Compare Agentforce 360 Platform (formerly Salesforce Platform) and UiPath Agentic Automation

At a Glance
Agentforce 360 Platform (formerly Salesforce Platform)
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,976)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plans
UiPath Agentic Automation
UiPath Agentic Automation
Star Rating
(7,263)4.6 out of 5
Market Segments
Enterprise (47.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about UiPath Agentic Automation
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Salesforce Platform excels in providing a comprehensive view of customer data, with users appreciating its ability to access historical information, which enhances engagement strategies. One user noted, "I love that there’s data in there from 10+ years ago, so I can get the full context about a lead or client when I engage with them."
  • Users say that UiPath Agentic Automation stands out for its user-friendly approach to automation, particularly for those new to the technology. Reviewers highlighted the "SIMPLE EXPLANATION AND HELPFUL VIDEOS" that make understanding automation processes much easier.
  • According to verified reviews, Salesforce Platform is praised for its flexibility and customization options, allowing non-developers to build applications and automate workflows without extensive coding knowledge. One user mentioned, "It empowers non-developers like Salesforce BAs to rapidly build apps, automate workflows, and create custom UIs."
  • Reviewers mention that UiPath Agentic Automation effectively reduces time spent on repetitive tasks, with users noting significant improvements in customer support efficiency. A user shared, "I like how UiPath Agentic Automation allows me to not go through hundreds of emails every day, saving my time and helping me provide good customer support."
  • G2 reviewers highlight that Salesforce Platform's cloud-based nature allows for easy access from anywhere, which is a significant advantage for teams working remotely. Users appreciate the extensive learning resources available online, making it easier to onboard new team members.
  • Users say that while both platforms offer strong automation capabilities, UiPath Agentic Automation is particularly effective for web scraping tasks, with one reviewer stating, "It makes the web scraping process easier and faster to implement," showcasing its practical application in everyday tasks.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Browse all 3 pricing plans
UiPath Agentic Automation
No pricing available
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
UiPath Agentic Automation
Free Trial is available
Ratings
Meets Requirements
8.9
2,355
9.1
4,611
Ease of Use
8.5
3,121
9.1
5,091
Ease of Setup
8.4
1,899
8.6
2,206
Ease of Admin
8.5
801
8.5
1,583
Quality of Support
8.5
2,102
8.8
4,405
Has the product been a good partner in doing business?
8.8
796
8.8
1,529
Product Direction (% positive)
8.7
2,320
9.5
4,535
Features by Category
9.2
17
Not enough data
Data Masking
9.4
17
Not enough data
9.3
17
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.8
16
Not enough data
Workplace Innovation PlatformsHide 13 FeaturesShow 13 Features
9.0
369
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Robotic Process Automation (RPA)Hide 22 FeaturesShow 22 Features
Not enough data
8.8
4,300
Automation Building
Not enough data
9.1
3334
|
Verified
Not enough data
8.9
3337
|
Verified
Not enough data
8.8
3234
|
Verified
Not enough data
8.9
3291
|
Verified
Not enough data
8.9
3185
|
Verified
Not enough data
9.3
1518
|
Verified
Bot Management & Execution
Not enough data
9.1
3185
|
Verified
Not enough data
9.0
3195
|
Verified
Not enough data
9.0
3185
|
Verified
Not enough data
8.9
3024
|
Verified
Not enough data
9.1
1477
|
Verified
Not enough data
9.2
1476
|
Verified
Intelligent Automation
Not enough data
9.0
1442
Not enough data
9.0
1384
|
Verified
Not enough data
8.9
1325
Agentic AI - Robotic Process Automation (RPA)
Not enough data
8.6
91
Not enough data
8.4
87
Not enough data
8.4
87
Not enough data
8.4
87
Not enough data
8.3
82
Not enough data
8.2
85
Not enough data
8.3
85
Privileged Access Management (PAM)Hide 21 FeaturesShow 21 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
