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At a Glance
Market Segments
Mid-Market (45.2% of reviews)
Small-Business (46.4% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$8.00 1 User/Month (Billed Annually)
Salesforce Platform
Star Rating
(3,785)4.5 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansZoho Creator
Star Rating
(162)4.3 out of 5
Market Segments
Small-Business (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 User/Month (Billed Annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Platform excels in its Integration capabilities, with a score of 9.2, allowing seamless connections with various third-party applications. In contrast, Zoho Creator, while still strong, has a slightly lower score of 9.0, which may limit some users looking for extensive integration options.
- Reviewers mention that Salesforce Platform's Data Security features are robust, scoring 9.2, which includes advanced measures like multi-factor authentication and data encryption. Zoho Creator, with a score of 8.7, offers solid security but lacks some of the advanced features that Salesforce provides, which could be a concern for users handling sensitive data.
- G2 users highlight Salesforce Platform's superior Scalability with a score of 9.1, making it a better choice for growing businesses that anticipate needing to expand their operations. Zoho Creator, while still scalable at 9.0, may not offer the same level of flexibility for larger enterprises.
- Users on G2 appreciate Salesforce Platform's Workflow Automation capabilities, scoring 9.0, which allows for complex automation processes that can significantly enhance productivity. Zoho Creator, with a score of 9.2, also offers strong automation features, but some users feel that Salesforce's options are more comprehensive and user-friendly.
- Reviewers say that Salesforce Platform's Customer Support is highly rated at 8.5, with many users praising the availability of resources and responsiveness. In comparison, Zoho Creator's support, rated at 8.0, has received mixed reviews, with some users expressing a desire for quicker response times.
- Users report that Salesforce Platform's Ease of Use is rated at 8.4, which is commendable, but some find it slightly complex for new users. Zoho Creator shines in this area with a score of 8.5, as many users mention its intuitive interface and straightforward setup process, making it more accessible for small businesses and non-technical users.
Pricing
Entry-Level Pricing
Salesforce Platform
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Zoho Creator
STANDARD
$8.00
1 User/Month (Billed Annually)
- 1 Application
- Basic building blocks - forms, reports, pages
- Multi-experience deployment - web/mobile/tablet
Free Trial
Salesforce Platform
Free Trial is available
Zoho Creator
Free Trial is available
Ratings
Meets Requirements
8.9
2,212
8.5
143
Ease of Use
8.5
2,976
8.4
142
Ease of Setup
8.4
1,773
8.6
85
Ease of Admin
8.5
764
8.7
82
Quality of Support
8.5
1,975
8.1
138
Has the product been a good partner in doing business?
8.8
761
8.7
81
Product Direction (% positive)
8.7
2,180
8.1
141
Features by Category
Data Masking
9.5
14
Not enough data
9.5
14
Not enough data
9.4
14
Not enough data
9.6
14
Not enough data
8.9
14
Not enough data
Administration
9.0
286
8.5
18
|
Verified
8.8
275
8.7
17
|
Verified
9.3
299
8.8
18
|
Verified
9.0
298
9.0
18
|
Verified
9.2
300
8.9
17
|
Verified
9.0
287
8.9
16
|
Verified
Automation
9.0
319
9.2
17
8.9
310
9.0
16
9.0
317
8.8
17
|
Verified
Development
8.9
290
8.9
18
|
Verified
8.6
251
7.9
17
|
Verified
8.5
242
9.2
17
|
Verified
9.0
269
9.3
16
|
Verified
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
101
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
105
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.4
19
Not enough data
8.1
19
Not enough data
8.7
19
Not enough data
Functionality
9.2
28
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
9.0
26
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
8.9
28
Not enough data
9.2
26
Not enough data
Functionality
8.6
299
Not enough data
9.1
313
Not enough data
9.2
308
Not enough data
8.9
304
Not enough data
8.5
288
Not enough data
9.1
309
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
8.9
6
Not enough data
8.1
7
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
7.2
6
Not enough data
7.2
6
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.1
6
Not enough data
6.9
6
Not enough data
Functionality
8.7
75
Not enough data
8.7
76
Not enough data
9.0
78
Not enough data
8.8
75
Not enough data
9.3
76
Not enough data
9.1
78
Not enough data
Type
8.7
73
Not enough data
8.8
74
Not enough data
Reporting
8.9
73
Not enough data
8.9
74
Not enough data
9.0
14
Not enough data
9.5
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.6
