# Agentforce Sales (formerly Salesforce Sales Cloud) vs Salesforce Spiff Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like the drag-and-drop dashboard that allows for quick customization of opportunity views, making it easier to manage sales pipelines effectively.
- **Users say** that Salesforce Spiff stands out for its straightforward approach to tracking sales targets and commission payouts. Reviewers highlight its customization options, which cater to various sales compensation models, making it a flexible choice for sales teams.
- **According to verified reviews** , Agentforce Sales has a significantly higher overall satisfaction score, reflecting its strong performance in areas like implementation and support. Users have noted that the initial setup is easy, which contributes to a smoother onboarding experience.
- **Reviewers mention** that while Salesforce Spiff is easy to navigate, it may not offer the same depth of features as Agentforce Sales. Some users feel that Spiff's capabilities are more limited when it comes to advanced reporting and analytics, which can be crucial for larger teams.
- **Users highlight** the quality of support for Salesforce Spiff, noting that it provides excellent assistance and resources. However, Agentforce Sales also receives positive feedback for its support, with users appreciating the comprehensive help available for troubleshooting and feature usage.
- **G2 reviewers indicate** that Agentforce Sales is a more cost-effective option, with a lower entry-level price compared to Salesforce Spiff. This makes it an attractive choice for mid-market companies looking for robust sales management tools without breaking the bank.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 25,798 | 3,063 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Mid-Market (72.3% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | $75.00 1 User Per Year | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Salesforce Spiff

Pros:
- Ease of Use (90 reviews)
- Real-time Tracking (63 reviews)

Cons:
- Learning Curve (46 reviews)
- Complexity (39 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14188 reviews) | 9.3 (2208 reviews) | 
  | **Ease of Use** | 8.2 (18187 reviews) | 9.3 (2284 reviews) | 
  | **Ease of Setup** | 7.8 (9122 reviews) | 7.9 (335 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 8.5 (198 reviews) | 
  | **Quality of Support** | 8.1 (12388 reviews) | 9.3 (1588 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4463 reviews) | 9.1 (193 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13808 reviews) | 8.8 (2059 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Salesforce Spiff

#### Entry-Level Pricing

Plan: Salesforce Spiff

Price: $75.00 1 User Per Year

Description: Empower sellers with real-time visibility into incentive pay to motivate peak performance.

Key Features:
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness

[Learn more about Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11161 |
| **Salesforce Spiff** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9629 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9352 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9559 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7625 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6667 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Email Marketing** | 8.0 (6680 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7000 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8141 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5428 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Case Management** | 8.3 (6839 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6386 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Reporting** | 8.5 (9049 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9210 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7483 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5630 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6111 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Customization** | 8.5 (3694 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3701 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3647 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3187 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3686 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3031 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2614 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3109 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2921 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **AI Text Generation** | 7.6 (900 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (294 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (252 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (272 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (237 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (242 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (264 reviews) | Not enough data | 
| **Decision Making** | 8.3 (261 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Salesforce Spiff** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Sales Compensation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Salesforce Spiff** | 8.7/10 | 1862 |

#### Sales Rep Portal

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Commission Estimator** | Not enough data | 9.2 (1472 reviews) | 
| **Dispute Management** | Not enough data | 8.5 (914 reviews) | 
| **Compensation Statements** | Not enough data | 9.2 (1601 reviews) | 
| **Plan Documents and Agreements** | Not enough data | 8.8 (955 reviews) | 
| **Individual and Team Performance Reports** | Not enough data | 8.8 (1092 reviews) | 
| **Mobile User Support** | Not enough data | 8.4 (808 reviews) | 

#### Management Portal

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Sales Org Performance Reports** | Not enough data | 8.7 (778 reviews) | 
| **Monitor Sales Rep Performance** | Not enough data | 8.9 (916 reviews) | 
| **Territory Assignments/Management** | Not enough data | 8.5 (619 reviews) | 
| **Quota Assignments/Management** | Not enough data | 8.9 (931 reviews) | 
| **Commission splits and overrides** | Not enough data | 9.0 (1044 reviews) | 
| **Workflow and Approvals** | Not enough data | 8.8 (723 reviews) | 
| **Budgeting** | Not enough data | 8.4 (536 reviews) | 

