Introducing G2.ai, the future of software buying.Try now
Compare Salesmsg and Twilio 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
RedFlag
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
8x8 Contact Center
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Leaptree Optimize
Visit Website
At a Glance
Market Segments
Small-Business (69.9% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
Free
No pricing available
Salesmsg
Star Rating
(356)4.7 out of 5
Market Segments
Small-Business (69.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansTwilio
Star Rating
(497)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio has a robust API integration capability, scoring 8.2 for ease of integration, while Salesmsg shines with a higher score of 9.3, indicating a more user-friendly setup process that many find easier to navigate.
- Reviewers mention that Salesmsg excels in two-way text messaging with a score of 9.4, making it a preferred choice for businesses that prioritize interactive communication, whereas Twilio's score of 8.4 in bulk SMS indicates it may not be as strong in this area.
- G2 users highlight that Salesmsg's quality of support is rated at 9.2, reflecting a more responsive customer service experience compared to Twilio's score of 8.0, which some users feel could be improved.
- Users on G2 appreciate Salesmsg's ease of use, scoring 9.3, which is significantly higher than Twilio's 8.4, suggesting that Salesmsg may be more intuitive for everyday users.
- Reviewers say that Salesmsg's automatic replies feature, rated at 8.5, is particularly effective for maintaining customer engagement, while Twilio's score of 8.0 for automatic URL shortening indicates it may not offer the same level of functionality in this area.
- Users report that Salesmsg's product direction is rated at 9.5, indicating a strong commitment to innovation and user feedback, while Twilio's score of 8.5 suggests it may not be as proactive in adapting to user needs.
Pricing
Entry-Level Pricing
Salesmsg
Pay-As-You-Go
Free
Best for users who want to evaluate Salesmsg. Start with a free account and upgrade to a monthly or annual plan.
- Dedicated free account
- Upgrade at anytime
- Pay only for what you need
Twilio
No pricing availableFree Trial
Salesmsg
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.3
301
8.8
362
Ease of Use
9.4
312
8.2
367
Ease of Setup
9.3
208
7.8
206
Ease of Admin
9.3
112
7.9
194
Quality of Support
9.2
273
7.8
328
Has the product been a good partner in doing business?
9.6
110
8.1
185
Product Direction (% positive)
9.5
309
8.3
352
Features by Category
Messenger
9.0
22
Not enough data
7.1
21
Not enough data
8.3
22
Not enough data
9.2
22
Not enough data
Channels
7.7
22
Not enough data
7.5
21
Not enough data
9.6
22
Not enough data
7.1
21
Not enough data
7.4
21
Not enough data
Customers
9.2
22
Not enough data
9.0
22
Not enough data
9.0
22
Not enough data
8.9
22
Not enough data
8.6
22
Not enough data
Agentic AI - Conversational Marketing
7.1
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
7.4
7
Not enough data
7.1
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.4
239
Not enough data
9.5
262
Not enough data
8.8
237
Not enough data
8.6
240
Not enough data
8.1
224
Not enough data
8.3
219
Not enough data
8.9
239
Not enough data
8.7
222
Not enough data
SMS Platform
8.1
217
Not enough data
8.5
224
Not enough data
7.6
188
Not enough data
7.3
194
Not enough data
7.5
196
Not enough data
8.0
205
Not enough data
Agentic AI - SMS Marketing
7.2
30
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
7.5
30
Not enough data
7.4
30
Not enough data
7.4
30
Not enough data
Channels
8.3
27
Not enough data
8.4
28
Not enough data
8.2
26
Not enough data
Design
8.7
28
Not enough data
Feature Not Available
Not enough data
9.1
28
Not enough data
9.0
28
Not enough data
8.5
26
Not enough data
Generative AI
7.8
26
Not enough data
8.1
26
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
107
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
104
|
Verified
Support
Not enough data
7.6
105
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Messaging Channels
9.7
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
Administration
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
16
Not enough data
7.3
16
Not enough data
7.2
16
Not enough data
Communication
8.9
18
Not enough data
9.6
18
Not enough data
8.8
18
Not enough data
9.6
18
Not enough data
Feature Not Available
Not enough data
Internal Use
Feature Not Available
Not enough data
9.5
18
Not enough data
9.4
17
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
9.4
18
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
7.5
8
Not enough data
7.3
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
Not enough data
Not enough data
Contacts
9.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Insights
8.8
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
9.0
8
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Campaigns
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
8.2
17
Not enough data
7.8
17
Not enough data
9.2
17
Not enough data
7.6
17
Not enough data
7.0
17
Not enough data
7.9
17
Not enough data
Categories
Categories
Shared Categories
Salesmsg and Twilio are categorized as RCS Business Messaging
Unique Categories
Salesmsg is categorized as Appointment Reminder, Shared Inbox, Customer Communications Management, SMS Marketing, Conversational Marketing, Outbound Call Tracking, Live Chat, Proactive Notification, Emergency Notification, Google Workspace Communication Tools, Mobile Marketing, Call Center Infrastructure (CCI), Contact Center, and Auto Dialer
Twilio is categorized as Communication Platform as a Service (CPaaS), Video Platform as a Service (VPaaS), Cloud PBX Platforms, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Salesmsg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
8.0%
Real Estate
7.2%
Consumer Services
5.7%
Marketing and Advertising
4.9%
Insurance
4.6%
Other
69.6%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.9%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.6%
Alternatives
Discussions
Does Salesmsg have a mobile app?
5 Comments
ME
Yes! It works great too. You can message and call from it.Read more
Does Salesmsg integrate with HubSpot?
3 Comments
CC
It does! They even put together a video about it: https://app.hubspot.com/ecosystem/420960/marketplace/apps/marketing/live-chat/salesmsg
Just login to your...Read more
Salesmsg has no more discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
