Link copied to clipboard # HubSpot Marketing Hub vs Salesforce Customer Success Comparison - What are their main differences? Share [ Export ](/compare/hubspot-marketing-hub/salesforce-customer-success/export.csv) HubSpot Marketing HubSalesforce Customer Success[+ Add Product](#) Pricing **HubSpot Marketing Hub** Free Trial **$0.00** · Marketing Hub Free **Salesforce Customer Success** **Free** · Standard Success Plan **Pricing Insights** from reviews Time to Implement **HubSpot Marketing Hub** 2 months Based on 2777 responses **Salesforce Customer Success** Not enough reviews yet Return on Investment **HubSpot Marketing Hub** 13 months Based on 2331 responses **Salesforce Customer Success** Not enough reviews yet Perceived Cost **HubSpot Marketing Hub** $$$$$ **Salesforce Customer Success** Not enough reviews yet Average Discount **HubSpot Marketing Hub** 17% **Salesforce Customer Success** Not enough reviews yet ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub") ![Salesforce Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-customer-success.svg "Salesforce Customer Success") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **HubSpot Marketing Hub** [ Ease of Use (2525) ](https://www.g2.com/products/hubspot-marketing-hub/reviews?filters%5Bsentiment_snippet%5D=1316434&qs=pros-and-cons#reviews)[ Email Marketing (1111) ](https://www.g2.com/products/hubspot-marketing-hub/reviews?filters%5Bsentiment_snippet%5D=1312777&qs=pros-and-cons#reviews)[ Learning Curve (808) ](https://www.g2.com/products/hubspot-marketing-hub/reviews?filters%5Bsentiment_snippet%5D=1312594&qs=pros-and-cons#reviews)[ Missing Features (786) ](https://www.g2.com/products/hubspot-marketing-hub/reviews?filters%5Bsentiment_snippet%5D=1316183&qs=pros-and-cons#reviews) **Salesforce Customer Success** [ Helpful (42) ](https://www.g2.com/products/salesforce-customer-success/reviews?filters%5Bsentiment_snippet%5D=1614215&qs=pros-and-cons#reviews)[ Customer Support (37) ](https://www.g2.com/products/salesforce-customer-success/reviews?filters%5Bsentiment_snippet%5D=1614145&qs=pros-and-cons#reviews)[ Poor Customer Support (29) ](https://www.g2.com/products/salesforce-customer-success/reviews?filters%5Bsentiment_snippet%5D=1614124&qs=pros-and-cons#reviews)[ Expensive (27) ](https://www.g2.com/products/salesforce-customer-success/reviews?filters%5Bsentiment_snippet%5D=1614002&qs=pros-and-cons#reviews) Integrations **HubSpot Marketing Hub** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5c2a03380ae7b5711da6d4adb2571407/actblue.jpg "Product Avatar Image") ActBlue ](https://www.g2.com/products/actblue/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d6021e1f6253f85ed0eb22a67eb101b/adobe-photoshop.png "Product Avatar Image") Photoshop ](https://www.g2.com/products/adobe-photoshop/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d8a73f469261c6614cb56ce5698db3f/adroll.png "Product Avatar Image") AdRoll ](https://www.g2.com/products/adroll/reviews)[ View all ](https://www.g2.com/products/hubspot-marketing-hub/integrations) **Salesforce Customer Success** Not enough data Screenshots **HubSpot Marketing Hub** ![HubSpot Marketing Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/111564/new-record-screenshot.png) **Salesforce Customer Success** ![Salesforce Customer Success screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1343171/image-_2_.png) **Ratings** from reviews Meets Requirements **HubSpot Marketing Hub** 8.5 8.510,181 **Salesforce Customer Success** Not enough data Ease of Use **HubSpot Marketing Hub** 8.6 8.612,589 **Salesforce Customer Success** Not enough data Ease of Setup **HubSpot Marketing Hub** 8.1 8.18,232 **Salesforce Customer Success** Not enough data Ease of Admin **HubSpot Marketing Hub** 8.5 8.55,133 **Salesforce Customer Success** Not enough data Quality of Support **HubSpot Marketing Hub** 8.7 8.79,617 **Salesforce Customer Success** Not enough data Quality of Work **HubSpot