) | Not enough data | 
| **Anomaly Detection** | 8.7 (10 reviews) | Not enough data | 
| **Fraudulent Login Detection** | 9.8 (10 reviews) | Not enough data | 
| **Adaptive Authentication Policies** | 9.0 (7 reviews) | Not enough data | 
| **Risk-Based Authentication** | 9.2 (10 reviews) | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Behavioral Biometric Analysis** | 7.9 (8 reviews) | Not enough data | 
| **Liveness Detection** | 8.1 (9 reviews) | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Account Recovery Assistants** | 8.8 (10 reviews) | Not enough data | 
| **Constraint Enforcement** | 7.7 (8 reviews) | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 92 |
| **SAP Integration Suite** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **User provisioning** | 8.6 (74 reviews) | Not enough data | 
| **Password manager** | 8.7 (76 reviews) | Not enough data | 
| **Single Sign-on** | 8.9 (78 reviews) | Not enough data | 
| **Enforces policies** | 8.7 (74 reviews) | Not enough data | 
| **Authentication** | 9.3 (76 reviews) | Not enough data | 
| **Multi-factor authentication** | 9.1 (78 reviews) | Not enough data | 

####  Type

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **On-premises solution** | 8.7 (73 reviews) | Not enough data | 
| **Cloud-solution** | 8.7 (75 reviews) | Not enough data | 

####  Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Tracking** | 8.8 (73 reviews) | Not enough data | 
| **Reporting** | 8.9 (74 reviews) | Not enough data | 
| **Access & Permission Change Reporting** | 9.0 (14 reviews) | Not enough data | 
| **Compliance & Audit Trail Export** | 9.4 (12 reviews) | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 8.3 (12 reviews) | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Identity Lifecycle Management** | 8.8 (12 reviews) | Not enough data | 
| **Self‑Service Account Management** | 8.3 (12 reviews) | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 7.5 (12 reviews) | Not enough data | 
| **Automated Policy Tuning** | 7.2 (12 reviews) | Not enough data | 
| **Predictive Role Recommendations** | 7.6 (12 reviews) | Not enough data | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 77 |
| **SAP Integration Suite** | N/A | N/A |

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Configuration Management** | 9.2 (61 reviews) | Not enough data | 
| **Access Control** | 9.2 (63 reviews) | Not enough data | 
| **Orchestration** | 9.2 (62 reviews) | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Automation** | 9.3 (63 reviews) | Not enough data | 
| **Integrations** | 9.3 (62 reviews) | Not enough data | 
| **Extensibility** | 9.4 (62 reviews) | Not enough data | 

#### Processes

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Pipeline Control** | 9.2 (62 reviews) | Not enough data | 
| **Workflow Visualization** | 9.4 (62 reviews) | Not enough data | 
| **Continuous Deployment** | 9.2 (62 reviews) | Not enough data | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Data Exchange** | Not enough data | Not enough data | 
| **Data Mapping** | Not enough data | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Exception Handling** | Not enough data | Not enough data | 
| **Real Time Reporting** | Not enough data | Not enough data | 

#### Integrations

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Third Party Integration** | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Communication Protocols** | Not enough data | Not enough data | 
| **EDI Standards** | Not enough data | Not enough data | 

#### Support

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **EDI Testing** | Not enough data | Not enough data | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | 7.6/10 | 51 |

#### Development 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Real-Time Integration** | Not enough data | 8.1 (31 reviews) | 
| **API Designer** | Not enough data | 7.1 (24 reviews) | 
| **Flow Designer** | Not enough data | 7.7 (25 reviews) | 
| **Pre-Built Connectors** | Not enough data | 8.1 (32 reviews) | 
| **Custom Connectors** | Not enough data | 6.8 (23 reviews) | 
| **Reusable connectors** | Not enough data | 7.5 (25 reviews) | 
| **Multi - tenant architecture** | Not enough data | 7.2 (24 reviews) | 

#### Management 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Monitoring & Notification** | Not enough data | 8.0 (28 reviews) | 
| **Routing And Orchestration** | Not enough data | 7.6 (24 reviews) | 
| **Data Mapping** | Not enough data | 7.8 (27 reviews) | 
| **Data Transformation** | Not enough data | 8.2 (25 reviews) | 
| **API Management** | Not enough data | 7.5 (26 reviews) | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Data Encryption** | Not enough data | 7.1 (21 reviews) | 
| **Security Standards** | Not enough data | 8.0 (21 reviews) | 
| **Communication Protocol** | Not enough data | 6.9 (20 reviews) | 

