# Sangoma Wholesale Carrier Services vs ZEGOCLOUD Comparison | | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Star Rating** | 3.4 out of 5 | 4.6 out of 5 | | **Total Reviews** | 11 | 59 | | **Largest Market Segment** | Small-Business (60.0% of reviews) | Small-Business (82.5% of reviews) | | **Entry Level Price** | No pricing available | Free Trial | --- ## Top Pros & Cons ### Sangoma Wholesale Carrier Services **Not enough data** ### ZEGOCLOUD Pros: - Customer Support (2 reviews) - Video Quality (2 reviews) Cons: - Integration Issues (2 reviews) - Missing Features (1 reviews) --- ## Ratings Comparison | Rating | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Meets Requirements** | 7.1 (8 reviews) | 9.2 (51 reviews) | | **Ease of Use** | 6.9 (8 reviews) | 9.1 (51 reviews) | | **Ease of Setup** | Not enough data | 9.0 (26 reviews) | | **Ease of Admin** | Not enough data | 9.2 (22 reviews) | | **Quality of Support** | 7.9 (8 reviews) | 9.3 (51 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.5 (22 reviews) | | **Product Direction (% positive)** | 7.1 (8 reviews) | 9.8 (53 reviews) | --- ## Pricing ### Sangoma Wholesale Carrier Services #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ZEGOCLOUD #### Entry-Level Pricing Plan: Simple, Flexible Pricing For Teams of All Sizes Price: Free Trial Description: Build real-time engagement into your apps. Key Features: - Quick integration - Few lines of code, within 30 mins - Free credits - Start now to get 10,000 mins per month - Platform compatibility - Integrate with any development environment. [Learn more about ZEGOCLOUD](https://www.g2.com/products/zegocloud-zegocloud/reviews) #### Free Trial No --- ## Features Comparison By Category ### Communication Platform as a Service (CPaaS) | Product | Score | Reviews | |---|---|---| | **Sangoma Wholesale Carrier Services** | N/A | N/A | | **ZEGOCLOUD** | 9.0/10 | 29 | #### Additional Functionality | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Automated Responses** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Audio/Video Conferencing** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Call Routing** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Chat Transcript** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **SMS Marketing** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Fax Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | #### Functionality | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Ease Of Integration** | Not enough data | 8.9 (28 reviews) | | **API Call Speed** | Not enough data | 9.0 (28 reviews) | | **Unified Communications** | Not enough data | 9.1 (27 reviews) | | **Alerts/Notifications** | Not enough data | Not enough data | | **Computer Telephony Integration** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | #### Support | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Documentation** | Not enough data | 8.8 (27 reviews) | | **Community Support** | Not enough data | 9.0 (25 reviews) | | **Professional Support** | Not enough data | 9.3 (28 reviews) | ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Sangoma Wholesale Carrier Services** | N/A | N/A | | **ZEGOCLOUD** | N/A | N/A | #### Additional Functionality | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Video Platform as a Service (VPaaS) | Product | Score | Reviews | |---|---|---| | **Sangoma Wholesale Carrier Services** | N/A | N/A | | **ZEGOCLOUD** | 9.2/10 | 44 | #### API Features | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Live Chat** | Not enough data | 9.6 (40 reviews) | | **Screen Sharing** | Not enough data | 9.2 (35 reviews) | | **Subtitles and Closed Captions** | Not enough data | 9.1 (33 reviews) | | **Custom Video Player** | Not enough data | 9.2 (37 reviews) | | **Live Simulcasting** | Not enough data | 9.2 (35 reviews) | #### Security and Compliance | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Encryption** | Not enough data | 9.0 (32 reviews) | | **Watermarking** | Not enough data | 9.0 (30 reviews) | | **HIPAA Compliance** | Not enough data | Feature Not Available | | **GDPR Compliance** | Not enough data | 9.3 (32 reviews) | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Sangoma Wholesale Carrier Services** | 10.0/10 | 8 | | **ZEGOCLOUD** | N/A | N/A | #### Platform Basics - VoIP Providers | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Network monitoring** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Fax Management** | Not enough data | Not enough data | | **Call List Management** | Not enough data | Not enough data | | **Call Center Management** | Not enough data | Not enough data | | **Queue Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Computer Telephony Integration** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Call Center Integration** | Not enough data | Not enough data | #### Basic Communication | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Phone Calls** | 10.0 (6 reviews) | Not enough data | | **Video Calls** | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Conference Calls** | 10.0 (5 reviews) | Not