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Compare SAP Commerce Cloud and Sitecore Commerce 
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At a Glance
Market Segments
Enterprise (46.2% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSitecore Commerce
Star Rating
(21)3.8 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Sitecore CommerceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in Ease of Use with a score of 8.4, while Sitecore Commerce falls short with a score of 6.3. Reviewers mention that the intuitive interface of SAP Commerce Cloud significantly enhances user experience.
- Reviewers mention that SAP Commerce Cloud offers superior Quality of Support with a score of 8.6 compared to Sitecore Commerce's 6.4. Users on G2 highlight the responsiveness and helpfulness of SAP's support team as a key advantage.
- G2 users report that SAP Commerce Cloud shines in Reporting & Analytics with a score of 8.9, while Sitecore Commerce lags behind at 6.0. Reviewers say that the comprehensive analytics tools in SAP allow for better data-driven decision-making.
- Users say that SAP Commerce Cloud's Customization capabilities are robust, scoring 8.4, whereas Sitecore Commerce only scores 7.1. Reviewers mention that the flexibility in customizing workflows and features in SAP is a significant benefit for businesses.
- Reviewers mention that SAP Commerce Cloud provides better Order Management features, scoring 8.5 compared to Sitecore's 6.7. Users report that the streamlined order processing and tracking in SAP enhances operational efficiency.
- Users on G2 highlight that SAP Commerce Cloud's Multi-Channel Support is superior, scoring 8.4, while Sitecore Commerce scores 6.7. Reviewers say that SAP's ability to integrate seamlessly across various channels is a major advantage for omnichannel strategies.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availableSitecore Commerce
No pricing availableFree Trial
SAP Commerce Cloud
Free Trial is available
Sitecore Commerce
No trial information availableRatings
Meets Requirements
8.7
212
7.8
12
Ease of Use
8.1
220
6.3
12
Ease of Setup
7.9
159
5.0
7
Ease of Admin
8.2
94
7.1
8
Quality of Support
8.6
203
6.4
12
Has the product been a good partner in doing business?
8.4
87
6.7
7
Product Direction (% positive)
8.9
205
5.8
11
Features by Category
Visitor Behavior
Not enough data
7.4
7
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
Feature Not Available
Templates
Not enough data
6.9
7
|
Verified
Not enough data
7.6
7
|
Verified
Not enough data
7.4
7
|
Verified
Personalization
Not enough data
7.7
8
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Not enough data
Not enough data
6.4
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
7.8
6
|
Verified
Not enough data
Not enough data
Not enough data
7.5
6
|
Verified
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Order Entry
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Not enough data
Order Tracking
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
Inventory Management
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Not enough data
Customer Management
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Not enough data
Subscription Management
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Not enough data
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
80
Not enough data
8.4
83
Not enough data
8.3
82
Not enough data
8.5
86
Not enough data
8.5
86
Not enough data
Generative AI
8.1
33
Not enough data
8.0
33
Not enough data
Agentic AI - E-Commerce Platforms
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
Merchandising/Marketing
8.1
105
6.4
7
|
Verified
8.3
131
6.9
7
|
Verified
8.1
132
|
Verified
6.7
7
|
Verified
8.1
130
|
Verified
6.0
7
|
Verified
8.0
125
5.7
5
|
Verified
8.0
127
|
Verified
6.2
7
|
Verified
8.3
105
6.7
8
|
Verified
Product Catalog
8.3
130
7.9
8
|
Verified
8.2
127
|
Verified
6.9
8
|
Verified
8.3
129
|
Verified
5.6
8
|
Verified
8.3
114
|
Verified
5.7
5
|
Verified
Order Process
8.5
133
|
Verified
7.4
7
|
Verified
8.5
126
|
Verified
6.7
6
|
Verified
8.1
125
|
Verified
6.7
7
|
Verified
8.5
125
|
Verified
6.4
6
|
Verified
8.5
131
6.7
6
|
Verified
8.0
118
|
Verified
6.0
5
|
Verified
8.4
126
Feature Not Available
8.4
116
7.7
5
|
Verified
Multi-Channel Support
8.3
126
6.7
6
|
Verified
7.9
122
|
Verified
6.5
8
|
Verified
8.1
119
|
Verified
5.6
6
|
Verified
8.4
124
|
Verified
5.6
6
|
Verified
8.2
118
|
Verified
7.2
6
|
Verified
7.9
95
7.2
6
|
Verified
8.5
125
|
Verified
6.0
7
|
Verified
Platform
8.5
122
|
Verified
7.3
8
|
Verified
8.3
126
|
Verified
7.1
7
|
Verified
8.2
125
|
Verified
6.7
7
|
Verified
8.4
128
|
Verified
6.7
8
|
Verified
8.3
121
6.0
8
|
Verified
8.7
123
|
Verified
6.7
7
|
Verified
8.5
119
|
Verified
Feature Not Available
8.6
125
|
Verified
7.3
8
|
Verified
8.2
122
|
Verified
Feature Not Available
8.5
117
|
Verified
7.0
5
|
Verified
8.3
123
|
Verified
7.3
8
|
Verified
8.5
124
|
Verified
7.1
7
|
Verified
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.9
40
Not enough data
8.7
40
Not enough data
Omnichannel Features
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Not enough data
Categories
Categories
Shared Categories
SAP Commerce Cloud and Sitecore Commerce are categorized as E-Commerce Platforms
Unique Categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
Sitecore Commerce is categorized as Multichannel Retail and E-Commerce Personalization
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sitecore Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Retail
13.3%
Information Technology and Services
13.3%
Hospital & Health Care
13.3%
Consumer Goods
13.3%
Sporting Goods
6.7%
Other
40.0%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
Sitecore Commerce has no discussions with answers
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