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At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (66.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$19.90 Per Month
Salesforce Sales Cloud
Star Rating
(25,307)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansScoro
Star Rating
(469)4.6 out of 5
Market Segments
Small-Business (66.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.90 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Contact & Account Management with a score of 8.8, where reviewers mention its robust features for tracking customer interactions and managing relationships effectively. In contrast, Scoro, with a score of 8.6, is noted for its simplicity but lacks some advanced functionalities.
- Reviewers mention that Scoro shines in Task / Activity Management, scoring 8.9, as users appreciate its intuitive interface for organizing tasks and activities. Salesforce Sales Cloud, while still strong at 8.3, is seen as more complex, which can hinder user experience.
- Users on G2 highlight the superior Quality of Support from Scoro, scoring 8.8, with many reviewers praising the responsiveness and helpfulness of the support team. Salesforce Sales Cloud, at 8.1, has received mixed feedback regarding support availability and response times.
- Reviewers say that Salesforce Sales Cloud offers better Customization options, scoring 8.5, allowing businesses to tailor the platform extensively to their needs. Scoro, with a score of 8.4, provides customization but is perceived as less flexible in comparison.
- Users report that Scoro's Reporting capabilities, scoring 8.8, are highly regarded for their clarity and ease of use, making it easier for teams to generate insights. Salesforce Sales Cloud, while scoring 8.5, is noted for its complexity in report generation, which can be overwhelming for some users.
- G2 users mention that Salesforce Sales Cloud leads in Performance and Reliability with a score of 8.7, where many reviewers appreciate its stability and uptime. Scoro, scoring 8.8, is also reliable but has had occasional reports of slower performance during peak usage times.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Scoro
Core
$19.90
Per Month
For businesses looking to consolidate data, minimize manual data exports, and gain better visibility into their projects as a result.
- Minimum 5 users
- Projects & task management
- Quotes, invoices, and bills
Free Trial
Salesforce Sales Cloud
Free Trial is available
Scoro
Free Trial is available
Ratings
Meets Requirements
8.8
13,800
8.8
370
Ease of Use
8.2
17,779
8.8
378
Ease of Setup
7.8
8,743
7.7
155
Ease of Admin
7.9
4,444
8.5
128
Quality of Support
8.1
12,037
8.9
320
Has the product been a good partner in doing business?
8.4
4,407
9.0
122
Product Direction (% positive)
8.2
13,474
9.1
350
Features by Category
Sales Force Automation
8.8
9458
|
Verified
8.7
72
8.3
6391
|
Verified
8.4
59
8.7
9179
|
Verified
8.6
70
8.3
9432
|
Verified
8.9
77
8.0
7313
|
Verified
8.5
59
8.2
7604
|
Verified
8.5
68
8.0
6752
|
Verified
8.8
73
8.1
6652
|
Verified
8.7
74
8.3
7403
|
Verified
8.2
70
Marketing Automation
8.0
6664
|
Verified
Feature Not Available
8.1
6986
|
Verified
Feature Not Available
8.5
8015
|
Verified
Feature Not Available
7.9
5424
Feature Not Available
Customer Support
8.3
6809
|
Verified
Feature Not Available
8.1
6382
|
Verified
Feature Not Available
8.2
6779
|
Verified
Feature Not Available
8.0
5495
|
Verified
Feature Not Available
8.2
5985
|
Verified
Feature Not Available
Reporting & Analytics
8.5
8935
|
Verified
8.8
69
8.5
9122
|
Verified
8.9
76
8.2
7428
|
Verified
8.3
63
Mobile & Social
7.9
5615
|
Verified
Feature Not Available
7.8
5246
|
Verified
Feature Not Available
7.7
6095
|
Verified
7.7
59
Platform
8.5
3586
|
Verified
8.4
49
8.5
3593
|
Verified
8.6
44
8.6
3617
|
Verified
8.8
49
8.4
2894
|
Verified
8.1
40
8.5
3167
|
Verified
Feature Not Available
8.1
3188
|
Verified
7.9
39
8.7
3593
|
Verified
8.9
48
8.1
3022
7.5
45
Integration
8.5
2599
|
Verified
8.1
45
8.5
3053
|
Verified
8.1
41
8.5
2889
|
Verified
7.7
40
Generative AI
7.6
883
7.5
14
Agentic AI - CRM
7.9
245
6.9
7
7.9
245
7.4
7
8.2
242
7.4
7
8.0
239
7.1
7
8.0
237
7.4
7
8.1
239
6.9
7
8.2
241
7.4
7
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
9.1
130
|
Verified
Not enough data
8.9
135
|
Verified
Not enough data
8.8
133
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
8.6
102
Not enough data
8.6
97
Not enough data
8.5
119
|
Verified
Not enough data
8.5
117
|
Verified
Projects
Not enough data
8.8
116
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.5
124
|
Verified
Not enough data
8.5
109
|
Verified
Not enough data
8.8
108
|
Verified
Not enough data
8.3
95
|
Verified
Not enough data
8.5
114
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
116
|
Verified
Not enough data
8.6
90
|
Verified
Resource Management
Not enough data
8.4
100
|
Verified
Not enough data
8.6
