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Compare Salesmate and Zoho CRM

See this
side-by-side comparison of Salesmate vs. Zoho CRM
based on preference data from user reviews. Salesmate rates 4.6/5 stars with 28 reviews. By contrast, Zoho CRM rates 4.0/5 stars with 1,835 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Salesmate
Salesmate
(28)
4.6 out of 5
Salesmate
Answer a few questions to help the Salesmate community
Have you used Salesmate before?
Yes
Zoho CRM
Zoho CRM
(1,835)
4.0 out of 5
Zoho CRM
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Answer a few questions to help the Zoho CRM community
Have you used Zoho CRM before?
Yes
Star Rating
Salesmate
Salesmate
Market Segments
Salesmate
Salesmate
Small-Business (82.1% of reviews)
Zoho CRM
Zoho CRM
Small-Business (66.8% of reviews)
Entry Level Price
Salesmate
Salesmate
$12 per user/month
Zoho CRM
Zoho CRM
$0 Forever free up to 3 users

Salesmate vs Zoho CRM

When assessing the two solutions, reviewers found Salesmate easier to use, set up, and administer. Reviewers also preferred doing business with Salesmate overall.

  • Reviewers felt that Salesmate meets the needs of their business better than Zoho CRM.
  • When comparing quality of ongoing product support, reviewers felt that Salesmate is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Salesmate over Zoho CRM.
Categories
Shared Categories
Salesmate
Salesmate
Zoho CRM
Zoho CRM
Salesmate and Zoho CRM are categorized as CRM
Pricing
Salesmate
Salesmate Pricing
STARTER
$12per user/month
GROWTH
$24per user/month
Free Trial
Zoho CRM
Zoho CRM Pricing
Free Edition
$0Forever free up to 3 users
Standard
$12Per month/per user
Professional
$20Per month/per user
Enterprise
$35Per month/per user
Ultimate
$45Per month/per user
Free Trial
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Ratings
Meets Requirements
Salesmate
Salesmate
8.8
Responses: 23
Zoho CRM
Zoho CRM
8.2
Responses: 1595
Ease of Use
Salesmate
Salesmate
8.9
Responses: 23
Zoho CRM
Zoho CRM
8.0
Responses: 1596
Ease of Setup
Salesmate
Salesmate
9.0
Responses: 13
Zoho CRM
Zoho CRM
7.6
Responses: 711
Ease of Admin
Salesmate
Salesmate
9.5
Responses: 13
Zoho CRM
Zoho CRM
7.8
Responses: 710
Quality of Support
Salesmate
Salesmate
8.6
Responses: 22
Zoho CRM
Zoho CRM
7.4
Responses: 1415
Ease of Doing Business With
Salesmate
Salesmate
9.0
Responses: 13
Zoho CRM
Zoho CRM
7.8
Responses: 690
Product Direction (% positive)
Salesmate
Salesmate
9.0
Responses: 23
Zoho CRM
Zoho CRM
7.5
Responses: 1573
Features
Sales Force Automation
Contact & Account Management
Salesmate
Salesmate
8.4
Responses: 16
Verified Feature
Zoho CRM
Zoho CRM
8.4
Responses: 1208
Verified Feature
Partner Relationship Mgmt. (PRM)
Salesmate
Salesmate
Feature Not Available
Zoho CRM
Zoho CRM
8.2
Responses: 515
Verified Feature
Opportunity & Pipeline Mgmt.
Salesmate
Salesmate
9.0
Responses: 18
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1136
Verified Feature
Task / Activity Management
Salesmate
Salesmate
8.1
Responses: 15
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1219
Verified Feature
Territory & Quota Management
Salesmate
Salesmate
8.2
Responses: 10
Zoho CRM
Zoho CRM
7.6
Responses: 830
Verified Feature
Desktop Integration
Salesmate
Salesmate
8.9
Responses: 11
Zoho CRM
Zoho CRM
8.1
Responses: 301
Verified Feature
Product & Price List Management
Salesmate
Salesmate
8.8
Responses: 10
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 851
Verified Feature
Quote & Order Management
Salesmate
Salesmate
9.5
Responses: 7
Zoho CRM
Zoho CRM
7.8
Responses: 845
Verified Feature
Customer Contract Management
Salesmate
Salesmate
8.7
Responses: 10
Zoho CRM
Zoho CRM
8.1
Responses: 945
Verified Feature
Marketing Automation
Email Marketing
Salesmate
Salesmate
8.4
Responses: 16
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 949
Verified Feature
Campaign Management
Salesmate
Salesmate
9.1
Responses: 11
Zoho CRM
Zoho CRM
7.7
Responses: 921
Verified Feature
Lead Management
Salesmate
Salesmate
8.5
Responses: 16
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 1116
Verified Feature
Marketing ROI Analytics
Salesmate
Salesmate
9.0
Responses: 10
Zoho CRM
Zoho CRM
7.8
Responses: 774
Verified Feature
Customer Support
Case Management
Salesmate
Salesmate
8.3
Responses: 10
Zoho CRM
Zoho CRM
7.9
Responses: 822
Verified Feature
Customer Support Portal
Salesmate
Salesmate
8.5
Responses: 9
Verified Feature
Zoho CRM
Zoho CRM
7.7
Responses: 830
Verified Feature
Knowledge Base
Salesmate
Salesmate
8.5
Responses: 10
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 855
Verified Feature
