Compare Salesforce Social Studio, We Just Social, and Sprinklr Modern Engagement

Pricing

 
Email, Mobile, and Web Marketing
 
Social Media Marketing
 
Digital Advertising
 
B2B Marketing Automation
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Salesforce Social Studio
Email, Mobile, and Web Marketing
Social Media Marketing
Digital Advertising
B2B Marketing Automation
Free Trial Unavailable
We Just Social
Free Trial Unavailable
Sprinklr Modern Engagement
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
6.7
8.6
8.0
Ease of Use
Ease of Use
7.4
9.3
7.4
Ease of Setup
Ease of Setup
7.2
Not enough data available
6.5
Ease of Admin
Ease of Admin
7.6
Not enough data available
7.2
Quality of Support
Quality of Support
7.2
9.1
7.5
Ease of Doing Business With
Ease of Doing Business With
7.3
Not enough data available
7.7
Product Direction (% positive)
Product Direction (% positive)
7.3
8.4
7.3
Meets Requirements
Salesforce Social Studio
6.7
We Just Social
8.6
Sprinklr Modern Engagement
8.0
Ease of Use
Salesforce Social Studio
7.4
We Just Social
9.3
Sprinklr Modern Engagement
7.4
Ease of Setup
Salesforce Social Studio
7.2
We Just Social
Not enough data available
Sprinklr Modern Engagement
6.5
Ease of Admin
Salesforce Social Studio
7.6
We Just Social
Not enough data available
Sprinklr Modern Engagement
7.2
Quality of Support
Salesforce Social Studio
7.2
We Just Social
9.1
Sprinklr Modern Engagement
7.5
Ease of Doing Business With
Salesforce Social Studio
7.3
We Just Social
Not enough data available
Sprinklr Modern Engagement
7.7
Product Direction (% positive)
Salesforce Social Studio
7.3
We Just Social
8.4
Sprinklr Modern Engagement
7.3

Features

Social Management
Social Analytics
Salesforce Social Studio
6.6
We Just Social
9.4
Sprinklr Modern Engagement
8.1
Social Sharing
Salesforce Social Studio
7.1
We Just Social
9.2
Sprinklr Modern Engagement
8.3
Social Campaigns
Salesforce Social Studio
6.9
We Just Social
9.1
Sprinklr Modern Engagement
8.2
Social Engagement
Salesforce Social Studio
7.5
We Just Social
9.3
Sprinklr Modern Engagement
8.4
Social Ads
Salesforce Social Studio
5.7
We Just Social
9.0
Sprinklr Modern Engagement
7.5
Brand Safety
Salesforce Social Studio
7.4
We Just Social
9.0
Sprinklr Modern Engagement
8.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
27.6%
86.7%
13.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.0%
13.3%
27.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
40.4%
0%
59.0%
Salesforce Social Studio
Small-Business
27.6%
Mid-Market
32.0%
Enterprise
40.4%
We Just Social
Small-Business
86.7%
Mid-Market
13.3%
Enterprise
0%
Sprinklr Modern Engagement
Small-Business
13.7%
Mid-Market
27.4%
Enterprise
59.0%

Reviewers' Industry

 
Marketing and Advertising
16.0%
Marketing and Advertising
44.4%
Marketing and Advertising
15.6%
 
Real Estate
6.4%
Information Technology and Services
17.8%
Consumer Goods
5.9%
 
Public Relations and Communications
5.2%
Information Services
11.1%
Computer Software
5.9%
 
Higher Education
5.2%
Internet
8.9%
Internet
4.7%
 
Retail
3.6%
Luxury Goods & Jewelry
6.7%
Information Technology and Services
4.2%
 
Other
63.6%
Other
11.1%
Other
63.7%
Salesforce Social Studio
Marketing and Advertising
16.0%
Real Estate
6.4%
Public Relations and Communications
5.2%
Higher Education
5.2%
Retail
3.6%
Other
63.6%
We Just Social
Marketing and Advertising
44.4%
Information Technology and Services
17.8%
Information Services
11.1%
Internet
8.9%
Luxury Goods & Jewelry
6.7%
Other
11.1%
Sprinklr Modern Engagement
Marketing and Advertising
15.6%
Consumer Goods
5.9%
Computer Software
5.9%
Internet
4.7%
Information Technology and Services
4.2%
Other
63.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jessica W.
User in Building Materials

In my previous position, the majority of my experience with Social Studio was on the Engage side. This tool bridged the gap between our external warranty center and internal escalations team and streamlined contact with our social agency. We were able to...

Harry S.
User in Internet

I have been using this tool for quite a sometime and I really liked that using this software I can grow my followers organically on Instagram. Moreover, this tool also helps me to block spam accounts and get rid of it

User in Marketing and Advertising

Dashboards where you can create a customized search (for a specified search term/ specified account/ etc), downloadable analytics & measurements (Excel ready); fairly easy to use after initial training time; fairly easy way of scheduling tweets, managed...

Most Helpful Critical Review
Most Helpful Critical Review
Jennifer W.
Agency in Marketing and Advertising

- Can't tag users or other pages in a Facebook posts. This is a major miss for a brand, specially when wanted to increase engagement on these channels. - It's difficult to pull/understand metrics; I always need to reach out to the team for help. it isn't...

User in Financial Services

The user interface was a bit overwhelming.

 
Salesforce Social Studio
Most Helpful Favorable Review
Jessica W.
User in Building Materials

In my previous position, the majority of my experience with Social Studio was on the Engage side. This tool bridged the gap between our external warranty center and internal escalations team and streamlined contact with our social agency. We were able to...

Most Helpful Critical Review
Jennifer W.
Agency in Marketing and Advertising

- Can't tag users or other pages in a Facebook posts. This is a major miss for a brand, specially when wanted to increase engagement on these channels. - It's difficult to pull/understand metrics; I always need to reach out to the team for help. it isn't...

We Just Social
Most Helpful Favorable Review
Harry S.
User in Internet

I have been using this tool for quite a sometime and I really liked that using this software I can grow my followers organically on Instagram. Moreover, this tool also helps me to block spam accounts and get rid of it

Sprinklr Modern Engagement
Most Helpful Favorable Review
User in Marketing and Advertising

Dashboards where you can create a customized search (for a specified search term/ specified account/ etc), downloadable analytics & measurements (Excel ready); fairly easy to use after initial training time; fairly easy way of scheduling tweets, managed...

Most Helpful Critical Review
User in Financial Services

The user interface was a bit overwhelming.

Screenshots

 
1 of 3
2 of 3
3 of 3
No screenshots provided
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5
Salesforce Social Studio
We Just Social
No screenshots provided
Sprinklr Modern Engagement

Videos

 

See how to reach an always-moving audience with Social Studio and inspire engagement when and where customers prefer.

No videos providedNo videos provided
Salesforce Social Studio

See how to reach an always-moving audience with Social Studio and inspire engagement when and where customers prefer.

We Just Social
No videos provided
Sprinklr Modern Engagement
No videos provided

Downloads

 No downloads providedNo downloads providedNo downloads provided
Salesforce Social Studio
No downloads provided
We Just Social
No downloads provided
Sprinklr Modern Engagement
No downloads provided
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