Compare Agentforce Sales (formerly Salesforce Sales Cloud) and SendPulse 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$0
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,503)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSendPulse
Star Rating
(710)4.6 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a robust choice for mid-market companies.
- Users say that SendPulse stands out for its user-friendly interface and seamless experience, particularly for small businesses. Reviewers highlight the effectiveness of its segmentation options for push notifications, allowing targeted communication that feels relevant to users, which is crucial for maintaining engagement.
- According to verified reviews, Agentforce Sales has a higher overall satisfaction score, reflecting its strong market presence and extensive feature set. Users frequently mention the platform's ability to provide real-time insights and comprehensive reporting, which are essential for informed decision-making in sales management.
- Reviewers mention that SendPulse offers impressive ease of setup and administration, making it accessible even for teams with limited technical expertise. This ease of use is particularly beneficial for small businesses looking to implement effective marketing strategies without a steep learning curve.
- G2 reviewers highlight that while Agentforce Sales has a wealth of features, some users have noted challenges in matching specific workflow needs, indicating that customization can be complex. This feedback suggests that while the platform is powerful, it may require a more significant investment of time to tailor it to unique business processes.
- Users report that SendPulse's customer support is highly rated, with many appreciating the responsiveness and helpfulness of the support team. This aspect is crucial for small businesses that may need quick assistance to resolve issues and maintain operational efficiency.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
SendPulse
Free Trial is available
Ratings
Meets Requirements
8.8
13,943
9.0
586
Ease of Use
8.2
17,933
9.0
598
Ease of Setup
7.8
8,884
8.9
418
Ease of Admin
7.9
4,479
8.9
362
Quality of Support
8.1
12,164
8.8
530
Has the product been a good partner in doing business?
8.4
4,442
9.0
341
Product Direction (% positive)
8.3
13,616
9.3
590
Features by Category
Sales Force Automation
8.8
9536
|
Verified
8.4
77
8.3
6402
|
Verified
8.4
69
8.7
9262
|
Verified
8.3
78
8.3
9496
|
Verified
8.2
73
8.0
7325
|
Verified
8.1
68
8.2
7620
|
Verified
8.3
69
8.0
6764
|
Verified
8.2
68
8.1
6664
|
Verified
8.2
69
8.3
7416
|
Verified
8.2
72
Marketing Automation
8.0
6677
|
Verified
8.6
82
8.1
6996
|
Verified
8.6
82
8.5
8065
|
Verified
8.5
79
7.9
5431
8.1
75
Customer Support
8.3
6833
|
Verified
8.3
78
8.1
6390
|
Verified
8.4
79
8.2
6790
|
Verified
8.6
81
8.0
5501
|
Verified
7.8
73
8.2
5995
|
Verified
8.2
74
Reporting & Analytics
8.5
8993
|
Verified
8.4
74
8.5
9164
|
Verified
8.6
76
8.2
7457
|
Verified
Feature Not Available
Mobile & Social
7.9
5625
|
Verified
8.4
71
7.8
5251
|
Verified
8.7
74
7.7
6106
|
Verified
8.3
68
Platform
8.5
3615
|
Verified
8.6
95
8.5
3618
|
Verified
8.5
99
8.6
3630
|
Verified
8.5
94
8.4
2899
|
Verified
8.2
85
8.5
3175
|
Verified
Feature Not Available
8.1
3193
|
Verified
8.3
84
8.7
3614
|
Verified
8.8
98
8.1
3028
8.5
84
Integration
8.5
2603
|
Verified
8.5
92
8.5
3070
|
Verified
8.4
90
8.5
2896
|
Verified
8.3
80
Generative AI
7.6
888
7.8
42
Agentic AI - CRM
7.8
250
Not enough data
7.9
248
Not enough data
8.2
247
Not enough data
8.0
240
Not enough data
8.0
239
Not enough data
8.0
242
Not enough data
8.2
245
Not enough data
Email Marketing
Not enough data
8.8
240
|
Verified
Not enough data
8.7
249
|
Verified
Not enough data
8.7
232
|
Verified
Not enough data
8.7
237
|
Verified
Not enough data
8.7
242
|
Verified
Not enough data
8.6
239
|
Verified
Not enough data
8.5
218
|
Verified
Not enough data
8.5
166
|
Verified
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
8.2
204
|
Verified
Not enough data
8.5
242
|
Verified
Generative AI
Not enough data
7.8
112
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
13
Not enough data
6.4
13
Not enough data
6.8
12
Not enough data
6.8
13
Not enough data
6.9
13
Integration
Not enough data
8.7
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
164
|
Verified
Not enough data
8.1
152
|
Verified
Not enough data
8.5
164
|
Verified
Not enough data
8.2
153
|
Verified
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.9
46
Not enough data
Feature Not Available
Not enough data
8.5
47
Not enough data
8.9
43
Not enough data
8.4
43
Not enough data
Feature Not Available
Integrations
Not enough data
8.6
