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At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (45.3% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$15.00 1 Seat Per Month
Salesforce Sales Cloud
Star Rating
(25,303)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansVendasta Yesware
Star Rating
(820)4.4 out of 5
Market Segments
Small-Business (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Seat Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Opportunity & Pipeline Management with a score of 8.7, allowing for detailed tracking and management of sales opportunities, while Yesware's focus is more on Email Tracking/Automation with a higher score of 9.1, making it ideal for users who prioritize email outreach.
- Reviewers mention that Salesforce provides robust Contact & Account Management features, scoring 8.8, which is essential for larger teams managing extensive client databases, whereas Yesware's strength lies in its Email Integration capabilities, also scoring 8.5, which enhances user experience for those heavily reliant on email communication.
- G2 users highlight that Salesforce's Task Management feature scores 8.6, offering comprehensive task tracking and assignment, while Yesware's Email Tracking feature is noted for its ease of use and effectiveness, scoring 9.1, making it a favorite for sales teams focused on email engagement.
- Users on G2 report that Salesforce's Quality of Support is rated at 8.1, which is satisfactory but not exceptional, while Yesware's support is rated higher at 8.5, indicating a more responsive and helpful customer service experience.
- Reviewers mention that Salesforce's Integrations with other platforms, particularly its Salesforce Integration scoring 8.8, is a significant advantage for users needing a comprehensive CRM solution, while Yesware shines with its Multi-Calendar Integration scoring 9.3, which is particularly beneficial for users managing multiple schedules.
- Users say that Salesforce's Revenue Operations Cadence feature scores 8.1, providing decent revenue tracking capabilities, but Yesware's Notifications feature, rated at 9.4, is praised for its effectiveness in keeping users informed about important sales activities and follow-ups.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Vendasta Yesware
Pro
$15.00
1 Seat Per Month
For solo sales professionals & small businesses
- Unlimited email open tracking
- Unlimited email link tracking
- Unlimited attachment tracking
Free Trial
Salesforce Sales Cloud
Free Trial is available
Vendasta Yesware
Free Trial is available
Ratings
Meets Requirements
8.8
13,794
8.7
730
Ease of Use
8.2
17,774
8.8
736
Ease of Setup
7.8
8,739
8.9
165
Ease of Admin
7.9
4,443
8.7
160
Quality of Support
8.1
12,032
8.5
586
Has the product been a good partner in doing business?
8.4
4,406
8.7
153
Product Direction (% positive)
8.2
13,468
7.9
729
Features by Category
Sales Force Automation
8.8
9453
|
Verified
Not enough data
8.3
6391
|
Verified
Not enough data
8.7
9174
|
Verified
Not enough data
8.3
9431
|
Verified
Not enough data
8.0
7313
|
Verified
Not enough data
8.2
7604
|
Verified
Not enough data
8.0
6752
|
Verified
Not enough data
8.1
6652
|
Verified
Not enough data
8.3
7403
|
Verified
Not enough data
Marketing Automation
8.0
6664
|
Verified
Not enough data
8.1
6986
|
Verified
Not enough data
8.5
8013
|
Verified
Not enough data
7.9
5424
Not enough data
Customer Support
8.3
6809
|
Verified
Not enough data
8.1
6382
|
Verified
Not enough data
8.2
6779
|
Verified
Not enough data
8.0
5495
|
Verified
Not enough data
8.2
5985
|
Verified
Not enough data
Reporting & Analytics
8.5
8931
|
Verified
Not enough data
8.5
9118
|
Verified
Not enough data
8.2
7426
|
Verified
Not enough data
Mobile & Social
7.9
5614
|
Verified
Not enough data
7.8
5246
|
Verified
Not enough data
7.7
6094
|
Verified
Not enough data
Platform
8.5
3586
|
Verified
Not enough data
8.5
3593
|
Verified
Not enough data
8.6
3619
|
Verified
Not enough data
8.4
2896
|
Verified
Not enough data
8.5
3169
|
Verified
Not enough data
8.1
3190
|
Verified
Not enough data
8.7
3593
|
Verified
Not enough data
8.1
3024
Not enough data
Integration
8.5
2601
|
Verified
Not enough data
8.5
3053
|
Verified
Not enough data
8.5
2891
|
Verified
Not enough data
Generative AI
7.6
882
Not enough data
Agentic AI - CRM
7.9
244
Not enough data
7.9
244
Not enough data
8.2
241
Not enough data
8.0
238
Not enough data
8.0
236
Not enough data
8.1
238
Not enough data
8.2
240
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
271
Not enough data
8.8
293
Not enough data
8.8
315
Not enough data
8.6
289
Not enough data
Organization
8.9
350
Not enough data
8.8
341
Not enough data
8.8
335
Not enough data
Performance Analysis
8.4
283
Not enough data
8.8
306
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
298
Not enough data
Generative AI
8.5
123
Not enough data
8.4
123
Not enough data
