Compare SAP Commerce Cloud and Salesforce Order Management 
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Mid-Market (44.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP Commerce Cloud
Star Rating
(300)4.3 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSalesforce Order Management
Star Rating
(119)4.2 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Order ManagementSAP Commerce Cloud vs Salesforce Order Management
When assessing the two solutions, reviewers found Salesforce Order Management easier to use. However, reviewers preferred the ease of set up for SAP Commerce Cloud along with administration. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Salesforce Order Management meets the needs of their business better than SAP Commerce Cloud.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Order Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SAP Commerce Cloud over Salesforce Order Management.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availableSalesforce Order Management
No pricing availableFree Trial
SAP Commerce Cloud
Free Trial is available
Salesforce Order Management
No trial information availableRatings
Meets Requirements
8.6
219
8.9
60
Ease of Use
8.1
228
8.3
102
Ease of Setup
7.9
167
7.8
76
Ease of Admin
8.1
96
7.9
25
Quality of Support
8.5
210
8.8
59
Has the product been a good partner in doing business?
8.4
89
8.4
25
Product Direction (% positive)
8.9
211
8.3
62
Features by Category
Order Entry
8.8
69
8.6
37
9.0
69
8.7
37
8.8
68
8.6
36
Order Tracking
8.9
70
9.1
36
8.9
71
8.9
37
8.7
67
8.3
36
Inventory Management
8.9
70
9.2
34
8.9
66
8.8
35
8.8
67
8.9
34
Customer Management
9.0
68
9.3
34
8.9
67
8.8
36
8.7
68
9.4
35
Subscription Management
8.7
68
8.9
35
8.9
66
8.8
32
8.7
68
8.9
33
9.1
66
9.0
33
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
80
Not enough data
8.4
83
Not enough data
8.3
82
Not enough data
8.5
86
Not enough data
8.5
86
Not enough data
Generative AI
8.1
33
Not enough data
8.0
33
Not enough data
Agentic AI - E-Commerce Platforms
8.3
20
Not enough data
8.5
21
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
Merchandising/Marketing
8.1
106
Not enough data
8.3
131
Not enough data
8.1
133
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
8.0
126
Not enough data
8.0
127
|
Verified
Not enough data
8.3
105
Not enough data
Product Catalog
8.3
132
Not enough data
8.3
128
|
Verified
Not enough data
8.3
130
|
Verified
Not enough data
8.3
114
|
Verified
Not enough data
Order Process
8.5
134
|
Verified
Not enough data
8.6
127
|
Verified
Not enough data
8.1
125
|
Verified
Not enough data
8.5
126
|
Verified
Not enough data
8.5
131
Not enough data
8.0
118
|
Verified
Not enough data
8.4
126
Not enough data
8.4
116
Not enough data
Multi-Channel Support
8.4
128
Not enough data
7.9
122
|
Verified
Not enough data
8.1
119
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
7.9
95
Not enough data
8.5
129
|
Verified
Not enough data
Platform
8.5
122
|
Verified
Not enough data
8.4
131
|
Verified
Not enough data
8.3
130
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.3
122
Not enough data
8.7
123
|
Verified
Not enough data
8.5
120
|
Verified
Not enough data
8.6
125
|
Verified
Not enough data
8.2
122
|
Verified
Not enough data
8.5
121
|
Verified
Not enough data
8.3
123
|
Verified
Not enough data
8.5
130
|
Verified
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
40
Not enough data
8.7
40
Not enough data
Omnichannel Features
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Not enough data
Categories
Categories
Shared Categories
SAP Commerce Cloud and Salesforce Order Management are categorized as Order Management
Unique Categories
SAP Commerce Cloud is categorized as E-Commerce Platforms and Omnichannel Commerce
Salesforce Order Management has no unique categories
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Order Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Computer Software
9.0%
Retail
7.8%
Accounting
5.1%
Marketing and Advertising
4.3%
Other
57.3%
Information Technology and Services
12.9%
Retail
10.3%
Computer Software
6.9%
Accounting
6.0%
Financial Services
5.2%
Other
58.6%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
Salesforce Order Management has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