enough data | | **Desk-to-Desk Calls** | 10.0 (5 reviews) | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Video Call Recording** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **SIP Trunking** | Not enough data | Not enough data | #### Agentic AI - VoIP Providers | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Access | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Software Pairing** | Not enough data | Not enough data | | **Browser Extension** | Not enough data | Not enough data | | **Individual Download** | Not enough data | Not enough data | #### Advanced Features | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Hold Music** | Not enough data | Not enough data | | **Automated Attendants** | Not enough data | Not enough data | | **VOiP Number** | 10.0 (6 reviews) | Not enough data | #### Additional Functionality | Feature | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Live Chat** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Employee Directory** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Call Scripting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Virtual Call Center** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Auto-Dialer** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Call Transfer** | Not enough data | Not enough data | | **Call Reporting** | Not enough data | Not enough data | | **Call Logging** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **Customizable Caller ID** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Callback Scheduling** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Call Routing** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Call Conferencing** | Not enough data | Not enough data | | **Call Disposition** | Not enough data | Not enough data | | **Predictive Dialer** | Not enough data | Not enough data | | **Spam Blocker** | Not enough data | Not enough data | | **On-Demand Recording** | Not enough data | Not enough data | | **Caller Profiles** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **VoIP Connection** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | | **Text to Speech** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **VoIP** | Not enough data | Not enough data | | **Call Queues** | Not enough data | Not enough data | | **Call Screening** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Online Voice Transmission** | Not enough data | Not enough data | | **Unified Communications** | Not enough data | Not enough data | | **Voicemail Transcription** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Unique to Sangoma Wholesale Carrier Services (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to ZEGOCLOUD (1):** [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas) --- ## Reviewer Demographics ### By Company Size | Segment | Sangoma Wholesale Carrier Services | ZEGOCLOUD | |---|---|---| | **Small-Business** | 60.0% | 82.5% | | **Mid-Market** | 40.0% | 14.0% | | **Enterprise** | 0% | 3.5% | ### By Industry #### Sangoma Wholesale Carrier Services - **Telecommunications:** 40.0% - **Retail:** 10.0% - **Online Media:** 10.0% - **Marketing and Advertising:** 10.0% - **Internet:** 10.0% - **Insurance:** 10.0% - **Computer Software:** 10.0% #### ZEGOCLOUD - **Computer Software:** 12.3% - **Information Technology and Services:** 12.3% - **Entertainment:** 10.5% - **Internet:** 5.3% - **Primary/Secondary Education:** 3.5% - **Non-Profit Organization Management:** 3.5% - **Mental Health Care:** 3.5% - **Business Supplies and Equipment:** 3.5% - **Hospital & Health Care:** 3.5% - **Writing and Editing:** 3.5% - **Other:** 38.6% --- ## Alternatives ### Alternatives to Sangoma Wholesale Carrier Services - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews) - [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews) — 4.4/5 stars (504 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (530 reviews) - [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (747 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1431 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (636 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1642 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1236 reviews) ### Alternatives to ZEGOCLOUD - [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (530 reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) — 4.3/5 stars (722 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1236 reviews) - [Wistia](https://www.g2.com/products/wistia/reviews) — 4.6/5 stars (1140 reviews) - [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (747 reviews) - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (625 reviews) - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews) - [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews) — 4.4/5 stars (504 reviews) - [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (500 reviews) --- ## Top Discussions ### Sangoma Wholesale Carrier Services No discussions available for this product. ### ZEGOCLOUD No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sangoma-wholesale-carrier-services-vs-zegocloud-zegocloud)