# Asterisk vs iPlum Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Asterisk excels in customization, allowing users to tailor the software to their specific telephony needs. Many users appreciate its open-source nature, which not only saves on licensing costs but also provides a robust foundation for building a PBX system.
- **Users say** that iPlum stands out for its user-friendly app interface, making it easy to access features. This simplicity is particularly beneficial for small businesses looking for straightforward communication solutions without the complexity of more extensive systems.
- **According to verified reviews** , Asterisk has a significant advantage in call quality, with users highlighting its superior performance in phone calls and conference calls. This makes it a preferred choice for organizations that prioritize reliable communication.
- **Reviewers mention** that iPlum offers valuable features for maintaining a clear separation between personal and professional communications, which is especially useful for users who want to manage business calls on their personal devices without mixing them with personal calls.
- **G2 reviewers highlight** that while Asterisk has a steeper learning curve due to its extensive customization options, it ultimately provides a powerful tool for those willing to invest the time. In contrast, iPlum's ease of use is frequently praised, making it a more accessible option for users who may not have technical expertise.
- **Users report** that Asterisk's strong support for advanced features like automated attendants and hold music enhances the overall user experience, while iPlum, despite its strengths, falls short in these areas, particularly in features like screen sharing and conference calls.



| | Asterisk | iPlum | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 59 | 201 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (96.9% of reviews) | 
| **Entry Level Price** | $0.02 per minute | $8.99 | 

---
## Top Pros & Cons

### Asterisk

Pros:
- Customer Service (1 reviews)
- Easy Integration (1 reviews)

Cons:
- Complex Processes (2 reviews)
- Customer Service (1 reviews)

### iPlum

Pros:
- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)

Cons:
- Texting Issues (28 reviews)
- Call Issues (25 reviews)

---
## Ratings Comparison
| Rating | Asterisk | iPlum | 
|---|---|---|
  | **Meets Requirements** | 9.0 (45 reviews) | 9.2 (184 reviews) | 
  | **Ease of Use** | 7.8 (47 reviews) | 8.6 (186 reviews) | 
  | **Ease of Setup** | 7.5 (37 reviews) | 7.9 (177 reviews) | 
  | **Ease of Admin** | 7.9 (34 reviews) | 8.6 (46 reviews) | 
  | **Quality of Support** | 8.3 (38 reviews) | 8.4 (150 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (27 reviews) | 8.2 (47 reviews) | 
  | **Product Direction (% positive)** | 7.9 (45 reviews) | 8.6 (185 reviews) | 

---
## Pricing

### Asterisk

#### Entry-Level Pricing

Plan: Metered SIP Trunking

Price: $0.02 per minute

Description: Works well for businesses that may need more flexibility in their communications week to week.

Key Features:
- No set-up fees.
- Metered inbound and outbound local and long distance.
- Allows more dynamic call volume activity.

[Browse all 2 editions](https://www.g2.com/products/asterisk/pricing)

#### Free Trial

Yes

### iPlum

#### Entry-Level Pricing

Plan: Standard

Price: $8.99

Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.

Key Features:
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail

[Browse all 2 editions](https://www.g2.com/products/iplum/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | N/A | N/A |
| **iPlum** | 9.0/10 | 126 |

#### Platform

| Feature | Asterisk | iPlum | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.3 (119 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.2 (123 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 8.5 (111 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.1 (113 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.3 (121 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.0 (115 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.0 (111 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 8.9 (114 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | N/A | N/A |
| **iPlum** | 8.5/10 | 24 |

#### Technology

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Telecommunications** | Not enough data | 9.4 (24 reviews) | 
| **Low Bandwidth Support** | Not enough data | 8.9 (23 reviews) | 
| **EHR Integration** | Not enough data | 7.7 (21 reviews) | 

#### Administration

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Practice Branding** | Not enough data | 7.9 (21 reviews) | 
| **Practice Specific** | Not enough data | 8.0 (22 reviews) | 
| **Charting And Documentation** | Not enough data | 7.6 (21 reviews) | 

#### Compliance

| Feature | Asterisk | iPlum | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.3 (23 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.4 (22 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | 8.6/10 | 46 |
| **iPlum** | 6.9/10 | 102 |

