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Compare SAP Customer Data Platform and Zeotap CDP 
At a Glance
Market Segments
Enterprise (46.0% of reviews)
Enterprise (42.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP Customer Data Platform
Star Rating
(56)4.4 out of 5
Market Segments
Enterprise (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SAP Customer Data PlatformZeotap CDP
Star Rating
(54)4.4 out of 5
Market Segments
Enterprise (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zeotap CDPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zeotap CDP excels in data enrichment with a score of 8.4, while SAP Customer Data Platform shines even brighter with a score of 9.3, indicating a more robust capability in enhancing customer data quality.
- Reviewers mention that Zeotap CDP has a lower expandability score of 7.9 compared to SAP's impressive 9.1, suggesting that SAP offers more flexibility for integrating additional data sources and functionalities.
- G2 users highlight that both platforms have an equal ease of use rating of 8.8, but users on G2 note that Zeotap CDP has a slightly easier setup process with a score of 8.5, compared to SAP's 7.3, making it more user-friendly for initial implementation.
- Reviewers say that the quality of support for Zeotap CDP is rated highly at 9.4, which is significantly better than SAP's 8.7, indicating that users may find more responsive and effective assistance with Zeotap.
- Users report that SAP Customer Data Platform outperforms Zeotap CDP in predictive modeling with a score of 9.1 versus Zeotap's 6.8, suggesting that SAP provides more advanced analytics capabilities for forecasting customer behavior.
- Reviewers mention that while both platforms have strong marketing metrics, Zeotap CDP's recommendation engine scores lower at 7.1 compared to SAP's 9.1, indicating that SAP may offer more effective personalized marketing strategies.
Pricing
Entry-Level Pricing
SAP Customer Data Platform
No pricing availableZeotap CDP
No pricing availableFree Trial
SAP Customer Data Platform
No trial information availableZeotap CDP
No trial information availableRatings
Meets Requirements
9.2
43
8.7
40
Ease of Use
8.9
44
8.8
39
Ease of Setup
7.3
13
8.6
25
Ease of Admin
7.9
13
9.1
25
Quality of Support
8.7
42
9.4
40
Has the product been a good partner in doing business?
9.1
13
8.8
25
Product Direction (% positive)
9.2
44
8.4
37
Features by Category
Data Sourcing
9.3
35
8.5
28
9.1
31
8.0
26
8.8
33
Feature Not Available
9.0
33
7.7
22
Intelligence
9.1
27
Feature Not Available
9.1
32
7.0
23
9.1
31
7.3
22
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SAP Customer Data Platform and Zeotap CDP are categorized as Customer Data Platform (CDP)
Unique Categories
SAP Customer Data Platform has no unique categories
Zeotap CDP is categorized as Identity Resolution
Reviews
Reviewers' Company Size
SAP Customer Data Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zeotap CDP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Higher Education
10.0%
Computer Software
10.0%
Business Supplies and Equipment
8.0%
Pharmaceuticals
6.0%
Other
50.0%
Marketing and Advertising
27.7%
Leisure, Travel & Tourism
12.8%
Consumer Goods
12.8%
Telecommunications
4.3%
Pharmaceuticals
4.3%
Other
38.3%
Alternatives
Discussions
SAP Customer Data Platform has no discussions with answers
Zeotap CDP has no discussions with answers
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