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.5
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.8
13
Not enough data
7.6
13
Not enough data
7.8
13
Not enough data
Automation
Not enough data
9.3
5
Not enough data
7.7
5
Not enough data
8.3
5
Administration
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.3
5
Project management
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.0
5
Workload
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Communication & Collaboration
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Cost Management
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Integration
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Generative AI
Not enough data
8.3
5
Not enough data
7.7
5
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
70
Not enough data
9.4
70
Not enough data
9.2
70
Not enough data
Functionality
9.4
71
Not enough data
9.4
70
Not enough data
9.5
71
Not enough data
Processes
9.2
71
Not enough data
9.4
71
Not enough data
9.3
71
Not enough data
Functionality
8.0
70
8.0
10
8.5
68
7.6
9
8.7
68
8.3
9
8.5
68
8.7
10
Data Control
8.6
67
8.0
9
8.6
68
7.8
9
9.0
68
8.8
8
Agentic AI - Drag and Drop App Builder
9.1
24
Not enough data
9.0
24
Not enough data
8.8
24
Not enough data
Functionality
9.1
130
9.4
14
8.8
130
8.6
12
8.8
128
8.1
12
9.2
128
8.5
14
8.7
128
9.1
13
8.8
128
8.7
14
9.1
128
7.9
12
Functionality
9.2
34
Not enough data
9.0
34
Not enough data
9.1
34
Not enough data
8.7
33
Not enough data
Support
9.3
33
Not enough data
9.0
33
Not enough data
9.3
33
Not enough data
Agentic AI - AI Code Generation
8.9
21
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
8.7
22
Not enough data
Agentic AI - Software Testing
9.0
24
Not enough data
8.9
24
Not enough data
9.0
24
Not enough data
Agentic AI - Mobile Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.6
235
7.5
20
|
Verified
8.7
232
8.4
21
|
Verified
8.7
255
8.2
38
|
Verified
8.7
245
8.7
36
|
Verified
8.9
265
8.8
42
|
Verified
Data Control
8.9
262
8.5
39
|
Verified
8.8
264
9.0
36
|
Verified
9.2
262
9.0
39
|
Verified
Publishing
8.9
241
8.6
38
|
Verified
8.9
249
8.8
40
8.9
238
8.7
41
|
Verified
Agentic AI - Low-Code Development Platforms
9.1
50
Not enough data
9.2
49
Not enough data
9.0
49
Not enough data
Development
8.7
563
9.2
25
8.6
552
9.0
25
8.7
509
9.0
24
8.6
548
8.5
25
8.6
508
8.9
24
Database
9.0
544
9.1
25
8.8
600
9.1
24
8.5
489
9.3
21
8.6
550
8.7
26
8.6
580
8.8
26
Infrastructure
8.5
550
9.1
23
8.1
519
8.6
21
9.1
573
9.5
24
User Interface Design
8.5
139
|
Verified
9.3
18
8.7
157
|
Verified
8.9
18
8.8
158
|
Verified
8.8
17
9.1
156
|
Verified
8.7
18
Data Control
9.0
153
|
Verified
8.6
17
8.9
158
|
Verified
9.0
17
9.2
158
|
Verified
9.7
17
Publishing
8.8
147
|
Verified
9.2
17
9.0
152
9.2
18
8.9
149
|
Verified
9.0
17
Agentic AI - No-Code Development Platforms
8.7
39
Not enough data
8.8
39
Not enough data
8.6
39
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration
Not enough data
8.9
36
Not enough data
8.8
33
Not enough data
8.8
35
Not enough data
8.9
30
Not enough data
9.1
31
Database Administration
Not enough data
8.7
31
Not enough data
9.0
30
Not enough data
8.5
31
Availability
Not enough data
8.8
36
Not enough data
8.9
36
Not enough data
8.3
16
Not enough data
9.1
34
Security
Not enough data
8.5
11
Not enough data
8.7
9
Not enough data
9.3
9
Data Management
Not enough data
8.6
11
Not enough data
8.3
10
Categories
Categories
Shared Categories
Salesforce Platform and Zoho Creator are categorized as Application Development Platforms, Workplace Innovation Platforms, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, and Cloud Platform as a Service (PaaS)
Unique Categories
Zoho Creator is categorized as Work Management, Mobile Development Platforms, and Database as a Service (DBaaS)
Reviews
Reviewers' Company Size
Salesforce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Creator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
7.0%
Non-Profit Organization Management
4.0%
Marketing and Advertising
3.3%
Other
60.4%
Information Technology and Services
16.3%
Computer Software
8.5%
Marketing and Advertising
3.3%
Education Management
3.3%
Consumer Services
3.3%
Other
65.4%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
Do I need to install software on my computer to use Zoho Creator?
1 Comment
FR
No software downloads are needed. Zoho runs on the cloud and is accessible via mobile, desktop or table over any browser.Read more
Do I need to know coding to create an application?
1 Comment
SL
It is easy to create a basic database with no coding experience and the scripting (coding) language is easy to learn.Read more
How is Zoho Creator priced?
1 Comment
FR
Price varies based on number of users and features you add to your app.
Please feel free to compare features in the url...Read more
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