Marketing Hub** Not enough data **Salesforce Customer Success** 8.8 8.8471 Responsiveness **HubSpot Marketing Hub** Not enough data **Salesforce Customer Success** 8.8 8.8465 Expertise of Team **HubSpot Marketing Hub** Not enough data **Salesforce Customer Success** 8.8 8.8470 Execution Ability **HubSpot Marketing Hub** Not enough data **Salesforce Customer Success** 8.8 8.8464 Communication Skills **HubSpot Marketing Hub** Not enough data **Salesforce Customer Success** 8.9 8.9462 Professionalism **HubSpot Marketing Hub** Not enough data **Salesforce Customer Success** 9.2 9.2470 Has the product been a good partner in doing business? **HubSpot Marketing Hub** 8.7 8.75,048 **Salesforce Customer Success** 9.0 9.0135 Product Direction (% positive) **HubSpot Marketing Hub** 8.8 8.89,732 **Salesforce Customer Success** Not enough data **Features** ratings from reviews Marketing Automation 8.4 7,991 Not enough data Account-Based Analytics 7.7 1,130 Not enough data Attribution 7.3 350 Not enough data AI Agents For Business Operations 8.0 28 Not enough data Social Media Management 7.8 2,918 Not enough data Pop-Up Builder 7.4 94 Not enough data Account Data Management 7.5 1,637 Not enough data Conversational Marketing 7.4 2,072 Not enough data Landing Page Builders 7.9 1,627 Not enough data Account-Based Orchestration Platforms 7.6 314 Not enough data Account-Based Web and Content Experiences 8.5 773 Not enough data Customer Journey Analytics 7.7 533 Not enough data Social Media Advertising 8.0 1,716 Not enough data Marketing Analytics 7.8 3,611 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 51.0% Mid-Market(51-1000 emp.) 42.2% Enterprise(\> 1000 emp.) 6.8% Small-Business(50 or fewer emp.) 51.0% Mid-Market(51-1000 emp.) 42.2% Enterprise(\> 1000 emp.) 6.8% Small-Business(50 or fewer emp.) 26.1% Mid-Market(51-1000 emp.) 43.3% Enterprise(\> 1000 emp.) 30.6% Small-Business(50 or fewer emp.) 26.1% Mid-Market(51-1000 emp.) 43.3% Enterprise(\> 1000 emp.) 30.6% **Reviewers' Industry** [![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")](https://www.g2.com/products/hubspot-marketing-hub/reviews) HubSpot Marketing Hub Computer Software 15.4% Marketing and Advertising 12.6% Information Technology and Services 11.3% Financial Services 5.1% Education Management 2.5% Other 53.0% [![Salesforce Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-customer-success.svg "Salesforce Customer Success")](https://www.g2.com/products/salesforce-customer-success/reviews) Salesforce Customer Success Financial Services 10.3% Information Technology and Services 9.3% Manufacturing 6.9% Computer Software 5.9% Consulting 5.7% Other 61.9% Alternatives **HubSpot Marketing Hub Alternatives** ![Demandbase One](https://images.g2crowd.com/uploads/product/hd_favicon/c774a027c587be17b366c706735319c9/demandbase-one.svg "Demandbase One") [ Demandbase One ](/products/demandbase-one/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![Salesforce Marketing Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-marketing-formerly-salesforce-marketing-cloud.svg "Salesforce Marketing Cloud") [ Salesforce Marketing Cloud ](/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo") [ Klaviyo ](/products/klaviyo/reviews) **Salesforce Customer Success Alternatives** ![Coastal](https://images.g2crowd.com/uploads/product/hd_favicon/c5d9d389bd1bdf8257c31ebafad6f02b/coastal.svg "Coastal") [ Coastal ](/products/coastal/reviews) ![SmartBug Media](https://images.g2crowd.com/uploads/product/hd_favicon/18fa5810403f87cbea20de717121e9e8/smartbug.svg "SmartBug Media") [ SmartBug Media ](/products/smartbug/reviews) ![Accenture](https://images.g2crowd.com/uploads/product/hd_favicon/1487565548/accenture.svg "Accenture") [ Accenture ](/products/accenture/reviews) ![Skydog Ops](https://images.g2crowd.com/uploads/product/hd_favicon/4e12862d9cb0f8b3ff2dffa63088862b/skydog-ops.svg "Skydog Ops") [ Skydog Ops ](/products/skydog-ops/reviews)