101
|
Verified
Not enough data
8.6
117
|
Verified
Project Monitoring
Not enough data
8.6
102
|
Verified
Not enough data
8.5
101
|
Verified
Not enough data
8.8
111
|
Verified
Generative AI
Not enough data
7.0
25
Not enough data
6.8
25
Agentic AI - Project Management
Not enough data
6.6
16
Not enough data
7.1
16
Not enough data
7.1
17
Not enough data
6.9
16
Not enough data
7.3
16
Not enough data
7.0
16
Not enough data
7.3
16
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
270
Not enough data
8.8
292
Not enough data
8.8
314
Not enough data
8.6
288
Not enough data
Organization
8.9
349
Not enough data
8.8
340
Not enough data
8.8
334
Not enough data
Performance Analysis
8.4
282
Not enough data
8.8
305
Not enough data
Sales Analysis
8.4
283
Not enough data
8.8
297
Not enough data
Generative AI
8.5
122
Not enough data
8.4
122
Not enough data
Agentic AI - AI Sales Assistant
9.1
25
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
Integrated Workflows
8.7
519
Not enough data
8.5
511
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.9
521
Not enough data
8.4
470
Not enough data
8.6
483
Not enough data
Repeatability and Reportability
8.4
484
Not enough data
8.7
502
Not enough data
8.7
498
Not enough data
8.4
484
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
463
Not enough data
8.4
470
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Not enough data
Generative AI
7.4
269
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Not enough data
Portfolio Management
Not enough data
8.8
68
|
Verified
Not enough data
8.6
82
|
Verified
Not enough data
8.5
73
|
Verified
Not enough data
8.7
68
|
Verified
Project Management
Not enough data
8.8
52
|
Verified
Not enough data
8.8
88
|
Verified
Not enough data
8.5
75
|
Verified
Resource Management
Not enough data
8.6
77
|
Verified
Not enough data
8.3
81
|
Verified
Not enough data
8.6
80
|
Verified
Data & Analytics
Not enough data
8.6
85
|
Verified
Not enough data
8.5
86
|
Verified
Not enough data
8.8
89
|
Verified
Not enough data
8.6
67
|
Verified
Strategy - Project and Portfolio Management
Not enough data
7.5
12
Not enough data
8.1
12
Not enough data
8.2
12
Not enough data
7.6
12
Not enough data
7.9
13
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
8.2
12
Not enough data
7.7
13
Not enough data
8.1
12
Call Analytics
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Not enough data
Agent Performance Management
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Not enough data
Generative AI
8.2
57
Not enough data
Agentic AI - Conversation Intelligence
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
Setup
Not enough data
8.6
29
Not enough data
8.4
29
Not enough data
8.3
27
Not enough data
8.2
31
Management
Not enough data
8.6
30
Not enough data
8.3
27
Not enough data
7.8
29
Generative AI
Not enough data
7.0
10
Agentic AI - Workflow Management
Not enough data
6.9
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
6.7
7
Not enough data
6.9
7
Not enough data
7.1
7
Planning
Not enough data
8.1
13
Not enough data
8.3
13
Not enough data
7.9
14
Optimization
Not enough data
8.3
14
Not enough data
7.4
12
Not enough data
7.3
13
Customer Management
Not enough data
8.4
42
|
Verified
Not enough data
8.8
39
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
32
|
Verified
Project Management
Not enough data
8.6
42
|
Verified
Not enough data
8.9
44
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.5
39
|
Verified
Accounting
Not enough data
8.8
41
Not enough data
9.1
40
|
Verified
Not enough data
9.0
38
Not enough data
8.9
37
Not enough data
8.5
36
|
Verified
Portfolio Management
Not enough data
8.6
33
Not enough data
8.1
33
|
Verified
Not enough data
8.4
28
Not enough data
8.2
31
|
Verified
Analytics
Not enough data
8.6
31
Not enough data
8.7
36
|
Verified
Not enough data
8.5
35
|
Verified
Administration
Not enough data
8.6
34
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.9
38
|
Verified
Platform
Not enough data
8.9
29
|
Verified
Not enough data
8.4
30
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
7.9
42
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.3
9
Not enough data
8.5
9
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.6
66
Not enough data
8.6
67
Not enough data
8.5
55
Administration
Not enough data
8.9
65
Not enough data
8.5
59
Not enough data
8.9
66
Project management
Not enough data
8.6
67
Not enough data
8.4
57
Not enough data
8.9
68
Not enough data
8.7
63
Not enough data
8.7
65
Not enough data
Feature Not Available
Not enough data
8.7
67
Workload
Not enough data
8.8
60
Not enough data
8.7
56
Not enough data
8.6
54
Not enough data
8.5
55
Communication & Collaboration
Not enough data
7.9
56
Not enough data
8.4
56
Not enough data
8.8
60
Cost Management
Not enough data
8.9
54
Not enough data
8.7
58
Not enough data
8.7
56
Integration
Not enough data
8.6
51
Not enough data
8.4
54
Not enough data
8.6
46
Generative AI
Not enough data