#### Administration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Adjustments/Dispute Resolution** | Not enough data | 8.7 (801 reviews) | 
| **Comp Modeling - Ease of Admin** | Not enough data | 8.7 (766 reviews) | 
| **Comp Modeling - Design Flexibility** | Not enough data | 8.8 (767 reviews) | 
| **Comp Statement Calculation and Distribution** | Not enough data | 8.9 (1007 reviews) | 
| **Reports and Dashboards** | Not enough data | 9.0 (1195 reviews) | 
| **Sales Hierarchy Management** | Not enough data | 8.6 (740 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.9 (596 reviews) | 
| **Financial Integration** | Not enough data | 8.5 (438 reviews) | 
| **HCM/HRIS Integration** | Not enough data | 8.2 (384 reviews) | 
| **Customization** | Not enough data | 8.4 (474 reviews) | 
| **APIs** | Not enough data | 8.5 (429 reviews) | 
| **Internationalization** | Not enough data | 8.6 (436 reviews) | 
| **Performance and Reliability** | Not enough data | 9.1 (750 reviews) | 

#### Agentic AI - Sales Compensation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | 8.3 (61 reviews) | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Salesforce Spiff** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Salesforce Spiff** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 |
| **Salesforce Spiff** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (297 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (320 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | Not enough data | 
| **Data Entry** | 8.8 (348 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (343 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (310 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (302 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (124 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | 
| **Decision Making** | 9.3 (29 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |
| **Salesforce Spiff** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Task Management** | 8.7 (521 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (510 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (465 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (459 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (524 reviews) | Not enough data | 
| **Calendar** | 8.4 (467 reviews) | Not enough data | 
| **Shared Records** | 8.6 (480 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (500 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (497 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (481 reviews) | Not enough data | 
| **Gamification** | 7.8 (414 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (469 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (426 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (430 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (415 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **AI Text Generation** | 7.4 (268 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (87 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (88 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (86 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (87 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (87 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (87 reviews) | Not enough data | 
| **Decision Making** | 8.5 (87 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Salesforce Spiff** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 82 |
| **Salesforce Spiff** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (69 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (69 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | Not enough data | 
| **Data Segmentation** | 8.5 (66 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (58 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | Not enough data | 
| **Email Activity Capture** | 8.4 (62 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (59 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (65 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (56 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | Not enough data | 
| **Account optimization** | 8.1 (63 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (60 reviews) | Not enough data | 
| **Rep Performance** | 8.2 (59 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (56 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (21 reviews) | Not enough data | 
| **Decision Making** | 8.3 (23 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Salesforce Spiff** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 180 |
| **Salesforce Spiff** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **MS Teams Integration** | 8.1 (157 reviews) | Not enough data | 
| **Email Integration** | 8.5 (159 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (158 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (157 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (160 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Custom Booking Page** | 8.1 (152 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (156 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (155 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Set Working Hours** | 8.4 (156 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (156 reviews) | Not enough data | 
| **Buffer Times** | 8.0 (158 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (34 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 195 |
| **Salesforce Spiff** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (161 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (166 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (168 reviews) | Not enough data | 
| **Sales Forecasting** | 8.6 (170 reviews) | Not enough data | 
| **Integrations** | 8.8 (165 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (161 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (169 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (173 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (54 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (54 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (54 reviews) | Not enough data | 
| **Decision Making** | 8.1 (55 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Lead Opportunity** | 8.9 (452 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (458 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (433 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Lead Management** | 8.9 (462 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (452 reviews) | Not enough data | 
| **Lead Context** | 8.6 (429 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Conversion Viability** | 8.5 (417 reviews) | Not enough data | 
| **Workflow** | 8.6 (438 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Data Synchronization** | 8.6 (428 reviews) | Not enough data | 
| **Analysis** | 8.6 (429 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 683 |
| **Salesforce Spiff** | 8.6/10 | 422 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | 7.6 (26 reviews) | 
| **Natural Language Interaction** | 8.7 (67 reviews) | 7.6 (26 reviews) | 
| **Proactive Assistance** | 8.6 (68 reviews) | 7.9 (26 reviews) | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | 8.6 (189 reviews) | 
| **Triggers** | 8.4 (494 reviews) | 8.5 (188 reviews) ✓ Verified | 
| **Commission Calculator** | 8.0 (428 reviews) | 9.3 (342 reviews) ✓ Verified | 
| **Leaderboards** | 8.6 (506 reviews) | 8.8 (204 reviews) | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | 8.9 (255 reviews) | 
| **Custom Reports** | 8.8 (554 reviews) | 8.6 (226 reviews) ✓ Verified | 
| **Dashboards** | 8.9 (587 reviews) | 9.0 (298 reviews) ✓ Verified | 
| **Goal Setting** | 8.6 (530 reviews) | 8.9 (227 reviews) ✓ Verified | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Integration** | 8.7 (557 reviews) | 8.9 (247 reviews) ✓ Verified | 
| **Employee Structure** | 8.5 (520 reviews) | 8.8 (224 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.4 (501 reviews) | 8.5 (194 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (60 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (60 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (60 reviews) | Not enough data | 
| **Decision Making** | 8.4 (63 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | Not enough data | 
| **Link Activity** | 8.4 (576 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (590 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (592 reviews) | Not enough data | 
| **Notifications** | 8.6 (625 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (570 reviews) | Not enough data | 
| **Templates** | 8.4 (598 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1198 |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (77 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (76 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (75 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (76 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (957 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (957 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (850 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (891 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (852 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (975 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1044 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Salesforce Spiff (1):** [Sales Compensation Software](https://www.g2.com/categories/sales-compensation)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Salesforce Spiff | 
|---|---|---|
| **Small-Business** | 20.6% | 8.1% | 
| **Mid-Market** | 46.0% | 72.3% | 
| **Enterprise** | 33.4% | 19.6% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.6%

