Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Salesmate 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (79.6% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$23.00 1 USER Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,679)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSalesmate
Star Rating
(113)4.7 out of 5
Market Segments
Small-Business (79.6% of reviews)
Pros & Cons
Entry-Level Pricing
$23.00 1 USER Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a robust choice for larger teams.
- Users say that Salesmate stands out for its user-friendly interface and well-organized modules, which simplify the creation of workflows. This all-in-one solution for communication and sales tracking is particularly appealing to small businesses looking for an integrated approach without the need for multiple software tools.
- According to verified reviews, Agentforce Sales has a higher overall satisfaction score, reflecting its strong market presence and extensive feature set. Users highlight its ability to provide real-time insights and effective reporting, which are crucial for maintaining healthy client relationships and tracking sales performance.
- Reviewers mention that while Salesmate offers impressive AI features, it may not match the depth of functionality found in Agentforce Sales. Users have noted that Agentforce's comprehensive tools for opportunity and pipeline management provide a more robust framework for larger organizations.
- G2 reviewers highlight that Salesmate's ease of setup and administration is a significant advantage, making it an attractive option for small businesses with limited resources. Users appreciate the straightforward onboarding process, which allows teams to get up and running quickly.
- Users report that Agentforce Sales, despite its higher entry-level price, delivers substantial value through its advanced capabilities and extensive support options. Many users find that the investment pays off in terms of improved sales management and customer engagement, especially for mid-market companies.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Salesmate
BASIC
$23.00
1 USER Per Month
Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually & $29 per month per user when billed monthly.
- Contact management
- Company management
- Deal management
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Salesmate
Free Trial is available
Ratings
Meets Requirements
8.8
14,093
8.9
79
Ease of Use
8.2
18,083
9.1
92
Ease of Setup
7.8
9,021
9.1
57
Ease of Admin
7.9
4,489
9.2
39
Quality of Support
8.1
12,299
9.0
79
Has the product been a good partner in doing business?
8.4
4,454
9.3
39
Product Direction (% positive)
8.3
13,729
9.2
84
Features by Category
Sales Force Automation
8.8
9593
|
Verified
9.1
53
|
Verified
8.3
6402
|
Verified
8.6
28
8.7
9317
|
Verified
9.1
55
|
Verified
8.3
9537
|
Verified
8.9
49
|
Verified
8.0
7328
|
Verified
8.4
41
8.2
7627
|
Verified
9.0
45
8.0
6766
|
Verified
8.6
41
|
Verified
8.1
6670
|
Verified
8.4
38
8.3
7416
|
Verified
8.6
40
Marketing Automation
8.0
6681
|
Verified
8.7
49
|
Verified
8.1
7000
|
Verified
8.9
43
8.5
8118
|
Verified
9.0
52
|
Verified
7.9
5432
8.6
40
Customer Support
8.3
6835
|
Verified
8.3
44
8.1
6391
|
Verified
8.6
43
|
Verified
8.2
6792
|
Verified
8.7
43
|
Verified
8.0
5502
|
Verified
8.5
44
|
Verified
8.2
5993
|
Verified
8.7
41
|
Verified
Reporting & Analytics
8.5
9024
|
Verified
8.4
47
|
Verified
8.5
9186
|
Verified
9.0
52
|
Verified
8.2
7479
|
Verified
8.7
41
|
Verified
Mobile & Social
7.9
5630
|
Verified
8.4
37
|
Verified
7.8
5250
|
Verified
8.9
21
7.7
6108
|
Verified
8.6
44
|
Verified
Platform
8.5
3665
|
Verified
8.8
38
|
Verified
8.5
3673
|
Verified
8.9
35
|
Verified
8.6
3637
|
Verified
9.2
33
|
Verified
8.4
2902
|
Verified
8.5
29
|
Verified
8.5
3182
|
Verified
8.6
28
|
Verified
8.1
3201
|
Verified
8.7
30
|
Verified
8.7
3653
|
Verified
9.2
35
|
Verified
8.1
3031
8.6
29
Integration
8.5
2604
|
Verified
8.6
32
|
Verified
8.5
3092
|
Verified
8.6
31
|
Verified
8.5
2908
|
Verified
8.3
29
|
Verified
Generative AI
7.6
894
7.6
20
Agentic AI - CRM
8.0
276
Not enough data
7.9
253
Not enough data
8.3
264
Not enough data
8.0
242
Not enough data
8.0
244
Not enough data
8.1
260
Not enough data
8.2
256
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
297
Not enough data
8.8
320
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
347
Not enough data
8.8
342
Not enough data
Performance Analysis
8.4
285
Not enough data
8.8
309
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
303
Not enough data
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
30
Not enough data
9.2
30
Not enough data
