Compare Salesforce Spiff and Zoho CRM 
At a Glance
Market Segments
Mid-Market (72.3% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
$75.00 1 User Per Year
Free
Salesforce Spiff
Star Rating
(3,062)4.6 out of 5
Market Segments
Mid-Market (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 1 User Per Year
Learn more about Salesforce SpiffZoho CRM
Star Rating
(2,901)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM is a cost-effective solution, especially for small businesses, with many users highlighting its competitive pricing and comprehensive features. One user mentioned, "Zoho gives almost all features but also at a more competitive price," making it an attractive option for budget-conscious teams.
- Users say Salesforce Spiff excels in its seamless integration with existing Salesforce systems, which significantly reduces administrative workload. A reviewer noted, "If you're already on Salesforce, the native integration is a big advantage," allowing for smooth data flow into commission plans.
- Reviewers mention that Zoho CRM offers a user-friendly interface, making navigation easy and intuitive. One user appreciated the "ease of navigating the platform," which is crucial for teams looking to minimize training time and maximize productivity.
- According to verified reviews, Salesforce Spiff stands out for its high-quality support, with users praising the responsiveness and effectiveness of the service. A user remarked on the "great service," which can be a significant factor for teams needing reliable assistance.
- G2 reviewers highlight that while both platforms provide robust features, Salesforce Spiff has a slight edge in usability, with users rating it higher for ease of use and setup. One reviewer stated, "The interface is clean and professional," which contributes to a more efficient user experience.
- Users report that Zoho CRM's flexibility and scalability are major advantages, particularly for growing businesses. A user noted that it "combines sales automation, analytics, and multichannel engagement," making it a versatile tool for various business needs.
Pricing
Entry-Level Pricing
Salesforce Spiff
Salesforce Spiff
$75.00
1 User Per Year
Empower sellers with real-time visibility into incentive pay to motivate peak performance.
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Salesforce Spiff
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
9.3
2,209
8.4
2,464
Ease of Use
9.4
2,285
8.3
2,483
Ease of Setup
8.0
336
8.0
1,254
Ease of Admin
8.5
199
8.0
1,019
Quality of Support
9.3
1,591
7.6
2,257
Has the product been a good partner in doing business?
9.1
194
8.0
995
Product Direction (% positive)
8.8
2,060
8.0
2,397
Features by Category
Sales Force Automation
Not enough data
8.5
1648
|
Verified
Not enough data
8.3
876
|
Verified
Not enough data
8.2
1568
|
Verified
Not enough data
8.2
1632
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
671
|
Verified
Not enough data
7.9
1217
|
Verified
Not enough data
8.0
1209
|
Verified
Not enough data
8.2
1323
|
Verified
Marketing Automation
Not enough data
8.0
1344
|
Verified
Not enough data
7.9
1304
|
Verified
Not enough data
8.4
1540
|
Verified
Not enough data
7.9
1127
|
Verified
Customer Support
Not enough data
8.0
1201
|
Verified
Not enough data
7.9
1204
|
Verified
Not enough data
7.9
1236
|
Verified
Not enough data
7.8
1069
|
Verified
Not enough data
8.0
1113
|
Verified
Reporting & Analytics
Not enough data
8.2
1511
|
Verified
Not enough data
8.2
1560
|
Verified
Not enough data
8.1
1055
|
Verified
Mobile & Social
Not enough data
8.1
1082
|
Verified
Not enough data
8.0
1092
|
Verified
Not enough data
8.0
1201
|
Verified
Platform
Not enough data
8.1
866
|
Verified
Not enough data
8.1
839
|
Verified
Not enough data
8.4
857
|
Verified
Not enough data
8.1
648
|
Verified
Not enough data
7.8
547
|
Verified
Not enough data
8.1
718
|
Verified
Not enough data
8.4
845
|
Verified
Not enough data
8.1
661
|
Verified
Integration
Not enough data
8.3
652
|
Verified
Not enough data
8.1
640
|
Verified
Not enough data
8.0
601
|
Verified
Generative AI
Not enough data
8.2
180
Agentic AI - CRM
Not enough data
8.0
65
Not enough data
8.3
63
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
8.3
64
Sales Rep Portal
9.2
1474
Not enough data
8.5
917
Not enough data
9.2
1601
Not enough data
8.8
958
Not enough data
8.8
1092
Not enough data
8.4
811
Not enough data
Management Portal
8.7
781
Not enough data
8.9
919
Not enough data
8.5
622
Not enough data
8.9
934
Not enough data
9.0
1047
Not enough data
8.8
726
Not enough data
8.4
539
Not enough data
Administration
8.7
804
Not enough data
8.7
767
Not enough data
8.8
768
Not enough data
8.9
1010
Not enough data
9.0
1195
Not enough data
8.6
743
Not enough data
Platform
8.9
595
Not enough data
8.5
439
Not enough data
8.2
385
Not enough data
8.4
473
Not enough data
8.5
430
Not enough data
8.6
437
Not enough data
9.1
751
Not enough data
Agentic AI - Sales Compensation
8.5
63
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
7.8
28
7.9
21
7.8
28
8.1
20
8.1
28
7.9
21
Incentives
8.6
191
8.2
154
|
Verified
8.5
190
|
Verified
8.4
161
|
Verified
9.3
344
|
Verified
8.0
153
|
Verified
8.9
206
8.4
162
|
Verified
Personalization
8.9
257
8.5
178
|
Verified
8.6
228
|
Verified
8.6
179
|
Verified
9.0
300
|
Verified
8.6
185
|
Verified
8.9
229
|
Verified
8.4
172
|
Verified
Administrative
8.9
249
|
Verified
8.5
170
|
Verified
8.8
226
|
Verified
8.5
174
|
Verified
8.5
196
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Spiff and Zoho CRM are categorized as Sales Performance Management
Unique Categories
Salesforce Spiff is categorized as Sales Compensation
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Salesforce Spiff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
40.3%
Information Technology and Services
15.8%
Financial Services
4.9%
Marketing and Advertising
3.8%
Telecommunications
2.4%
Other
32.8%
Information Technology and Services
16.0%
Computer Software
10.0%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.1%
Discussions
Can commission rates be adjusted based on the overachievement of quotas and accelerators?
2 Comments
JM
Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower...Read more
What is the difference between a spiff and a commission?
1 Comment
DD
A "Spiff" is a reward (monetary, a gift/prize) to induce/inspire sales behavior that is usually time-bound and short in duration for a SPECIFIC...Read more
What is a spiff program?
1 Comment
NR
Spiffs are additional commissions and incentives for achieving specific short term sales goals or quotas. Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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