Agentic AI - AI Sales Assistant
9.1
26
Not enough data
9.0
26
Not enough data
8.9
25
Not enough data
9.0
24
Not enough data
9.2
25
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
Integrated Workflows
8.7
519
7.9
113
|
Verified
8.5
511
9.1
170
|
Verified
8.1
467
6.7
58
8.1
462
7.6
80
|
Verified
8.9
521
8.3
119
|
Verified
8.4
470
7.6
33
8.6
483
7.2
24
Repeatability and Reportability
8.4
484
8.2
111
|
Verified
8.7
502
8.3
110
|
Verified
8.7
498
8.2
115
|
Verified
8.4
484
7.6
71
7.8
418
5.8
18
AI and Automation
8.5
463
Feature Not Available
8.4
470
Feature Not Available
8.3
429
Feature Not Available
8.0
433
Feature Not Available
7.8
415
Feature Not Available
Generative AI
7.4
269
Feature Not Available
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Not enough data
Call Analytics
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Not enough data
Agent Performance Management
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Not enough data
Generative AI
8.2
57
Not enough data
Agentic AI - Conversation Intelligence
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
Revenue Sourcing and Forecasting
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
Not enough data
CRM Data Enrichment
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Not enough data
Account Management
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Notifications
Not enough data
9.3
10
Not enough data
9.4
9
Not enough data
9.4
9
Settings
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.0
8
Personalization
Not enough data
4.3
5
Not enough data
8.2
11
Integrations
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.5
33
Not enough data
8.3
33
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
171
Not enough data
Quota & Capacity Management - Sales Planning
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Not enough data
Attribution
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Not enough data
Discovery
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Not enough data
Management
8.5
419
Not enough data
8.7
437
Not enough data
Platform
8.6
429
Not enough data
8.6
429
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.5
74
Not enough data
8.6
74
Not enough data
8.6
75
Not enough data
Incentives
8.2
439
Not enough data
8.4
502
Not enough data
8.0
437
Not enough data
8.6
514
Not enough data
Personalization
8.6
483
Not enough data
8.8
560
Not enough data
8.9
592
Not enough data
8.6
537
Not enough data
Administrative
8.7
565
Not enough data
8.5
528
Not enough data
8.4
509
Not enough data
Agentic AI - Email Tracking
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Not enough data
Analytics
8.3
570
8.7
373
8.4
578
8.5
348
8.4
592
8.4
325
Customizations
8.7
622
8.6
328
8.5
590
8.7
324
8.6
626
8.6
350
8.4
571
8.4
161
8.4
599
8.5
334
Generative AI
7.5
292
Feature Not Available
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
966
Not enough data
8.7
997
Not enough data
8.3
901
Not enough data
8.7
1028
Not enough data
8.6
961
Not enough data
Predictive Analytics
8.4
943
Not enough data
8.6
956
Not enough data
8.1
854
Not enough data
8.3
894
Not enough data
Sales Management
8.7
983
Not enough data
8.1
857
Not enough data
8.6
978
Not enough data
8.8
1046
Not enough data
Agentic AI - Outbound Call Tracking
8.5
38
Not enough data
8.5
39
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Not enough data
Feedback
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Not enough data
Content Management
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Not enough data
Analytics
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Not enough data
Revenue Enablement - Sales Enablement
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and Vendasta Yesware are categorized as Business Scheduling, Sales Engagement, and Email Tracking
Unique Categories
Salesforce Sales Cloud is categorized as Field Sales, Conversation Intelligence, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Vendasta Yesware is categorized as Salesforce AppExchange Apps and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vendasta Yesware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
21.0%
Internet
14.6%
Information Technology and Services
13.6%
Marketing and Advertising
12.2%
Financial Services
3.1%
Other
35.6%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
Mac OS X + Office 365
2 Comments
NP
Yesware works with Gmail and the desktop version of Outlook.Read more
How does Yesware email tracking work?
1 Comment
CK
They put in a small, undetectable picture into the email that when the email loads, the picture is loaded from a unique website. They track when the website...Read more
Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?
1 Comment
DM
Hi - I have an individual plan that works nicely for me. I pay month-to-month auto-billing. Works great! Read more
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