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At a Glance
Market Segments
Mid-Market (56.5% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Contact Us
Free
Salesloft
Star Rating
(4,250)4.5 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansZoho CRM
Star Rating
(2,861)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesloft excels in user satisfaction, boasting a higher overall rating compared to Zoho CRM. Users appreciate its intuitive features for email tracking and engagement, with one reviewer highlighting the ability to create customized emails and track their status, which enhances connectivity with clients.
- Users say that Zoho CRM is particularly beneficial for small businesses due to its affordability and powerful automation capabilities. Reviewers mention that it integrates seamlessly with other Zoho applications, making it a flexible choice for growing companies looking for a comprehensive solution.
- According to verified reviews, Salesloft shines in its integration with Salesforce, which users find crucial for prospecting. The real-time sync feature allows for easy access to contact history, making outreach efforts more efficient and streamlined, a significant advantage for sales teams.
- Reviewers mention that while Zoho CRM is simple and easy to use, some users experience challenges with configuration to match their specific workflows. This can lead to a steeper learning curve for teams that require more tailored setups.
- G2 reviewers highlight that Salesloft's quality of support is notably higher than that of Zoho CRM. Users appreciate the responsive assistance they receive, which enhances their overall experience and helps them navigate any issues that arise during their day-to-day operations.
- Users report that both platforms offer strong task management features, but Salesloft edges out with its advanced capabilities for tracking calls, emails, and texts. This comprehensive tracking is essential for sales professionals who need to manage multiple outreach efforts effectively.
Pricing
Entry-Level Pricing
Salesloft
Advanced
Contact Us
For revenue teams that need to build pipeline, increase revenue, convert deals, and win customers.
- Pipeline Generation
- Rep Coaching
- Full Customer Lifecycle Workflows
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Salesloft
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
8.9
3,379
8.4
2,435
Ease of Use
8.8
3,424
8.3
2,450
Ease of Setup
8.6
1,016
8.0
1,219
Ease of Admin
8.5
778
8.0
1,014
Quality of Support
8.6
3,057
7.6
2,228
Has the product been a good partner in doing business?
8.9
768
8.0
990
Product Direction (% positive)
8.8
3,280
8.0
2,370
Features by Category
Sales Force Automation
Not enough data
8.5
1629
|
Verified
Not enough data
8.3
874
|
Verified
Not enough data
8.2
1549
|
Verified
Not enough data
8.2
1624
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
667
|
Verified
Not enough data
7.9
1216
|
Verified
Not enough data
8.0
1207
|
Verified
Not enough data
8.2
1318
|
Verified
Marketing Automation
Not enough data
8.0
1337
|
Verified
Not enough data
7.9
1300
|
Verified
Not enough data
8.4
1525
|
Verified
Not enough data
7.9
1124
|
Verified
Customer Support
Not enough data
8.0
1199
|
Verified
Not enough data
7.9
1201
|
Verified
Not enough data
7.9
1234
|
Verified
Not enough data
7.8
1067
|
Verified
Not enough data
8.0
1110
|
Verified
Reporting & Analytics
Not enough data
8.2
1498
|
Verified
Not enough data
8.2
1552
|
Verified
Not enough data
8.1
1052
|
Verified
Mobile & Social
Not enough data
8.1
1080
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1197
|
Verified
Platform
Not enough data
8.1
857
|
Verified
Not enough data
8.1
830
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
549
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
840
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
651
|
Verified
Not enough data
8.1
635
|
Verified
Not enough data
8.0
599
|
Verified
Generative AI
Not enough data
8.2
179
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.1
64
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.1
27
Not enough data
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1517
|
Verified
8.7
160
9.2
1651
|
Verified
8.8
156
8.6
1482
|
Verified
8.3
146
8.3
1330
|
Verified
8.2
141
8.8
1595
|
Verified
8.9
154
8.7
752
8.8
153
8.4
671
8.5
148
Repeatability and Reportability
8.7
1423
|
Verified
8.4
145
8.8
1542
|
Verified
8.6
150
8.8
1509
|
Verified
8.5
143
8.3
1272
|
Verified
8.2
138
7.8
601
7.9
121
AI and Automation
8.2
683
8.2
147
8.0
638
8.4
146
8.3
665
8.3
140
7.9
591
8.1
134
7.7
559
7.8
126
Generative AI
7.4
208
7.4
69
Agentic AI - Sales Engagement