#### Integration Options

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Data Virtualization** | Not enough data | 7.8 (22 reviews) | 
| **Managed File Transfers** | Not enough data | 7.5 (21 reviews) | 
| **Big Data Processing** | Not enough data | 7.5 (20 reviews) | 
| **EDI** | Not enough data | 7.3 (18 reviews) | 

#### Deployment 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Hybrid** | Not enough data | 7.8 (23 reviews) | 
| **Cloud to Cloud** | Not enough data | 8.0 (22 reviews) | 

### E-Commerce Data Integration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | N/A | N/A |

#### Development 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Pre-built Connectors** | Not enough data | Not enough data | 
| **Custom Connectors** | Not enough data | Not enough data | 

#### Management 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Data Mapping** | Not enough data | Not enough data | 

#### Integration Options

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **ERP Systems** | Not enough data | Not enough data | 
| **Accounting Systems** | Not enough data | Not enough data | 
| **CRM and Marketing Automation Systems** | Not enough data | Not enough data | 
| **EDI** | Not enough data | Not enough data | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |
| **SAP Integration Suite** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **App complexity** | 7.9 (73 reviews) | Not enough data | 
| **App Variety** | 8.4 (67 reviews) | Not enough data | 
| **Customized Branding** | 8.6 (65 reviews) | Not enough data | 
| **Application Templates** | 8.4 (65 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Data Migration** | 8.5 (64 reviews) | Not enough data | 
| **Data Synchronization** | 8.6 (66 reviews) | Not enough data | 
| **Data Security** | 9.0 (66 reviews) | Not enough data | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Adaptive Learning** | 8.8 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 164 |
| **SAP Integration Suite** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Ease of Use** | 9.0 (138 reviews) | Not enough data | 
| **File Management** | 8.8 (130 reviews) | Not enough data | 
| **Multi-Language Support** | 8.7 (121 reviews) | Not enough data | 
| **Customization** | 9.1 (131 reviews) | Not enough data | 
| **Straight-Out-the-Box Functionality** | 8.7 (129 reviews) | Not enough data | 
| **Help Guides** | 8.8 (123 reviews) | Not enough data | 
| **Patching & Updates** | 9.0 (121 reviews) | Not enough data | 

### API Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | N/A | N/A |

#### Development - API Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **API Testing** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Orchestration** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Collaboration - API Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Visibility** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **Design Management** | Not enough data | Not enough data | 

#### API Management - API Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **API Monitoring** | Not enough data | Not enough data | 
| **Traffic Control** | Not enough data | Not enough data | 
| **Gateway** | Not enough data | Not enough data | 
| **Logs/Documentation** | Not enough data | Not enough data | 
| **Monetization** | Not enough data | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 27 |
| **SAP Integration Suite** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (20 reviews) | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 357 |
| **SAP Integration Suite** | N/A | N/A |

#### Application Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **UI Code Extending** | 8.6 (228 reviews) | Not enough data | 
| **Programming Code Extending** | 8.6 (230 reviews) | Not enough data | 
| **Customized Branding** | 8.7 (250 reviews) | Not enough data | 
| **Application Templates** | 8.6 (239 reviews) | Not enough data | 
| **Workflows** | 8.9 (272 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Data Migration** | 8.8 (262 reviews) | Not enough data | 
| **Data Synchronization** | 8.9 (262 reviews) | Not enough data | 
| **Data Security** | 9.2 (260 reviews) | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Application Deployment** | 8.9 (235 reviews) | Not enough data | 
| **Platform Compatability** | 8.9 (247 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (233 reviews) | Not enough data | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Adaptive Learning** | 8.9 (41 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (41 reviews) | Not enough data | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 826 |
| **SAP Integration Suite** | 8.3/10 | 84 |

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Application Deployment** | 8.7 (587 reviews) | 8.7 (54 reviews) | 
| **Development Tools** | 8.6 (567 reviews) | 8.3 (55 reviews) | 
| **Development Environment** | 8.6 (518 reviews) | 8.4 (54 reviews) | 
| **Language Support** | 8.6 (545 reviews) | 8.3 (53 reviews) | 
| **Testing** | 8.5 (512 reviews) | 8.1 (53 reviews) | 

#### Database

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Database Management** | 9.0 (565 reviews) | 8.6 (53 reviews) | 
| **Analytics** | 8.8 (658 reviews) | 8.4 (52 reviews) | 
| **Auto Scaling** | 8.5 (506 reviews) | 8.1 (52 reviews) | 
| **Backup / Recovery** | 8.6 (550 reviews) | 8.3 (53 reviews) | 
| **Storage** | 8.6 (603 reviews) | 8.1 (54 reviews) | 

