Link copied to clipboard # SAP Commerce Cloud vs commercetools Comparison - What are their main differences? Share [ Export ](/compare/sap-commerce-cloud/commercetools/export.csv) SAP Commerce Cloudcommercetools[+ Add Product](#) Pricing **SAP Commerce Cloud** Free Trial No pricing available **commercetools** Free Trial **Contact Us** · commercetools Composable Commerce and Frontend **Free Trial** · commercetools Composable Commerce B2C **Free Trial** · commercetools Composable Commerce for B2B **Pricing Insights** from reviews Perceived Cost **SAP Commerce Cloud** $$$$$ **commercetools** Not enough reviews yet Average Discount **SAP Commerce Cloud** 16% **commercetools** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **SAP Commerce Cloud** 6 months Based on 100 responses **commercetools** 6 months Based on 100 responses Return on Investment **SAP Commerce Cloud** 6 months Based on 100 responses **commercetools** 6 months Based on 100 responses ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud") ![commercetools](https://images.g2crowd.com/uploads/product/hd_favicon/1154295d7d93045d5ce643447027a1f3/commercetools.svg "commercetools") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **SAP Commerce Cloud** Ease of Use (29) Integrations (23) Expensive (24) Complexity (21) **commercetools** Customer Service (1) Customer Support (1) Integrations **SAP Commerce Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6f7467a9095411d659210c508d7bb82a/amazon-virtual-private-cloud-amazon-vpc.jpg "Product Avatar Image") Amazon Virtual Private... ](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2124e9fcb782d77251676535eea557a6/appseccl.jpg "Product Avatar Image") AppSecCL ](https://www.g2.com/products/appseccl/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d31969d015a70a6732b2b1fd3e42c2f3/gorgias.png "Product Avatar Image") Gorgias ](https://www.g2.com/products/gorgias/reviews)[ View all ](https://www.g2.com/products/sap-commerce-cloud/integrations) **commercetools** Not enough data Screenshots **SAP Commerce Cloud** ![SAP Commerce Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/6591/Storefront.jpeg) **commercetools** ![commercetools screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/158002/G2screenshot1.jpg) **Ratings** from reviews Meets Requirements **SAP Commerce Cloud** **8.7** /10 Based on 248 responses **commercetools** **9.5** /10 Based on 10 responses Ease of Use **SAP Commerce Cloud** **8.1** /10 Based on 265 responses **commercetools** **9.2** /10 Based on 10 responses Ease of Setup **SAP Commerce Cloud** **7.9** /10 Based on 203 responses **commercetools** **9.4** /10 Based on 8 responses Ease of Admin **SAP Commerce Cloud** **8.2** /10 Based on 104 responses **commercetools** **8.8** /10 Based on 7 responses Quality of Support **SAP Commerce Cloud** **8.5** /10 Based on 240 responses **commercetools** **9.2** /10 Based on 10 responses Has the product been a good partner in doing business? **SAP Commerce Cloud** **8.4** /10 Based on 97 responses **commercetools** **9.3** /10 Based on 7 responses Product Direction (% positive) **SAP Commerce Cloud** **8.8** /10 Based on 234 responses **commercetools** **10.0** /10 Based on 9 responses **Features** ratings from reviews E-Commerce Platforms **8.3** /10 Based on 202 responses **9.2** /10 Based on 5 responses Order Management **8.8** /10 Based on 83 responses Not enough data Omnichannel Commerce **8.8** /10 Based on 47 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 21.8% Mid-Market(51-1000 emp.) 33.8% Enterprise(\> 1000 emp.) 44.5% Small-Business(50 or fewer emp.) 21.8% Mid-Market(51-1000 emp.) 33.8% Enterprise(\> 1000 emp.) 44.5% Small-Business(50 or fewer emp.) 35.7% Mid-Market(51-1000 emp.) 28.6% Enterprise(\> 1000 emp.) 35.7% Small-Business(50 or fewer emp.) 35.7% Mid-Market(51-1000 emp.) 28.6% Enterprise(\> 1000 emp.) 35.7% **Reviewers' Industry** [![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")](https://www.g2.com/products/sap-commerce-cloud/reviews) SAP Commerce Cloud Information Technology and Services 14.9% Computer Software 8.0% Retail 8.0% Accounting 4.8% Marketing and Advertising 4.2% Other 60.2% [![commercetools](https://images.g2crowd.com/uploads/product/hd_favicon/1154295d7d93045d5ce643447027a1f3/commercetools.svg "commercetools")](https://www.g2.com/products/commercetools/reviews) commercetools Information Technology and Services 30.8% Retail 15.4% Luxury Goods & Jewelry 7.7% Health, Wellness and Fitness 7.7% Consumer Goods 7.7% Other 30.8% Alternatives **SAP Commerce Cloud Alternatives** ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") [ Shopify Plus ](/products/shopify-plus/reviews) ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce") [ Salesforce B2C Commerce ](/products/salesforce-b2c-commerce/reviews) ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") [ BigCommerce ](/products/bigcommerce/reviews) ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce") [ Salesforce B2B Commerce ](/products/salesforce-b2b-commerce/reviews) **commercetools Alternatives** ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") [ Shopify Plus ](/products/shopify-plus/reviews) ![Spryker Cloud Commerce OS](https://images.g2crowd.com/uploads/product/hd_favicon/07f3266050dc071892420dccbc02ae3f/spryker-cloud-commerce-os.svg "Spryker Cloud Commerce OS") [ Spryker Cloud Commerce OS ](/products/spryker-cloud-commerce-os/reviews) ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") [ BigCommerce ](/products/bigcommerce/reviews) ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce") [ Salesforce B2C Commerce ](/products/salesforce-b2c-commerce/reviews) ## SAP Commerce Cloud vs commercetools FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between SAP Commerce Cloud vs commercetools? commercetools stands out for its higher reviewer satisfaction scores and modular, flexible architecture, while SAP Commerce Cloud is recognized for its deep enterprise-grade capabilities and robust B2B support. | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | [commercetools](https://www.g2.com/products/commercetools/reviews) | | --- | --- | | 4.3/5 (334 reviews) | 4.5/5 (17 reviews) | | — | — | | 7.9 | 9.4 | | 8.5 | 9.2 | | Enterprise-grade B2B and B2C flexibility, deep SAP integration | Highly flexible, modular, and easy to integrate with legacy systems | ### How do the pricing models of SAP Commerce Cloud and commercetools compare? commercetools is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to SAP Commerce Cloud. - **SAP Commerce Cloud:** Reviewers frequently cite high total cost of ownership and licensing as a trade-off, especially for smaller businesses. - **commercetools:** Reviewers highlight satisfaction with value, noting its flexibility and modular pricing, though some mention a desire for more competitive pricing and improved hosting options. ### What are the best alternatives to SAP Commerce Cloud and commercetools? The top three alternatives to SAP Commerce Cloud and commercetools are Shopify Plus, Salesforce B2C Commerce, and Spryker Cloud Commerce OS. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5 (334) | — | Expensive for smaller businesses | Enterprise-grade flexibility and SAP integration | | [commercetools](https://www.g2.com/products/commercetools/reviews) | 4.5/5 (17) | — | Flexible, modular pricing; some desire more competitive pricing | Highly flexible, modular, and easy to integrate | | [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5 (873) | Small-Business | — | Ease of use and rapid deployment | | [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5 (593) | Mid-Market | — | Strong CRM and commerce integration | | [Spryker Cloud Commerce OS](https://www.g2.com/products/spryker-cloud-commerce-os/reviews) | 4.4/5 (141) | Mid-Market | — | Composable architecture and flexibility | ### Which E-Commerce Platforms features should I prioritize when comparing SAP Commerce Cloud and commercetools? Buyers should prioritize B2B capabilities, integrations, customization/flexibility, ease of use, and scalability when comparing SAP Commerce Cloud and commercetools. - **B2B capabilities:** SAP Commerce Cloud has 16 all-time B2B mentions and 11 for B2B sales; commercetools supports B2B but with fewer reviewer citations. - **Integrations:** SAP Commerce Cloud has 23 all-time integration mentions and 15 for ERP integration; commercetools is praised for strong API and modular integration in recent reviews. - **Customization/Flexibility:** SAP