38
Not enough data
8.6
37
Not enough data
9.0
41
Not enough data
Feature Not Available
Platform
Not enough data
8.8
40
Not enough data
8.5
37
Not enough data
8.1
36
Not enough data
8.8
42
Not enough data
8.6
39
Not enough data
8.8
43
Not enough data
8.5
38
Not enough data
9.0
44
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
308
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Diagnosis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
79
Not enough data
8.9
76
Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.8
83
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Deliverability
Not enough data
6.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Campaigns
Not enough data
8.8
40
Not enough data
9.0
41
Not enough data
Feature Not Available
Not enough data
8.2
37
Not enough data
8.8
38
Analytics
Not enough data
8.8
39
Not enough data
8.7
39
Optimization
Not enough data
8.9
34
Not enough data
8.6
38
Not enough data
8.8
36
Not enough data
8.4
37
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
130
Not enough data
8.5
134
Not enough data
8.7
130
Not enough data
8.9
131
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
140
Not enough data
8.6
124
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Templates
Not enough data
9.2
51
Not enough data
7.7
41
Not enough data
8.3
41
Not enough data
8.9
50
Edit
Not enough data
8.7
46
Not enough data
9.1
50
Not enough data
9.1
49
Logistics
Not enough data
9.1
48
Not enough data
7.9
46
Not enough data
8.4
45
Not enough data
8.9
47
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.9
58
|
Verified
Not enough data
8.3
48
|
Verified
Not enough data
8.8
50
|
Verified
Not enough data
8.4
48
|
Verified
Not enough data
8.1
45
|
Verified
Not enough data
8.3
45
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.6
51
SMS Platform
Not enough data
8.5
47
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
47
|
Verified
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.7
207
Not enough data
8.7
208
Not enough data
8.8
193
Not enough data
8.6
193
Not enough data
8.6
181
Platform
Not enough data
8.7
198
Not enough data
8.7
202
Not enough data
8.6
184
Not enough data
8.6
190
Not enough data
Feature Not Available
Not enough data
8.6
174
Not enough data
8.8
186
Generative AI
Not enough data
8.2
143
Not enough data
Feature Not Available
Page Customization
Not enough data
9.1
41
Not enough data
8.6
41
Not enough data
8.9
34
Not enough data
8.5
36
Page Optimization
Not enough data
8.6
33
Not enough data
8.8
36
Not enough data
8.5
34
Not enough data
8.5
29
Integrations
Not enough data
8.2
34
Not enough data
8.9
38
Not enough data
8.6
36
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Verification
Not enough data
Not enough data
Generative AI
Not enough data
8.5
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.8
30
Not enough data
8.7
30
Not enough data
8.5
29
Not enough data
8.7
26
Not enough data
Feature Not Available
Internal Use
Not enough data
8.6
31
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Feature Not Available
Not enough data
8.8
26
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
968
Not enough data
8.7
999
Not enough data
8.3
902
Not enough data
8.7
1031
Not enough data
8.6
962
Not enough data
Predictive Analytics
8.4
947
Not enough data
8.6
961
Not enough data
8.1
856
Not enough data
8.3
896
Not enough data
Sales Management
8.7
985
Not enough data
8.1
858
Not enough data
8.6
982
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.7
47
|
Verified
Not enough data
9.1
51
|
Verified
Not enough data
8.4
34
|
Verified
Not enough data
8.8
34
|
Verified
Campaigns
Not enough data
Feature Not Available
Not enough data
8.8
47
|
Verified
Not enough data
8.5
43
|
Verified
Not enough data
8.6
45
|
Verified
Not enough data
9.0
37
|
Verified
Not enough data
8.7
36
|
Verified
Engagement
Not enough data
8.8
42
|
Verified
Platform
Not enough data
9.0
49
|
Verified
Not enough data
8.9
52
|
Verified
Not enough data
8.6
45
|
Verified
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and SendPulse are categorized as CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
SendPulse is categorized as SMS Marketing, Email Template Builder, Push Notification, Email Deliverability, Email Verification, Chatbots, Landing Page Builders, Transactional Email, Mobile Marketing, Email Marketing, and Live Chat
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SendPulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Marketing and Advertising
12.5%
Information Technology and Services
6.4%
Education Management
5.6%
Computer Software
5.2%
Financial Services
4.3%
Other
66.0%
Alternatives
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