8.9
119
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Consent Management Platform (CMP)Hide 9 FeaturesShow 9 Features
9.0
30
Not enough data
Customer Identity and Access Management (CIAM)Hide 15 FeaturesShow 15 Features
9.0
348
Not enough data
Functionality
8.6
303
Not enough data
9.1
320
Not enough data
9.2
317
Not enough data
8.9
308
Not enough data
8.6
293
Not enough data
9.1
322
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.4
11
Not enough data
8.9
12
Not enough data
9.9
12
Not enough data
9.3
9
Not enough data
9.3
12
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.3
10
Not enough data
8.5
11
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
9.0
12
Not enough data
8.2
10
Not enough data
Identity and Access Management (IAM)Hide 18 FeaturesShow 18 Features
8.6
92
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
9.3
76
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Not enough data
8.4
66
Development
Not enough data
8.3
59
Not enough data
8.2
15
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
15
Not enough data
8.7
15
Not enough data
8.3
16
Management
Not enough data
8.6
16
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
8.7
15
Security
Not enough data
8.9
16
Not enough data
8.8
16
Not enough data
9.0
16
Integration Options
Not enough data
8.6
15
Not enough data
8.3
15
Not enough data
7.4
14
Not enough data
7.3
13
Deployment
Not enough data
8.8
14
Not enough data
9.0
13
Not enough data
8.7
210
Process Management
Not enough data
9.4
200
Not enough data
9.4
201
Not enough data
9.5
197
Not enough data
9.4
201
Process Analysis
Not enough data
9.4
200
Not enough data
9.4
198
Not enough data
9.4
199
Automation
Not enough data
9.7
199
Not enough data
9.6
197
Generative AI
Not enough data
8.8
23
Agentic AI - Process Mining
Not enough data
7.7
10
Not enough data
7.8
13
Not enough data
7.5
10
Not enough data
7.1
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.7
11
Drag and Drop App BuilderHide 10 FeaturesShow 10 Features
8.6
86
Not enough data
Functionality
8.1
75
Not enough data
8.5
70
Not enough data
8.7
69
Not enough data
8.5
69
Not enough data
Data Control
8.5
68
Not enough data
8.6
70
Not enough data
9.0
70
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
25
Not enough data
8.8
25
Not enough data
8.4
25
Not enough data
Application Development PlatformsHide 7 FeaturesShow 7 Features
8.9
158
Not enough data
Functionality
9.1
143
Not enough data
8.8
136
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Not enough data
9.0
134
Functionality
Not enough data
9.2
123
Not enough data
9.2
119
Not enough data
9.2
121
Not enough data
9.2
118
Automation
Not enough data
9.3
122
Not enough data
9.2
119
Not enough data
9.2
119
Agentic AI - Automation Testing
Not enough data
8.7
21
Not enough data
8.4
21
Not enough data
8.2
21
Intelligent Document Processing (IDP)Hide 15 FeaturesShow 15 Features
Not enough data
8.6
96
Data Capture
Not enough data
8.6
85
Not enough data
8.6
85
Data Extraction
Not enough data
8.7
85
Not enough data
8.7
86
Data Validation
Not enough data
8.5
85
Workflow Automation
Not enough data
8.8
83
Not enough data
8.9
85
Document Management
Not enough data
8.7
84
Not enough data
8.5
84
Machine Learning
Not enough data
8.3
83
Natural Language Processing
Not enough data
8.3
83
Semantic Analysis
Not enough data
8.4
81
Data Integration
Not enough data
8.8
83
Security
Not enough data
8.9
85
Not enough data
8.9
83
Not enough data
8.5
60
Customization - AI Agent Builders
Not enough data
8.5
52
Not enough data
8.3
51
Not enough data
8.5
49
Functionality - AI Agent Builders
Not enough data
7.9
51
Not enough data
8.5
51
Not enough data
8.3
51
Not enough data
8.4
51
Data and Analytics - AI Agent Builders
Not enough data
8.5
51
Not enough data
8.5
51
Not enough data
8.5
51
Integration - AI Agent Builders
Not enough data
8.9
52
Not enough data
8.6
53
Not enough data
8.5
51
Not enough data
8.4
51
Business Automation Platforms (BAPs)Hide 18 FeaturesShow 18 Features
Not enough data
8.5
27
Workflow Design & Orchestration
Not enough data
8.7
21
Not enough data
8.5
22
Integrations & Connectivity
Not enough data
8.3
21
Not enough data
8.4
22
Automation Execution & Intelligence
