Compare SAP CPQ and Zuora 
At a Glance
Market Segments
Mid-Market (38.9% of reviews)
Mid-Market (53.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP CPQ
Star Rating
(108)4.1 out of 5
Market Segments
Mid-Market (38.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SAP CPQZuora
Star Rating
(309)3.9 out of 5
Market Segments
Mid-Market (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZuoraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP CPQ excels in integration with SAP systems, providing a seamless experience for accurate product configuration and efficient workflow automation. Users appreciate how this integration allows for the creation of professional quotes quickly, which is essential for businesses looking to scale.
- Users say that Zuora stands out for its ability to automate recurring billing and manage various subscription plans effortlessly. Reviewers highlight the platform's effectiveness in handling customer upgrades and downgrades, making it a valuable tool for businesses focused on subscription management.
- According to verified reviews, SAP CPQ receives higher satisfaction ratings overall, with users noting that it significantly reduces errors in quoting through automated pricing features. This capability is particularly beneficial for teams that require speed and accuracy in their sales processes.
- Reviewers mention that while Zuora offers strong reporting capabilities that provide insights into recurring revenue, some users find it less intuitive than SAP CPQ. This can lead to a steeper learning curve for new users, especially those unfamiliar with subscription management tools.
- G2 reviewers highlight that SAP CPQ's ease of use is a significant advantage, with many users praising its intuitive interface and quick implementation process. This is contrasted with Zuora, where some users have reported challenges in setup and administration, despite its robust feature set.
- Users note that both platforms provide quality support, but Zuora has received slightly better feedback in this area. Reviewers appreciate the responsive customer service and the helpful resources available, which can be crucial for businesses needing timely assistance with their billing and subscription processes.
Pricing
Entry-Level Pricing
SAP CPQ
No pricing availableZuora
No pricing availableFree Trial
SAP CPQ
No trial information availableZuora
No trial information availableRatings
Meets Requirements
8.3
84
8.0
242
Ease of Use
7.8
84
7.6
240
Ease of Setup
7.0
49
6.9
132
Ease of Admin
6.8
34
7.7
132
Quality of Support
7.6
75
7.4
230
Has the product been a good partner in doing business?
7.0
33
7.9
133
Product Direction (% positive)
7.3
82
7.9
240
Features by Category
Configuration - cpq
8.8
21
|
Verified
8.3
13
7.9
33
|
Verified
7.6
14
8.4
46
|
Verified
8.0
14
8.4
44
|
Verified
8.1
14
8.3
38
|
Verified
7.6
14
Pricing
8.0
37
|
Verified
8.8
13
8.3
40
|
Verified
8.8
14
8.0
38
|
Verified
9.0
12
8.5
35
|
Verified
8.6
13
8.2
39
|
Verified
7.8
13
8.2
23
|
Verified
9.4
12
Quoting
8.1
30
|
Verified
8.8
12
8.0
31
|
Verified
8.5
12
8.4
40
|
Verified
8.5
13
8.3
29
|
Verified
9.0
13
7.8
26
|
Verified
9.0
12
Admin
6.6
22
8.3
10
6.8
18
|
Verified
8.7
10
6.8
15
|
Verified
8.0
9
7.3
17
|
Verified
8.3
9
Channels
7.9
27
|
Verified
7.5
10
7.4
21
|
Verified
8.2
10
8.2
21
8.5
11
Platform
8.4
16
|
Verified
8.5
10
7.5
14
|
Verified
9.1
9
8.0
10
|
Verified
9.2
8
8.0
22
|
Verified
8.9
9
7.2
16
|
Verified
8.0
9
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing and Payments
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Revenue Recognition
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
8.6
6
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
8.6
6
Billing
Not enough data
7.9
39
Not enough data
7.5
35
Not enough data
7.0
38
Not enough data
7.2
20
Dunning
Not enough data
7.4
27
Not enough data
7.6
17
Not enough data
7.8
18
Performance
Not enough data
8.0
26
Not enough data
7.4
30
Not enough data
7.4
31
Reporting
Not enough data
8.5
14
Not enough data
8.3
14
Not enough data
8.3
15
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Recognition
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.9
6
Revenue Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
8.4
19
Not enough data
8.9
19
Not enough data
9.1
19
Bill Processing
Not enough data
8.4
17
Not enough data
8.6
16
Not enough data
8.8
18
Integration
Not enough data
8.5
17
Not enough data
8.2
16
Not enough data
8.3
15
Agentic AI - Billing
Not enough data
Not enough data
Order Management
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.1
6
Not enough data
8.7
9
Products & Plans
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
7
Pricing
Not enough data
7.9
8
Not enough data
8.3
7
Not enough data
8.1
6
Revenue Management
Not enough data
8.1
7
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
8.1
8
Integration
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
9.2
6
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
SAP CPQ and Zuora are categorized as CPQ
Unique Categories
SAP CPQ has no unique categories
Reviews
Reviewers' Company Size
SAP CPQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.6%
Information Technology and Services
13.5%
Telecommunications
5.6%
Staffing and Recruiting
4.5%
Computer Hardware
3.4%
Other
58.4%
Computer Software
24.6%
Information Technology and Services
12.1%
Internet
6.9%
Marketing and Advertising
5.2%
Telecommunications
4.2%
Other
47.1%
Alternatives
Discussions
Is heavy IT involvement needed for CPQ?
2 Comments
Official Response from SAP CPQ
Any trained business user in your organization can manage CallidusCloud CPQ. When your organization decides to launch a special promotion, change pricing,...Read more
Can CallidusCloud CPQ be run on mobile devices?
2 Comments
Official Response from SAP CPQ
Yes! There are multiple options for the mobile sales rep. CPQ is fully functional through any mobile browser and easy to use with its responsive design. ...Read more
Are there are any limitations to the number of products or part numbers CPQ can support?
2 Comments
Official Response from SAP CPQ
Whether you use intelligent part numbers, serial numbers, nested serial sequences, or intelligent serial numbers, the CallidusCloud CPQ product configurator...Read more
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 Comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
Zuora has no more discussions with answers
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