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Compare Salesforce Revenue Cloud and Zuora 
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At a Glance
Market Segments
Mid-Market (45.5% of reviews)
Mid-Market (52.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Salesforce Revenue Cloud
Star Rating
(1,484)4.2 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Revenue CloudZuora
Star Rating
(310)3.9 out of 5
Market Segments
Mid-Market (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZuoraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Revenue Cloud excels in providing a seamless experience for managing the entire quote-to-cash process. Users appreciate how it unifies CPQ, billing, subscriptions, and revenue recognition, which leads to improved visibility and faster deal closures.
- Users say that Zuora is particularly strong in automating recurring billing and managing different subscription plans. Reviewers highlight its ability to handle various currencies and customer upgrades or downgrades, making it a solid choice for businesses with diverse billing needs.
- According to verified reviews, Salesforce Revenue Cloud receives high marks for its ease of use and setup. Users mention that the tool guides them effectively through configuration, reducing the risk of manual errors and streamlining the onboarding process.
- Reviewers mention that while Zuora offers useful financial reporting features, some users find it less intuitive compared to Salesforce Revenue Cloud. This can lead to challenges in navigating the platform, especially for those new to subscription management.
- G2 reviewers highlight the quality of support provided by Salesforce Revenue Cloud, noting that the assistance is responsive and helpful. This contrasts with Zuora, where users have expressed concerns about the support experience, indicating room for improvement in this area.
- Users report that Salesforce Revenue Cloud's automation capabilities significantly enhance productivity by streamlining tasks like quoting and contract management. In comparison, while Zuora automates many processes, some users feel it doesn't match the level of integration and efficiency offered by Salesforce.
Pricing
Entry-Level Pricing
Salesforce Revenue Cloud
No pricing availableZuora
No pricing availableFree Trial
Salesforce Revenue Cloud
No trial information availableZuora
No trial information availableRatings
Meets Requirements
8.6
959
8.0
243
Ease of Use
8.0
1,058
7.6
241
Ease of Setup
7.6
537
7.0
133
Ease of Admin
7.9
375
7.7
132
Quality of Support
8.3
874
7.4
231
Has the product been a good partner in doing business?
8.6
372
7.9
133
Product Direction (% positive)
7.9
937
7.9
241
Features by Category
Configuration - cpq
8.4
548
|
Verified
8.3
13
8.2
487
|
Verified
7.6
14
8.1
550
|
Verified
8.0
14
8.3
570
|
Verified
8.1
14
8.1
568
7.6
14
Pricing
7.9
548
|
Verified
8.8
13
7.8
550
|
Verified
8.8
14
8.0
465
|
Verified
9.0
12
8.3
517
|
Verified
8.6
13
8.3
554
|
Verified
7.8
13
8.3
487
|
Verified
9.4
12
Quoting
8.3
541
|
Verified
8.8
12
8.0
485
|
Verified
8.5
12
8.2
564
|
Verified
8.5
13
8.3
479
|
Verified
9.0
13
8.2
518
|
Verified
9.0
12
Admin
7.7
302
|
Verified
8.3
10
7.9
288
|
Verified
8.7
10
7.9
283
|
Verified
8.0
9
7.9
284
|
Verified
8.3
9
Channels
7.9
413
|
Verified
7.5
10
8.0
391
|
Verified
8.2
10
8.1
368
8.5
11
Platform
8.7
287
|
Verified
8.5
10
8.4
233
|
Verified
9.1
9
8.3
225
|
Verified
9.2
8
8.4
279
|
Verified
8.9
9
8.5
268
|
Verified
8.0
9
8.8
23
Not enough data
Generative AI - cpq
7.9
29
Not enough data
8.9
29
Not enough data
8.6
28
Not enough data
Contract Management Platform Features
8.6
13
Not enough data
8.7
13
Not enough data
8.2
13
Not enough data
8.8
13
Not enough data
8.8
13
Not enough data
8.2
13
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.1
13
Not enough data
Generative AI
8.1
12
Not enough data
7.6
12
Not enough data
Agentic AI - Contract Management
9.0
5
Not enough data
Billing and Payments
8.0
22
9.2
6
8.1
21
8.9
6
8.3
22
9.2
6
Revenue Recognition
8.8
22
8.3
5
7.9
22
8.1
7
8.0
21
8.8
7
Revenue Optimization
7.8
23
6.3
5
7.7
22
6.3
5
8.1
22
6.4
6
8.3
22
8.8
7
Billing
8.6
87
|
Verified
7.9
39
8.5
89
|
Verified
7.5
35
8.2
84
|
Verified
7.0
38
Feature Not Available
7.2
20
Dunning
8.3
77
|
Verified
7.4
27
Feature Not Available
7.6
17
Feature Not Available
7.8
18
Performance
8.3
86
|
Verified
8.0
26
8.5
90
|
Verified
7.4
30
8.3
