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At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$0.00 Per Month
Salesforce Sales Cloud
Star Rating
(25,302)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansZoho Analytics
Star Rating
(278)4.2 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in lead scoring with a score of 8.5, while Zoho Analytics falls behind at 7.8. Reviewers mention that Salesforce's lead scoring feature is robust and integrates well with their CRM, providing actionable insights that help prioritize leads effectively.
- Reviewers mention that Salesforce Sales Cloud offers superior opportunity scoring at 8.6 compared to Zoho Analytics' 7.7. Users say that the opportunity scoring in Salesforce is highly customizable, allowing teams to tailor the scoring criteria to their specific sales processes.
- Users on G2 highlight that Salesforce Sales Cloud shines in live pipeline management with a score of 8.7, while Zoho Analytics scores 8.1. Reviewers say that Salesforce's live pipeline management feature provides real-time updates and visualizations that help sales teams stay on track and make informed decisions quickly.
- G2 users report that Salesforce Sales Cloud has a slight edge in activity tracking with a score of 8.8, compared to Zoho Analytics' 8.5. Users mention that Salesforce's activity tracking is comprehensive, allowing teams to monitor interactions and follow-ups seamlessly.
- Reviewers mention that both platforms offer strong multi-device data visualization capabilities, scoring equally at 8.4. However, users say that Salesforce's visualizations are more intuitive and user-friendly, making it easier for teams to interpret data on the go.
- Users report that Salesforce Sales Cloud has a higher overall star rating of 4.4 compared to Zoho Analytics' 4.3, indicating a slight preference among users for Salesforce's overall functionality and user experience, particularly in sales-related features.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Zoho Analytics
Free
$0.00
Per Month
0.1 million rows, 2 users.
- 5 Workspaces
- Unlimited reports and dashboards
- 3 scheduled imports
Free Trial
Salesforce Sales Cloud
Free Trial is available
Zoho Analytics
Free Trial is available
Ratings
Meets Requirements
8.8
13,792
8.2
244
Ease of Use
8.2
17,772
8.0
248
Ease of Setup
7.8
8,737
8.1
146
Ease of Admin
7.9
4,442
8.2
135
Quality of Support
8.1
12,030
8.1
224
Has the product been a good partner in doing business?
8.4
4,405
8.5
129
Product Direction (% positive)
8.2
13,466
8.8
246
Features by Category
Sales Force Automation
8.8
9451
|
Verified
Not enough data
8.3
6390
|
Verified
Not enough data
8.7
9173
|
Verified
Not enough data
8.3
9430
|
Verified
Not enough data
8.0
7312
|
Verified
Not enough data
8.2
7603
|
Verified
Not enough data
8.0
6751
|
Verified
Not enough data
8.1
6651
|
Verified
Not enough data
8.3
7402
|
Verified
Not enough data
Marketing Automation
8.0
6663
|
Verified
Not enough data
8.1
6985
|
Verified
Not enough data
8.5
8012
|
Verified
Not enough data
7.9
5423
Not enough data
Customer Support
8.3
6808
|
Verified
Not enough data
8.1
6381
|
Verified
Not enough data
8.2
6778
|
Verified
Not enough data
8.0
5494
|
Verified
Not enough data
8.2
5984
|
Verified
Not enough data
Reporting & Analytics
8.5
8930
|
Verified
Not enough data
8.5
9117
|
Verified
Not enough data
8.2
7425
|
Verified
Not enough data
Mobile & Social
7.9
5613
|
Verified
Not enough data
7.8
5245
|
Verified
Not enough data
7.7
6093
|
Verified
Not enough data
Platform
8.5
3585
|
Verified
Not enough data
8.5
3592
|
Verified
Not enough data
8.6
3618
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3168
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3592
|
Verified
Not enough data
8.1
3023
Not enough data
Integration
8.5
2599
|
Verified
Not enough data
8.5
3051
|
Verified
Not enough data
8.5
2890
|
Verified
Not enough data
Generative AI
7.6
882
Not enough data
Agentic AI - CRM
7.9
244
Not enough data
7.9
244
Not enough data
8.2
241
Not enough data
8.0
238
Not enough data
8.0
236
Not enough data
8.1
238
Not enough data
8.2
240
Not enough data
Reports
Not enough data
8.1
178
|
Verified
Not enough data
8.0
164
|
Verified
Not enough data
8.5
176
|
Verified
Not enough data
8.1
116
Not enough data
8.3
174
|
Verified
Self Service
Not enough data
8.3
165
|
Verified
Not enough data
8.4
170
|
Verified
Not enough data
7.9
157
|
Verified
Not enough data
8.0
156
|
Verified
Not enough data
7.8
146
|
Verified
Not enough data
7.6
122
|
Verified
Advanced Analytics
Not enough data
8.4
92
Not enough data
8.5
163
Not enough data
7.8
131
Building Reports
Not enough data
8.0
134
|
Verified
Not enough data
8.0
127
|
Verified
Not enough data
8.1
121
|
Verified
Not enough data
8.2
112
|
Verified
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
8.1
178
|
Verified
Not enough data
8.0
164
|
Verified
Not enough data
8.5
176
|
Verified
Not enough data
8.1
116
Not enough data
8.3
174
|
Verified
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visualization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Updates
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Updates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
8.1
178
|
Verified
Not enough data
8.0
164
|
Verified
Not enough data
8.5
176
|
Verified
Not enough data
8.1
116
Not enough data
8.3
174
|
Verified
Data Preparation
Not enough data
8.2
81
Not enough data
Feature Not Available
Data Modeling and Blending
Not enough data
8.3
83
Not enough data
8.5
90
Not enough data
8.3
82
Generative AI
Not enough data
7.9
13
Not enough data
8.1
13
Agentic AI - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
8.3
165
|
Verified
Not enough data
8.4
170
|
Verified
Not enough data
7.9
157
|
Verified
Not enough data
8.0
156
|
Verified
Not enough data
7.8
146
|
Verified
Not enough data
7.6
122
|
Verified
Deployment & Integration - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
