Compare SalesScreen and Zoho CRM

At a Glance
SalesScreen
SalesScreen
Star Rating
(474)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plans
Zoho CRM
Zoho CRM
Star Rating
(2,894)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Zoho CRM excels in its customization capabilities, allowing users to tailor modules without needing extensive technical knowledge. This flexibility is highlighted by users who appreciate the ability to create custom dashboards and models, making it easier to analyze data effectively.
  • Users say that SalesScreen creates a fun and competitive atmosphere that enhances engagement among sales teams. Reviewers enjoy the live updates and sound effects, which contribute to a more dynamic work environment, fostering transparency and collaboration.
  • According to verified reviews, Zoho CRM's centralized communication hub is a standout feature, enabling users to manage all client interactions in one place. This integration with other Zoho products, like Zoho Books for invoicing, is particularly appreciated by users looking for seamless workflows.
  • Reviewers mention that SalesScreen's quality of support is notably high, with many users praising the responsiveness and helpfulness of the support team. This level of assistance is crucial for teams looking to maximize their use of the platform.
  • Users highlight that while Zoho CRM has a strong presence in the small business segment, it sometimes struggles with meeting specific workflow needs for larger teams. Some users have noted configuration challenges that can arise during implementation.
  • G2 reviewers indicate that SalesScreen's performance tracking features, such as leaderboards and goal-setting tools, are effective in motivating sales teams. Users appreciate how these features help maintain focus on performance goals and encourage healthy competition among team members.
Pricing
Entry-Level Pricing
SalesScreen
Essentials
Free Trial
Browse all 4 pricing plans
Zoho CRM
Free Edition
Free
Browse all 5 pricing plans
Free Trial
SalesScreen
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
9.1
400
8.4
2,460
Ease of Use
9.2
409
8.3
2,479
Ease of Setup
8.9
320
8.0
1,250
Ease of Admin
8.8
189
8.0
1,019
Quality of Support
9.4
355
7.6
2,253
Has the product been a good partner in doing business?
9.5
185
8.0
995
Product Direction (% positive)
9.3
388
8.0
2,395
Features by Category
Not enough data
8.1
1,944
Sales Force Automation
Not enough data
8.5
1647
|
Verified
Not enough data
8.3
876
|
Verified
Not enough data
8.2
1566
|
Verified
Not enough data
8.2
1632
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
671
|
Verified
Not enough data
7.9
1217
|
Verified
Not enough data
8.0
1209
|
Verified
Not enough data
8.2
1323
|
Verified
Marketing Automation
Not enough data
8.0
1343
|
Verified
Not enough data
7.9
1304
|
Verified
Not enough data
8.4
1538
|
Verified
Not enough data
7.9
1126
|
Verified
Customer Support
Not enough data
8.0
1201
|
Verified
Not enough data
7.9
1204
|
Verified
Not enough data
7.9
1236
|
Verified
Not enough data
7.8
1068
|
Verified
Not enough data
8.0
1113
|
Verified
Reporting & Analytics
Not enough data
8.2
1510
|
Verified
Not enough data
8.2
1559
|
Verified
Not enough data
8.1
1055
|
Verified
Mobile & Social
Not enough data
8.1
1082
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1201
|
Verified
Platform
Not enough data
8.1
865
|
Verified
Not enough data
8.1
838
|
Verified
Not enough data
8.4
857
|
Verified
Not enough data
8.1
647
|
Verified
Not enough data
7.8
547
|
Verified
Not enough data
8.1
718
|
Verified
Not enough data
8.4
845
|
Verified
Not enough data
8.1
661
|
Verified
Integration
Not enough data
8.3
651
|
Verified
Not enough data
8.1
640
|
Verified
Not enough data
8.0
600
|
Verified
Generative AI
Not enough data
8.2
180
Agentic AI - CRM
Not enough data
8.0
65
Not enough data
8.3
63
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
7.7
122
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
8.7
256
8.7
75
Competition
8.7
231
|
Verified
8.7
58
|
Verified
8.7