88
|
Verified
7.4
31
Reporting
8.4
35
|
Verified
8.5
14
8.7
35
|
Verified
8.3
14
9.1
35
|
Verified
8.3
15
Agentic AI - Subscription Billing
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Revenue Recognition
8.5
68
9.2
6
8.5
64
8.9
6
8.2
63
8.3
6
8.4
63
8.1
6
8.6
65
8.9
6
Revenue Performance
8.7
66
Not enough data
8.7
65
Not enough data
8.4
63
Not enough data
8.5
65
Not enough data
8.6
65
Not enough data
Revenue Optimization
8.7
65
Not enough data
8.2
65
Not enough data
8.3
63
Not enough data
8.3
61
Not enough data
Integration
8.4
61
6.0
5
8.9
63
Not enough data
8.6
65
Not enough data
8.3
63
Not enough data
Customer Requirements
8.6
103
Not enough data
8.4
98
Not enough data
8.4
100
Not enough data
Contracts
8.5
98
Not enough data
8.5
93
Not enough data
8.3
98
Not enough data
Revenue
8.7
103
Not enough data
8.4
103
Not enough data
8.4
102
Not enough data
Platform Basics
8.7
9
Not enough data
8.8
8
Not enough data
Artificial Intelligence Capabilities
8.1
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
Contract Data
8.9
9
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Generative AI
8.3
8
Not enough data
Contract Creation & Management
8.3
52
Not enough data
8.4
51
Not enough data
8.3
50
Not enough data
8.5
50
Not enough data
Collaboration
8.2
49
Not enough data
8.7
51
Not enough data
Other Platform Features
8.3
51
Not enough data
8.0
50
Not enough data
8.3
49
Not enough data
8.2
49
Not enough data
8.7
49
Not enough data
Contract Data
8.3
51
Not enough data
8.1
50
Not enough data
Generative AI
7.9
29
Not enough data
8.1
28
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.6
79
8.4
20
8.7
81
8.9
20
8.6
82
9.1
20
Bill Processing
8.4
80
8.4
18
8.5
80
8.7
17
8.5
80
8.9
19
Integration
8.5
80
8.6
18
8.4
81
8.3
17
8.3
80
8.4
16
Agentic AI - Billing
8.3
14
5.7
5
Order Management
8.7
35
8.5
8
8.7
36
8.1
8
8.2
35
8.1
6
8.6
36
8.7
9
Products & Plans
8.3
33
8.0
5
8.3
35
Not enough data
8.2
34
9.2
6
8.7
34
8.3
7
Pricing
8.6
35
7.9
8
8.9
34
8.3
7
8.4
34
8.1
6
Revenue Management
8.7
35
8.1
7
8.5
35
8.7
5
8.3
34
8.3
6
8.2
35
8.1
8
Integration
8.5
35
9.3
7
8.9
34
8.9
6
9.0
35
9.2
6
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
8.5
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
Analysis
8.8
7
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Pricing
7.6
9
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
7.6
9
Not enough data
8.5
9
Not enough data
7.6
9
Not enough data
7.5
8
Not enough data
Integration - Pricing
7.2
9
Not enough data
7.2
9
Not enough data
6.7
9
Not enough data
Artificial Intelligence - Pricing
7.8
9
Not enough data
7.6
9
Not enough data
8.0
9
Not enough data
Agentic AI - Pricing
7.2
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
6.7
9
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Revenue Cloud and Zuora are categorized as Quote-to-Cash, Subscription Billing, Revenue Management, Subscription Revenue Management, Subscription Analytics, Billing, Subscription Management, and CPQ
Unique Categories
Salesforce Revenue Cloud is categorized as Contract Lifecycle Management (CLM), Contract Analytics, Pricing, and Contract Management
Zuora is categorized as Usage-based billing software, Accounts Receivable, and Failed Payment Recovery
Reviews
Reviewers' Company Size
Salesforce Revenue Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.3%
Information Technology and Services
15.2%
Retail
3.1%
Telecommunications
3.0%
Financial Services
3.0%
Other
59.5%
Computer Software
24.5%
Information Technology and Services
12.4%
Internet
6.9%
Marketing and Advertising
5.2%
Telecommunications
4.1%
Other
46.9%
Discussions
Can approvals be completed via email?
2 Comments
NC
Yes, We can approved the Quote using generating Approved button. Read more
How technical does someone need to be to administer SteelBrick CPQ?
2 Comments
NC
Yeah,Some Extra modifications i.e., Post installation activities are available in steelbrick. So we have to change those activities like Page...Read more
How to check how many cpq license in saleforce?
2 Comments
JL
1. Go to Setup | Installed Packages
2. Scroll to the Salesforce CPQ Link
3. Next to the link, there is a link titled "Manage Licenses"
4. Click on that...Read more
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 Comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
Zuora has no more discussions with answers
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