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At a Glance
Market Segments
Mid-Market (57.8% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
No pricing available
Free
Salesken
Star Rating
(395)4.9 out of 5
Market Segments
Mid-Market (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SaleskenZoho CRM
Star Rating
(2,846)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM's Contact & Account Management feature, rated at 8.5, provides a solid foundation for managing customer relationships, but reviewers mention that Salesken's superior rating of 9.8 in this area reflects a more intuitive interface and better integration capabilities.
- Reviewers mention that Salesken excels in Lead Qualification with a score of 9.7, highlighting its advanced AI-driven insights that help prioritize leads effectively, while Zoho CRM's score of 8.8 is seen as less robust in comparison.
- G2 users note that Salesken's Customer-facing Chatbot feature, rated at 9.4, significantly enhances user engagement and lead generation, whereas Zoho CRM's score of 8.4 indicates it may not be as effective in automating customer interactions.
- Users on G2 report that Salesken's Meeting Scheduling feature, with a perfect score of 10.0, streamlines the process of setting appointments, while Zoho CRM's score of 8.9 suggests it may require more manual effort and lacks some automation features.
- Reviewers say that Salesken's Integrated Workflows score of 9.8 demonstrates its ability to seamlessly connect various tasks and communications, making it easier for teams to collaborate, while Zoho CRM's score of 8.7 indicates room for improvement in this area.
- Users report that Salesken's Call Analytics features, rated at 9.6, provide in-depth insights into call performance, which reviewers say is crucial for sales teams, whereas Zoho CRM's score of 9.5, while strong, does not offer the same level of detail and analysis.
Pricing
Entry-Level Pricing
Salesken
No pricing availableZoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Salesken
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
9.9
337
8.4
2,424
Ease of Use
9.9
334
8.3
2,437
Ease of Setup
9.8
39
8.0
1,206
Ease of Admin
9.9
20
8.0
1,009
Quality of Support
9.9
335
7.6
2,218
Has the product been a good partner in doing business?
9.8
20
8.0
985
Product Direction (% positive)
9.9
301
8.0
2,359
Features by Category
Sales Force Automation
Not enough data
8.5
1624
|
Verified
Not enough data
8.3
872
|
Verified
Not enough data
8.2
1546
|
Verified
Not enough data
8.2
1622
|
Verified
Not enough data
7.8
1185
|
Verified
Not enough data
8.4
666
|
Verified
Not enough data
7.9
1215
|
Verified
Not enough data
8.0
1205
|
Verified
Not enough data
8.2
1317
|
Verified
Marketing Automation
Not enough data
8.0
1334
|
Verified
Not enough data
7.9
1298
|
Verified
Not enough data
8.4
1520
|
Verified
Not enough data
7.9
1123
|
Verified
Customer Support
Not enough data
8.0
1198
|
Verified
Not enough data
7.9
1199
|
Verified
Not enough data
7.9
1233
|
Verified
Not enough data
7.8
1066
|
Verified
Not enough data
8.0
1109
|
Verified
Reporting & Analytics
Not enough data
8.2
1496
|
Verified
Not enough data
8.2
1551
|
Verified
Not enough data
8.1
1051
|
Verified
Mobile & Social
Not enough data
8.1
1079
|
Verified
Not enough data
8.0
1090
|
Verified
Not enough data
8.0
1195
|
Verified
Platform
Not enough data
8.1
855
|
Verified
Not enough data
8.1
828
|
Verified
Not enough data
8.4
858
|
Verified
Not enough data
8.1
648
|
Verified
Not enough data
7.8
548
|
Verified
Not enough data
8.1
718
|
Verified
Not enough data
8.4
839
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
649
|
Verified
Not enough data
8.1
633
|
Verified
Not enough data
8.0
598
|
Verified
Generative AI
Not enough data
8.2
178
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.0
63
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.4
72
9.7
49
8.8
73
Feature Not Available
8.8
73
Feature Not Available
8.8
73
Organization
9.8
47
8.6
74
Feature Not Available
8.4
73
9.8
44
8.6
73
Performance Analysis
9.7
44
Feature Not Available
9.8
44
8.6
75
Sales Analysis
Feature Not Available
8.4
69
9.8
45
8.4
73
Generative AI
9.3
20
8.1
27
9.5
20
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.8
41
8.7
160
9.7
42
8.8
156
9.8
43
8.3
146
9.7
39
8.2
141
9.8
40
8.9
154
9.8
37
8.8
153
9.8
39
8.5
148
Repeatability and Reportability
9.8
36
8.4
145
10.0
38
8.6
150
9.8
38
8.5
143
9.8
38
8.2
138
9.6
37
7.9
121
AI and Automation
9.8
36
8.2
147
10.0
41
8.4
146
10.0
43
8.3
140
9.7
45
8.1
134
9.8
47
7.8
126
Generative AI
9.2
13
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Call Analytics
9.5
207
Not enough data
9.6
206
Not enough data
9.6
203
Not enough data
9.7
203
Not enough data
Agent Performance Management
9.8
204
Not enough data
9.7
203
Not enough data
9.8
207
Not enough data
Generative AI
9.6
21
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Revenue Sourcing and Forecasting
10.0
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
CRM Data Enrichment
9.7
6
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
Account Management
8.6
6
Not enough data
9.0
8
Not enough data
9.4
8
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.8
8
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
152
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
8.0
151
|
Verified
Not enough data
8.4
160
|
Verified
Personalization
Not enough data
8.5
176
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.4
170
|
Verified
Administrative
Not enough data
8.5
168
|
Verified
Not enough data
8.5
172
|
Verified
Not enough data
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
138
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.7
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
9.8
112
8.3
143
9.8
117
8.4
147
9.8
113
8.3
140
9.8
113
8.6
152
9.7
111
8.5
144
Predictive Analytics
9.8
115
8.5
144
9.8
115
8.3
136
9.8
112
8.0
122
9.8
112
8.2
128
Sales Management
9.7
112
8.5
151
9.8
116
8.3
129
9.8
116
8.5
142
9.8
115
8.8
149
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.8
128
Not enough data
Feature Not Available
Not enough data
9.8
127
Not enough data
9.8
124
Not enough data
Feedback
9.8
125
Not enough data
9.8
125
Not enough data
9.8
123
Not enough data
9.8
121
Not enough data
9.8
124
Not enough data
9.8
125
Not enough data
9.8
125
Not enough data
Generative AI
9.3
16
Not enough data
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesken and Zoho CRM are categorized as Sales Engagement, AI Sales Assistant, and Sales Analytics
Unique Categories
Salesken is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, and Sales Coaching
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Salesken
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
35.7%
E-Learning
32.3%
Marketing and Advertising
6.5%
Higher Education
5.7%
Information Technology and Services
3.4%
Other
16.4%
Information Technology and Services
16.0%
Computer Software
9.8%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
Salesken has no discussions with answers
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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