#### Salesforce Spiff

- **Computer Software:** 40.3%
- **Information Technology and Services:** 15.9%
- **Financial Services:** 4.9%
- **Marketing and Advertising:** 3.7%
- **Telecommunications:** 2.4%
- **Hospital & Health Care:** 2.1%
- **Computer & Network Security:** 1.8%
- **Accounting:** 1.6%
- **E-Learning:** 1.6%
- **Internet:** 1.4%
- **Other:** 24.2%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13817 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9658 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6653 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (223 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)

### Alternatives to Salesforce Spiff

- [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) — 4.7/5 stars (3485 reviews)
- [Xactly](https://www.g2.com/products/xactly/reviews) — 4.2/5 stars (1091 reviews)
- [Performio](https://www.g2.com/products/performio/reviews) — 4.4/5 stars (1010 reviews)
- [Varicent](https://www.g2.com/products/varicent-varicent/reviews) — 4.5/5 stars (599 reviews)
- [QuotaPath](https://www.g2.com/products/quotapath/reviews) — 4.7/5 stars (279 reviews)
- [SAP SuccessFactors Incentive Management (formerly SAP Commissions)](https://www.g2.com/products/sap-successfactors-incentive-management-formerly-sap-commissions/reviews) — 4.1/5 stars (190 reviews)
- [Everstage](https://www.g2.com/products/everstage/reviews) — 4.8/5 stars (2044 reviews)
- [Sales Cookie](https://www.g2.com/products/sales-cookie/reviews) — 4.9/5 stars (63 reviews)
- [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (458 reviews)
- [Qobra](https://www.g2.com/products/qobra/reviews) — 4.8/5 stars (1071 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Salesforce Spiff

- Title: [Can commission rates be adjusted based on the overachievement of quotas and accelerators?](https://www.g2.com/discussions/34230-can-commission-rates-be-adjusted-based-on-the-overachievement-of-quotas-and-accelerators) — 2 comments, 1 upvote
  > **Top comment:** "Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower..."
- Title: [What is the difference between a spiff and a commission?](https://www.g2.com/discussions/what-is-the-difference-between-a-spiff-and-a-commission) — 1 comment
  > **Top comment:** "A "Spiff" is a reward (monetary, a gift/prize) to induce/inspire sales behavior that is usually time-bound and short in duration for a SPECIFIC..."
- Title: [What is a spiff program?](https://www.g2.com/discussions/what-is-a-spiff-program) — 1 comment
  > **Top comment:** "Spiffs are additional commissions and incentives for achieving specific short term sales goals or quotas. "
- Title: [When will the mobile app get fixed?](https://www.g2.com/discussions/when-will-the-mobile-app-get-fixed) — 1 comment, 1 upvote
  > **Top comment:** "Hi Paul, the mobile app should be functioning correctly but if you are experiencing issues, please contact your customer success manager or support@spiff.com."
- Title: [Why do you guys actually provide other than basic accounting of commissions?](https://www.g2.com/discussions/41430-why-do-you-guys-actually-provide-other-than-basic-accounting-of-commissions) — 1 comment
  > **Top comment:** "Accounting outsourcing is all about saving money. When a company gets the services of an external accountant, they do not have to bear the high costs of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-salesforce-spiff)