231
|
Verified
8.7
57
|
Verified
8.9
231
|
Verified
8.7
57
|
Verified
8.8
217
|
Verified
8.5
53
|
Verified
8.8
224
|
Verified
8.5
55
|
Verified
8.9
220
7.9
18
Agentic AI - Sales Gamification
7.8
53
Not enough data
Integrations
8.6
212
|
Verified
8.9
61
|
Verified
8.6
185
8.8
59
8.6
203
8.7
45
Platform
8.8
221
|
Verified
8.8
65
|
Verified
8.9
221
|
Verified
8.9
64
|
Verified
9.0
203
|
Verified
8.8
58
|
Verified
8.7
207
|
Verified
8.8
63
|
Verified
9.2
225
|
Verified
8.8
63
|
Verified
Employee Features
9.1
230
|
Verified
8.9
66
|
Verified
9.0
224
|
Verified
8.8
68
|
Verified
8.2
215
|
Verified
8.8
68
|
Verified
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
80
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
171
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Not enough data
8.4
57
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Customer Journey MappingHide 6 FeaturesShow 6 Features
Not enough data
8.4
106
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Not enough data
8.7
89
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Not enough data
8.5
44
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Not enough data
7.9
23
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.5
210
8.3
199
Agentic AI - Sales Performance Management
7.4
27
7.9
21
7.6
27
8.1
20
7.2
27
7.9
21
Incentives
8.9
193
|
Verified
8.2
154
|
Verified
8.8
175
|
Verified
8.4
161
|
Verified
8.0
151
|
Verified
8.0
153
|
Verified
9.2
199
|
Verified
8.4
162
|
Verified
Personalization
8.8
196
|
Verified
8.5
178
|
Verified
8.8
186
|
Verified
8.6
179
|
Verified
9.2
201
|
Verified
8.6
185
|
Verified
8.9
193
|
Verified
8.4
172
|
Verified
Administrative
8.6
182
|
Verified
8.5
170
|
Verified
8.7
182
|
Verified
8.5
174
|
Verified
8.7
172
8.4
162
Not enough data
8.0
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Not enough data
8.1
172
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
8.7
65
Not enough data
Agentic AI - Sales Coaching
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Training
8.6
57
Not enough data
8.7
52
Not enough data
8.4
41
Not enough data
Feature Not Available
Not enough data
Feedback
8.7
51
Not enough data
8.8
52
Not enough data
8.6
48
Not enough data
9.3
60
Not enough data
9.2
60
Not enough data
9.0
56
Not enough data
9.2
60
Not enough data
Generative AI
7.9
29
Not enough data
Not enough data
7.8
12
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SalesScreen
SalesScreen
Zoho CRM
Zoho CRM
SalesScreen and Zoho CRM are categorized as Sales Gamification and Sales Performance Management
Reviews
Reviewers' Company Size
SalesScreen
SalesScreen
Small-Business(50 or fewer emp.)
29.2%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
20.8%
Zoho CRM
Zoho CRM
Small-Business(50 or fewer emp.)
61.6%
Mid-Market(51-1000 emp.)
32.3%
Enterprise(> 1000 emp.)
6.1%
Reviewers' Industry
SalesScreen
SalesScreen
Insurance
28.9%
Real Estate
13.2%
Computer Software
9.9%
Financial Services
8.7%
Information Technology and Services
4.9%
Other
34.3%
Zoho CRM
Zoho CRM
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
SalesScreen
SalesScreen Alternatives
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Spinify
Add Spinify
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Ambition
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LevelEleven
LevelEleven
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Hoopla
Hoopla
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Zoho CRM
Zoho CRM Alternatives
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Agentforce Sales
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Apollo.io
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Add Apollo.io
Discussions
SalesScreen
SalesScreen Discussions
Monty the Mongoose crying
SalesScreen has no discussions with answers
Zoho CRM
Zoho CRM Discussions
What have you found better than ZOHO
5 Comments
Peter C.
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
Anubhav P.
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya, Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more