Commerce Cloud has 15 all-time mentions for customization and flexibility; commercetools is consistently cited for its modular, flexible architecture. - **Ease of Use:** commercetools scores 9.2 on Ease of Use versus SAP Commerce Cloud's 8.1; SAP Commerce Cloud has 29 all-time mentions for ease of use but also 21 for complexity. - **Scalability:** SAP Commerce Cloud has 12 all-time mentions for scalability; commercetools is cited for handling peak volumes and supporting growth in recent reviews. ### What are the pros and cons of SAP Commerce Cloud vs commercetools? SAP Commerce Cloud's headline strength is enterprise-grade B2B and B2C flexibility, while commercetools excels in modularity and ease of integration. - **SAP Commerce Cloud strengths:** 29 all-time mentions for ease of use, 23 for integrations, 16 for B2B, 15 for customization, 15 for ERP integration, 15 for flexibility, 13 for reliability, 12 for scalability. - **SAP Commerce Cloud trade-offs:** 24 all-time mentions for being expensive, 21 for complexity, 18 for difficult learning, 17 for complex implementation, 13 for high complexity, 12 for difficult customization, 11 for complex setup. - **commercetools strengths:** In recent reviews, praised for high flexibility, modular architecture, robust API, and ease of integration with legacy systems. - **commercetools trade-offs:** Reviewers note a learning curve for new staff, limited built-in data visualization, and a desire for more competitive pricing and improved hosting options. ### Is SAP Commerce Cloud or commercetools better for small businesses? Shopify Plus is the top-rated alternative for small businesses, while SAP Commerce Cloud and commercetools are both used in larger or more complex environments. - **SAP Commerce Cloud:** Largest segment is Enterprise; reviewers note high cost and complexity make it less suitable for small businesses. - **commercetools:** Largest segment is —; reviewers highlight flexibility and modularity, but onboarding can be challenging for new staff in smaller teams. ### Which E-Commerce Platforms platform has better integrations? SAP Commerce Cloud is favored for integrations, with more reviewer-cited mentions and deep SAP ecosystem connectivity. - **SAP Commerce Cloud:** 23 all-time mentions for integrations, 15 for ERP integration, and 14 for easy integration; reviewers highlight strong SAP ecosystem connectivity and third-party system support. - **commercetools:** In recent reviews, praised for robust API and modular integration, but no all-time mention counts for specific third-party tools. ### How do SAP Commerce Cloud and commercetools compare on customer support? commercetools and SAP Commerce Cloud are rated within 0.7 points on Quality of Support, with commercetools at 9.2 and SAP Commerce Cloud at 8.5, indicating both are well-regarded by reviewers. - **SAP Commerce Cloud:** Reviewers describe support as comprehensive and helpful, though some note longer resolution times for complex technical issues. - **commercetools:** Reviewers consistently praise customer support for responsiveness and expertise, with several citing smooth onboarding and knowledgeable assistance. ### Which is easier to implement, SAP Commerce Cloud or commercetools? commercetools is rated higher for Ease of Setup, scoring 9.4 versus SAP Commerce Cloud's 7.9, indicating a smoother implementation experience. - **SAP Commerce Cloud:** Reviewers frequently mention a steep learning curve, complex setup, and the need for experienced developers, especially for customizations and integrations. - **commercetools:** Reviewers highlight quick setup, ease of onboarding, and a modular approach that simplifies implementation, though some note a learning curve for new staff. ### Which product has better B2B? SAP Commerce Cloud is the stronger product for B2B, with more reviewer-cited B2B capabilities and higher all-time mention counts. - **SAP Commerce Cloud:** 16 all-time B2B mentions, 11 for B2B sales, and frequent reviewer praise for complex B2B workflows, approval flows, and customer-specific pricing. - **commercetools:** Supports B2B use cases in recent reviews, but with fewer reviewer-cited B2B strengths and no all-time mention counts for B2B.