7.4
13
Not enough data
7.3
13
Agentic AI - Work Management
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Communication
Not enough data
Feature Not Available
Not enough data
8.2
53
Not enough data
8.0
50
Not enough data
Feature Not Available
Not enough data
8.1
53
Content & Documents
Not enough data
8.7
64
Not enough data
8.5
62
Not enough data
8.7
68
Not enough data
Feature Not Available
Controls
Not enough data
8.5
63
Not enough data
8.3
51
Not enough data
8.8
66
Not enough data
8.4
70
Not enough data
Feature Not Available
Project Management
Not enough data
9.0
76
Not enough data
8.7
72
Not enough data
8.8
71
Not enough data
8.5
57
Remote Collaboration
Not enough data
8.6
60
Not enough data
8.9
65
Not enough data
8.6
59
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
14
Not enough data
6.9
14
Agentic AI - Project Collaboration
Not enough data
5.9
9
Not enough data
5.7
9
Revenue Sourcing and Forecasting
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
Not enough data
CRM Data Enrichment
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Not enough data
Account Management
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.5
33
Not enough data
8.3
33
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
171
Not enough data
Quota & Capacity Management - Sales Planning
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Not enough data
Attribution
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Not enough data
Discovery
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Not enough data
Management
8.5
419
Not enough data
8.7
437
Not enough data
Platform
8.6
429
Not enough data
8.6
429
Not enough data
Agentic AI - Sales Performance Management
8.4
75
Not enough data
8.6
75
Not enough data
8.5
76
Not enough data
Incentives
8.2
440
Not enough data
8.4
503
Not enough data
8.0
438
Not enough data
8.6
515
Not enough data
Personalization
8.6
484
Not enough data
8.8
561
Not enough data
8.9
593
Not enough data
8.6
538
Not enough data
Administrative
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Not enough data
Analytics
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Not enough data
Customizations
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Not enough data
Generative AI
7.5
292
Not enough data
Agentic AI - Sales Analytics
8.3
81
Not enough data
8.5
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
Data Sourcing
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1029
Not enough data
8.6
962
Not enough data
Predictive Analytics
8.4
944
Not enough data
8.6
957
Not enough data
8.1
855
Not enough data
8.3
895
Not enough data
Sales Management
8.7
984
Not enough data
8.1
858
Not enough data
8.6
979
Not enough data
8.8
1047
Not enough data
Agentic AI - Outbound Call Tracking
8.5
38
Not enough data
8.5
39
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Not enough data
Feedback
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Not enough data
Content Management
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Not enough data
Analytics
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Not enough data
Revenue Enablement - Sales Enablement
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Not enough data
Time Tracking
Not enough data
8.7
78
Not enough data
8.8
86
Not enough data
8.7
65
Client Invoicing
Not enough data
8.8
102
Not enough data
8.5
66
Not enough data
8.4
89
Mobile Time Tracking
Not enough data
7.9
74
Administration
Not enough data
8.3
98
Not enough data
8.5
107
Not enough data
Feature Not Available
Not enough data
8.3
79
Not enough data
8.7
110
Platform
Not enough data
8.6
105
Not enough data
8.3
85
Not enough data
8.1
52
Not enough data
8.7
108
Not enough data
7.4
88
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Salesforce Sales Cloud and Scoro are categorized as CRM
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scoro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Marketing and Advertising
24.5%
Information Technology and Services
7.6%
Management Consulting
4.2%
Higher Education
4.0%
Architecture & Planning
4.0%
Other
55.7%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
WILL SCORO REPLACE OUTLOOK?
2 Comments
Official Response from Scoro
It could very well be so one day in the future. Using Scoro drastically reduces the need to send emails and it’s also very comfortable to work with tasks,...Read more
IS SCORO FOR ME AND MY COMPANY?
1 Comment
Official Response from Scoro
Scoro is a cloud-based business management solution for professional and creative services.
Scoro eliminates silos and simplifies professional service...Read more
WHAT INDUSTRIES DO YOUR CUSTOMERS REPRESENT?
1 Comment
Official Response from Scoro
Scoro empowers users all over the world from creative and professional industries. Most of our clients are Creative and PR Agencies, Media Companies,...Read more
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