Compare Agentforce Sales (formerly Salesforce Sales Cloud) and WorkRamp 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Mid-Market (71.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,535)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansWorkRamp
Star Rating
(620)4.4 out of 5
Market Segments
Mid-Market (71.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WorkRampSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and real-time insights, making it a powerful tool for managing sales pipelines and customer relationships. Users appreciate features like customizable dashboards that enhance efficiency in tracking sales activities.
- Users say WorkRamp stands out for its user-friendly interface, which simplifies the process of creating and managing training content. Reviewers highlight its ability to support various media types, such as videos and quizzes, making learning engaging and accessible.
- According to verified reviews, Agentforce Sales has a significantly higher overall satisfaction score, reflecting its robust capabilities in sales management. Users frequently mention how the platform helps maintain strong relationships with clients through effective tracking and reporting.
- Reviewers mention that while WorkRamp is intuitive and easy to navigate, it may not offer the same depth of features as Agentforce Sales. Users appreciate the clear progress tracking in WorkRamp, but some feel it lacks the comprehensive sales tools that Agentforce provides.
- G2 reviewers highlight the quality of support for WorkRamp, noting its responsiveness and helpfulness. This is a strong point for users who prioritize customer service, especially when onboarding or troubleshooting issues.
- Users report that Agentforce Sales can sometimes be complex to set up, but once implemented, it offers powerful tools that significantly enhance sales processes. In contrast, WorkRamp's ease of setup is frequently praised, making it a good choice for teams looking for a quick and straightforward training solution.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
WorkRamp
No pricing availableFree Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
WorkRamp
No trial information availableRatings
Meets Requirements
8.8
13,965
8.7
513
Ease of Use
8.2
17,955
8.8
518
Ease of Setup
7.8
8,904
8.8
365
Ease of Admin
7.9
4,485
8.7
394
Quality of Support
8.1
12,185
9.3
423
Has the product been a good partner in doing business?
8.4
4,448
9.4
358
Product Direction (% positive)
8.3
13,634
8.6
482
Features by Category
Sales Force Automation
8.8
9547
|
Verified
Not enough data
8.3
6403
|
Verified
Not enough data
8.7
9271
|
Verified
Not enough data
8.3
9500
|
Verified
Not enough data
8.0
7327
|
Verified
Not enough data
8.2
7621
|
Verified
Not enough data
8.0
6765
|
Verified
Not enough data
8.1
6666
|
Verified
Not enough data
8.3
7417
|
Verified
Not enough data
Marketing Automation
8.0
6679
|
Verified
Not enough data
8.1
6998
|
Verified
Not enough data
8.5
8074
|
Verified
Not enough data
7.9
5432
Not enough data
Customer Support
8.3
6834
|
Verified
Not enough data
8.1
6391
|
Verified
Not enough data
8.2
6791
|
Verified
Not enough data
8.0
5502
|
Verified
Not enough data
8.2
5996
|
Verified
Not enough data
Reporting & Analytics
8.5
8997
|
Verified
Not enough data
8.5
9170
|
Verified
Not enough data
8.2
7461
|
Verified
Not enough data
Mobile & Social
7.9
5628
|
Verified
Not enough data
7.8
5252
|
Verified
Not enough data
7.7
6108
|
Verified
Not enough data
Platform
8.5
3623
|
Verified
Not enough data
8.5
3627
|
Verified
Not enough data
8.6
3631
|
Verified
Not enough data
8.4
2900
|
Verified
Not enough data
8.5
3177
|
Verified
Not enough data
8.1
3195
|
Verified
Not enough data
8.7
3619
|
Verified
Not enough data
8.1
3029
Not enough data
Integration
8.5
2604
|
Verified
Not enough data
8.5
3073
|
Verified
Not enough data
8.5
2900
|
Verified
Not enough data
Generative AI
7.6
890
Not enough data
Agentic AI - CRM
7.8
252
Not enough data
7.9
250
Not enough data
8.2
249
Not enough data
8.0
240
Not enough data
8.0
241
Not enough data
