Compare Salesnet, Salesforce CRM, and SugarCRM

Pricing

 
Express
Contact Salesnet
For Quote
Sales Essentials Edition
$25
/user/month*
Sugar Professional
$40
user/month
 
Professional
Contact Salesnet
For Quote
Professional Edition
$75
/user/month*
Sugar Enterprise
$65
user/month
 
Enterprise
Contact Salesnet
For Quote
Enterprise Edition
$150
/user/month*
Sugar Ultimate
$150
user/month
 
Unlimited Edition
$300
/user/month*
 
Free Trial Unavailable
Free Trial
Free Trial
Salesnet
Express
Contact SalesnetFor Quote
Professional
Contact SalesnetFor Quote
Enterprise
Contact SalesnetFor Quote
Free Trial Unavailable
Salesforce CRM
Sales Essentials Edition
$25/user/month*
Professional Edition
$75/user/month*
Enterprise Edition
$150/user/month*
Unlimited Edition
$300/user/month*
Free Trial
SugarCRM
Sugar Professional
$40user/month
Sugar Enterprise
$65user/month
Sugar Ultimate
$150user/month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
8.7
7.7
Ease of Use
Ease of Use
8.5
7.8
7.2
Ease of Setup
Ease of Setup
8.3
7.1
6.9
Ease of Admin
Ease of Admin
8.9
7.6
7.5
Quality of Support
Quality of Support
9.3
7.8
7.4
Ease of Doing Business With
Ease of Doing Business With
9.6
8.0
7.5
Product Direction (% positive)
Product Direction (% positive)
8.5
7.9
6.4
Meets Requirements
Salesnet
8.7
Salesforce CRM
8.7
SugarCRM
7.7
Ease of Use
Salesnet
8.5
Salesforce CRM
7.8
SugarCRM
7.2
Ease of Setup
Salesnet
8.3
Salesforce CRM
7.1
SugarCRM
6.9
Ease of Admin
Salesnet
8.9
Salesforce CRM
7.6
SugarCRM
7.5
Quality of Support
Salesnet
9.3
Salesforce CRM
7.8
SugarCRM
7.4
Ease of Doing Business With
Salesnet
9.6
Salesforce CRM
8.0
SugarCRM
7.5
Product Direction (% positive)
Salesnet
8.5
Salesforce CRM
7.9
SugarCRM
6.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
62.1%
25.2%
33.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.4%
45.5%
51.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.5%
29.4%
15.2%
Salesnet
Small-Business
62.1%
Mid-Market
28.4%
Enterprise
9.5%
Salesforce CRM
Small-Business
25.2%
Mid-Market
45.5%
Enterprise
29.4%
SugarCRM
Small-Business
33.6%
Mid-Market
51.2%
Enterprise
15.2%

Reviewers' Industry

 
Construction
8.9%
Computer Software
16.7%
Information Technology and Services
14.3%
 
Management Consulting
6.9%
Information Technology and Services
10.7%
Computer Software
12.8%
 
Information Technology and Services
6.9%
Internet
7.6%
Marketing and Advertising
6.0%
 
Building Materials
5.9%
Marketing and Advertising
7.1%
Financial Services
6.0%
 
Marketing and Advertising
5.0%
Financial Services
4.5%
Construction
3.1%
 
Other
66.3%
Other
53.4%
Other
57.8%
Salesnet
Construction
8.9%
Management Consulting
6.9%
Information Technology and Services
6.9%
Building Materials
5.9%
Marketing and Advertising
5.0%
Other
66.3%
Salesforce CRM
Computer Software
16.7%
Information Technology and Services
10.7%
Internet
7.6%
Marketing and Advertising
7.1%
Financial Services
4.5%
Other
53.4%
SugarCRM
Information Technology and Services
14.3%
Computer Software
12.8%
Marketing and Advertising
6.0%
Financial Services
6.0%
Construction
3.1%
Other
57.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Kristin H.
Administrator in Hospital & Health Care

As a Sales Manager, implementing Salesnet has helped me to streamline our deparment processes. Our sales staff is more focused and productive. They have clearly defined steps and are able to view their pipline and highest opportunities at a glance. From...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

I hate that setup is so complicated and so expensive if you have them do it. I opted to set it up myself when we first got it. At that time, they offered no guidance. We have had it for years now, and they at least have some training videos.

Cristi H.
Administrator in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

 
Salesnet
Most Helpful Favorable Review
Kristin H.
Administrator in Hospital & Health Care

As a Sales Manager, implementing Salesnet has helped me to streamline our deparment processes. Our sales staff is more focused and productive. They have clearly defined steps and are able to view their pipline and highest opportunities at a glance. From...

Most Helpful Critical Review
G2 User

I hate that setup is so complicated and so expensive if you have them do it. I opted to set it up myself when we first got it. At that time, they offered no guidance. We have had it for years now, and they at least have some training videos.

Salesforce CRM
Most Helpful Favorable Review
Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Cristi H.
Administrator in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

SugarCRM
Most Helpful Favorable Review
Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

Most Helpful Critical Review
Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

Screenshots

 
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Videos

 No videos provided

Intro to Salesforce for Small Business

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

Salesnet
No videos provided
Salesforce CRM

Intro to Salesforce for Small Business

SugarCRM

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

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