#### Infrastructure

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Networking** | 8.5 (554 reviews) | 8.1 (49 reviews) | 
| **Virtual Machines** | 8.1 (514 reviews) | 8.4 (48 reviews) | 
| **Security** | 9.1 (588 reviews) | 8.6 (53 reviews) | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 214 |
| **SAP Integration Suite** | N/A | N/A |

#### User Interface Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **WYSIWYG Editor** | 8.4 (133 reviews) ✓ Verified | Not enough data | 
| **Customized Branding** | 8.6 (152 reviews) ✓ Verified | Not enough data | 
| **App Templates** | 8.7 (154 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 9.1 (156 reviews) ✓ Verified | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Data Migration** | 8.9 (149 reviews) ✓ Verified | Not enough data | 
| **Data Synchronization** | 8.9 (157 reviews) ✓ Verified | Not enough data | 
| **Data Security** | 9.1 (155 reviews) ✓ Verified | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Application Deployment** | 8.8 (141 reviews) ✓ Verified | Not enough data | 
| **Platform Compatibility** | 8.9 (146 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (144 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Adaptive Learning** | 8.6 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (32 reviews) | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | N/A | N/A |

#### Compliance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

### API Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **SAP Integration Suite** | 8.5/10 | 80 |

#### API Construction

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **API Testing** | Not enough data | Feature Not Available | 
| **Data Security** | Not enough data | 8.6 (44 reviews) | 
| **Orchestration** | Not enough data | 8.2 (43 reviews) | 
| **Scalability** | Not enough data | 8.6 (45 reviews) | 

#### API Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Traffic Control** | Not enough data | Feature Not Available | 
| **Logs/Documentation** | Not enough data | 8.4 (46 reviews) | 
| **API Monitoring** | Not enough data | Feature Not Available | 
| **Monetization** | Not enough data | 8.2 (42 reviews) | 
| **Gateway** | Not enough data | 8.6 (46 reviews) | 

#### Data Integration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **App Integration** | Not enough data | 8.8 (53 reviews) | 
| **Data Transformation** | Not enough data | 8.6 (52 reviews) | 
| **Plugins** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to Agentforce 360 Platform (formerly Salesforce Platform) (13):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)

**Unique to SAP Integration Suite (8):** [iPaaS Software](https://www.g2.com/categories/ipaas), [Message Queue (MQ) Software](https://www.g2.com/categories/message-queue-mq), [API Management Tools](https://www.g2.com/categories/api-management), [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration), [E-Commerce Data Integration Software](https://www.g2.com/categories/e-commerce-data-integration), [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [API Platforms](https://www.g2.com/categories/api-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce 360 Platform (formerly Salesforce Platform) | SAP Integration Suite | 
|---|---|---|
| **Small-Business** | 20.6% | 20.6% | 
| **Mid-Market** | 45.6% | 25.6% | 
| **Enterprise** | 33.8% | 53.8% | 

### By Industry

#### Agentforce 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.1%
- **Financial Services:** 6.8%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.0%

#### SAP Integration Suite

- **Information Technology and Services:** 16.3%
- **Computer Software:** 6.8%
- **Accounting:** 5.0%
- **Financial Services:** 4.5%
- **Oil & Energy:** 4.1%
- **Chemicals:** 4.1%
- **Consumer Goods:** 3.6%
- **Consulting:** 3.6%
- **Automotive:** 3.6%
- **Hospital & Health Care:** 3.2%
- **Other:** 45.2%

---
## Alternatives

### Alternatives to Agentforce 360 Platform (formerly Salesforce Platform)

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1549 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1797 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (550 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (405 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (330 reviews)
- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1072 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (163 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3276 reviews)

### Alternatives to SAP Integration Suite

- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (772 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Postman](https://www.g2.com/products/postman/reviews) — 4.6/5 stars (1788 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (777 reviews)
- [Kong Konnect](https://www.g2.com/products/kong-inc-kong-konnect/reviews) — 4.4/5 stars (323 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews)
- [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) — 4.6/5 stars (1041 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (591 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (615 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1051 reviews)

---
## Top Discussions

### Agentforce 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

### SAP Integration Suite

- Title: [What is SAP Integration Suite used for?](https://www.g2.com/discussions/what-is-sap-integration-suite-used-for) — 1 comment
  > **Top comment:** "SAP Integration Suite is used to connect and integrate different applications, systems, and data sources—both SAP and non-SAP—across on-premise and cloud..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-sap-integration-suite)