8.4
92
Not enough data
8.5
163
Not enough data
7.8
131
Performance & Scalability - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI Capabilities - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Intelligence - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
8.0
134
|
Verified
Not enough data
8.0
127
|
Verified
Not enough data
8.1
121
|
Verified
Not enough data
8.2
112
|
Verified
Reports
Not enough data
8.1
178
|
Verified
Not enough data
8.0
164
|
Verified
Not enough data
8.5
176
|
Verified
Not enough data
8.1
116
Not enough data
8.3
174
|
Verified
Self Service
Not enough data
8.3
165
|
Verified
Not enough data
8.4
170
|
Verified
Not enough data
7.9
157
|
Verified
Not enough data
8.0
156
|
Verified
Not enough data
7.8
146
|
Verified
Not enough data
7.6
122
|
Verified
Building Reports
Not enough data
8.0
134
|
Verified
Not enough data
8.0
127
|
Verified
Not enough data
8.1
121
|
Verified
Not enough data
8.2
112
|
Verified
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
271
Not enough data
8.8
293
Not enough data
8.8
315
Not enough data
8.6
289
Not enough data
Organization
8.9
350
Not enough data
8.8
341
Not enough data
8.8
335
Not enough data
Performance Analysis
8.4
283
Not enough data
8.8
306
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
298
Not enough data
Generative AI
8.5
123
Not enough data
8.4
123
Not enough data
Agentic AI - AI Sales Assistant
9.1
26
Not enough data
9.0
26
Not enough data
8.9
25
Not enough data
9.0
24
Not enough data
9.2
25
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
Integrated Workflows
8.7
519
Not enough data
8.5
511
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.9
521
Not enough data
8.4
470
Not enough data
8.6
483
Not enough data
Repeatability and Reportability
8.4
484
Not enough data
8.7
502
Not enough data
8.7
498
Not enough data
8.4
484
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
463
Not enough data
8.4
470
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Not enough data
Generative AI
7.4
269
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Not enough data
Call Analytics
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Not enough data
Agent Performance Management
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Not enough data
Generative AI
8.2
57
Not enough data
Agentic AI - Conversation Intelligence
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
Revenue Sourcing and Forecasting
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
Not enough data
CRM Data Enrichment
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Not enough data
Account Management
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.5
33
Not enough data
8.3
33
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
171
Not enough data
Quota & Capacity Management - Sales Planning
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Not enough data
Attribution
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Not enough data
Discovery
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Not enough data
Management
8.5
419
Not enough data
8.7
437
Not enough data
Platform
8.6
429
Not enough data
8.6
429
Not enough data
Agentic AI - Sales Performance Management
8.5
74
Not enough data
8.6
74
Not enough data
8.6
75
Not enough data
Incentives
8.2
438
Not enough data
8.4
501
Not enough data
8.0
436
Not enough data
8.6
513
Not enough data
Personalization
8.6
482
Not enough data
8.8
559
Not enough data
8.9
591
Not enough data
8.6
536
Not enough data
Administrative
8.8
564
Not enough data
8.5
527
Not enough data
8.4
508
Not enough data
Agentic AI - Email Tracking
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Not enough data
Analytics
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Not enough data
Customizations
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Not enough data
Generative AI
7.5
292
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
965
8.4
54
8.7
996
8.5
57
8.3
900
8.4
50
8.7
1027
8.5
56
8.6
960
8.3
52
Predictive Analytics
8.4
942
7.8
48
8.6
955
7.7
46
8.1
853
7.8
48
8.3
893
7.9
48
Sales Management
8.7
982
8.1
48
8.1
856
Feature Not Available
8.6
977
8.3
54
8.8
1045
8.5
55
Agentic AI - Outbound Call Tracking
8.5
38
Not enough data
8.5
39
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Not enough data
Feedback
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Not enough data
Content Management
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Not enough data
Analytics
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Not enough data
Revenue Enablement - Sales Enablement
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and Zoho Analytics are categorized as Sales Analytics
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Zoho Analytics is categorized as Embedded Business Intelligence, Analytics Platforms, Data Visualization, and Predictive Analytics
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Information Technology and Services
14.7%
Computer Software
9.2%
Financial Services
5.9%
Marketing and Advertising
5.5%
Management Consulting
4.4%
Other
60.4%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
How much does Zoho Reports cost?
1 Comment
Official Response from Zoho Analytics
The pricing for Zoho Reports starts at $50/month (supports 5 users, 500,000 rows & unlimited reporting databases in the account). There are various plans...Read more
How secure is my data in Zoho Reports?
1 Comment
Official Response from Zoho Analytics
At Zoho, we give utmost importance to ensure our customers' data is both safe and secure. We have very stringent processes and systems in place to ensure the...Read more
What type of reports can be created in Zoho Reports?
1 Comment
Official Response from Zoho Analytics
Zoho Reports supports a wide variety of report creation options.
Charts: Allows you to create any type of chart/graph. Chart types include line,...Read more
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