#### Platform Basics - VoIP Providers

| Feature | Asterisk | iPlum | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 7.4 (65 reviews) | 
| **Call Management** | Not enough data | 8.0 (69 reviews) | 
| **Network monitoring** | Not enough data | 7.5 (63 reviews) | 
| **Integrations** | Not enough data | 6.8 (65 reviews) | 
| **Virtual PBX** | Not enough data | 6.5 (62 reviews) | 
| **SIP trunking services** | Not enough data | 6.5 (62 reviews) | 

#### Basic Communication

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Phone Calls** | 9.5 (39 reviews) ✓ Verified | 8.9 (95 reviews) | 
| **Video Calls** | 8.1 (24 reviews) | Feature Not Available | 
| **Instant Messaging** | 8.4 (23 reviews) ✓ Verified | 8.9 (93 reviews) | 
| **Screen Sharing** | 7.9 (21 reviews) | 5.9 (77 reviews) | 
| **Conference Calls** | 9.2 (34 reviews) ✓ Verified | 6.3 (72 reviews) | 
| **Desk-to-Desk Calls** | 9.0 (36 reviews) ✓ Verified | 6.6 (74 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (50 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (51 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (49 reviews) | 

#### Access

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Software Pairing** | 7.9 (25 reviews) | 6.2 (69 reviews) | 
| **Browser Extension** | 7.9 (23 reviews) ✓ Verified | Feature Not Available | 
| **Individual Download** | 7.9 (24 reviews) | 7.1 (78 reviews) | 

#### Advanced Features

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Hold Music** | 9.1 (35 reviews) ✓ Verified | 5.7 (70 reviews) | 
| **Automated Attendants** | 9.0 (32 reviews) ✓ Verified | 6.4 (78 reviews) | 
| **VOiP Number** | 9.0 (33 reviews) ✓ Verified | 8.4 (87 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | N/A | N/A |
| **iPlum** | 7.8/10 | 27 |

#### Agentic AI - Outbound Call Tracking

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (9 reviews) | 

#### Calling

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Record Calls** | Not enough data | 7.5 (26 reviews) | 
| **Generate Location** | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | 8.6 (27 reviews) | 
| **Click-to-Call** | Not enough data | Feature Not Available | 
| **Auto Dialer** | Not enough data | 8.3 (11 reviews) | 

#### Contacts

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Personalization** | Not enough data | 8.2 (26 reviews) | 
| **Information Locater** | Not enough data | Feature Not Available | 
| **Record Prospect Data** | Not enough data | 7.5 (25 reviews) | 

#### Insights

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Notes** | Not enough data | Feature Not Available | 
| **Daily Summary** | Not enough data | Feature Not Available | 
| **Automated Voicemails** | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 7.2 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Asterisk | iPlum | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Asterisk (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to iPlum (4):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Asterisk | iPlum | 
|---|---|---|
| **Small-Business** | 30.8% | 96.9% | 
| **Mid-Market** | 50.0% | 1.6% | 
| **Enterprise** | 19.2% | 1.6% | 

### By Industry

#### Asterisk

- **Telecommunications:** 28.8%
- **Information Technology and Services:** 21.2%
- **Banking:** 5.8%
- **Computer Software:** 5.8%
- **Accounting:** 3.8%
- **Computer & Network Security:** 3.8%
- **Facilities Services:** 3.8%
- **Broadcast Media:** 1.9%
- **Computer Networking:** 1.9%
- **Consumer Goods:** 1.9%
- **Other:** 21.2%

#### iPlum

- **Mental Health Care:** 53.9%
- **Health, Wellness and Fitness:** 11.5%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 3.7%
- **Accounting:** 2.1%
- **Consumer Services:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Consulting:** 1.6%
- **Real Estate:** 1.6%
- **Medical Practice:** 1.6%
- **Other:** 9.4%

---
## Alternatives

### Alternatives to Asterisk

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) — 4.4/5 stars (111 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56507 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4198 reviews)
- [Yeastar S-Series VoIP PBX](https://www.g2.com/products/yeastar-s-series-voip-pbx/reviews) — 4.9/5 stars (15 reviews)
- [Linphone](https://www.g2.com/products/linphone/reviews) — 4.4/5 stars (16 reviews)
- [Twilio Flex](https://www.g2.com/products/twilio-twilio-flex/reviews) — 4.1/5 stars (36 reviews)

### Alternatives to iPlum

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4198 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1625 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (340 reviews)
- [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (162 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)

---
## Top Discussions

### Asterisk

No discussions available for this product.

### iPlum

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/asterisk-vs-iplum)