Not enough data
8.6
22
Not enough data
8.6
21
Development & Customization
Not enough data
8.6
22
Not enough data
8.6
21
Governance & Security
Not enough data
8.5
22
Not enough data
8.8
21
Reporting & Analytics
Not enough data
8.6
22
Not enough data
8.2
22
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
8.5
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
8.4
15
Not enough data
8.2
16
Not enough data
8.2
15
8.9
27
Not enough data
Agentic AI - Software Testing
9.0
25
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Not enough data
8.8
7
Generation and Interpretation - AI App Builder
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Generated Application Quality - AI App Builder
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
37
Workflow Design & Integration - AI Orchestration
Not enough data
9.0
30
Not enough data
8.6
30
Not enough data
8.5
32
Not enough data
8.6
31
Not enough data
8.5
32
Not enough data
8.4
31
Performance Optimization & Analytics - AI Orchestration
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.3
31
Not enough data
8.4
31
Not enough data
8.6
31
Governance & Compliance Controls - AI Orchestration
Not enough data
8.8
28
Not enough data
8.9
31
Not enough data
9.3
29
Not enough data
8.9
30
Not enough data
9.0
29
AI Software Testing ToolsHide 9 FeaturesShow 9 Features
Not enough data
9.7
5
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Low-Code Development PlatformsHide 14 FeaturesShow 14 Features
8.9
349
9.1
747
Application Design
8.6
236
9.3
651
8.6
236
9.2
655
8.7
257
9.2
628
8.7
247
9.3
648
8.9
273
9.5
669
Data Control
8.9
267
9.3
642
8.9
269
9.3
642
9.2
267
9.4
642
Publishing
8.9
243
9.4
653
8.9
255
9.4
658
8.9
239
9.5
649
Agentic AI - Low-Code Development Platforms
9.1
48
8.3
25
9.2
46
8.3
23
9.0
48
8.3
23
Cloud Platform as a Service (PaaS)Hide 13 FeaturesShow 13 Features
8.7
798
Not enough data
Development
8.7
590
Not enough data
8.6
574
Not enough data
8.7
525
Not enough data
8.6
555
Not enough data
8.6
520
Not enough data
Database
9.0
567
Not enough data
8.9
658
Not enough data
8.5
512
Not enough data
8.6
560
Not enough data
8.7
610
Not enough data
Infrastructure
8.5
564
Not enough data
8.1
524
Not enough data
9.1
593
Not enough data
No-Code Development PlatformsHide 13 FeaturesShow 13 Features
8.8
212
Not enough data
User Interface Design
8.5
137
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
157
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
161
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
145
|
Verified
Not enough data
9.0
150
Not enough data
8.9
148
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
20.4%
Mid-Market(51-1000 emp.)
45.8%
Enterprise(> 1000 emp.)
33.8%
UiPath Agentic Automation
UiPath Agentic Automation
Small-Business(50 or fewer emp.)
24.6%
Mid-Market(51-1000 emp.)
27.7%
Enterprise(> 1000 emp.)
47.7%
Reviewers' Industry
Agentforce 360 Platform (formerly Salesforce Platform)
Agentforce 360 Platform (formerly Salesforce Platform)
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
UiPath Agentic Automation
UiPath Agentic Automation
Information Technology and Services
26.6%
Computer Software
9.5%
Financial Services
6.4%
Pharmaceuticals
3.7%
Telecommunications
3.7%
Other
50.2%
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Discussions
Agentforce 360 Platform (formerly Salesforce Platform)
Agentforce 360 Platform (formerly Salesforce Platform) Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
Bhavani C.
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
Crystal B.
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship. It has...Read more
UiPath Agentic Automation
UiPath Agentic Automation Discussions
Is it possible to integrate UIPath with any other software?
24 Comments
AD
Yes UI path integrates with another Application interfacing elements are triggers and user actionsRead more
What is the best way to learn more instead of just watching video tutorials?
8 Comments
SUSANTA KUMAR P.
SP
You have to practice more and more .Read more
How much accurate is OCR
7 Comments
Dillan H.
DH
UiPath uses many different methods of text recognition and reading, including multiple OCR engines such as Microsoft and Google, all of which are very reliable.Read more