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At a Glance
Market Segments
Mid-Market (45.2% of reviews)
Small-Business (41.6% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
No pricing available
Salesforce Platform
Star Rating
(3,785)4.5 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansZephyr Enterprise
Star Rating
(80)4.1 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zephyr EnterpriseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that the Salesforce Platform excels in Ease of Use with a score of 8.4, while Zephyr Enterprise falls behind at 7.8. Reviewers mention that Salesforce's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Salesforce Platform offers superior Integration capabilities, scoring 9.2 compared to Zephyr's 8.3. Users on G2 highlight the extensive range of third-party integrations available with Salesforce, which enhances its functionality and adaptability.
- Users say that Salesforce Platform shines in Data Security with a score of 9.2, while Zephyr Enterprise scores 9.1. Reviewers report that Salesforce's robust security features, including multi-factor authentication and data encryption, provide peace of mind for businesses handling sensitive information.
- G2 users report that Salesforce Platform has a more favorable Quality of Support rating at 8.5, compared to Zephyr's 8.3. Users mention that Salesforce's customer support is responsive and helpful, which is crucial for resolving issues quickly.
- Reviewers mention that Salesforce Platform offers better Scalability with a score of 9.1, while Zephyr Enterprise scores 9.2. However, users on G2 note that Salesforce's ability to grow with a business is a significant advantage, especially for mid-market companies.
- Users report that Zephyr Enterprise excels in Test Customization with a score of 9.5, while Salesforce Platform scores lower in this area. Reviewers mention that Zephyr's flexibility in customizing test cases and workflows is a key feature that appeals to teams focused on quality assurance.
Pricing
Entry-Level Pricing
Salesforce Platform
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Zephyr Enterprise
No pricing availableFree Trial
Salesforce Platform
Free Trial is available
Zephyr Enterprise
Free Trial is available
Ratings
Meets Requirements
8.9
2,213
8.3
69
Ease of Use
8.5
2,977
7.8
71
Ease of Setup
8.4
1,773
8.4
39
Ease of Admin
8.5
764
8.6
38
Quality of Support
8.5
1,976
8.2
55
Has the product been a good partner in doing business?
8.8
761
8.3
33
Product Direction (% positive)
8.7
2,181
7.1
69
Features by Category
Data Masking
9.5
14
Not enough data
9.5
14
Not enough data
9.4
14
Not enough data
9.6
14
Not enough data
8.9
14
Not enough data
Administration
9.0
286
Not enough data
8.8
275
Not enough data
9.3
299
Not enough data
9.0
298
Not enough data
9.2
300
Not enough data
9.0
287
Not enough data
Automation
9.0
319
Not enough data
8.9
310
Not enough data
9.0
317
Not enough data
Development
8.9
290
Not enough data
8.6
251
Not enough data
8.5
242
Not enough data
9.0
269
Not enough data
Functionality
Not enough data
8.9
11
Not enough data
8.0
11
Not enough data
8.5
12
Management
Not enough data
9.1
11
Not enough data
8.0
9
Not enough data
7.6
9
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
101
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
105
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.4
19
Not enough data
8.1
19
Not enough data
8.7
19
Not enough data
Functionality
9.2
28
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
9.0
26
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
8.9
28
Not enough data
9.2
26
Not enough data
Functionality
8.6
299
Not enough data
9.1
313
Not enough data
9.2
308
Not enough data
8.9
304
Not enough data
8.5
288
Not enough data
9.1
309
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
8.9
6
Not enough data
8.1
7
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
7.2
6
Not enough data
7.2
6
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.1
6
Not enough data
6.9
6
Not enough data
Functionality
8.7
75
Not enough data
8.7
76
Not enough data
9.0
78
Not enough data
8.8
75
Not enough data
9.3
76
Not enough data
9.1
78
Not enough data
Type
8.7
73
Not enough data
8.8
74
Not enough data
Reporting
8.9
73
Not enough data
8.9
74
Not enough data
9.0
14
Not enough data
9.5
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.6
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.5
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.8
13
Not enough data
7.6
13
Not enough data
7.8
13
Not enough data
Management
9.3
70
Not enough data
9.4
70
Not enough data
9.2
70
Not enough data
Functionality
9.4
71
Not enough data
9.4
70
Not enough data
9.5
71
Not enough data
Processes
9.2
71
Not enough data
9.4
71
Not enough data
9.3
71
Not enough data
Functionality
8.0
70
Not enough data
8.5
68
Not enough data
8.7
68
Not enough data
8.5
68
Not enough data
Data Control
8.6
67
Not enough data
8.6
68
Not enough data
9.0
68
Not enough data
Agentic AI - Drag and Drop App Builder
9.1
24
Not enough data
9.0
24
Not enough data
8.8
24
Not enough data
Functionality
9.1
130
Not enough data
8.8
130
Not enough data
8.8
128
Not enough data
9.2
128
Not enough data
8.7
128
Not enough data
8.8
128
Not enough data
9.1
128
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
34
Not enough data
9.0
34
Not enough data
9.1
34
Not enough data
8.7
33
Not enough data
Support
9.3
33
Not enough data
9.0
33
Not enough data
9.3
33
Not enough data
Agentic AI - AI Code Generation
8.9
21
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
8.7
22
Not enough data
Agentic AI - Software Testing
9.0
24
Not enough data
8.9
24
Not enough data
9.0
24
Not enough data
Application Design
8.6
235
Not enough data
8.7
232
Not enough data
8.7
255
Not enough data
8.7
245
Not enough data
8.9
265
Not enough data
Data Control
8.9
262
Not enough data
8.8
264
Not enough data
9.2
262
Not enough data
Publishing
8.9
241
Not enough data
8.9
249
Not enough data
8.9
238
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
50
Not enough data
9.2
49
Not enough data
9.0
49
Not enough data
Development
8.7
563
Not enough data
8.6
552
Not enough data
8.7
509
Not enough data
8.6
548
Not enough data
8.6
508
Not enough data
Database
9.0
544
Not enough data
8.8
601
Not enough data
8.5
489
Not enough data
8.6
550
Not enough data
8.6
581
Not enough data
Infrastructure
8.5
550
Not enough data
8.1
519
Not enough data
9.1
573
Not enough data
User Interface Design
8.5
139
|
Verified
Not enough data
8.7
157
|
Verified
Not enough data
8.8
158
|
Verified
Not enough data
9.1
156
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
158
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
147
|
Verified
Not enough data
9.0
152
Not enough data
8.9
149
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
39
Not enough data
8.8
39
Not enough data
8.6
39
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Platform and Zephyr Enterprise are categorized as Software Testing
Unique Categories
Salesforce Platform is categorized as Application Development Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Identity and Access Management (IAM), Cloud Platform as a Service (PaaS), DevOps Platforms, and AI Code Generation
Zephyr Enterprise is categorized as Automation Testing and Test Management
Reviews
Reviewers' Company Size
Salesforce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zephyr Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
7.0%
Non-Profit Organization Management
4.0%
Marketing and Advertising
3.3%
Other
60.4%
Computer Software
22.1%
Information Technology and Services
19.5%
Telecommunications
6.5%
Marketing and Advertising
3.9%
Internet
3.9%
Other
44.2%
Alternatives
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
Zephyr Enterprise has no discussions with answers
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