7.3
51
7.8
27
7.4
51
7.7
25
7.7
51
7.9
26
7.6
51
7.8
25
7.5
51
7.6
26
7.4
51
7.9
26
7.5
50
8.0
25
Call Analytics
9.0
740
|
Verified
Not enough data
8.3
594
|
Verified
Not enough data
8.5
666
|
Verified
Not enough data
8.3
632
Not enough data
Agent Performance Management
8.2
590
|
Verified
Not enough data
8.0
484
|
Verified
Not enough data
8.2
527
|
Verified
Not enough data
Generative AI
7.7
122
Not enough data
Agentic AI - Conversation Intelligence
6.7
13
Not enough data
7.5
12
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
6.4
12
Not enough data
7.1
12
Not enough data
7.9
12
Not enough data
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Revenue Sourcing and Forecasting
7.6
56
Not enough data
8.1
59
Not enough data
8.2
59
Not enough data
7.8
54
Not enough data
8.0
57
Not enough data
7.5
52
Not enough data
7.5
53
Not enough data
CRM Data Enrichment
8.5
55
Not enough data
8.5
56
Not enough data
8.2
49
Not enough data
7.8
48
Not enough data
7.6
48
Not enough data
Account Management
7.9
49
Not enough data
7.8
49
Not enough data
8.0
47
Not enough data
8.1
47
Not enough data
8.3
50
Not enough data
7.7
46
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
6.9
17
7.9
20
6.8
17
8.2
19
7.1
17
7.8
20
Incentives
8.1
349
8.2
153
|
Verified
8.2
514
8.3
160
|
Verified
7.3
295
8.0
152
|
Verified
8.5
550
|
Verified
8.4
161
|
Verified
Personalization
8.4
411
8.5
177
|
Verified
8.4
566
|
Verified
8.6
178
|
Verified
8.8
692
|
Verified
8.6
184
|
Verified
8.5
411
|
Verified
8.4
171
|
Verified
Administrative
8.8
662
|
Verified
8.5
169
|
Verified
8.4
567
|
Verified
8.5
173
|
Verified
8.6
560
8.3
161
Agentic AI - Email Tracking
7.0
38
7.6
29
7.5
38
7.4
28
7.4
38
7.5
29
7.1
38
6.9
28
6.7
37
6.9
29
6.7
38
7.4
29
6.7
38
7.5
28
Analytics
8.7
2100
8.3
139
8.6
2045
8.3
144
8.4
1830
8.4
145
Customizations
8.9
2048
8.7
149
9.1
2033
8.8
146
8.8
2044
8.7
147
8.6
1766
8.7
143
9.0
2055
8.6
148
Generative AI
7.4
251
7.6
59
Agentic AI - Sales Analytics
7.0
26
7.4
28
7.6
26
7.5
28
7.3
26
7.0
28
7.1
26
7.3
28
7.0
26
7.4
28
Data Sourcing
7.9
296
8.3
144
8.1
303
8.4
148
7.8
286
8.3
141
8.5
317
8.6
153
8.0
291
8.5
145
Predictive Analytics
8.1
310
8.5
145
8.1
312
8.3
137
7.3
290
8.0
123
7.7
294
8.2
129
Sales Management
8.2
305
8.5
152
7.7
283
8.3
130
8.2
319
8.5
143
9.2
331
8.8
150
Agentic AI - Outbound Call Tracking
6.4
33
Not enough data
6.8
32
Not enough data
Calling
9.0
1591
|
Verified
Not enough data
8.3
1410
Not enough data
8.7
1522
Not enough data
9.0
1668
|
Verified
Not enough data
7.7
37
Not enough data
Contacts
8.8
1682
|
Verified
Not enough data
8.4
1498
|
Verified
Not enough data
8.7
1567
|
Verified
Not enough data
Insights
8.8
1678
Not enough data
8.7
1545
Not enough data
8.5
1274
Not enough data
9.1
1646
|
Verified
Not enough data
8.4
1418
|
Verified
Not enough data
7.3
36
Not enough data
Agentic AI - Sales Coaching
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
Training
8.6
589
|
Verified
Not enough data
8.5
584
|
Verified
Not enough data
8.2
491
|
Verified
Not enough data
8.3
493
|
Verified
Not enough data
Feedback
8.8
529
|
Verified
Not enough data
8.6
461
|
Verified
Not enough data
8.5
428
|
Verified
Not enough data
8.7
528
|
Verified
Not enough data
8.8
575
|
Verified
Not enough data
8.8
572
|
Verified
Not enough data
8.5
480
|
Verified
Not enough data
Generative AI
8.1
54
Not enough data
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesloft and Zoho CRM are categorized as Sales Engagement, Email Tracking, Sales Performance Management, and Sales Analytics
Unique Categories
Salesloft is categorized as Conversation Intelligence, Sales Coaching, Outbound Call Tracking, and Revenue Operations & Intelligence (RO&I)
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, AI Sales Assistant, Sales Gamification, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Salesloft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.1%
Information Technology and Services
18.0%
Marketing and Advertising
5.9%
Internet
4.1%
Financial Services
4.0%
Other
35.0%
Information Technology and Services
16.1%
Computer Software
9.9%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?
7 Comments
AR
Hi Kat!
There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on...Read more
Is SalesLoft a CRM?
5 Comments
ZF
Sales loft is a Sales Engagement platform. While it does hold information about potential customers it’s not made to take on the role of a full CRM.Read more
What is SalesLoft used for?
4 Comments
JM
Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposesRead more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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