Compare Agentforce 360 Platform (formerly Salesforce Platform) and TestRail 
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Mid-Market (50.3% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
Starting at $35.00 1 user Per Month
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,976)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansTestRail
Star Rating
(611)4.4 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $35.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in providing a highly customizable and flexible environment, allowing users to build apps and automate workflows without deep coding knowledge. This capability is particularly beneficial for non-developers, as highlighted by users who appreciate the ease of creating custom UIs and integrating various projects.
- Users say that TestRail offers a well-organized and secure environment for managing QA test cases and reports. Reviewers value its straightforward approach to structuring test suites, which helps streamline their testing processes, making it a reliable choice for QA teams.
- According to verified reviews, Salesforce Platform stands out for its powerful CRM capabilities, with users noting the advantage of accessing historical data to gain context about leads and clients. This feature enhances user engagement and decision-making, making it a strong contender for businesses focused on customer relationships.
- Reviewers mention that while TestRail is user-friendly, it may not match the extensive feature set and flexibility offered by Salesforce Platform. Users appreciate the variety of options available in TestRail, but some feel that it lacks the depth needed for more complex project requirements.
- G2 reviewers highlight that Salesforce Platform's cloud-based nature allows for easy access from anywhere, which is a significant advantage for teams that require mobility and remote collaboration. This accessibility is a key factor for organizations looking to enhance productivity across distributed teams.
- Users report that both platforms provide solid support, but Salesforce Platform edges out slightly with a higher quality of support ratings. Users have noted the availability of extensive learning resources online, which can be particularly helpful for onboarding and troubleshooting, whereas TestRail's support is seen as adequate but less comprehensive.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
TestRail
Professional Cloud
Starting at $35.00
1 user Per Month
Our cloud-based/SaaS edition hosted on our fast and secure servers.
- No IT required, get started in minutes
- Automated updates & optimizations
- Secure hosting on super-fast servers
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
TestRail
Free Trial is available
Ratings
Meets Requirements
8.9
2,355
8.6
461
Ease of Use
8.5
3,121
8.6
463
Ease of Setup
8.4
1,899
8.6
190
Ease of Admin
8.5
801
8.6
173
Quality of Support
8.5
2,102
8.4
382
Has the product been a good partner in doing business?
8.8
796
8.6
165
Product Direction (% positive)
8.7
2,320
8.5
433
Features by Category
Data Masking
9.4
17
Not enough data
9.3
17
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.8
16
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Functionality
Not enough data
8.9
228
Not enough data
7.9
226
Not enough data
8.5
226
Management
Not enough data
8.3
225
Not enough data
8.2
209
Not enough data
8.4
208
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
303
Not enough data
9.1
320
Not enough data
9.2
317
Not enough data
8.9
308
Not enough data
8.6
293
Not enough data
9.1
322
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.4
11
Not enough data
8.9
12
Not enough data
9.9
12
Not enough data
9.3
9
Not enough data
9.3
12
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.3
10
Not enough data
8.5
11
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
9.0
12
Not enough data
8.2
10
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Functionality
8.1
75
Not enough data
8.5
70
Not enough data
8.7
69
Not enough data
8.5
69
Not enough data
Data Control
8.5
68
Not enough data
8.6
70
Not enough data
9.0
70
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
25
Not enough data
8.8
25
Not enough data
8.4
25
Not enough data
Functionality
9.1
143
Not enough data
8.8
136
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Agentic AI - Software Testing
9.0
25
6.2
10
8.8
24
6.7
9
8.9
24
7.2
10
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
590
Not enough data
8.6
574
Not enough data
8.7
525
Not enough data
8.6
555
Not enough data
8.6
520
Not enough data
Database
9.0
567
Not enough data
8.9
658
Not enough data
8.5
512
Not enough data
8.6
560
Not enough data
8.7
610
Not enough data
Infrastructure
8.5
564
Not enough data
8.1
524
Not enough data
9.1
593
Not enough data
User Interface Design
8.5
137
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
157
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
161
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
145
|
Verified
Not enough data
9.0
150
Not enough data
8.9
148
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and TestRail are categorized as Software Testing
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
TestRail is categorized as Test Management
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TestRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Computer Software
29.3%
Information Technology and Services
15.9%
Financial Services
4.1%
Automotive
3.9%
Computer Games
3.1%
Other
43.7%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
Mobile version will come?
2 Comments
SM
Hey Alexander,
Thanks for your post.
TestRail is a standard web application, so you would already be able to access it from mobile devices such as...Read more
What is TestRail tool?
2 Comments
PM
TestRail is one of the best software testing tool for test management. It helps in Creating , Monitoring and Maintaining Test plans ,Test suites and Test...Read more
What is TestRail used for?
2 Comments
PL
TestRail serves as a web-based tool for managing test cases. Testers, developers, and team leaders employ it to efficiently organize, track, and oversee...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