9.0
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
30
Not enough data
Integrated Workflows
8.7
522
9.1
22
8.5
513
9.3
25
8.1
467
8.7
23
8.1
461
8.4
21
8.9
526
8.9
24
8.4
469
9.0
20
8.6
481
8.5
19
Repeatability and Reportability
8.4
483
Feature Not Available
8.7
502
8.9
21
8.7
499
8.9
21
8.3
483
8.2
20
7.8
415
Feature Not Available
AI and Automation
8.5
463
8.7
21
8.4
472
8.7
21
8.3
427
8.5
13
8.0
431
8.5
12
7.8
415
8.2
12
Generative AI
7.4
270
7.9
11
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.8
66
Not enough data
8.6
68
Not enough data
8.8
68
Not enough data
8.5
63
Not enough data
8.5
65
Not enough data
8.4
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.2
63
Not enough data
8.4
62
Not enough data
8.2
59
Not enough data
8.3
64
Not enough data
8.5
56
Not enough data
Account Management
8.3
63
Not enough data
8.1
63
Not enough data
8.2
60
Not enough data
8.3
59
Not enough data
8.6
55
Not enough data
8.5
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
8.0
22
Not enough data
8.3
22
Not enough data
8.4
22
Not enough data
8.3
22
Not enough data
8.3
23
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.5
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.4
30
Not enough data
8.5
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
159
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
35
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.5
174
Not enough data
8.5
163
Not enough data
8.5
168
Not enough data
8.7
171
Not enough data
8.6
171
Not enough data
8.8
167
Not enough data
8.2
163
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
168
Not enough data
8.4
176
Not enough data
8.4
167
Not enough data
Agentic AI - Sales Planning
8.5
58
Not enough data
8.6
57
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Lead Scoring
7.9
57
Not enough data
8.2
55
Not enough data
8.0
58
Not enough data
8.2
59
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
437
Not enough data
Discovery
8.9
463
Not enough data
8.6
456
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Feature Not Available
8.4
503
Feature Not Available
8.0
436
8.3
14
8.6
514
8.7
20
Personalization
8.6
485
8.7
20
8.8
563
8.6
22
8.9
596
8.7
23
8.6
537
8.6
20
Administrative
8.7
566
8.7
22
8.5
528
8.3
20
8.4
510
8.7
20
Agentic AI - Email Tracking
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Not enough data
Analytics
8.3
568
9.1
19
8.4
577
9.4
21
8.4
591
Feature Not Available
Customizations
8.7
623
9.6
22
8.5
593
9.7
21
8.6
626
9.1
22
8.4
571
9.1
21
8.4
598
9.2
22
Generative AI
7.5
291
8.3
12
Agentic AI - Sales Analytics
8.3
81
Not enough data
8.6
81
Not enough data
8.4
81
Not enough data
8.4
80
Not enough data
8.3
81
Not enough data
Data Sourcing
8.5
970
Not enough data
8.7
1001
Not enough data
8.4
904
Not enough data
8.7
1033
Not enough data
8.6
964
Not enough data
Predictive Analytics
8.4
949
Not enough data
8.6
965
Not enough data
8.1
857
Not enough data
8.3
898
Not enough data
Sales Management
8.7
987
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
9.0
21
8.4
177
9.0
19
8.7
186
9.1
21
8.7
184
9.3
20
8.6
45
Not enough data
Contacts
8.8
177
8.9
22
8.7
180
8.8
21
8.7
182
9.2
22
Insights
9.1
189
9.3
22
8.9
183
9.4
21
8.3
179
9.2
20
8.5
189
9.1
21
8.4
183
9.1
22
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Not enough data
Feedback
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
230
Not enough data
8.7
201
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
348
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
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Platform - Revenue AI Platforms
Not enough data
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Agentic AI - AI Agents
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Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Salesmate are categorized as Business Scheduling, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Lead Scoring, and Revenue AI Platforms
Salesmate is categorized as Marketing Automation, AI Agents For Business Operations, Conversational Support, Live Chat, Customer Service Automation, Insurance CRM, Help Desk, AI Chatbots, and AI Voice Assistants
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Marketing and Advertising
15.1%
Computer Software
11.3%
Information Technology and Services
9.4%
Hospitality
8.5%
Real Estate
5.7%
Other
50.0%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
Who owns Salesmate?
1 Comment
MK
Salesmate seems to be generic enough and powerful enough to be used by different industries. It is easily customizable. Read more
Salesmate has no more discussions with answers
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