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Compare SAP Commerce Cloud and commercetools 
At a Glance
Market Segments
Enterprise (46.2% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
SAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce Cloudcommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in its robust Order Management capabilities, particularly highlighting the "Order Status" feature, which received an 8.9 rating, making it easier for businesses to track and manage orders effectively.
- Reviewers mention that commercetools shines in its headless commerce approach, with a high rating of 9.3 for "Ease of Setup," allowing businesses to quickly implement and customize their e-commerce solutions without extensive technical overhead.
- G2 users indicate that SAP Commerce Cloud's "Quality of Support" is rated at 8.6, which is commendable, but users on G2 have noted that commercetools offers even better support with a rating of 9.1, making it a more reliable partner for businesses needing assistance.
- Reviewers say that the "Customization" options in commercetools are particularly strong, with a rating of 8.4, allowing for tailored solutions that meet specific business needs, while SAP Commerce Cloud's customization features are rated slightly lower at 8.4.
- Users report that SAP Commerce Cloud's "Product Catalog" management is rated at 8.3, which is effective, but commercetools outperforms it with a higher rating of 8.4, indicating a more user-friendly experience for managing product information.
- Users on G2 mention that the "Reporting and Analytics" capabilities of SAP Commerce Cloud, rated at 8.3, are solid, but commercetools offers superior tools with a rating of 9.1, providing deeper insights into customer behavior and sales performance.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
SAP Commerce Cloud
Free Trial is available
commercetools
Free Trial is available
Ratings
Meets Requirements
8.7
212
9.5
10
Ease of Use
8.1
220
9.2
10
Ease of Setup
7.9
159
9.4
8
Ease of Admin
8.2
94
8.8
7
Quality of Support
8.6
203
9.2
10
Has the product been a good partner in doing business?
8.4
87
9.3
7
Product Direction (% positive)
8.9
205
10.0
9
Features by Category
Order Entry
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Not enough data
Order Tracking
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
Inventory Management
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Not enough data
Customer Management
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Not enough data
Subscription Management
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Not enough data
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
80
Not enough data
8.4
83
Not enough data
8.3
82
Not enough data
8.5
86
Not enough data
8.5
86
Not enough data
Generative AI
8.1
33
Not enough data
8.0
33
Not enough data
Agentic AI - E-Commerce Platforms
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
Merchandising/Marketing
8.1
105
Not enough data
8.3
131
Not enough data
8.1
132
|
Verified
Not enough data
8.1
130
|
Verified
Not enough data
8.0
125
Not enough data
8.0
127
|
Verified
Not enough data
8.3
105
Feature Not Available
Product Catalog
8.3
130
Not enough data
8.2
127
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.3
114
|
Verified
Not enough data
Order Process
8.5
133
|
Verified
Not enough data
8.5
126
|
Verified
Not enough data
8.1
125
|
Verified
Not enough data
8.5
125
|
Verified
Not enough data
8.5
131
Not enough data
8.0
118
|
Verified
Not enough data
8.4
126
Not enough data
8.4
116
Not enough data
Multi-Channel Support
8.3
126
Not enough data
7.9
122
|
Verified
Not enough data
8.1
119
|
Verified
Not enough data
8.4
124
|
Verified
9.7
5
8.2
118
|
Verified
Not enough data
7.9
95
Not enough data
8.5
125
|
Verified
Not enough data
Platform
8.5
122
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.2
125
|
Verified
8.7
5
8.4
128
|
Verified
Not enough data
8.3
121
Not enough data
8.7
123
|
Verified
Not enough data
8.5
119
|
Verified
Not enough data
8.6
125
|
Verified
Not enough data
8.2
122
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
8.3
123
|
Verified
Not enough data
8.5
124
|
Verified
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
40
Not enough data
8.7
40
Not enough data
Omnichannel Features
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Not enough data
Categories
Categories
Shared Categories
SAP Commerce Cloud and commercetools are categorized as E-Commerce Platforms
Unique Categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
commercetools has no unique categories
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
commercetools has no discussions with answers
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