G2 reviewers report that Zoho CRM excels in its customization capabilities, allowing users to tailor modules without needing extensive technical knowledge. This flexibility is highlighted by users who appreciate the ability to create custom dashboards and models, making it easier to analyze data effectively.
Users say that SalesScreen creates a fun and competitive atmosphere that enhances engagement among sales teams. Reviewers enjoy the live updates and sound effects, which contribute to a more dynamic work environment, fostering transparency and collaboration.
According to verified reviews, Zoho CRM's centralized communication hub is a standout feature, enabling users to manage all client interactions in one place. This integration with other Zoho products, like Zoho Books for invoicing, is particularly appreciated by users looking for seamless workflows.
Reviewers mention that SalesScreen's quality of support is notably high, with many users praising the responsiveness and helpfulness of the support team. This level of assistance is crucial for teams looking to maximize their use of the platform.
Users highlight that while Zoho CRM has a strong presence in the small business segment, it sometimes struggles with meeting specific workflow needs for larger teams. Some users have noted configuration challenges that can arise during implementation.
G2 reviewers indicate that SalesScreen's performance tracking features, such as leaderboards and goal-setting tools, are effective in motivating sales teams. Users appreciate how these features help maintain focus on performance goals and encourage healthy competition among team members.
Pricing
Entry-Level Pricing
SalesScreen
Essentials
Free Trial
Essentials is a great place to start with the foundations of SalesScreen. Perfect for small teams or introducing gamification to companies of any size.
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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