Call Center Features
Salesmate
Salesmate
8.5
Responses: 10
Verified Feature
Zoho CRM
Zoho CRM
7.6
Responses: 706
Verified Feature
Support Analytics
Salesmate
Salesmate
8.5
Responses: 9
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 748
Verified Feature
Reporting & Analytics
Reporting
Salesmate
Salesmate
8.4
Responses: 15
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1102
Verified Feature
Dashboards
Salesmate
Salesmate
8.8
Responses: 16
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1155
Verified Feature
Forecasting
Salesmate
Salesmate
9.0
Responses: 10
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 681
Verified Feature
Mobile & Social
Social Collaboration Features
Salesmate
Salesmate
8.1
Responses: 8
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 739
Verified Feature
Social Network Integration
Salesmate
Salesmate
Feature Not Available
Zoho CRM
Zoho CRM
7.9
Responses: 742
Verified Feature
Mobile User Support
Salesmate
Salesmate
8.6
Responses: 13
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 848
Verified Feature
Platform
Customization
Salesmate
Salesmate
8.3
Responses: 7
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 495
Verified Feature
Workflow Capability
Salesmate
Salesmate
7.8
Responses: 6
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 478
Verified Feature
User, Role, and Access Management
Salesmate
Salesmate
8.7
Responses: 5
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 502
Verified Feature
Internationalization
Salesmate
Salesmate
Not enough data available
Zoho CRM
Zoho CRM
7.9
Responses: 321
Verified Feature
Sandbox / Test Environments
Salesmate
Salesmate
Not enough data available
Zoho CRM
Zoho CRM
7.3
Responses: 245
Verified Feature
Document & Content Mgmt.
Salesmate
Salesmate
Not enough data available
Zoho CRM
Zoho CRM
7.8
Responses: 385
Verified Feature
Performance and Reliability
Salesmate
Salesmate
8.3
Responses: 7
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 493
Verified Feature
Output Document Generation
Salesmate
Salesmate
Not enough data available
Zoho CRM
Zoho CRM
7.8
Responses: 340
Verified Feature
Integration
Data Import & Export Tools
Salesmate
Salesmate
7.8
Responses: 6
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 325
Verified Feature
Integration APIs
Salesmate
Salesmate
8.3
Responses: 5
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 316
Verified Feature
Breadth of Partner Applications
Salesmate
Salesmate
Not enough data available
Zoho CRM
Zoho CRM
7.6
Responses: 292
Verified Feature
Reviewers' Company Size
Reviewers of both Salesmate and Zoho CRM were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Salesmate
Salesmate
82.1%
Zoho CRM
Zoho CRM
66.8%
Mid-Market
(51-1000 emp.)
Salesmate
Salesmate
17.9%
Zoho CRM
Zoho CRM
26.7%
Enterprise
(> 1000 emp.)
Salesmate
Salesmate
0%
Zoho CRM
Zoho CRM
6.5%
Reviewers' Industry
Salesmate
Salesmate Industry
Real Estate
10.7%
Marketing and Advertising
10.7%
Management Consulting
7.1%
Luxury Goods & Jewelry
7.1%
Information Technology and Services
7.1%
Other
57.1%
Zoho CRM
Zoho CRM Industry
Information Technology and Services
12.1%
Marketing and Advertising
10.7%
Computer Software
7.9%
Real Estate
4.3%
Financial Services
3.4%
Other
61.6%
Reviews
Most Helpful Favorable Review
Salesmate
Justin T.
User in Wireless

The ability to customize this software to do exactly what you want is incredible, you can create workflows so repetitive that literally the media will configure it to copy and the field routine you want. The email is fantastic the views and the reports are...

Zoho CRM
Danealle M.
User in Insurance

1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...

Most Helpful Critical Review
Salesmate
Christophe N.
Administrator in Luxury Goods & Jewelry

Somehow, this is performing quite slowly on both my laptop and my phone. I also received multiple notice for a single email reception which is quite annoying when it pops up 4 times on top of the display.

Zoho CRM
GR
Administrator in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

Discussions
Salesmate
Salesmate Discussions
Monty the Mongoose crying
Salesmate has no discussions with answers
Zoho CRM
Zoho CRM Discussions
What have you found better than ZOHO
5 comments
JB Floyd U.
JU
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 comments
LV
There are many services in CRM Zoho, you can explore it a bit first, then find part of segmentation, OkayRead more
Where is zoho located?
2 comments
G2
Based in India, with sales offices around the world.Read more
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