Compare SAP Commerce Cloud and commercetools
At a Glance
Market Segments
Enterprise (45.2% of reviews)
Small-Business (35.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
SAP Commerce Cloud
Star Rating
(321)4.3 out of 5
Market Segments
Enterprise (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce Cloud
commercetools
Star Rating
(16)4.6 out of 5
Market Segments
Small-Business (35.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Commerce Cloud excels in handling complex, enterprise-level commerce needs, with users appreciating its ability to manage extensive product catalogs and pricing rules effectively. This makes it a strong choice for businesses with intricate requirements.
- Users say that commercetools stands out for its smooth customer support and ease of integration, highlighting its well-documented APIs that allow for quick implementation. This can be particularly beneficial for businesses looking for a straightforward setup process.
- Reviewers mention that SAP Commerce Cloud offers robust deployment possibilities, simplifying the onboarding process for e-commerce and B2B projects. This feature is often praised for its scalability and omnichannel capabilities, making it suitable for diverse business models.
- According to verified reviews, commercetools shines in customer service, with many users expressing satisfaction with the support they receive. This level of service can be a deciding factor for businesses that prioritize ongoing assistance and responsiveness.
- G2 reviewers highlight that while SAP Commerce Cloud has a higher overall satisfaction score, it faces challenges in ease of setup compared to commercetools, which is noted for its intuitive implementation process. This difference can impact how quickly businesses can get up and running.
- Users report that both platforms have strong integration capabilities, but SAP Commerce Cloud is particularly noted for its seamless integration with complex B2B and B2C processes, which can be crucial for larger enterprises looking to streamline operations.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
SAP Commerce Cloud
Free Trial is available
commercetools
Free Trial is available
Ratings
Meets Requirements
8.7
232
9.5
10
Ease of Use
8.1
244
9.2
10
Ease of Setup
7.9
183
9.4
8
Ease of Admin
8.1
98
8.8
7
Quality of Support
8.5
224
9.2
10
Has the product been a good partner in doing business?
8.4
91
9.3
7
Product Direction (% positive)
8.9
220
10.0
9
Features by Category
Order Entry
8.8
70
Not enough data
9.0
70
Not enough data
8.8
69
Not enough data
Order Tracking
8.9
71
Not enough data
8.9
72
Not enough data
8.8
68
Not enough data
Inventory Management
8.9
71
Not enough data
8.9
66
Not enough data
8.8
67
Not enough data
Customer Management
9.0
69
Not enough data
8.9
68
Not enough data
8.7
68
Not enough data
Subscription Management
8.7
69
Not enough data
8.9
66
Not enough data
8.7
69
Not enough data
9.1
66
Not enough data
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
82
Not enough data
8.5
82
Not enough data
8.4
82
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Generative AI
8.0
32
Not enough data
7.9
32
Not enough data
Agentic AI - E-Commerce Platforms
8.2
19
Not enough data
8.5
25
Not enough data
8.0
19
Not enough data
7.5
19
Not enough data
7.7
19
Not enough data
7.6
19
Not enough data
Merchandising/Marketing
8.2
107
Not enough data
8.3
131
Not enough data
8.1
136
|
Verified
Not enough data
8.1
135
|
Verified
Not enough data
8.0
125
Not enough data
8.0
126
|
Verified
Not enough data
8.3
104
Feature Not Available
Product Catalog
8.3
135
Not enough data
8.2
127
|
Verified
Not enough data
8.3
131
|
Verified
Not enough data
8.2
113
|
Verified
Not enough data
Order Process
8.5
133
|
Verified
Not enough data
8.5
126
|
Verified
Not enough data
8.1
124
|
Verified
Not enough data
8.5
125
|
Verified
Not enough data
8.4
133
Not enough data
8.0
117
|
Verified
Not enough data
8.5
129
Not enough data
8.4
116
Not enough data
Multi-Channel Support
8.4
132
Not enough data
7.9
121
|
Verified
Not enough data
8.1
118
|
Verified
Not enough data
8.4
123
|
Verified
9.7
5
8.2
117
|
Verified
Not enough data
7.9
95
Not enough data
8.6
136
|
Verified
Not enough data
Platform
8.5
122
|
Verified
Not enough data
8.3
141
|
Verified
Not enough data
8.2
137
|
Verified
8.7
5
8.4
127
|
Verified
Not enough data
8.3
122
Not enough data
8.7
123
|
Verified
Not enough data
8.5
119
|
Verified
Not enough data
8.5
125
|
Verified
Not enough data
8.2
121
|
Verified
Not enough data
8.6
122
|
Verified
Not enough data
8.3
122
|
Verified
Not enough data
8.5
138
|
Verified
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
39
Not enough data
8.7
39
Not enough data
Omnichannel Features
8.8
39
Not enough data
8.9
33
Not enough data
8.9
37
Not enough data
9.0
34
Not enough data
8.6
35
Not enough data
8.6
38
Not enough data
8.6
38
Not enough data
Categories
Categories
Shared Categories
SAP Commerce Cloud and commercetools are categorized as E-Commerce Platforms
Unique Categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
commercetools has no unique categories
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.5%
Computer Software
8.5%
Retail
7.4%
Accounting
4.8%
Marketing and Advertising
4.4%
Other
59.4%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
SJ
SAP Commerce cloud is cloud version of Hybris. SAP made the SaaS version of commerce which take cares of end to end ecommerce functionality. Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
commercetools has no discussions with answers
