Introducing G2.ai, the future of software buying.Try now
Compare SAP Commerce Cloud and Shopify 
At a Glance
Market Segments
Enterprise (46.2% of reviews)
Small-Business (80.2% of reviews)
Entry-Level Pricing
No pricing available
$29/ per month
SAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudShopify
Star Rating
(4,858)4.4 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in ease of use with a score of 8.9, making it a favorite among small businesses. Reviewers mention that the intuitive interface and straightforward setup process allow them to launch their online stores quickly, while SAP Commerce Cloud, with a score of 8.2, is noted for being more complex and better suited for larger enterprises.
- Reviewers mention that Shopify's payment processing capabilities are robust, scoring 8.9, which is crucial for small businesses looking to streamline transactions. In contrast, SAP Commerce Cloud, scoring 8.5, is seen as more tailored for enterprise-level needs, but some users find it less flexible for smaller operations.
- Users on G2 highlight Shopify's strong mobile performance with a score of 8.8, which is essential for businesses targeting mobile shoppers. SAP Commerce Cloud, with a score of 7.9, is perceived as less optimized for mobile, which could hinder user experience for mobile-first customers.
- Reviewers mention that Shopify's customer service is highly rated at 8.5, with many users appreciating the responsive support team. In comparison, SAP Commerce Cloud's customer service, scoring 8.4, is noted to be effective but may not match the immediacy and accessibility that Shopify users experience.
- Users say that Shopify's checkout process is seamless, scoring 8.8, which significantly reduces cart abandonment rates. SAP Commerce Cloud, while scoring 8.5, is seen as having a more complex checkout experience that may not be as user-friendly for smaller businesses.
- G2 users report that Shopify's extensive app ecosystem, scoring 8.6 for integrations, allows for easy customization and scalability, making it ideal for small businesses. SAP Commerce Cloud, while also scoring 8.4 for integrations, is often viewed as more rigid, which can limit flexibility for smaller operations looking to adapt quickly.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availableFree Trial
SAP Commerce Cloud
Free Trial is available
Shopify
No trial information availableRatings
Meets Requirements
8.7
212
8.8
4,112
Ease of Use
8.1
220
8.9
4,137
Ease of Setup
7.9
159
8.8
2,428
Ease of Admin
8.2
94
8.9
2,277
Quality of Support
8.6
203
8.4
3,854
Has the product been a good partner in doing business?
8.4
87
8.8
2,234
Product Direction (% positive)
8.9
205
8.8
4,003
Features by Category
Order Entry
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Not enough data
Order Tracking
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
Inventory Management
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Not enough data
Customer Management
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Not enough data
Subscription Management
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Not enough data
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
80
8.2
449
8.4
83
8.4
464
8.3
82
8.3
484
8.5
86
8.3
573
8.5
86
8.5
526
Generative AI
8.1
33
8.0
224
8.0
33
7.9
223
Agentic AI - E-Commerce Platforms
8.3
20
8.0
74
8.4
20
8.2
74
8.1
20
8.1
73
7.6
20
8.0
73
7.8
20
8.0
73
7.8
20
8.1
74
Merchandising/Marketing
8.1
105
8.6
3421
8.3
131
8.6
3469
8.1
132
|
Verified
8.3
3396
8.1
130
|
Verified
8.3
3352
8.0
125
8.4
3177
8.0
127
|
Verified
8.4
3112
8.3
105
8.2
3088
Product Catalog
8.3
130
8.6
3364
8.2
127
|
Verified
8.5
3312
8.3
129
|
Verified
8.5
3358
8.3
114
|
Verified
8.4
2726
Order Process
8.5
133
|
Verified
8.8
3442
8.5
126
|
Verified
8.6
3359
8.1
125
|
Verified
8.6
3316
8.5
125
|
Verified
8.9
3400
8.5
131
8.8
3390
8.0
118
|
Verified
8.5
3109
8.4
126
8.6
3181
8.4
116
8.5
2797
Multi-Channel Support
8.3
126
8.5
2983
7.9
122
|
Verified
8.8
3208
8.1
119
|
Verified
8.7
3012
8.4
124
|
Verified
8.5
3112
8.2
118
|
Verified
8.3
2439
7.9
95
8.4
2496
8.5
125
|
Verified
8.2
2309
Platform
8.5
122
|
Verified
8.3
2511
8.3
126
|
Verified
8.4
3178
8.2
125
|
Verified
8.6
3030
8.4
128
|
Verified
8.7
3163
8.3
121
8.5
3199
8.7
123
|
Verified
8.9
3166
8.5
119
|
Verified
8.4
2483
8.6
125
|
Verified
8.8
3089
8.2
122
|
Verified
8.4
2573
8.5
117
|
Verified
8.5
2539
8.3
123
|
Verified
8.7
2898
8.5
124
|
Verified
8.9
3188
Payment processing - Merchant of Record
Not enough data
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.5
26
Not enough data
8.3
26
Not enough data
8.0
27
Tax management - Merchant of Record
Not enough data
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Security and Compliance - Merchant of Record
Not enough data
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Administration - Merchant of Record
Not enough data
8.4
26
Not enough data
8.5
26
Not enough data
8.5
26
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
40
Not enough data
8.7
40
Not enough data
Omnichannel Features
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Not enough data
Categories
Categories
Shared Categories
SAP Commerce Cloud and Shopify are categorized as E-Commerce Platforms
Unique Categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Retail
26.2%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.4%
Other
48.6%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