8.0
244
Not enough data
8.2
245
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
308
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Course Authoring
Not enough data
8.6
131
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
7.8
105
|
Verified
Not enough data
8.5
128
|
Verified
Not enough data
7.7
101
|
Verified
Course Management
Not enough data
7.2
96
Not enough data
8.4
132
|
Verified
Not enough data
8.2
113
|
Verified
Not enough data
7.9
104
Not enough data
7.9
111
Platform
Not enough data
8.4
107
|
Verified
Not enough data
7.6
83
|
Verified
Not enough data
8.0
97
|
Verified
Onboarding
Not enough data
8.3
123
|
Verified
Not enough data
7.7
104
|
Verified
Not enough data
8.0
104
|
Verified
Generative AI
Not enough data
6.6
50
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Platform Basics
Not enough data
7.6
68
Not enough data
8.6
75
Not enough data
8.0
61
Training & Learning
Not enough data
9.1
78
Not enough data
8.7
77
Not enough data
8.4
72
Not enough data
8.3
77
Not enough data
8.2
66
Data & Analytics
Not enough data
7.7
74
Not enough data
8.1
75
Not enough data
7.2
75
Generative AI
Not enough data
7.3
40
Not enough data
7.1
39
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
968
Not enough data
8.7
999
Not enough data
8.3
902
Not enough data
8.7
1031
Not enough data
8.6
962
Not enough data
Predictive Analytics
8.4
947
Not enough data
8.6
961
Not enough data
8.1
856
Not enough data
8.3
896
Not enough data
Sales Management
8.7
985
Not enough data
8.1
858
Not enough data
8.6
982
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
8.9
82
|
Verified
8.8
250
8.7
84
|
Verified
8.5
209
8.5
71
|
Verified
8.5
244
8.6
79
|
Verified
Feedback
8.8
239
8.6
74
|
Verified
8.6
234
8.5
65
|
Verified
8.6
215
8.4
58
8.6
202
8.1
50
|
Verified
8.8
226
8.4
59
|
Verified
8.9
229
8.3
71
|
Verified
8.7
200
8.4
49
Generative AI
7.6
72
7.5
17
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.6
240
Not enough data
7.9
177
Not enough data
8.5
254
Not enough data
7.8
188
Course Delivery
Not enough data
8.7
253
Not enough data
8.5
240
Not enough data
8.5
241
Course Management
Not enough data
7.6
191
Not enough data
8.0
203
Not enough data
8.2
202
Not enough data
8.4
160
LMS Marketplace
Not enough data
7.0
129
Not enough data
7.3
136
Not enough data
7.1
120
Interface
Not enough data
8.0
150
Not enough data
7.3
131
Training & eLearning
Not enough data
8.7
233
Not enough data
8.8
259
Not enough data
8.6
231
Not enough data
8.3
175
Not enough data
8.2
213
Not enough data
8.6
228
Not enough data
8.4
216
Generative AI
Not enough data
6.9
58
Not enough data
7.3
60
Not enough data
6.9
58
Agentic AI - Corporate Learning Management Systems
Not enough data
6.1
14
Not enough data
6.2
13
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and WorkRamp are categorized as Sales Coaching
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
WorkRamp is categorized as Sales Training and Onboarding, Corporate Learning Management Systems, Learning Management System (LMS), and Customer Education
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WorkRamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
27.9%
Information Technology and Services
17.9%
Financial Services
8.0%
Marketing and Advertising
6.2%
Internet
3.9%
Other
36.1%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
How long does it take to set up WorkRamp?
1 Comment
Official Response from WorkRamp
You can be up and running with an onboarding or training program on WorkRamp in less than 30 minutes.Read more
Do you offer pre-built training content?
1 Comment
Official Response from WorkRamp
Although most of our customers create their own proprietary training content, we also partner with top consultants who offer industry-leading content.Read more
What type of impact do customers see after using WorkRamp?
1 Comment
Official Response from WorkRamp
WorkRamp customers have seen ramp time reduced by over 40% and report consistent alignment between managers and employees on training.Read more
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